General Information about Betcoin Casino
Betcoin Casino is an online casino offering some of the industry's best games and slots. The site supports multiple languages to cater for players worldwide. We’ll list these in our tabs above.
You can sign up using AskGamblers, and the casino supports all the latest web and mobile platforms. If you prefer mobile casino sites, you can use your mobile device to log in and play your favourite games on the go.
Every casino on our site receives our expert casino reviews so that you get the truth before you play.
Payment Information and Options at Betcoin Casino
Betcoin is a cryptocurrency casino. You can transfer funds from your personal cryptocurrency wallets to the corresponding wallets on your Deposit page. Withdrawals will only be made to your stated wallet address.
To withdraw any funds deposited, the casino requires the blockchain to give at least 4 confirmations of your deposit before a withdrawal can be made. If you deposit with a small mining fee, the confirmations will take up to a few hours.
If you win 3 Bitcoin or more, the casino may divide the payout into ten installments, paid with 10 percent every month for 10 months until the full amount is paid.
You may need to complete the casino's KYC verification process, but they will contact you with more information.
Customer Support at Betcoin Casino
The casino has a fantastic help center. If you need help, it’s worth checking here before seeking additional support. The casino has covered many different areas, including payments and casino bonuses.
However, if you want to speak to someone, you can launch the live chat feature. You can either create a ticket or select the Talk to a Human option. Initially, you will be greeted by a chatbot, but you will be transferred to an agent after you answer a few questions. We joined a short queue before being transferred and can confirm we had a pleasant and responsive experience. Live chat is also open 24/7, which is more great news.
If you Submit a Request, you will be redirected to an online contact form. Fill in as much information as possible, and the casino will respond by email as soon as they can.
Games at Betcoin Casino
You’ll be greeted by some of the industry's finest gaming providers, including Pragmatic Play, Nolimit City, NetEnt and more. You can list the providers in the games lobby to see which ones are supported in your country. You can browse the entire collection or narrow it down to your favourites.
You can also sort games by popularity and when they were released. New online slots are always available, and using the filtering option is a great way to stay on top of them. You can also use the search engine to track down any game almost instantly.
There is also a Social Casino aspect of the games lobby, which may be available to players from certain countries. There are slots table games and social poker.
There’s a great selection of slots, but you’ll also find a good mix of table games. There are versions of online blackjack, roulette and more. They’re sorted into menus so that they are easy to find.
You can also head over to the live casino and join the live hosts. These games offer an interactive experience with the option to chat with the dealers and other real players.
Betcoin Casino’s Commitment to Responsible Gambling
The casino supports responsible gambling, and you can request a cooling-off period or self-exclusion at any time. You can email the casino to activate the request.
No further information regarding responsible gambling measures is currently available.
The overall experience completely collapses the moment you try to use their payment methods for withdrawing. The platform's standard operational procedure for a winning player is an instant account blockade, resulting in the total confiscation of both the winnings and the initial deposit.
As for customer support responsiveness: their support is completely unhelpful when it comes to providing betting history or offering the independent ADR (Alternative Dispute Resolution) mandated by their newly acquired license. However, their support is highly "responsive" on public review sites—they actively try to delete any negative feedback and their primary communication style is calling players "known scammers" to justify keeping their money without any proof.
Overall verdict:
A technically well-built empty shell designed solely to collect deposits. It's a great platform if you only want to practice depositing money, but do not expect the withdrawal features to function.