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BETiBET Casino

BETiBET Casino
Welcome Bonus

100% up to €1000 + 300 Free Spins

Bonus Code: WELCOME
Visit casino
T&Cs Apply
Our Rating CasinoRank
5.9/10
CasinoRank
Player Rating 12 reviews
8.8/10
12 reviews
Complaint Response 7 complaints
1 day avg. 7 complaints
What we like
  • Excellent game selection
  • No payment fees
  • Live chat assistance
What we don’t like
  • Fewer withdrawal methods
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

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By Bojana O.

BETiBET Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.betibet.com
Established
2022
Licences
Tobique Gaming Commission
Company
Novatrix SRL
Affiliate Program
Boomerang Partners
Languages
English, German, French, Polish, Norwegian, Portuguese, Finnish, Italian, Japanese, Arabic, Slovenian
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino, Sports, Download
Suggest an edit

General Information about BETiBET Casino

BETiBET Casino is an online casino launched in 2022. It combines traditional casino offerings with a modern sportsbook. Licensed by Tobique, it provides players access to live casino tables, a broad range of slot games, and progressive jackpots. Offers intuitive navigation, letting users easily switch between casino and sports sections.

Our online casino review will give you the essential information you need to get started. So, sit back and enjoy. 

Payment Information and Options at BETiBET Casino

BetiBet supports a diverse set of deposit and withdrawal options. Fiat currencies include EUR, USD, AUD, NZD, CAD, NOK, KZT, and ZAR. Cryptocurrencies accepted are BTC, ETH, USDT, LTC, DOGE, XRP, BCH, and BNB. This allows players to use both traditional and digital payment methods.

The minimum deposit is €20, and withdrawals start from €20. Daily and monthly withdrawal limits are €500 and €5,000 for fiat, with higher limits for cryptocurrency. Payment methods include credit and debit cards, bank transfers, e-wallets, and crypto gateways. This combination ensures flexibility for casual gamers and regular users, while also supporting secure, fast, and transparent transactions.

Customer Support at BETiBET Casino

BetiBet offers 24/7 multi-channel customer support to ensure quick and efficient assistance. Players can contact the support team via live chat on the website, email, or through the feedback form in the Contact section.

FAQ page is also available, covering deposits, withdrawals, bonuses, sportsbook, and casino games. Support is provided in multiple languages to help users whenever needed.

Games at BETiBET Casino

BetiBet hosts over 25,000 casino games from more than 160 providers, including Pragmatic Play, Evolution, NetEnt, Yggdrasil, Play’n GO, ELK, and PlayTech. The selection covers live casino tables, classic and modern slots, online progressive slots, and original titles unique to the platform.

Games are organised in sections to improve discovery: jackpot slots for high-stakes players, popular collections for casual gamers, and live dealer tables for interactive gameplay. Regular tournaments and lotteries supplement the experience, offering players additional incentives. Crypto-compatible games accept BTC, ETH, USDT, and other cryptocurrencies, giving more flexibility in how users engage with the content.

BETiBET Casinos Commitment to Responsible Gambling

Players can set personal limits on deposits, losses, wager amounts, and session duration. The self-exclusion feature enables temporary or indefinite account suspension by contacting [email protected], and a cooling-off period lets players take a break without permanently closing their account.

The platform enforces an 18+ age limit and conducts identity verification to prevent underage play. Additional resources for support are available through GamCare, Gamblers Anonymous, and Gambling Therapy, helping users manage gambling behavior or seek professional guidance when needed. These measures ensure responsible engagement with both casino and sportsbook offerings.

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BETiBET Casino Bonuses

Check out other BETiBET Casino Bonuses and pick one that suits your needs.

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Welcome Bonus
Up to 20% Cashback Bonus
Minimum Deposit N/A
Wagering Requirements 3x
Bonus Percentage 20%
More info
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Complaints

Read the complaints other players have left for BETiBET Casino. Learn more about complaints.

Show all complaints
Submit complaint
Rejected withdrawal with no reason
Hello,
I have problems with pay out an amount of 1847€ from Betibet Casino. I pay out last week without problems arround 450€, but now when I win litlle more they delayed my pay out.
I try to pay-out on 19.03- 1000€ and today at 12.43 a clock I receive an e-mail that withdrawal was canceled. I try to write in chat and Amy, vip manager, says that is because of the daily limit was execeedet. But I didn’t make any pay out since 11.03 so what have to do with daily limit I don’t know…
I made a payout again today 1000€ and I have 847€ waiting to be payd out.but I don’t trust them, because can be in 2 days they will cancel it with no reason. I see that they lie to me and say that Withdrawal was canceled yesterday “due to the daily limit” but was canceled today at 12.43. Thank you very much and I apreciate your help!
Status solved Resolved
€1,000
Pending withdrawal for 5 days straight

Hi community!


