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Closed: AceLucky Casino is closed, please try these instead:

AceLucky Casino

0
CasinoRank
5.5
Player rating 8 reviews
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
Players from your country are not accepted
Average complaint response time: 4 days
What we like
  • Top-tier software providers
  • Mobile-friendly
  • Live chat available 24/7
  • UK Gambling Commission
What we don’t like
  • Large number of restricted countries
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Website

https://aceluckycasino.com

Languages

English, German

Established

2016

Company

ProgressPlay Limited

Licences

Malta Gaming Authority, UK Gambling Commission

Affiliate Program

AceLucky Casino Affiliates

Restricted Countries

  • Afghanistan
  • Asia
    • Australian Capital Territory
    • New South Wales
    • Northern Territory
    • Queensland
    • South Australia
    • Tasmania
    • Victoria
    • Western Australia
  • Belgium
  • Belize
  • British Virgin Islands
  • Bulgaria
    • Alberta
    • British Columbia
    • Manitoba
    • New Brunswick
    • Newfoundland and Labrador
    • Northwest Territories
    • Nova Scotia
    • Nunavut
    • Ontario
    • Prince Edward Island
    • Quebec
    • Saskatchewan
    • Yukon
  • China
  • Croatia
  • Cuba
  • Cyprus
  • Denmark
  • Estonia
  • France
  • Greece
  • Hong Kong
  • Hungary
  • Iran
  • Israel
  • Italy
  • Lithuania
  • Luxembourg
  • Netherlands
  • North Korea
  • Poland
  • Portugal
  • Puerto Rico
  • Romania
  • Russia
  • Serbia
  • Slovakia
  • Slovenia
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Syria
  • Turkey
    • Alabama
    • Alaska
    • American Samoa
    • Arizona
    • Arkansas
    • California
    • Colorado
    • Connecticut
    • Delaware
    • District of Columbia
    • Florida
    • Georgia(US)
    • Guam
    • Hawaii
    • Idaho
    • Illinois
    • Indiana
    • Iowa
    • Kansas
    • Kentucky
    • Louisiana
    • Maine
    • Maryland
    • Massachusetts
    • Michigan
    • Minnesota
    • Mississippi
    • Missouri
    • Montana
    • Nebraska
    • Nevada
    • New Hampshire
    • New Jersey
    • New Mexico
    • New York
    • North Carolina
    • North Dakota
    • Northern Mariana Islands
    • Ohio
    • Oklahoma
    • Oregon
    • Pennsylvania
    • Rhode Island
    • South Carolina
    • South Dakota
    • Tennessee
    • Texas
    • U.S. Virgin Islands
    • Utah
    • Vermont
    • Virginia
    • Washington
    • West Virginia
    • Wisconsin
    • Wyoming

Casino Type

Instant Play, Mobile

Deposit Methods

Maestro, MasterCard, Neteller, Paysafe Card, instaDebit, Visa, iDEAL, Sofort, GiroPay, Euteller, Fast Bank Transfer, QIWI, Trustly, Skrill, WebMoney, Pay by Phone, PayPal, Zimpler, EcoPayz

Currencies

Australian dollars, Canadian dollars, Euros, British pounds sterling, US dollars

Withdrawal Methods

Bank Wire Transfer, Maestro, MasterCard, Neteller, Paysafe Card, Visa, Euteller, Skrill, Trustly, EcoPayz, QIWI, Fast Bank Transfer, WebMoney

Withdrawal Times

EWallets: 24 hours
Bank Transfers: 3-7 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 72 hours

Withdrawal Limit

EUR/USD/GBP 3,000 per week, EUR/USD/GBP 6,000 per month

Software

Games Global, NetEnt, Cryptologic (WagerLogic), Nyx Interactive, NextGen Gaming, Leander Games, Quickspin, Rabcat, Thunderkick, Big Time Gaming, Elk Studios, Iron Dog Studios, 1x2Games, Lightning Box, Chance Interactive, Core Gaming, Betdigital, Blueprint Gaming, Gamevy, Games Lab, Extreme Live Gaming, Light & Wonder, Genesis Gaming, Skillzzgaming, 2 By 2 Gaming, Games Warehouse, Playson, Inspired, Eyecon, Just For The Win, Tom Horn Gaming, Magnet Gaming, Fugaso, Evolution Gaming, Wazdan, Foxium

