Mark all as read

Settings

Notifications
Reviews

Beteum Casino

Beteum Casino

The casino is closed.

Player Rating 2 reviews
9/10
2 reviews
Complaint Response 6 complaints
2 days avg. 6 complaints

Beteum Casino: My Expert Opinion

We're sorry, Beteum Casino, but we cannot turn a blind eye to glitchy games. Even if we did ignore the hilariously low withdrawal limits and virtually no commitment to responsible gambling.

What we like
  • Excellent game offer
  • Live chat 24/7
What we don’t like
  • Extremely low daily withdrawal limits
  • No commitment to responsible gambling
  • Glitchy games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Beteum Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://beteum.com/
Established
2024
Licences
Anjouan Gaming Board
Company
Affiliate Program
Languages
English, Italian, Finnish, Polish, Norwegian, Portuguese, German, Hungarian, Czech, Spanish, Turkish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information About Beteum Casino

Beteum is an online casino with a clean-cut design, which, from the moment you step inside, goes straight to the point, whichever point that may be: casino, live dealer games, or sportsbook.

Whether you prefer to play from the comfort of your home or take it with you, Beteum works equally smoothly on all devices, desktop or mobile. Also, it's available in several different languages, from English to Turkish, so you will indeed find one you understand.

The registration is done in two steps, asking you to leave an email address and phone number, and offering you the welcome bonus right away, but you can explore the rest of Beteum bonuses in our casino review.

Beteum offers a safe and secure gambling environment, employing the latest data protection technology to safeguard your sensitive information.

Payment Information and Options at Beteum Casino

Beteum makes sure to cover as many angles as possible payments-wise, so you end up with a wide choice of gateways to handle your money. In addition to fiats, Beteum is a crypto casino that handles several major crypto coins.

Depending on where you play, the minimum deposit may vary from €10-20; Bitcoin is the only exception, as it won't take less than €30 per transaction. The maximum amount you can deposit is €5,000 for most payment methods (cards like Visa and MasterCard are the only exceptions with the maximum threshold of €2,000).

The minimum withdrawal amounts are slightly higher, ranging from €20 for options to €55 and €60 tops (for bank transfers and Bitcoin transactions).

What surprised us are the meagre daily withdrawal limits: players at levels 1 and 2 of the VIP program get to request a maximum of €500 per day, with the figure increasing insignificantly when you reach level 3 (€800).

You can also expect lengthy cashouts at Beteum, as the casino takes 3 business days to process your request.

Customer Support at Beteum Casino

The easiest and most convenient way to get in touch with customer support is through live chat, which is open 24/7 and works primarily in English. However, the representatives will gladly translate your query and help you out. When we launched the feature, we were put in a queue; we waited a couple of minutes before an agent responded and answered our query.

There is also a pretty comprehensive FAQ section that may help you with technical questions, and, finally, there is the email option for more complicated matters.

Unfortunately, though, Beteum doesn't have a complaints resolution service, but you can always turn to AskGamblers Casino Complaints Service if you run out of the options.

Games at Beteum Casino

The games offer is probably Beteum's biggest forte: you will find thousands of casino games here, separated into helpful categories. Regardless of the type of game, you won't be disappointed here as the casino serves online slots, video poker, casino classics in video format, and live dealer games.

Online slots are the largest section of the library with multiple categories that make browsing a piece of cake: Top, New, Megaways, Exclusive, and more grace the lobby and hide thousands of titles.

The Table Games section is also impressive, featuring hundreds of variants of baccarat, roulette, and blackjack.

Of course, you can use the search bar to look up providers: with over 70 studios, you will be spoiled for choice.

The only thing we found disappointing is the lagging on some of the games we tested. Unfortunately, this doesn't concern a particular game category, and it appears that the glitch was random, so we hope the casino will fix it soon.

Beteum Casino's Commitment to Responsible Gambling

Unfortunately, Anjouan-licensed casinos don't seem to care much about responsible gambling - Beteum is no different.

The only tool they offer is Self-exclusion; to activate it, you must contact the casino's customer support via email.

