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We're sorry, Beteum Casino, but we cannot turn a blind eye to glitchy games. Even if we did ignore the hilariously low withdrawal limits and virtually no commitment to responsible gambling.
- Excellent game offer
- Live chat 24/7
- Extremely low daily withdrawal limits
- No commitment to responsible gambling
- Glitchy games
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Beteum Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Beteum Casino
Beteum is an online casino with a clean-cut design, which, from the moment you step inside, goes straight to the point, whichever point that may be: casino, live dealer games, or sportsbook.
Whether you prefer to play from the comfort of your home or take it with you, Beteum works equally smoothly on all devices, desktop or mobile. Also, it's available in several different languages, from English to Turkish, so you will indeed find one you understand.
The registration is done in two steps, asking you to leave an email address and phone number, and offering you the welcome bonus right away, but you can explore the rest of Beteum bonuses in our casino review.
Beteum offers a safe and secure gambling environment, employing the latest data protection technology to safeguard your sensitive information.
- E-Wallets 0-24 hours
- Bank Transfers 3-7 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Beteum Casino
Beteum makes sure to cover as many angles as possible payments-wise, so you end up with a wide choice of gateways to handle your money. In addition to fiats, Beteum is a crypto casino that handles several major crypto coins.
Depending on where you play, the minimum deposit may vary from €10-20; Bitcoin is the only exception, as it won't take less than €30 per transaction. The maximum amount you can deposit is €5,000 for most payment methods (cards like Visa and MasterCard are the only exceptions with the maximum threshold of €2,000).
The minimum withdrawal amounts are slightly higher, ranging from €20 for options to €55 and €60 tops (for bank transfers and Bitcoin transactions).
What surprised us are the meagre daily withdrawal limits: players at levels 1 and 2 of the VIP program get to request a maximum of €500 per day, with the figure increasing insignificantly when you reach level 3 (€800).
You can also expect lengthy cashouts at Beteum, as the casino takes 3 business days to process your request.
Games at Beteum Casino
The games offer is probably Beteum's biggest forte: you will find thousands of casino games here, separated into helpful categories. Regardless of the type of game, you won't be disappointed here as the casino serves online slots, video poker, casino classics in video format, and live dealer games.
Online slots are the largest section of the library with multiple categories that make browsing a piece of cake: Top, New, Megaways, Exclusive, and more grace the lobby and hide thousands of titles.
The Table Games section is also impressive, featuring hundreds of variants of baccarat, roulette, and blackjack.
Of course, you can use the search bar to look up providers: with over 70 studios, you will be spoiled for choice.
The only thing we found disappointing is the lagging on some of the games we tested. Unfortunately, this doesn't concern a particular game category, and it appears that the glitch was random, so we hope the casino will fix it soon.
Beteum Casino's Commitment to Responsible Gambling
Unfortunately, Anjouan-licensed casinos don't seem to care much about responsible gambling - Beteum is no different.
The only tool they offer is Self-exclusion; to activate it, you must contact the casino's customer support via email.
Customer Support at Beteum Casino
The easiest and most convenient way to get in touch with customer support is through live chat, which is open 24/7 and works primarily in English. However, the representatives will gladly translate your query and help you out. When we launched the feature, we were put in a queue; we waited a couple of minutes before an agent responded and answered our query.
There is also a pretty comprehensive FAQ section that may help you with technical questions, and, finally, there is the email option for more complicated matters.
Unfortunately, though, Beteum doesn't have a complaints resolution service, but you can always turn to AskGamblers Casino Complaints Service if you run out of the options.
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Easy to register and KYC within 3 days. Placing bets in the sportsbook was smooth, normal odds and settlement time. In short a good overall session. I also like the 100% matched Free Bet offer they offer once in a while.
First withdrawal I made took close to a week to complete. Chat agents could not help me out and was served canned replies. I got quite anxious, but in the end i got my money