I just want to ask about some help. On the Friday the 13th so 5 days ago I made a withdrawal of 1000euros. To this day the withdrawal is PENDING. They said that the daily limit is 1000 euros. So next day and so on I have tried to withdraw another 1000 and I got messages that the daily limit is 1000 ( even though I haven't made any other withdrawals on 14th, 15th and so on. ) Then they told me that I could make another request once my PENDING withdrawal is accepted. Ok, I understood that. But it's taking 5 days! In the terms and Conditions, they should pay out in the maximum of 3 days.

I am fully verified. Had successful withdrawals in the past. But I have never won so much. It was always 600/800 euros. And now when I finally won BIG. I can't get my funds.

The VIP manager comes out with the same thing. Over and over again.

I'm starting to be worried. Because until now I was really happy with this casino!

Please help me!

Status rejected Rejected
€10,000
BETiBet Casino - Not accepting my withdrawals
Hi, i have been trying to get my money from this site since august 26. customer support is not really interested in helping me either.
Attempting withdrawal multiple times, account is fully verified so i’ve done my part.
I have 1000 € ~ pending withdrawal, when i have talked to support they just give a copy-paste answer everytime with no indication of when im actually getting my money, only the same «first serve» answer. Really disappointed in the lack of real customer support on this matter. I like the website and sportsbook, but i’m not getting my money after several attempts… is it possible to get help?
Status solved Resolved
kr11,500
My selfies keep getting refused

To verify my account and withdraw my winnings, I have submitted valid documents from all three required categories on Betibets website, Proof of identity, address and payment method. Betibet has since requested that to further prove my identity, I need to upload a selfie - this is in addition to my uploaded driver's license which has already been approved. This complaint argues that the way the selfies are demanded are not fair.

First of all, Betibet's terms and conditions state nothing about selfies as KYC verification. Nevertheless I complied. I have since carefully taken and sent about 7 selfies, which have all been declined. The reasonings were many and shifting. Obviously a clear image was required with a visible face. But I also had to, in one hand, hold my driver's license and a written note, where the whole hand should be visible along with clear details of the documents. I tried my best, but if I got too far, supposedly, the details weren't clear enough, and if I got too close, I couldn't get my whole face and hand in the picture. I honestly don't believe it can be done much better than what I did.

This correspondence, which I document in this complaint with my attached screenshots, obviously has no relevance to KYC. Having me walk around inside and outside my apartment to take selfies with my valid documents, in various fashions, should be pretty convincing, regarding that I am who I say I am. Especially since the driver's license and my face match. It seems like a deliberate attempt to stall my withdrawal. I know this is not uncommon, and previously I have in similar situations with other bookmakers who kept trying until I finally got my uploaded selfie accepted. But this time it just seems impossible.

So please, AskGamblers, help me make Betibet come to their senses and verify me.

Status solved Resolved
€403
Betibet withdrawals just pending for 7 days

Hi

I have opened an account at BetiBet and also made some deposits.

Have NOT got Any free spin/bet or Bonus. Just betted for my own Money.

Put in around 1000 Euro, lots some of the money. But finally, I was good/lucky and won and won… all on Sportsbets

I made 1 withdrawal of 800 Euro to my NETELLER account. Which was transferred to NETELLER within 24 Hours.

I'm verified, now I made 7 Withdraws since last Monday (7 days ago now)

But nothing happens. Have been chatting (and e-mailing) my VIP manager, and his answer is the same always: Payouts are done manually, so may take some time. Now it's been 7 days and nothing has happened

These withdraws are still PENDING:

18/6 800 Euro

19/6 1000 Euro

20/6 1000 Euro

21/6 2000 Euro

And then there are 3 more made in the weekend.

I'm starting to be worried. Can you please help me?

Thanks in Advance

Jakob

Status rejected Rejected
€7,800
They closed my account without letting me withdraw

Hi, BetiBet has informed me that they will be closing accounts in my country. I have made a withdrawal request in time. They have cancelled it and asked for some documents along with a selfie with a piece of paper and I have provided everything to them via the account and email when the account became inaccessible.

They just keep closing my request when I write to their email support, or answering that i should contact my personal manager which I did several times and he didn't answer me even once.

Please help me get my money back!

Status solved Resolved
€320
Refusing to pay because of made up reasons

Hello,

After more than a week, Betibet is refusing to pay out my money, and refusing to provide an official complaint procedure after several tries.

They are saying they are "checking bets" without explanation, and they state they are checking bets that were already voided by time for incorrect starting times.

So I want to make it clear I have tried everything, even though the VIP manager answers quickly they refuse to tell me how can bets that are void are being checked and why, and even if that it cant take 10 days to check a bet. I just want to withdraw my money and I didn't ask for the bets to be settled as winning. They even said to themselves that if it's incorrect starting time the bets are void, which they did.

