BetAdonis Casino

Item: BetAdonis Casino
Rating: 1
Author: Bojana O.

BetAdonis Casino

The casino is blacklisted.

Our Rating CasinoRank

1/10

CasinoRank

Player Rating 15 reviews

5.5/10

15 reviews

Complaint Response 6 complaints

3 days avg. 6 complaints

What we like

Features full line of NetEnt, Betsoft slots and casino games
Impressive live casino with numerous software platforms
Totally instant-play
Available on mobile via web, iOS app, or Android app
Secured with 128-bit SSL encryption
Proven fair by iTech Labs

What we don’t like

Unavailable to residents of France, the UK
Somewhat limited range of video pokers
No phone support

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

By Bojana O.

BetAdonis Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://betadonis.com/

Established

2010

Licences

Curacao Gaming Control Board

Company

Allcomponent N.V. Casinos

Affiliate Program

BetAdonis Affiliates

Languages

English, German, Russian, Turkish

Casino Type

Instant Play, Mobile

Deposit Methods

Bank Wire Transfer, Payz, MasterCard, Neteller, Paysafecard, Visa, Przelewy24, iDEAL, Giropay, QIWI, Skrill, AstroPay Card, WebMoney, Yandex Money, Sberbank Online, HSBC, Garanti, ING, PayKasa

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, Neteller, Visa, Payz, QIWI, Skrill, WebMoney, Yandex Money

Withdrawal Fees

Currencies

Australian dollars, British pounds sterling, Bulgarian leva, Czech Republic korunas, Euros, Polish zlotys, Russian rubles, Turkish Lira, US dollars

Pending Time

1 hour

Withdrawal Times

E-Wallets 0-2 hours
Bank Transfers 24 hours
Card Payments 24-48 hours
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

NetEnt, Betsoft, iSoftBet, Quickspin, Playson, GameArt, Pragmatic Play

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

FAQ Section

Suggest an edit

BetAdonis Casino is an instant-play online casino site designed for players at home or on the go. In addition to its large selection of NetEnt slots and casino games, BetAdonis Casino offers poker and three types of sports betting, as well as live casino games. Moreover, BetAdonis is also powered by GameArt, Pragmatic Play, BetSoft, Playson and QuickSpin. The casino is licensed by the Curacao eGaming.

Restricted Countries and Territories

BetAdonis Casino does not offer gaming services to players in Ukraine, Armenia, Romania, Spain, Denmark, France, the United Kingdom, the United States, or any country or territory where offshore online gambling is illegal.

Mobile Gaming

Many of BetAdonis Casino’s most popular slots and other casino games can be played on the go. Players just have to open the casino’s website on their smartphone or tablet to get started. Alternatively, players on an iPhone, iPad, or Android device can download the BetAdonis app from the App Store or Google Play.

Security and Fairness

BetAdonis Casino ensures that all players are protected at all times through the use of SSL encryption. This technology is in place on every page of the website, ensuring that no sensitive information can be read by third parties at any time.

The entire NetEnt platform has been rigorously tested by iTech Labs, a leading independent auditing agency. This test shows that every single game round is genuinely random, and the software that powers the games is statistically sound and unbiased.

Support

Players can contact the customer support service at BetAdonis via live chat. This is the most convenient way for players to get instant assistance. Unfortunately, the live chat isn't available round the clock; the working hours are from 10am to 12pm. On the other hand wherever live chat is not available payers reach customer support via an online contact form or direct email.

Virtual Games

Slot players will find all of the NetEnt slots at BetAdonis Casino. These range from classic three-reel titles like Gold Rush and Jackpot 6000 Slot to many of the most advanced five-reel bonus video slots around, including Jack and the Beanstalk Slot, Elements The Awakening Slot, Magic Portals Slot, Neon Staxx Slot, and The Invisible Man Slot.

BetAdonis Casino features a number of virtual table game favourites for those who like the fast-paced action of RNG-based gaming. These include several variants of Blackjack, Roulette, and Baccarat, as well as many others like Red Dog, Oasis Poker, Caribbean Stud Poker, and others.

Video poker players at BetAdonis Casino can choose from 4 main variants: Jacks or Better, Deuces Wild, Joker Wild, and All American Poker.

Players here also have access to several scratch games and other casino specialties, including Keno.

