- Unlimited withdrawal limits on some payment methods
- Multiple withdrawal methods available
- Live chat open 24/7
- Mobile-friendly design
- A number of restricted countries
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BaoCasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
BaoCasino is an online casino where members can enjoy games that include slots, table games, crypto games and they have a live casino too. The casino is home to multiple gaming providers which includes big names like NetEnt, Play’n GO, Quickfire, Yggdrasil Gaming and Amatic. The site supports multiple languages like English, French and Spanish and the site can be reached instantly through a web browser. Members can also join in through their mobile casino. BaoCasino is licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
There are some country restrictions here and these include players from the United States of America, the United Kingdom, Spain, France and the Netherlands. The full list of restricted / allowed countries can be found under ‘more casino details’.
Mobile Gaming
The site is available on the go so members can log in and play through their mobile, smartphone and tablet devices. Players won’t need to worry about downloading an app as the games have already been optimized so they can be reached through a compatible mobile browser for a seamless experience.
Security and Fairness
When it comes to security the casino uses a high level of SSL encryption and firewall methods. Sensitive data will always be encrypted before it is transmitted over the internet.
They also use a random number generator so players can rest assured that the games available here are fair.
- E-Wallets 0-1 hours
- Bank Transfers 3-7 days
- Card Payments 0-24 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players who enjoy video slots have plenty to choose from here and each game can be easily identified by its software. There are some huge names here that include NetEnt, Play’n GO and Quickfire. Games can also be filtered by provider making it even easier to browse or if players want to find their favorite games straight away they can take advantage of the search engine. Titles include the Starburst Slot, Twin Spin Slot, Dead or Alive Slot, Vikings Go Berzerk Slot and Reactoonz Slot.
There is of course some table games too for players looking to place their bets on something different. There are various games of blackjack and roulette alongside poker games like Casino Stud Poker and Casino Hold’em.
Finally, players who enjoy betting with cards might want to try the selection of video poker games that are available here. Players can open games like Aces and Eights, Aces and Faces, Bonus Deuces Wild and Joker Poker.
Live Casino
BaoCasino also hosts a live casino which includes live games from Evolution Gaming, There are male and female dealers hosting games around the clock which include Live Blackjack, Live Roulette and Live Dragon Tiger.
Support
Players who need help and assistance can use the casinos live chat facility which is available through a web browser and on mobile. Live chat is open 24/7. Players can also use the online contact form and email for additional help.
Complaints
Read the complaints other players have left for BaoCasino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear BLITZA, We would like to thank you for such a positive review of our casino! Our team is doing our utmost to make the verification and withdrawal process as fast and easy as possible. Our support service is always online and will be glad to help you with any problems or questions. Do not hesitate to contact us! We are sincerely happy to hear that luck was on your side! From our side, we promise to maintain a great level of our work so that you can enjoy playing with us. Warmest regards, Bao Casino Team
Really fun games navigation easy layout is awesome love cats I haven’t won yet but I’m sure it’s a bit of bad luck I see it as a very reputable casino. Staff polite efficient and easy to talk to. It is my favourite casino lucky cat is my absolute favourite game. All good from meh. 🙂
Had a couple of rejected Neosurf deposits I think $5 each bit of a delay with response but was dealt with.
Dear CATHERINE999, We are grateful for such a positive review of our casino! It is such a pleasure for us to hear that our website appeals to you! We are doing our utmost to maintain the level of our service at a decent level. If you have any questions or problems, do not hesitate to contact us anytime. Our support stuff is available round the clock. We wholeheartedly believe that the luck will be on your side next time and hope that you spend an awesome time with our online casino! Warmest regards, Bao Casino Team
Good casino, fast verification and very friendly and ready to help customer service. They have some of my favorite games, so I will be trying to play here from time to time.
A few times some of the games didn't load fast so I had to wait. It was only a few times so I do not see it so much as a complaint. I will see in the future if it's fixed for good.
Dear VLADIVOSTOK, Thank you so much for your positive review! We are glad you were able to find your favorite games at our casino. We always keep adding the newest slots to keep it amusing and interesting for each and every one of our players! Our support is working 24/7 to help you with any questions you might have, thank you for appreciating it. Wish you the best of luck! Warmest regards, Bao Casino Team
Good game with lots of good things to do and always communicate with you if needed.
Recommend this game to all to play and have fun with it.
I have played for some time now and again recommend this game to all of my fellow gamers to play and win big.
