- Unlimited withdrawal limits on some payment methods
- Multiple withdrawal methods available
- Live chat open 24/7
- Mobile-friendly design
- A number of restricted countries
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BaoCasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
BaoCasino is an online casino where members can enjoy games that include slots, table games, crypto games and they have a live casino too. The casino is home to multiple gaming providers which includes big names like NetEnt, Play’n GO, Quickfire, Yggdrasil Gaming and Amatic. The site supports multiple languages like English, French and Spanish and the site can be reached instantly through a web browser. Members can also join in through their mobile casino. BaoCasino is licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
There are some country restrictions here and these include players from the United States of America, the United Kingdom, Spain, France and the Netherlands. The full list of restricted / allowed countries can be found under ‘more casino details’.
Mobile Gaming
The site is available on the go so members can log in and play through their mobile, smartphone and tablet devices. Players won’t need to worry about downloading an app as the games have already been optimized so they can be reached through a compatible mobile browser for a seamless experience.
Security and Fairness
When it comes to security the casino uses a high level of SSL encryption and firewall methods. Sensitive data will always be encrypted before it is transmitted over the internet.
They also use a random number generator so players can rest assured that the games available here are fair.
- E-Wallets 0-1 hours
- Bank Transfers 3-7 days
- Card Payments 0-24 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players who enjoy video slots have plenty to choose from here and each game can be easily identified by its software. There are some huge names here that include NetEnt, Play’n GO and Quickfire. Games can also be filtered by provider making it even easier to browse or if players want to find their favorite games straight away they can take advantage of the search engine. Titles include the Starburst Slot, Twin Spin Slot, Dead or Alive Slot, Vikings Go Berzerk Slot and Reactoonz Slot.
There is of course some table games too for players looking to place their bets on something different. There are various games of blackjack and roulette alongside poker games like Casino Stud Poker and Casino Hold’em.
Finally, players who enjoy betting with cards might want to try the selection of video poker games that are available here. Players can open games like Aces and Eights, Aces and Faces, Bonus Deuces Wild and Joker Poker.
Live Casino
BaoCasino also hosts a live casino which includes live games from Evolution Gaming, There are male and female dealers hosting games around the clock which include Live Blackjack, Live Roulette and Live Dragon Tiger.
Support
Players who need help and assistance can use the casinos live chat facility which is available through a web browser and on mobile. Live chat is open 24/7. Players can also use the online contact form and email for additional help.
Complaints
Read the complaints other players have left for BaoCasino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear CYBRUN, We really appreciate your review of our casino! It is really important that you like our support team. We wish you the best of luck ahead, and we are sure that you will get only great experience and amazing offers in the casino. Sincerely wish you the best of luck and a lot of winnings! Best regards, BAO Casino
- Deposits are fast
- Live chat is fast to respond
- Withdrawals all happen within the space of an hour in my experience
- Website is nice looking overall
- When your withdrawal is denied for any reason, you're not told the reason until you visit live chat, making the process more tedious. Would be nice to know the reason in the email
- High fees for withdrawal to bank
- Game variety is tiny when you use crypto compared to fiat
- Support staff copy and paste a lot, responses are very lacklustre when issues arise. You will get an answer eventually, but it can be like pulling teeth sometimes
Dear RLDOWLING03, Glad that see that you liked our casino and found positive aspects. We appreciate that you took the time to share your impressions with us, both good and bad. We always try to be the best for our visitors, so your feedback is very valuable. The desire of players to withdraw funds as quickly as possible is quite understandable, but in some cases there may be delays namely when verification is required or payment could be processed due to payment provider's side. In such cases we will immediately notify the players. However, since you contacted us after unsuccessful withdrawal processing, the email was still not sent, as it takes some time. With regard to the commission for withdrawal, it is not charged from our side, and only exists for bank transfers. A fee may be charged by the intermediary banks. All this is clearly indicated in the corresponding tab, and the players can familiarize with it at any time. Although you did not like the variety of cryptocurrencies games, we try to provide a sufficient number of games so that every player will find a favorite game to play. We wish you great victories and all the best!
Transparent, fast website. Very kind and helpful, last but not least fast customer service. I think the bonus system is also very good, sympathetic. I got my prize, it arrived. :)
I do not give 10 stars because as long as the money waiting to be paid is Pending, no new payment can be initiated. Regardless, two days have already elapsed between the initiation of the two payments.
By the way, askgamblers are misrepresented here as Pending Time because it’s 0-24h here, but 0-48h anyway.
