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Betico Casino

Our Rating CasinoRank
8.7/10
CasinoRank
Player Rating 74 reviews
9.3/10
74 reviews
Complaint Response 2 complaints
18 hours avg. 2 complaints

AskGamblers Quick Overview

Editor's View 

Betico Casino offers thousands of games from any device to players worldwide. You’ll have access to 24/7 support, and the casino supports the major payment methods and cryptocurrencies. You can also join the loyalty program and work through multiple levels to earn exclusive perks and rewards.

What we like
  • Up to 70% cashback during the first month
  • 24/7 live chat
  • Accepts cryptocurrencies
What we don’t like
  • Low withdrawal limits
  • Limited access to responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Betico Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://betico.io/
Established
2025
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Portuguese, Hungarian, Czech, Russian, Spanish, French, Turkish, German, Polish, Japanese, Indonesian
Casino Type
Instant Play, Crypto Casino, Live Casino, Mobile
VIP / Loyalty Program
Loyalty Program

General Information About Betico Casino

Betico Casino provides a safe and secure online casino site to players around the world. You’ll find all the latest games from well-known providers, which are discussed more in our casino reviews.

The quick and easy registration form will give you instant access to your account, and the casino supports a variety of languages.

You can use virtually any web or mobile device to enjoy the games here. Their mobile casino site gives you convenient access to games on the go.

You can sign up at the site and explore different Betico Casino bonuses. Bonuses are country-specific, so keep an eye on our bonuses section for the most accurate information. 

Once you’re a member, you’ll enjoy loyalty program levels based on your gaming activities and access thousands of online slots, table games and live casino games. You will also have access to 24/7 live chat and can choose from multiple payment options and cryptocurrencies. The site is licensed and regulated by the Curacao Gaming Control Board.

StallCation
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Complaints

Read the complaints other players have left for Betico Casino. Learn more about complaints.

Show all complaints
Issue with withdrawal and account

Betico Casino – Unjust Account Ban & Confiscated $3,100 Winnings

I am submitting this formal complaint against Betico Casino, which has unjustly banned my account and is withholding my $3,100 in winnings, which I earned fairly.

Issue Summary

I registered at Betico Casino because it was advertised as a newly launched casino and promoted as an affiliate of Fairspin. As part of their welcome promotion, they offered 20 free spins with 0x wagering requirements.

After registering, I played for approximately three hours and eventually won over $3,000 through fair play. Since there were no wagering requirements, this amount should have been eligible for withdrawal, according to the casino’s own terms.

To meet the withdrawal conditions, I made an additional $17 deposit and requested my withdrawal.

However, the next morning, I woke up to find that my account had been blocked without any prior warning, with the accusation that I had exploited a technical vulnerability.

Why Is This Ban Unjustified?

The 20 free spins were part of a legitimate promotion, and my winnings were earned fairly.

The casino has not provided any concrete evidence that I violated any terms.

I submitted the exact Game Round ID where I won the large amount, proving that my winnings came from a legitimate game session.

The casino initially accepted my withdrawal request, then later banned me and confiscated my funds.

Despite multiple attempts to contact support, I only received generic responses, with no real explanation or investigation.

Why Is Your Intervention Necessary?

This case is a clear example of unfair practices, where the casino is withholding legitimate winnings from players without valid reasons. The casino has unilaterally and arbitrarily banned my account without any proof, effectively denying my rightful payout, which is deceptive and unethical.

My Requests:

A fair review of my account, with a proper explanation and concrete evidence regarding my alleged violation.

The immediate release of my legitimate $3,100 winnings.

A formal clarification on what specific rule I allegedly broke, if any at all.

If the casino refuses to cooperate, I kindly ask you to take appropriate regulatory action to prevent such unfair practices in the future.

I trust that this matter will be investigated fairly and promptly. I look forward to your response.

Additional Evidence – Proof of Fair Winnings

Dear ,

I am writing to provide additional evidence regarding my case against Betico Casino. Despite multiple requests, the casino has refused to provide any proof to justify their decision to block my account and void my winnings.

However, I am now submitting clear evidence that I won my balance fairly and legitimately. The following link is a replay of my winning round, directly from Hacksaw Gaming:

🔗 Replay Link: https://replay.hacksawgaming.com/?roundid=14000033102864&partner=4439&language=hu-hu&channel=desktop

This shows that I won without any irregularities, exploits, or rule violations. The fact that Betico Casino refuses to provide their own evidence while I can demonstrate my winnings were legitimate suggests serious misconduct on their part.

I kindly request the following actions:

Immediate review of my case based on this evidence.

Restoration of my account and withdrawal of my winnings.

Investigation into Betico Casino's practices for potential unfair treatment of players.

If Betico Casino continues to withhold my rightful winnings without valid justification, I will escalate this matter further with relevant regulatory authorities and consumer protection organizations.

I appreciate your prompt attention to this matter and look forward to your response.

staus Resolved

Complaint Statistics

Resolved 2
Avg. Amount $ 2
Avg. Complaint Duration 4 days
Avg. Response Time 18 hours

Review this casino

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Player rating
9.3/10 74 reviews

Top reviews from our players

I have been playing in Betico Casino for half a year, I think, and really love the place. The customer service is really nice, the rakeback is good, including missions, and I get 4% of my loss back every day, and they have a nice selection of games.

I have been playing in Betico Casino for half a year, I think. My only problem is that I play from Denmark and that gives me some troubles. Some games are not allowed, though they are in Denmark, and some freespins do not work for me either, but I think this is a general problem.

Hello! Thank you so much for your thoughtful review and for being with Betico! We're really glad to hear you're enjoying our service and offers - it means a lot to us. You can be sure that all points mentioned by you are really important for us. It will become part of our further work for improving to provide every member with only the highest level of service and offers on Betico. Even if you are gonna face any other difficulties with our platform you can always count on our assistance! We really appreciate sharing your experience with our gaming platform! Sincerely, Betico

user avatar

I play there every day! One of the best casinos on the market. Withdrawals are instant, and the customer service is excellent. I highly recommend it. Many suppliers and a wide choice of machines. I have never had any problems with Betico when withdrawing money.

Hello! Thank you so much for your kind words and for being a loyal player! We're thrilled to hear about your experience with Betico and that our service has met your expectations. Betico always cares to become better for every member in every possible way. Stay with Betico for more! Sincerely, Betico

user avatar

Great customer service, you can play the best slots. You can get free spins. They have their own token called blt, which you can transfer into real money to play with. Overall a good and legit online casino

Hello! Thank you for your review! We are happy to hear that you found our platform comfortable for you. Betico Team never stops working to improve every possible area of the platform that can have a positive influence on your time with us. Thank you for being part of Betico and helping us become better! Sincerely, Betico

user avatar

I like no deposit bonus and site on token, fast withdrawals, and of course, many deposit options. Overall, I'm pleased with this casino. Support is very helpful.

Hello! Thank you for your feedback - we really appreciate every member and experience that you have with Betico. Betico Team is really happy to hear about your positive experience with our gaming platform. We never stop and continue to improve the platform. You can be sure that more great futures and events will come in the future. Be active and you will not miss it with us! Sincerely, Betico

user avatar

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