Dear RACHYP, We appreciate you taking time and saying such kind words about your experience at our online casino. We wish you the best of luck and hope that you'll keep playing with us for many years. From our side we promise to improve our games for comfortable playing:) Warmest regards, Bao Casino Team
The support here is very serious about complaints. He / she copes seriously even for a long time. It is a safe casino. If there are any doubts, it will explain even for a long time until the player knows. If the support is safe, the casino is also safe.
Dear TAKAPANG, We are happy that you’ve had such a great experience with our support team! They work hard to make sure that such beloved players as you receive the best treatment and have a troubleless time playing and winning at our casino ;) Wishing you the best of luck, Bao Casino team
I have been meaning to write a review as I really like this casino. Ive had an extremely enjoyable and pleasant experience for the most part. Great game choice, excellent withdrawel times and good bonus as you move through a rather an interesting loyalty program.
The "VIP" program. Impossible to get simple answers regarding the perks of moving through the "Quest". Generally games are the same everywhere so this is where you want to be different, exceptional and keep the player coming back. Iv been waiting a week for a simple answer with no end on sight. Unfortunate.
Dear PJR10, Thank you for sharing your opinion about Bao Casino with us! We do aim at providing our players with the widest range of games, prompt withdrawals and tempting bonuses within an intriguing loyalty system. We created the Quest and the VIP Programme to keep the experience exciting and thrilling for our loyal players, who have been enjoying playing at Bao Casino for a long time already. The benefits you get from moving further through the Bao road are numerous. Firstly, you receive bonuses and prizes on certain levels. These include gadgets and other prizes, free spins without a wagering requirement, cash bonuses and cashback and a lot more. Moreover, once you reach level 60, a VIP manager becomes available for you, so you can receive the exceptional treatment and personal approach of dealing with each of your requests. Our VIP managers work hard to make the experience for our players as enjoyable as possible. If you experienced any difficulties concerning the VIP Programme, do not hesitate to drop us a message via e-mail or chat, whatever is more convenient for you. We’ll make sure to take notice of it and provide you with the appropriate feedback. We appreciate your remarks and are sure that they will help us become even better in the future. Warm regards, Bao Casino team
Bao casino is a casino I had known about for a while now but for some reason I hadn’t deposited there until recently. I had signed up there back when they were running the Chernobyl tournament but I didn’t take part in it and then life got busy and I forgot about them.
A couple of days ago I wanted to have some playtime and wanted to claim a bonus somewhere and I remembered that I still haven’t claimed Bao welcome bonus. So I decided to do that.
Deposit was quick and the bonus was in my account right away. The bonus itself was a solid 100% match bonus with 20 free spins on top. For me the selling point was the wagering requirements which were only 40x bonus amount. Oh and I have to mention the fact that the casino has a really good game selection with Netent, PlaynGo, Big time Gaming and other providers. I deposited 25 euros and had 50 euros to play with in total.
My session was quite the regular one when I’m grinding a bonus- for me Twin Spin can be a great wagering game so I sticked with it for my entire session. I had a few very nice wins and my balance nearly reached 200 eur but then the game became quite cold and when I was done with wagering my balance was back to 30 eur. So looking for a boost before withdrawing, I continued to play Twin Spin and eventually lost. Then I went to play the free spins which were on Jungle Books slot, 20 free spins each worth 10 cents. Most of the spins were empty and overall the spins paid whopping 2 euros which I lost on Twin Spin again.
Overall I had a really good session, absolutely no technical problems appeared and I had no reason to speak with support. I will definitely continue to play there, I only hope that they will add a wider variety of promotions.
Dear BLONDIE, We appreciate you taking time and reviewing our Welcome Bonus. We hope that you will keep playing at our online casino, so check the bonuses for the 2nd and 3rd deposits of our welcome package: - 50% bonus of up to €100 on your second deposit + 30 free spins in Lucky Dolphin; - 50 free spins in Lucky Money as a third deposit bonus and we double the max win amount to 100 EUR. You can always check the conditions of each of these bonuses and many more other promotions by following this link: https://www.baocasino.com/promotions. We hope that your future bonuses bring you more winnings! Wishing you lots of luck, Bao Casino team
Cool website that is easy to navigate. Good sign up bonus and there's a fun gamification loyalty program that allows you to claim prices as you levelup. Good games and fast payouts (15-30 min).
Not that many ongoing bonuses and no weekly reload bonuses ex. like offered at similar casinos like Bitstarz and Playamo. They have an issue with ETH withdrawals which they just don't seem to want to fix. Upon requesting a withdrawal to your ETH address, and email is sent asking you to click a link to verify your ETH address. This link doesn't work, and hasn't worked for months. This means you have to ask the support to manually process your withdrawal which often requires a ping-pong of 2-3 emails and processing will take much longer.