Dear ALTER87, Thank you for the nice words. We are very pleased to hear that we managed to please you with the bonus system and service. We try to process withdrawals as quickly as possible. In most cases, payouts are made within the first 24 hours, but sometimes, depending on the workload of the responsible departments, it takes longer. It is worth noting that if additional verification is not required, the withdrawal of funds is processed faster. Payments are also processed in accordance with to the limits which are available to the player. Therefore, the processing time for the first withdrawal may take longer than the subsequent ones. From all our team we wishing you all the good things. In case you will need any further assistance we will be glad to help you anytime. Best regards, BAO Casino team
Bao is one of the best casinos I've played. I play at night and their dark design works great for me.
- Good selection of games.
- Fast deposits and withdrawals (very nice fact).
- I like design very much.
The support team could answer faster. Sometimes the website is slow. I would like more bonuses. And the wagering requirement for the bonus is very high.
Dear PROMEX, We are pleased for your kind words about our casino. Thank you for pointing out our fast deposits and withdrawals, variety of games and good design! As for support team, we do our best to provide you with fast and qualified assistance. We improve the quality of service day after day. Concerning the bonus, we have a large and varied selection of bonuses, and we hope you will be happy with your game at our casino and with bonuses in particular. Our team wish you good luck and great wins in our casino. We will be glad to see you in our casino again and again. Best regards, BAO Casino team
Relativelly fast payouts (not as fast as they write on the website though, it usually takes 1 business day to process).
Slots are mostly in full screen except some that are full screen only on mobile, e.g. Jurassic World is in a terrible 4:3 ratio on PC version and the sound is broken which I hate that but it works on mobile.
A lot of games to choose from if you're not in a wrong country.
My overall rating is 6/10 because this is a genuine casino where you are safe to play as of today but not everything is perfect including promotions and PC experience with some slots which run fine in other casinos.
Reward promotion is 'Quest' where the more you play the higher you go (1 - 100 level) and you can collect prizes along the way. You progress fast at the beginning but it's terribly slow later. After spending some €20 000 I'm on level 55 and didn't get a single prize except some three cashbacks (they're limited to max. €100) and 3x cash bonus (€50 - €150). I cannot imagine amount of money required to obtain a smartwatch or a phone). Also they can cancel the promotion at any time without warning and reserve the right to not give you any prize if they see you are doing something 'strange', but they don't specify what that would be). They fall very short of for example Luxury Casino (Microgaming only) where you get a lot of bonuses at a standard 30x wagering (here it's really strict 40x to 50x depending on the bonus). You can also get 100% up to €500 through your manager but wagering is as above.
Another thing I don't like is that I have no luck at this casino :)). I never really hit anything interesting unlike at Microgaming casinos. Don't know why that is.
Dear SOLUN, Thank you for kind words about our casino. We value our players and always try to provide with the best bonus offers and to process withdrawals as fast as possible. We are sorry that you had some inconveniences playing in the casino and Quest bonus system seemed to you stressful. Our team strongly believes, that we can do better. Our bonus department is always working on updating bonuses. We will take into consideration your point of view. Hope, you will return to us. Sincerely wish you the best of luck and a lot of winnings! Best regards, BAO Casino
Bao is by far the best online casino I’ve played on. I love their selection of games. Site is so easy to navigate and far as withdrawals go. Never had a problem. It’s the standard 2 day waiting and my winnings were sent. I recommend this site to everyone.
Dear RPERRIER, We sincerely appreciate such a positive review of our casino! Thank you for your kind words about our site and selection of games. Our team would also like to express our gratitude for the excellent feedback on withdrawal process. We do our best to provide our players with gorgeous service. Wishing you good luck and great wins! Hope to see you again! Best regards, BAO Casino Team
Great selection of games. Quick customer service. Lots of choice and a very easy to use interface. Would definitely be a regular player if not for the negative as mentioned below.
10% fee for bank withdrawals is disgusting.
If you are Australian and win $3k prepare to lose $300 in fees.
Australians can not withdraw to our bank cards (MasterCard) so we don't have much option.
Whereas Bitstarz casino charge nothing for bank withdrawal, Bao needs to sort this out!
10% fee is disgusting.
