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Editor’s View
Betchan Casino lists over 2,000 games from over 50 providers. The website is intuitive and easy to use with bonuses and promo offers headlining the page, followed by casino games and general information about the casino.
Everything is one click away, and all the useful links and pages are located in the casino footer.
- Live chat is open 24/7
- Support is available in 8 languages
- Different responsible gambling tools available
- Mobile-friendly
- No phone support
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Betchan Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Betchan Casino
Betchan Casino is an online casino available to players since September 2017. The casino is licensed and regulated by the Malta Gaming Authority.
Before you register and start playing, you can easily change the language by clicking the flag icon in the top right corner of the screen. Signing up requires you to enter some personal information and confirm your details.
Before you jump in and register at Betchan Casino, read our detailed casino review to learn all about payments, games, support and the casino’s commitment to responsible gambling.
- E-Wallets 0-1 hours
- Bank Transfers 1-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Betchan Casino
Betchan Casino offers several payment methods players can choose from. We listed all deposit and withdrawal options in our Payments tab, but some of the options include credit and debit cards, and multiple e-wallets.
The minimum amount a player can deposit is €20 and $10 if you’re using dollars. The maximum deposit isn’t limited by a casino but by a payment method. Remember that all deposits must be wagered at least three times before withdrawals can be requested.
The minimum withdrawal from Betchan Casino is €10 or equivalent. The casino aims to process your withdrawals as soon as possible, but some payment options may take up to five business days to process. Some of the options listed on the website may be unavailable in your country.
The maximum you can take out a day is €4,000, while the weekly limit is €10,000. In a month, players can withdraw up to €40,000.
Games at Betchan Casino
The game selection at Betchan Casino is excellent, ranging from most popular video slots from live casino games. You can search online slots in categories such as Bonus Buy, popular and new slots, and daily drops and wins.
It is possible to play a demo before you start spinning for real, while the casino allows you to choose a provider as well and group all its games together.
Additionally, Betchan Casino offers players the full suite of live dealer games and most of its card games are with live dealers. In other words, there isn’t a table games category for traditional cards games, but different variations of poker, blackjack and baccarat do exist on the website. Finding them might be a bit problematic.
If you’re into mobile casinos, you’ll be thrilled to learn that you can download the app directly from the website and enjoy all of these games on your smartphone.
Betchan Casino’s Commitment to Responsible Gambling
Betchan Casino recognises that some players have issues with gambling. Therefore, the casino has introduced the necessary tools to help you stay in control.
Enter the Personal Limits section within your account to set deposit, loss, wager and session limits. All these limits can be set for a day, a week or a month, allowing you to control the money and the time you spend at Betchan Casino.
With Reality Check, you will receive hourly notifications reminding you of your time playing. Meanwhile, cooling off and self-exclusion are optional for players who want to take short or long breaks from gambling.
Customer Support at Betchan Casino
The best way to contact customer service is via live chat. Both members and non-members can access live chat by clicking on the chat icon in the bottom right corner. When you enter your details, the casino will automatically connect you to one of the agents who are available at the moment.
We tested the chat support, and it works wonderfully. The agent was friendly and responsive, helping us get our way around the casino.
Players can write to Betchan Casino using their email address as well. Both chat and email support are available in English, German, Spanish, French, Spanish, Portuguese, Italian and Russian. However, the agents aren’t native speakers and use the translator for such purposes.
Complaints
Read the complaints other players have left for Betchan Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear Huni4, Thanks for the fantastic review! We're absolutely thrilled to hear you love playing here and that you appreciate our responsible gaming tools – we genuinely care about our players' well-being. It's great to know our fast payments, fair RTP, and friendly, knowledgeable customer service contribute to a fantastic experience every time. Cheers, Betchan Team
Had a little issue when a game froze while I was in the middle of a round. Contacted support and they were quick, responded in like 10 mins, but didn’t really help much. I got the issue fixed, but it was a bit of a headache. Still, props for the fast response. Could’ve been worse.
Dear Nius, Thanks for your review! We're glad to hear our support team responded quickly, even if the game freezing issue was a bit of a headache. We appreciate you acknowledging the fast response. We're always working to improve our assistance and hope your next gaming session is perfectly smooth! Best regards, Betchan Casino Team
I wasn’t sure if the VIP program would be worth it, but it’s been great. The higher my level, the better the cashback and exclusive promos I get. Customer support even prioritizes VIP players, which is a nice touch. I definitely recommend sticking around to level up.
