AskGamblers Quick Overview
BetPlays Casino comes with a basic layout, making it easier to navigate through games. The main menu is located to the side and you can switch between casino and sport. Purple is a dominant colour and the website looks modern. However, we’ve encountered some issues as we were unable to access anything from the Contact page.
- Accepts cryptocurrencies
- Various offer of casino games
- Deposit limits can be set instantly
- Contact us page doesn’t work properly
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BetPlays Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About BetPlays Casino
BetPlays Casino is an online casino with an Anjouan licence. If you love mobile casinos, you can download an app directly from the site.
Although you won’t find many BetPlays Casino bonuses, there’s a welcome offer for new players who wish to try out the casino. The registration takes a few minutes to complete and you can start playing quickly.
But before you do, we encourage you to read our detailed casino review and learn all about the gambling site.
- E-Wallets 0-24 hours
- Crypto Currencies 0-24 hours
- Bank Transfers 3-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at BetPlays Casino
BetPlays Casino has several deposit and withdrawal options, which may depend on your location. You can use cards, Apple and Google Pay or one of the cryptocurrencies. Withdrawals to your bank and crypto wallet are possible, starting from €20.
The maximum withdrawal amount is set to €5,000 per week and the casino takes up to 5 working days to process your request, with the possibility of it lasting longer. Wins over €50,000 will be broken down in installments.
Games at BetPlays Casino
You can find a large number of games at BetPlays Casino. There are approximately 2,000 online slots with the casino aiming to add the latest titles as they come out. You can play the demo if you wish or deposit and play for real.
Live casino games and table games are also available and so are instant games. Each of these come in a separate category, making it easier for you to navigate and find your favourites. The search bar works well and you can sort games by providers, too.
The game section is one of the highlights of the site. It’s neatly organised and easy to use, so playing should be fun.
BetPlays Casino’s Commitment to Responsible Gambling
BetPlays Casino is committed to responsible gambling. The site has implemented tools players can use once they access their profile.
You can set deposit limits per day, week or month. Just enter the amount and click Confirm. It’s possible to cool-off and ask for self-exclusion. Cool-off option is visible in your account, but to self-exclude, you must send an email.
Customer Support at BetPlays Casino
There are several ways in which you can contact customer service. Live chat can be activated from the main menu and one of the agents will be there with you.
We contacted support this way and are pleased to report that it works well. We asked the agents about the missing Terms and Conditions link and they thanked us for pointing the issue out, promising to make it available for users. We’re happy to report that after a day or so, the missing link appeared on the site, allowing players to read everything about the casino before joining.
Overall, chat support works well and agents are friendly and ready to help. There’s a contact us page where you can find Help Centre, email and an option to call the casino. However, we weren’t able to click on anything and the page felt buggy.
The messenger apps work well though, even though icons are low resolution. The FAQ section exists, but we found no questions. Hopefully, the casino will address and update this so that players can navigate the side more easily and get the help if needed.
Complaints
Read the complaints other players have left for BetPlays Casino. Learn more about complaints.
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Share your thoughts with other playersTop reviews from our players
Quite a decent review. Actually, I don't get why the rating is that low. Many games, no issues with withdrawals, user-friendly UI. Almost nothing to complain about.
A great place to play all around. I've lost money here and won money but 5 stars are for the layout the ease around the site and the fact that support are actually helpful. Withdrawal times are faster than I've seen anywhere else.
I have been playing on this site for a while now. Since my last review it has gotten even better. I get bonus offers even more frequently via email.
Withdrawals are fast compared to other casinos I’ve used in the past. Great selection of slots and live games. They are consistent and reliable.
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Bet Plays is one of the top websites for newbie players. The variety of welcome bonuses makes this site one of the most beneficial platforms. I'm not a sports fan, but the casino part is my favorite one.