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BetPlays Casino

BetPlays Casino
Welcome Bonus

200% up to €2000 + 50 Free Spins

Our Rating CasinoRank
6.5/10
CasinoRank
Player Rating 71 reviews
7.6/10
71 reviews
Complaint Response 35 complaints
2 days avg. 35 complaints

AskGamblers Quick Overview

BetPlays Casino comes with a basic layout, making it easier to navigate through games. The main menu is located to the side and you can switch between casino and sport. Purple is a dominant colour and the website looks modern. However, we’ve encountered some issues as we were unable to access anything from the Contact page.

What we like
  • Accepts cryptocurrencies
  • Various offer of casino games
  • Deposit limits can be set instantly
What we don’t like
  • Contact us page doesn’t work properly
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


BetPlays Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2022
Licences
Anjouan Gaming Board
Affiliate Program
Languages
English, Czech, French, Italian, Norwegian
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information About BetPlays Casino

BetPlays Casino is an online casino with an Anjouan licence. If you love mobile casinos, you can download an app directly from the site.

Although you won’t find many BetPlays Casino bonuses, there’s a welcome offer for new players who wish to try out the casino. The registration takes a few minutes to complete and you can start playing quickly. 

But before you do, we encourage you to read our detailed casino review and learn all about the gambling site.

play video Vido Title
StallCation
StallCation

Complaints

Read the complaints other players have left for BetPlays Casino. Learn more about complaints.

Show all complaints
I requested a withdrawal of €2,000 via cryptocurrency on Monday, 02.02.2026
I am submitting this complaint regarding an overdue cryptocurrency withdrawal from Betplays.com.

I requested a withdrawal of €2,000 via cryptocurrency on Monday, 02.02.2026 at 12:00 (Withdrawal ID #255099080).

Betplays support informed me that withdrawals require up to 5 business days. This timeframe has now passed, and the withdrawal remains unpaid.

Despite multiple follow-ups via live chat and official email:
• I have not received a TXID
• I have not received a confirmed processing date
• I have not been asked to provide wallet verification
• Support repeatedly states that the withdrawal is “handled by another department” and that they cannot provide any timeframe

The only responses I receive mention “workload in the relevant department” without any concrete update or resolution.

During this time, I continue to receive automated bonus and deposit promotion emails, while my withdrawal remains pending.

I have not been informed of any rule violations, bonus issues, wagering requirements, or missing documents. I have also not been told that any action is required from my side.

Additionally, while researching this issue, I noticed multiple similar complaints from other players describing identical responses and delays, suggesting this may be a repeating pattern rather than an isolated case.

I am requesting AskGamblers’ assistance to help obtain:
• Completion of the withdrawal, or
• A clear and specific written explanation for the delay

All correspondence and screenshots can be provided if required.

Thank you.
Status solved Resolved
Payment not processed since 9 days
Dear AskGamblers Team,

Unfortunately, once again I need your assistance with processing my withdrawal, this time from BetPlays Casino.

Around two weeks ago, I made my first deposit at BetPlays and received a sports bonus. I used the sports bonus only for sports betting, while my deposited funds were used in the casino. Before doing so, I contacted BetPlays live chat support to confirm whether this was allowed, and they confirmed that it was.

Using my deposited funds, I won several hundred dollars playing casino games. After that, I also completed the wagering requirements for the sports bonus. After that i played a little and in total, my balance reached $1,568.

I successfully passed the KYC verification and requested a withdrawal of the full amount on 26.01.2026. Two days after submitting the withdrawal request, I contacted live chat support and was informed that everything was fine and that I should wait up to 5 working days for the withdrawal to be processed.

After this period had passed and I still had not received my payment, I contacted support again. This time, I was told that my withdrawal had been escalated to the relevant department to speed up the process. I waited another day and contacted support once more, as the delay was becoming unreasonable, but I was informed that there were still no updates.

I informed BetPlays that I would wait one final day, and if the withdrawal was still not processed, I would be forced to submit a complaint to AskGamblers.