Dear Dreva777, Thank you for your fantastic review! We're absolutely thrilled to hear that our VIP program has exceeded your expectations and that you're enjoying the increased cashback, exclusive promos, and prioritized customer support. It's great to know that our efforts to reward our loyal players are making a difference for you.We truly appreciate your recommendation to "stick around and level up" – that's exactly what we love to hear! Best regards, Betchan Casino Team
Betchan got some nice promos and the cashback actually helps when I go on a losing streak. Slots are hit or miss, but that’s just gambling, am I right? Still waiting on my withdrawal tho, it's been 3 days now. Hope it comes through soon.
Hello Nipster, Thanks for sharing your thoughts — we're glad to hear you're enjoying the promos and cashback! 🎁 Regarding your withdrawal, please note that processing can take up to a few business days depending on your payment method. If you still haven’t received it, our support team is happy to assist anytime. Fingers crossed it's already on its way! Warm regards, Betchan Casino Team
Tried a welcome bonus recently. Looked good at first, but ya gotta read the fine print. Wagering was kinda high, but at least I knew what I was getting into. Played some Book of Dead, had a lucky streak and cashed out €200. Took a bit longer than expected, but no major problems. Would be great if more no-wager free spins were a thing, though.
Hey Shyvi4in, Thanks for your honest review! We hear you on the wagering — always good to double-check the terms, and we’re glad you went in informed. Big congrats on your Book of Dead run and the €200 cashout! We appreciate the feedback on free spins too — it’s something we’re always looking to improve. Cheers, Betchan Casino Team
Signed up just to mess around, and now this is basically my go-to casino. The slots selection is insane, and I even tried my luck on some poker games, which actually went well! Had one issue where my deposit took longer to show up, but support sorted it within the hour. Withdrawals have been pretty quick, though I’d recommend verifying your account early to avoid delays. I’m usually skeptical of bonuses, but the cashback deals here are actually useful.
Hi WilliMak, Glad to hear Betchan became your go-to spot — that means a lot! Awesome that you enjoyed both slots and poker, and that support got your deposit sorted quickly. Great tip about verifying early — definitely helps speed things up. And yes, we love hearing that our cashback actually hits the mark! Take care, Betchan Casino Team
The chat feature in live dealer games makes everything feel more personal. It’s fun seeing reactions from other players and talking to the dealer. It added a social element to gambling.
Dear Vasebi, Thank you for sharing your experience! We're glad to hear you're enjoying the chat feature in our live dealer games — that personal touch and social vibe really do make a difference. It’s great to know it’s added a fun and engaging element to your play. See you at the tables! Best regards, Betchan Casino Team
Betchan offers excellent promotions and bonuses for both new and returning players. I deposited $100 and received a nice cashback offer, which gave me extra funds to continue playing. I played slots for a few hours and won $250, which I withdrew without any problems. The withdrawal process was quick, and customer support was helpful when I had a question about the bonus terms. The mobile version works seamlessly, making it convenient to play anywhere.
Dear Masilin, Thank you for the glowing feedback! We're thrilled to hear that our cashback promotion added extra excitement to your session and that your withdrawal was processed smoothly. It's also great to know that you found our mobile version convenient and our support team helpful. We hope your future visits are just as enjoyable and rewarding. Best regards, Betchan Casino Team
Okay, so here’s a funny one. Had an issue with a promo not crediting properly, so I hit up live chat. First reply? A bot. Typical. Then I get a real agent. Took them a while, but they did fix it. Got my bonus, used it on roulette, turned it into $76, withdrew, no hassle. Support could be smoother, but hey, at least I walked away with some extra cash.
Dear Payen, Thank you for your candid and lighthearted review! We're glad our support team was able to resolve the issue with your bonus, and even happier to hear that it turned into a win! We take your feedback seriously and will continue working on faster support interactions. Thanks again for playing with us! Warm regards, Betchan Casino Team
I’ve been playing on Betchan off and on. They feature games from well-known providers, which adds a level of trust. The bonus system is decent, although the wagering requirements are a bit high. Withdrawals take about 24 hours, which is acceptable. I’ve encountered a few glitches, but customer support was quick to help. Overall, it’s reliable, but there are minor issues to work out.
Dear Stinwessen, We appreciate your honest and detailed review. It’s fantastic that you enjoy our selection of games and found our support team responsive. We’re constantly working on optimizing the platform, and your feedback helps guide those improvements. We hope to make every future experience even smoother for you. Kind regards, Betchan Casino Team
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Absolutely love playing here! Their responsible gaming tools show they genuinely care about players’ well-being. Fast payments, fair RTP, and friendly, knowledgeable customer service make it a fantastic experience every time.