RTP

Not stated

Live Chat

Contact

Support Mail Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

AceLucky Casino is the official online casino, powered by the NetEnt, Microgaming, NYX Interactive, Thunderkick, Elk Studios, Quickspin and many more leading software suppliers. Founded in 2016, the casino was established to provide quality entertainment to people who enjoy gambling, by giving them the opportunity to play in a safe, fun, fair, regulated and secure way. AceLucky Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission.

Restricted Countries and Territories

Due to several restrictions, players from certain countries and territories will not be able to open their accounts at AceLucky Casino. The list of the restricted countries includes Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, Turkey and the United States of America.

Virtual Games

The selection of video slots at AceLucky Casino is powered by NetEnt, Microgaming, 1x2 Gaming, Cryptologic, Big Time Gaming, Elk Studios and many other software suppliers. The offer of online slots includes the Jungle Jim Eldorado slot, Spinata Grande slotSpectra slot and Clash of Queens slot. The assortment of progressive slots contains the Fruit Fiesta 3 Reel slotFruit Fiesta 5 Reel Slot and Cash Splash Slot.

The table games offer includes blackjack, roulette, baccarat and poker. Here players can find different games ranging from Club Roulette, Premier Roulette, over Blackjack High Roller Standard to Blackjack Common Draw High Roller.

Those who look for video poker can play Deuces Wild, Double Bonus Poker, Jacks or Better, Louisiana Double Poker, as well as various other types of video poker.

Live Games

All table games enthusiasts will be happy to find out that AceLucky Casino offers the option of playing against real live dealers. The list of live table games includes live roulette, live blackjack and live baccarat.

Mobile Casino

AceLucky Casino is available on compatible mobile phones. Thanks to the AceLucky mobile casino, players can access their favourite games on their iPhones and Android Smartphones. Additionaly, AceLucky has an Android app which is available for download on Google Play Store.

Support

Customer support at AceLucky Casino aim to provide the highest level of customer service and can be reached via contact form, live chat or email. The casino have a knowledgeable and experienced support team, available 24 hours a day, to address any questions or concerns their members may have. Regardless of their queries, players will find the casino support staff friendly and helpful.

Security and Fairness

AceLucky Casino utilizes the latest 128-bit Secure Socket Layer (SSL) encryption and firewall technology to ensure that sensitive data is transferred securely over the internet to their protected servers. Online credit card processing is handled by several world-renowned companies that specialize in secure online transactions and fraud protection.

As AceLucky Casino features some of the most trusted software providers, like NetEnt and Microgaming, players can rest assured the outcome of the games are being fair and unbiased.

Player Reviews

5.5
8 reviews
Sort by
Date
Relevance
Player rating
nihanzel
August 12, 2020
6

I've been playing at AceLucky Casino for some time, but I only realized lately that I can play through my phone. That was a good discovery and now I play wherever I want.

The look of the website wasn't that appealing for me. Then, at the bottom of the website, all the information are cramped together. Also, I wish they had more payment options.

Turlz84
April 14, 2020
7

Plenty of games and the site layout is nicely put. Customer service is great and respond very quickly. Rtp is ok... I understand it’s the luck of the game but I will say it’s not the worst.

Withdrawal time’s are super slow. It’s now the 14th and I requested withdrawal on 10th. Been told it will be reviewed today so shall see. As feedback from playing at other sites I would say this needs to be improved as most sites are an hour to 24 hours pending.

niklasheminem
February 27, 2020
7

Acelucky casino is available in my country without the need to use vpn, so that's already a plus since I don't really come across casinos that accept new players from Finland. Overall they have popular slot games from software providers.