In summary:

Withdrawal requested on 26.01.2026

Withdrawal amount: $1,568

The withdrawal has still not been received


I kindly ask BetPlays Casino to clearly specify when exactly the payout will be processed and sent.


If the AskGamblers team requires any additional information, such as live chat transcripts, betting history, withdrawal requests, or any other supporting documents, I will gladly provide them.
Status solved Resolved

BetPlays Casino Complaint Stats

Resolved 30 / 32
Avg. Amount $1,061
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

Review this casino

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Player rating
7.6/10 71 reviews

Top reviews from our players

This online casino goes above and beyond to reward its players with a variety of ongoing promotions and special offers. Whether it's daily, weekly, or monthly bonuses, there's always something exciting happening that keeps me coming back for more.

Betplays casino bonus program is truly impressive, with a wide variety of promotions and rewards available. I was delighted to find regular reload bonuses, free spins, and cashback offers that enhanced my gameplay and extended my time at the casino.

The games load quickly and the site is easy to navigate. I've recently made my first withdrawal and It was easy. My documents were reviewed and verified quickly, they also have insanely big bonuses for your deposits.

it has some potential and I can really recommend this platform, tons of choices when it comes to games, and live games are a plus as well. and it has a high withdrawal limit which is nice.

While Betplays Casino is pretty solid, I hope that the platform will improve on the responsible gambling aspect of the platform. I also want more of an online casino experience because sports betting might be the focus. I hope that it's a balance.

Is a newly established casino, but for what it offers it is a platform that is worth visiting to be honest, on top of that, there are a variety of games, and there are top providers. And the bonuses could really set it for you, has both sports betting, and esports games.
I also love the inclusion of victual games.
Crypto friendly with more than 1 currency which is really nice.

However, the withdrawals are pretty much restrictive and there are no betting apps despite that there is a good variety of betting section. But overall it was still a nice experience.

It is one of those crypto friendly casino which is very versatile and has easy registrations. Plus it is easily recognisable that you will be greeted with a bulk of numerous solid bonuses, promotions and codes along with solid tournaments, a loyalty program.
Has a wide array of games, a mobile friendly design and the mobile version really looks well.

With all that being said, they still do not have a vip program, and although they do have a list of very well known game providers but there are still a few that is still missing.

I honestly really think that this site could've been way more than what is currently offered. Games were subpar, but I think they make up for it with the bountiful bonuses. I have to say that it still needs a lot of improvement, and hopefully, they'll add more variety to the games so they wont come off as stale moving forward.

Bet Plays is one of the top websites for newbie players. The variety of welcome bonuses makes this site one of the most beneficial platforms. I'm not a sports fan, but the casino part is my favorite one.

Quite a decent review. Actually, I don't get why the rating is that low. Many games, no issues with withdrawals, user-friendly UI. Almost nothing to complain about.

A great place to play all around. I've lost money here and won money but 5 stars are for the layout the ease around the site and the fact that support are actually helpful. 
Withdrawal times are faster than I've seen anywhere else.

BetPlays Casino News

Read all news about BetPlays Casino, check for updates and stay tuned for exclusive bonuses.

Claim Wager-Free Daily Spins Until the End of June at Betplays Casino
Promotion Claim Wager-Free Daily Spins Until the End of June at Betplays Casino