So they are making up some kind of check. I have sent all documents, selfies with paper, etc., and was verified a long time ago. Please help.

Status solved Resolved

BETiBET Casino Complaint Stats

Resolved 5 / 5
Avg. Amount $593
Avg. Complaint Duration 4 days
Avg. Response Time 1 day

Review this casino

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Player Rating
8.8/10 ● 12 reviews

Top reviews from our players

syriijhriu9764 badge
10/10

Betibet Casino delivers an impressive online gaming setup! Browsing their extensive sportsbook and video slots on mobile is completely effortless, and deposits are processed instantly.

My first withdrawal required routine identity verification, causing a slight delay. However, the polite 24/7 live chat agents provided quick assistance and resolved the process smoothly.

Helpful ()
alexandrosh badge
1/10

I deposited €862 on my first deposit expecting to receive the advertised 100% Welcome Bonus up to €1,500 plus 10% Free Bet as clearly stated in their promotional materials and terms.

According to BetiBet's official terms, I should have received:

€862 Hunting Bonus (100% match, released as freebets in installments as I place qualifying bets at 1.3+ odds)

What I actually received: Only a €100 free bet.

BetiBet's response: They claimed the bonus is "random" and I need to place more bets to receive it. They also stated I must deposit another €100 minimum to use the free bet I already received.

Issues with this response:

"Random" bonuses are NOT mentioned anywhere in their terms - The welcome bonus clearly states 100% match up to €1,500 on first deposit over €20. There is no disclosure that bonuses are "random" or discretionary.

Hunting Bonus mechanism ignored - The terms state the bonus is released in installments as you bet. I placed qualifying bets at 1.3+ odds, but received no installment freebets despite settling wagers.

Additional deposit requirement contradicts terms - Their terms do NOT require a second deposit to activate the first deposit free bet. The 10% free bet is part of the FIRST deposit package.

Lack of transparency - If bonuses are "random" or discretionary, this should be clearly disclosed BEFORE deposit, not after.

Conclusion: BetiBet's actual bonus delivery does not match their advertised terms. The requirement to deposit more money to access an already-earned bonus, combined with unexplained "random" bonus allocation, feels deceptive. I expected a regulated Curaçao-licensed operator to honor their published terms.

Not recommended for players expecting transparent bonus terms.

Helpful ()
Vibrex badge
10/10

One of the best Casinos, everything goes very smooth and nice, deposits are instant, withdrawals are legit, recommend 100% , One of the best Casinos, everything goes very smooth and nice, deposits are instant, withdrawals are legit, recommend 100%

Helpful () Message
Tudortimofte02 badge
8/10

I like that Jimmy the VIP manager really makes you feel special... he surprised me with some nice bonuses! I still like that the website is running fine and they have a lot of games and all of them are working fine. I won some nice money. This website and I reccomend!

I dislike that is taking too much for payment been done to my account , buy.. it's deserved! When you have to receive 3000 won with 150... it is deserved to wait 2 days for 1000

Helpful () Message

Dear Tudortimofte02, Thank you so much for your wonderful review! We’re thrilled to hear that our VIP manager, Jimmy, made your gaming experience even more special with some pleasant bonuses. Providing top-tier service to our valued players is always our priority, and it’s great to know that Jimmy’s efforts have left such a positive impression. We also truly appreciate your kind words about the stability of our platform and the variety of games available. Ensuring smooth gameplay without technical issues is something we constantly strive for, and we’re delighted that you’ve been able to enjoy a seamless experience – and even secure some great wins! Regarding the processing time for withdrawals, we completely understand your desire to receive your funds as quickly as possible. The time required for withdrawals can vary depending on the payment method and necessary verification procedures, especially for larger amounts. We always work to process withdrawal requests as efficiently as possible, and your feedback helps us continue to improve. If you have any questions about withdrawals, our support team is always available to assist you. Thank you for your trust and for recommending us! We wish you more exciting games, big wins, and unforgettable moments on our platform. Best regards, BetiBet Casino Team.

user avatar
Adim2 badge
10/10

I really love Betibet, really wide range of betting markets, I personally enjoy betting on chess, plus what makes me think Betibet is one of, if not the absolute best, is their exceptional vip service.I really love Betibet, really wide range of betting markets, I personally enjoy betting on chess, plus what makes me think Betibet is one of, if not the absolute best, is their exceptional vip service.

The bank transfer is too slow. There is no option to prevent the withdrawal from being cancelled.The bank transfer is too slow. There is no option to prevent the withdrawal from being cancelled.The bank transfer is too slow. There is no option to prevent the withdrawal from being cancelled.