You can find the same games here at other online casinos, and those that I've tried have better RTP. Perhaps it is because I only wager small that is why the hit frequency is different here than what I am mostly used to. Thanks.

KobeTai
September 3, 2019
3

200& Bonus for the first view looks interesting but 50x waggering? but worst is a maximum conversion
For me its a a no-go, Therefore everything else uninteresting

Max conversion: 3 times the bonus amount

New Players Only. Wagering occurs from real balance first. 50X wagering the bonus. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus is valid for 30 Days from issue. Max conversion: 3 times the bonus amount. Excluded Skrill deposits.

Message
franxeees
August 26, 2019
8

It is not a secret that I had many doubts before I signed up at AceLucky casino. But now I see that they offer a great number of games and a very pleasant thing that all these games are from big and popular providers. The best thing I like is to play poker here. And of course, I wouldn`t mind playing bingo here. Now, I`m totally sure that AceLucky Casino is cool and I can spend here my free time and get pleasure from the game. The bonuses they offer are nice, and can`t but mention their withdrawal system. Very fast and comfortable. The verification period takes not more than 2 days and after that, you will get your wins. Insanely fast, and I like that, 8 from 10. There is something I`m not satisfied with - the site`s format. It`s terrible on little screens, so if you have vision problems, like me, it will be difficult for you to use it on portable PCs, like this.

Afi4wins
September 30, 2017
3

Acelucky? Oh gees, I have never liked any casino that has the word 'lucky' in its name! The same goes for any slot game too. Why? Because none of them have proven to be lucky for me, not even in the very least possible ways! Anything with 'lucky' has always been unlucky for me. That's the honest truth!

Anyway, I received a promotional email from this casino, with a more-or-less standard offering of a 100% first deposit bonus plus 50 free spins on Starburst. Upon checking the casino here at Askgamblers, I was relieved to see that it wasn't a restricted casino for my country. What's more, the Welcome Bonus has seen several different offers, but the one I received wasn't in the list, but that doesn't matter anyway. What attracted me most was that the casino has Microgaming games, and that drove my interest to sign up.

But before that, I always do what I must do first - and that is, to check up on all the Bonus Terms and T&C as well, to make sure there wouldn't be any unexpected surprises at all for me. True enough, no restrictions were found, and I also liked the minimum deposit amount to claim the Welcome Bonus being only $10. Most other casinos would require a $20 or 20 EUR deposit, at the least. So far so good. Next, I checked their games list to see if my favourite Microgaming game was available, and sure enough, Supe It Up was there for me to play. That made me happy! Hahaha.

So I proceeded to fill out the registration form, only to get stuck with the countries list. Malaysia was not there, and I then knew that my country would most probably be a restricted country. Nonetheless, I tried to get assistance and clarification from the casino's Live Chat service, but it was offline at that moment in time, so I sent a message instead. A reply came back many hours later, a slow response from the casino's Support team indeed, confirming that my country was indeed a restricted country. Damn! Another 'lucky' casino just proved its unluckiness for me, even without needing me to test out the casino first! It seems that all casinos under Progress Play management have now become restricted casinos for me.

Message
supremeking
September 27, 2017
2

Interesting game selection and nice colours, but nothing good that counts.

Read the terms and conditions VERY carefully. Withdraw times are very slow. Support chat is slow. Would not recommend.

Message
ciseagl
June 19, 2017
8

I played there and won fair and square. After that I was able to withdraw with no bigger problems. But I did have to read the terms (twice) first. As long as you play by their rules you should be able to enjoy it there.

Message
AceLucky Casino
June 22, 2017


Thank you for posting your positive review CISEAGL. Glad to hear your enjoyed your time at Ace Lucky Casino, and please visit again soon.

0
CasinoRank
5.5
Player rating 8 reviews
0
CasinoRank
5.5
Player rating

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  • avg response

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  • avg complaint life

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