If you're a member at Betplays Casino, you will qualify for 5 daily spins when you deposit €50 or more once a month. You can enter until 30 June, and your total deposit defines how many daily spins you'll qualify for.Daily Spins OfferIf you'd like more chances to play your favourite online slots, Betplays Casino gives you an opportunity to log into your account every day and claim 5 casino spins.To get involved, you need to be a member at the casino and click the opt-in button on the casino's promotional page.You'll automatically become eligible for the daily spins when you deposit €50 or more during the promotional period.After a qualifying deposit, you can log into your account every day until 30 June to claim your spins.To claim your daily spins (which don't require a further deposit), simply log in to your account daily and contact the customer service team. They will credit the spins directly to your account.Get More SpinsThe amount of spins you receive every day depends on how much you deposit. Here's how it works:A deposit of €/$50+ qualifies for 5 daily spins of €/$0.05 eachA deposit of €/$100+ qualifies for 10 daily spins of €/$0.10 eachA deposit of €/$250+ qualifies for 25 daily spins of €/$0.10 eachA deposit of €/$500+ qualifies for 50 daily spins of €/$0.15 eachA deposit of €/$1000+ qualifies for 100 daily spins of €/$0.15 eachYou must log in daily as you cannot claim any missed spins, and the maximum amount won from any set of spins is €100. You must use the spins within seven days, and there are no wagering requirements.As always, we wish you luck and advise you to check the casinos' terms and conditions before you play.

Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!
Promotion Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!

Don’t we all enjoy Easter? If not for religious reasons, then for the colourful eggs, bunnies…real and chocolate ones! And the fact that it comes in springtime when we can’t resist some thrilling Easter activities, like egg hunting. If you still haven’t joined our exciting Easter Golden Egg Hunt, now may be the right time to do just that.And what have we prepared for you?Let’s Go Egg Hunting Together!Easter cheer lasts for full five days with AskGamblers, and we have prepared an exciting Easter egg hunt with our 12 online casino partners!In case you missed the Easter Promo announcement, the Golden Egg Hunt started on 6 April and will last until 10 April.The promotion doesn’t end on Easter day, so if this is the first time you hear about it, don’t worry - you still have time to participate. Spin the reels of your favourite slots in one (or more) participating casinos today and tomorrow, and discover what holiday surprises are hidden in this special egg hunt.Happy Easter!From all of us at AskGamblers, we wish you a joyful and happy holiday! Happy egg hunting and happy spinning.

Join the BetPlays Tournament for a Chance to Win a Wedge of the €10,000 Prize Pot!
Promotion Join the BetPlays Tournament for a Chance to Win a Wedge of the €10,000 Prize Pot!

BetPlays Casino is organizing an exciting tournament for its players with a chance to win some really cool prizes! The guaranteed prize fund is €5,000 for each of the two rounds, and all you have to do to qualify is place the minimum required bet amount of €0.20 and make at least one spin in one of the participating games.The first tournament starts on 24 February and lasts until the 27th. The second round will start on 1 March and end on 5 March.How to WinWe already explained how you enter the tournament, but how do you win? The real money bets you make in the participating games get summed up and ranked on the leaderboard for this BetPlays Casino tournament.One euro equals 10 points, and only the bets you make during the tournament count.Only bets made in the following games count: Super Burning Wins, Buffalo Power: Hold and Win, Solar King, Luxor Gold: Hold and Win, Book of Gold: Multichance, Treasures of Fire: Scatter Pays, Hit the Bank: Hold and Win, Rich Diamonds: Hold & Win, Wild Burning Wins recalled, Lion Gems: Hold and Win, Book Del Sol, Legend of Cleopatra Megaways, Book of Gold: Classic, Wolf Power Hold and Win, and Hot Burning Wins.What Are the Prizes?Even though prize pots are the same for both tournaments, individual awards differ in these two rounds. For example, the main prize in the first tournament is €1,200, and in the second €2,000. Here’s the complete award list:First Tournament:1st Place Prize: €1,2002nd Place Prize: €1,0003rd Place Prize: €8004th Place Prize: €7005th Place Prize: €500Prizes will be awarded for positions 6-10 too, and they will be €300, €200, €150, €100 and €50, respectively.In the second tournament, the prizes will be awarded to the top five players as follows:1st Place Prize: €2,0002nd Place Prize: €1,3003rd Place Prize: €10004th Place Prize: €5005th Place Prize: €200In case two players finish the tournament with the same result, the one who scores first will win the higher prize.If you have any questions or doubts, feel free to use our dedicated forum topic.Good luck!

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