StallCation

Beteum Casino Bonuses

Check out other Beteum Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Welcome Bonus
150% up to 10000 NOK + 50 Free Spins + 1 Bonus Crab, 1st Deposit Bonus
Minimum Deposit 200 NOK
Wagering Requirements 35x(d+b)
Bonus Percentage 150%
Welcome Bonus
150% up to 4500 PLN + 50 Free Spins + 1 Bonus Crab, 1st Deposit Bonus
Minimum Deposit 90 PLN
Wagering Requirements 35x(d+b)
Bonus Percentage 150%
Welcome Bonus
150% up to 2000 NZD + 50 Free Spins + 1 Bonus Crab, 1st Deposit Bonus
Minimum Deposit 40 NZD
Wagering Requirements 35x(d+b)
Bonus Percentage 150%
Welcome Bonus
150% up to 1500 CAD + 50 Free Spins + 1 Bonus Crab, 1st Deposit Bonus
Minimum Deposit 30 CAD
Wagering Requirements 35x(d+b)
Bonus Percentage 150%
Welcome Bonus
150% up to 25000 CZK + 50 Free Spins + 1 Bonus Crab, 1st Deposit Bonus
Minimum Deposit 500 CZK
Wagering Requirements 35x(d+b)
Bonus Percentage 150%
Welcome Bonus
150% up to €1000 + 50 Free Spins + 1 Bonus Crab, 1st Deposit Bonus
Minimum Deposit €20
Wagering Requirements 35x(d+b)
Bonus Percentage 150%
Match Deposit Bonus
100% up to €500 + 50 Free Spins, 2nd Deposit Bonus
Minimum Deposit €20
Wagering Requirements 35x(d+b)
Bonus Percentage 100%
Match Deposit Bonus
75% up to €500 + 150 Free Spins,3rd Deposit Bonus
Minimum Deposit €20
Wagering Requirements 35x(d+b)
Bonus Percentage 75%
Free Spins
50 Free Spins
Minimum Deposit €20
Free Spins N/A
Free Spins WR N/A
Reload Bonus
50% up to €700 + 50 Free Spins, Weekend Reload Bonus
Minimum Deposit €50
Wagering Requirements 35x(d+b)
Bonus Percentage 50%

Complaints

Read the complaints other players have left for Beteum Casino. Learn more about complaints.

Show all complaints
My account was accidentally reopened due to a software update and promised to escalate my refund
In October of 2024 I requested a permanent self-exclusion on beteum.com explaining that I have a gambling problem. My account was closed, I had a small withdrawal pending. While waiting for the withdrawal to come through, I emailed the support to send my verification documents, once again alluding to my gambling problem. I have a screenshot of this email as an evidence that the casino had knowledge on my willingness to self-exclude for responsible gambling related reasons.

This February I received offers from Beteum via email, which were enticing enough to trigger me to succumb to my addiction. My account had reopened and I was able to deposit and gamble, and during this spree I lost 122€. I eventually asked to close my account again.

As I calmed down from my relapse, I started to wonder why my account had been reopened and decided to request a refund of my net deposits via email on February 15. On February 17th the support responded that my account was accidentally reopened due to a software update and promised to escalate my refund request to the relevant department. Since then I have requested an update on the matter many times but keep getting the same response urging me to be patient. My last few emails have been straight up ignored.

I am looking for swifter resolution to the matter as I believe it is evident that the casino failed to provide their self-excluded customer basic player protection while having knowledge of the customers gambling problem.
Status solved Resolved
€122

Beteum Casino Complaint Stats

Resolved 6 / 6
Avg. Amount $9,154
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in

Top reviews from our players

Easy to register and KYC within 3 days. Placing bets in the sportsbook was smooth, normal odds and settlement time. In short a good overall session. I also like the 100% matched Free Bet offer they offer once in a while.

First withdrawal I made took close to a week to complete. Chat agents could not help me out and was served canned replies. I got quite anxious, but in the end i got my money

They have many different slots, the design of the casino is nice and well to handle, support is answering and helps fast, there are many different ways to deposit.

Recommended This Month