Dear KIBAWOLF3, We appreciate you taking time and saying such kind words about our online Casino. Our team is sincerely pleased to hear that you like the variety of our games and our customer service. According to the rules of our Casino, MasterCard is not supported for withdrawals to Australia. Furthermore, commission for Bank Transfer is shown in the list of payment methods. By the way, you are able to use VISA. You can contact us in chat and we will provide you with list of banks that don't accept cashout. Our casino does appreciate its players, and we will do our best to make them satisfied. We are very sorry that you have not found the best way to cashout, but we strongly believe that you found more advantages than disadvantages. Thank you for your feedback, we sincerely appreciate it! Wishing you big winnings and awesome time with our casino! Kindest regards, BAO Casino team
So far I love this casino, I love its Vip program and almost everything. Fast and positive replies on their support tech and live chat. I would love to be an affiliate with Baocasino as I'm an affiliated twitch streamer and mostly stream slots. But as I said above, so far from allot of casinos Baocasino is my #1 casino so far. Have good experiences with the gameplay and stuff. Thank you.
Dear DIJJES, We appreciate you taking time and writing such nice words about our online casino. It is really important that you like the VIP program, our slot and customer service. If you have questions regarding cooperation, please, contact us via this e-mail - [email protected] Our customer support team send you their love and wish you the best of luck and only big wins! Kindest regards, BAO Casino Team
I decided to joyn do to the feedback from this site, and I was not diseapointed. A lot of games, and a lot of providers. Found myself a few new favorites. I never accept bonuses, so all my money goes to playing my kind of games. No lagging, great overweiw and it seems fair. I won some, and asked for a withdrawal. Beeing from Norway, it is not possible to withdraw to visa/master.
Anyway, verification was done very fast, and bank.transfer is still an option.
The support is great. Polite and they really do want to help. Great people.
I will stay at this casino. And this is comming fromsomeone who has been around in the casinoworld.
Give them a go.
From the time you ask for a withdrawal ( in my case ) it kinda took forever. Way over 48 hours. But as I talked to support, they always reassured me that everything was fine. I am waiting for my winnings to land on my account, but there is no reason why they shouldent.
That is the only negativ thing I have, but it is important.
Dear ALLTHEWAY, We would like to express our gratitude for such a positive review about our casino! Our team is grateful for pointing out our fast verification and the wide variety of games and providers. It is also such a pleasure for us to hear that the design of our website appeals to you. We tirelessly strive to enhance our website in order to provide every player only with positive experience. We are also eager to thank you for praising our support team. Concerning the withdrawal policy, player’s cashouts can be processed up to 48 hours. We understand that waiting is not a pleasant procedure, but we do our best to check the payout requests, so that the winnings can be surely transferred to the player. We hope for your understanding and wish that the luck will always be on your side! Kindest regards, BAO Casino team
Tons of providers to choose from so the gaming is really good as well! I appreciate the layout that is violet but not too dark! Fast loading site, not much hassle for me.
The site offers many payment methods, but I really have longer waiting time for credit cards. :( But it is not much problem because my winnings are still given. Just an issue I would like to raise
Dear LAURUS22, Many thanks for your kind words about our casino! We appreciate your review. Please, note that that funds are credited to your card during 3-5 of business days after request processed. We are looking forward to seeing you again! And we are sure that you will get only great experience and amazing offers in the casino. Warmest regards, BAO Casino team
BaoCasino News
Read all news about BaoCasino, check for updates and stay tuned for exclusive bonuses.
If you’re staying this weekend, we’ve found the perfect bonus to spend it with. At BaoCasino you can sign up and claim their 100% welcome bonus if you’re a new player depositing for the first time. As a thank you, the casino will also credit your account with extra spins! Start Your AdventureYou can enjoy your favourite online slots and games this weekend with a first deposit bonus at BaoCasino. The adventure starts when you sign up and since you’re new here, the casino will also give you 20 spins on top of your welcome bonus.Make your first deposit and the casino will match it and top it up with 20 spins on Northern Sky.There are no tricky bonus codes to remember and no opting-in! All you have to do to get started is follow our simple steps:Head over to BaoCasinoRegister an account and log in Open the cashier Make your first deposit The casino will credit you with a 100% welcome bonus of up to €200 + 20 spins on Quickspins Northern Sky Slot.You will need to deposit a minimum of €15 to qualify, and the bonus will instantly be credited into your account. To redeem the bonus, you must wager it 40x. You will not be able to withdraw until the required amount has been fulfilled.To collect your 20 casino spins, you need to go to the Bonus section of your account, but you can’t claim them if you’ve already activated the High Roller Bonus. Your bonus will be valid for seven days, and full terms and conditions are available when you visit the casino. Good luck!
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Nice new site with great design, easy navigation and easy to find your favourite games with a good search engine. I like the the bonuses as they seem fair but there should be more of them in my opinion. The people that work there will actually help you out any way they can and are knowledgeable about the site and your gameplay.