Dear ESBO77, Thank you for your review of Bao Casino. We appreciate your praise of our website, as our developers worked hard to make it as user-friendly as possible. Our Bao Road quest was developed to keep our players engaged in a unique experience and let them win great prizes along the way. By reaching higher levels of the quest, you can also enter increasingly rewarding levels of our VIP program that makes your winnings easier and more lucrative than ever before. Thanks for highlighting the prompt cashouts at our online casino, we do aim at withdrawing our players’ winnings within the shortest possible time, as providing a convenient environment for them is extremely important. As for the lack of bonuses that you mention, please, note that we regularly hold tournaments with massive and sometimes crazy jackpot prizes. For instance, we have just sent our Australian winner of the tournament an iPhone 11 ;) Also, check our promotions page: https://www.baocasino.com/promotions, we update it with tempting offers pretty often. Last but not least, we are aware of the issue with confirming your ETH address. Our technical department is already working on it. We apologize that this has caused you such inconveniences and will make sure to fix the issue in the nearest time. Thank you once again for your feedback, it will surely help us grow. Wishing you lots of luck, Bao Casino team
baocasino has plenty of games to choose from. From slots, table games like baccarat and even live roulette rooms. For me it is also a plus since they have most of the games I am familiar with. They offer casino games from different software providers that are trusted.
The casino may have a lot of games but you need to make sure that u are connected to a stable internet on ur phone device when you are accessing the site since the pictures will not load automatically even after refreshing the site many times... Can’t view the pictures on many occasions even with a stable and fast internet bandwidth. It just keeps on crashing… The site seems to load just fine on web browser so I guess the technical issue has something to do with device compatibility… I hope they fix this soon.
Dear NIHANZEL, Thank you for complimenting the wide range of slots at Bao Casino. We constantly try to add more providers to keep it interesting and exciting even for experienced players. As for your comment on the device compatibility, do not hesitate to contact us directly via live chat or e-mail. Our support team will be glad to help you and advise what can be done to make your experience as enjoyable as possible ;) Wishing you lots of luck at our online casino! Warm regards, Bao Casino team
Works well and looks good. Easy and quick to join and I was playing in 20 minutes. This is a casino that inspires trust and supports lots of providers. Not all games work for all countries I think. Bonus asks too much to play it properly so seven out of ten is the best I can give them this month.
I don’t have any complaints so far, but if we’re listing negatives, I think their home page is a bit too crowded for me. There’s too much going on. That’s my only concern so far. -BS
Dear POLSKI92, We are happy to hear that you've been enjoying playing at BAO Casino. We thrive to inspire trust in every single of our players, your words mean a lot to us! Not all providers are available for every country, but that is why we have a lot of different providers to choose from to make sure that everyone has a huge variety of slots to play. We will also take into account your advice about the home page. Thank you for your trust! Good luck! Kindest regards, Bao Casino Team
BaoCasino News
Read all news about BaoCasino, check for updates and stay tuned for exclusive bonuses.
If you’re staying this weekend, we’ve found the perfect bonus to spend it with. At BaoCasino you can sign up and claim their 100% welcome bonus if you’re a new player depositing for the first time. As a thank you, the casino will also credit your account with extra spins! Start Your AdventureYou can enjoy your favourite online slots and games this weekend with a first deposit bonus at BaoCasino. The adventure starts when you sign up and since you’re new here, the casino will also give you 20 spins on top of your welcome bonus.Make your first deposit and the casino will match it and top it up with 20 spins on Northern Sky.There are no tricky bonus codes to remember and no opting-in! All you have to do to get started is follow our simple steps:Head over to BaoCasinoRegister an account and log in Open the cashier Make your first deposit The casino will credit you with a 100% welcome bonus of up to €200 + 20 spins on Quickspins Northern Sky Slot.You will need to deposit a minimum of €15 to qualify, and the bonus will instantly be credited into your account. To redeem the bonus, you must wager it 40x. You will not be able to withdraw until the required amount has been fulfilled.To collect your 20 casino spins, you need to go to the Bonus section of your account, but you can’t claim them if you’ve already activated the High Roller Bonus. Your bonus will be valid for seven days, and full terms and conditions are available when you visit the casino. Good luck!
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This site is insane!!! I sign up this site on 19 dec 2019. Deposit $ 100 and play some slots.. win big like $ 1550 usd. Then I withdraw in the same day. My money transferred successfully just in 1 day with easy verification. Just normal verification such as national id and proof of payment.
Also chat very help and good Customer service.
Truly recommended for asian like me.
Nothing bad. Overall is good. Keep good work. Site like this will be bigger and famous if keep service like this. Not worried about my money being scam or not paid.