Helpful ()

Hello Adim2, Thank you so much for your feedback! We’re thrilled to hear you enjoy our wide range of betting markets, especially chess, and that you find our VIP service exceptional. It means a lot to us that you think so highly of Betibet! We’re sorry to hear about your experience with bank transfers being slow and the inability to prevent withdrawals from being canceled. Your feedback is incredibly valuable, and we’ll be looking into ways to improve this for you and other players. If you ever have any questions or need assistance, our support team is always here to help. Thanks again for being such an awesome part of our community! Best regards, BetiBet Casino Team.

user avatar
W1ZzGG badge
10/10

This casino is very amazing, my VIP manager Stephen has been the most helpful person ever any issues I run into he has them fixed almost instantly, incredible service 10/10 recommend.

Helpful ()

Hello there! Thank you so much for taking the time to share your amazing experience with us! Your kind words truly mean a lot to our team. We’re thrilled to hear that you’re enjoying your time with our casino and that Stephen has been able to provide you with such exceptional service. We strive to ensure our players feel valued and supported, and Stephen takes great pride in delivering quick and effective solutions. Thank you once again for being such a wonderful part of our community. We look forward to continuing to exceed your expectations! Best regards, BetiBet Support Team

user avatar
Kaspars1988 badge
10/10

Good casino. Fast withdrawal Good game choices. Manager Steven is very helpful. If there is any problem it gets resolved. Verification was fast and straight forward.

Some of new games from providers have not been added. Overall there is nothing to complain about. Games are running smoothly, customer service is good

Helpful ()

Dear Kaspars1988, Thank you so much for your positive and detailed review! We’re thrilled you enjoyed our service, especially the quick withdrawals and diverse selection of games. Feedback like yours is invaluable to us as it helps us continually improve. It’s also wonderful to know that our manager, Steven, could assist you and resolve any questions. We take pride in our team, who are always ready to provide timely support and assistance. Additionally, we’re pleased that the verification process was smooth and efficient — we aim to make it as seamless as possible so our players can enjoy gaming without unnecessary delays. As for new games, we appreciate your feedback! We're constantly expanding our library with fresh releases from top providers, and we hope you'll soon find even more exciting games to explore at our casino. Thank you for choosing us and for your trust. Wishing you lots of fun and good luck in every game! Best regards, BetiBet Support Team.

user avatar
Caesario badge
9/10

Fast good quality smooth comfortable service. Sally was the one who helped me. I felt respected, heard, and understood right away. I needed help to verify my account and Sally helped me 👍🙂

Helpful ()

Dear Caesario, Thank you for taking the time to share your positive experience! We’re delighted to hear that you received fast, high-quality service that was smooth and comfortable. It’s wonderful to know that Sally was able to assist you with your account verification and that you felt respected, heard, and understood throughout the process. We strive to provide our players with the best possible support, and it’s great to see that Sally’s efforts made such a difference for you. We’ll make sure to pass on your kind words to her—it will certainly brighten her day! If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We’re always here to help and ensure you continue to have a positive experience with us. Thank you for being a valued member of our community! Best regards, BetiBet Support Team.

user avatar
nykuux badge
10/10

I really love Betibet, a really wide array of betting markets, I personally enjoy betting on chess, additionally what I think makes Betibet one of, if not, the absolute best, is their outstanding vip service, and when I say VIP service, I'm talking about Sofia, who is always super helpful, honestly if I was homeless she would probably give me a place to sleep, that's the kind of VIP operator she is.
All in all great website 10/10 recommend

Helpful ()

Dear nykuux, Thank you for your great review of Betibet! We are very pleased to hear that you are enjoying our various betting markets, especially chess. We strive to provide the best possible experience for our players and your words confirm that we are on the right track. Thank you especially for your kind words about our VIP service and Sofia. She is truly a valued member of our team and we are glad that her help and support make your experience even more enjoyable. We are always here to help you and provide the highest level of service. If you have any additional questions or requests, please do not hesitate to contact us. With Love, BetiBet team.

user avatar
Larsen994 badge
8/10

The mobile app is fantastic! I can enjoy my favorite games wherever I go, without compromising on quality and save my time. Believe me, for me, it is very important.

Helpful ()

Dear Larsen994, Thank you for your feedback! We are very pleased to hear that you are enjoying our mobile app and that it allows you to play your favorite games anywhere, without compromising on quality. We always strive to provide the best possible gaming experience for our players and your satisfaction with the mobile app is our highest reward. We are glad that our app helps you save time and brings you pleasure in your gaming experience. If you have any suggestions or requests to improve the app or other aspects of our casino, please do not hesitate to contact us. We are always open to your ideas and suggestions. Thank you again for your feedback and your loyalty to our casino. We wish you many more successful games and enjoyable moments! Best wishes! BetiBet Casino.

user avatar

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