Live Games

The live dealer section at BetAdonis Casino is large. It is one of the few live casinos powered by multiple software platforms, giving players a real choice of gaming experience. The live casino features numerous tables of Live Roulette, Live Blackjack, and Live Baccarat in different styles, all broadcast in real-time from a professional casino studio.

Gallery

Please note that the featured screenshots, while valid when taken, may no longer be accurate.

Complaints

Read the complaints other players have left for BetAdonis Casino. Learn more about complaints.

Show all complaints

Submit complaint

Payment delay despite all their promises

hello team im waiting my money since 10/5/2019 and they promise me that on 17/5 i gonna receive it then on 18/5 after on 19/5 and until today i havent receive them.. i asked them why and just blocked me from chat i dont what to do else.they lie to my many times like the date i gonna have my money they treating me and when i ask about my money they close chat.The reason for that told me that have problem with payment system but i try and before on 25 of april to make again withdrawal again the same problem have but if you want to make deposit is faster than the sunlight

Unresolved

€3,900

Not processing withdrawal, citing "funding" issue

I'll keep this short. I deposited 3650USD to betadonis via bitcoin. After playing through that sum once I ended up with 2733USD remaining. They approved my account and approved my 2733USD withdrawal, but a few days later it got cancelled. I keep requesting withdrawals and they keep approving and subsequently cancelling them. The first few days they blamed a "BTC issue". Eventually, a week later, the live chat rep told me their corporate account does not have enough BTC on it to fund my withdrawal, even though I deposited 3650USD and lost 900 of it.

It's not acceptable for a casino/sportsbook to accept deposits and then claim they can't afford to send the withdrawal back.

Unresolved

$2,733

Stalling payout of winnings

Hi! I won 350 euro on this casino this saturday and the only reason I opened an account here was because of the fast payouts stated here at askgamblers. Anyhow, verification process went fine but after that the chat gives me very confusing answers and has promised me that I will get the cash today (thursday) but still nothing. And 3 days ago they said wednesday. Now they say friday but it's impossible for me to get the cash tomorrow if the timeframe AFTER the payout is 5-7 days. Now I am really getting concerned and the withdraw is still not even approved. Can you please help me askgamblers. Thank you.

Rejected

€350

Withdrawal still not complete from Dec 25th 2017

Withdraw request submitted on Dec 25 was pending for 10 or so days then cancelled. Resubmitted withdrawal request and after pending for a week it has paid status. Money not received so checked with bank and no credit exists. Contacted betadonis and sent pictures of net banking credits and it has sat with an “investigation team” for a week now and I follow up daily and told they cannot update me as its with another department. This has gone on forever and just want a resolution.

Resolved

€415

Giving me the runaround, staling deposit refund

After playing here for some time I recently ran in problems when I tried to claim the friday bonus. After contacting support they told me that I "abused the bonus" without giving more information. So I wanted my deposit back, no problem normally. Suddently they asked me to send them documents(including a selfie with my id). I already sent those documents in the past and were already verified. But now every time I try to withdraw they keep asking the same documents over and over again. When I contact support they tell me to wait 2days and try again or they tell me a document that was approved before is now rejected and I should send it again. Long story short; I just want my deposit back but them asking for selfies and ton of documents seems a bit unfair for €200,-. After this is done I will close my account never to return.

Rejected

€200

BetAdonis Casino not fixing probs or returning money

I signed up to BetAdonis casino (oddsmatrix platform) on Saturday and there have been a few problems.

Firstly I made a £20 first deposit into the casino wallet to receive a £20 welcome bonus and play the slots. Instead the £20 went into a sportsbook account (showing as £0.00 with a £25 bonus). So I try to transfer to casino wallet and it says that i have £0 balance, so unable.

I contact customer support (online support 3 times) and each time they leave me hanging after taking my username. I write two emails and this is what response I receive back:

"you have made bonus on Support are and that is why you cannot be able to play at Casino, but you can play at Support. In order to play also at Casino, you have to turn your bonus 4 times on the Odds of 2.0 at Support area and then you will be able to play also at Casino."

Now this makes no sense at all to me — there is no suport area either where I can move around my money. So I write back and ask them to refund my £20 back to my card and close my account, but I have received no reply and it is a dead wall of communication with bad english.

I would like my £20 back and for other people to be careful when playing here as the communication is the worst I have ever experienced in over 150 casinos. there are also bugs and problems with the software.

Resolved

BetAdonis Casino Complaint Stats

Resolved 2 / 4

Avg. Amount $1,902

Avg. Complaint Duration 13 days

Avg. Response Time 3 days

Review this casino

Share your thoughts with other players

Player Rating

5.5/10 ● 15 reviews

Top Reviews From Our Players

battleonn

10 years ago

1/10

Deposited, lost and no Cashback.

They told me coz of bonus abuse. OK. 3 days ago was the same problem and at the end of the day they told me that was system error and everything OK with my account and bonus was given. Now, today, they telling me I blocked from getting bonus, coz of bonus abuse... again.

And the best thing, that I NEWER MADE A WITHDRAWAL. How it's possible to abuse and newer made a withdrawal. And how it's possible 3 days ago... Sir it was error, everything is OK with your account, then I didn't Deposited and used any bonuses, bam I'm abusing again.... And the question is about 5 euro.... SCAM

Dear User, we apologize for the delay with issuing a bonus for you. The point is all our bonuses are set up and issued automatically, and we do confirm that you haven't received it right upon the loss of deposit due to some short-time technical problems with our software. You made deposit on May 15, 19.21 and was supposed to receive bonus in 30 minutes. We have fixed everything by May 16, 13.31 ( approximately it took 12 hours) and issued you a bonus that you deserved. We did as we were supposed to do and fixed the problem asap. Once you have some other questions, you can contact our friendly Live Support.

BetAdonis Casino 10 years ago

martinstraub

10 years ago

1/10

This is the most stingy casino in the world. Even of you spend a milion euros and not cash out any euro they wont give you a special bonus. Very stingy. I have no idea why they're rated that high.

Dear User, thank you for your feedback. We are working hard daily and nightly to make our casino the least "stingy" as you mentioned. We would like to pay your attention to our reload 20% Casino cashback bonus without any rollover and credited automatically upon loss. It is extremely generous promotion which is not widely used by the other of operators.As for special bonus, we really don't grant any, as we have our regular promotions and ready to share with all our users. Be sure every user at Betadonis is treated equally, and we don't make exceptions.

BetAdonis Casino 10 years ago

maxdmax

10 years ago

10/10

One of the only casino with a decent payout, BIG Up !!

zoki25mb

11 years ago

10/10

I would like to commend your support! I have published on page AskGambler that you are trustworthy casino and very fast. All praise !

blondie

11 years ago

7/10

Betadonis casino was added on AskGamblers very recently. I signed up there only yesterday when I was in a mood to try something new. I saw that they had my favorite software - NetEnt, and few others as well including Evolution Gaming, which meant that they were offering live dealer games too. I also saw that unfortunately the only bonus they were giving was a small 30% bonus on Friday and 25% Discount bonus which you get if you have deposited at least 30€ and lost all your balance playing casino games or sports. I have to say it is better than nothing, if you lose I think you're happy to get something back, but when you're playing, you don't want to consider losing as an option.

I was a bit upset that they didn't offer any match bonus, I would have been happy to see at least 100% match bonus. I liked their lobby look and game selection, so I decided to deposit 20€. Small deposit but enough to try them.

I went to play Dead or Alive. I placed 0.18€ bets per spin and played 500 spins. I guess it wasn't my lucky day, although I hit some small regular winnings, I couldn't get the free spins round. Two scatters came very often but that's it. After the autoplay I had 8€ left so I visited Flowers slot. I played with 0.30€ bets per spin but I couldn't win anything good so my balance was gone within less than 50 spins.

My time at Betadonis was short but I really enjoyed it. They have live chat that is available with limited working hours not 24/7 and email support too, but I had a very smooth session and had no need to speak with them. Casino looked really great, game selection was good and so far I have nothing really bad to say. Except for the fact that in my opinion they should work on their promotions, right now they don't offer anything I would want to take and that's not that good. Promotions are important to attract new members as well.

Thank you for your sincere and truthful review, it is better to know about our pros and cons, so we can work hard on it to solve it. As for the chat rooms, working time 10 AM - 1 AM Time zone: UCT: +3.00, 7 days a week.

BetAdonis Casino 11 years ago