7BitCasino

7BitCasino - Delayed Withdrawal at 7BitCasino NZD 6900 Pending

I am a verified player at 7BitCasino and have been playing Aviator (Spribe). I did not use any bonuses for my play.

On 07 August 2025 at 19:17 UTC, I requested a withdrawal of 3,000 NZD via cryptocurrency.
On 08 August 2025 at 07:11 UTC, I requested another withdrawal of 3,900 NZD via cryptocurrency.

Both withdrawals are still in Pending (Cryptoprocessing) status as of today. These are legitimate winnings from my gameplay, and I have complied with all casino terms and conditions.

I have contacted live chat support multiple times regarding the status of my withdrawals. However, I have only received general responses without a confirmed payout timeline.

I am requesting 7BitCasino to process my pending withdrawals promptly and release my total winnings of 6,900 NZD to my approved cryptocurrency wallet.

Thank you for your attention to this matter.

7Bit Casino - 26 hours and waiting

$10100

Hello.. attempted to cash out yesterday , and it’s been 26 hours and still nothing.. starting to worry that I will not get my money. There has even been instances like this in the past where I was plain and clear robbed of my Winnings… really hoping this isn’t one of those cases. I don’t get how deposits go through almost immediately , but withdrawals take over a day long

7Bit Casino - Large Delay on larger win

$7538.01

This site advertised instant payments.

It's now been almost 72 hours. I emailed support multiple times, with no response. Talked to live chat who repeatedly just tell me I am in queue and that withdrawals are processed on a “first come first served” basis; or they tell me to just “wait a little longer”. Then I get told I need to verify my deposit (which I already did days ago and have the screenshots to prove it), only to still be waiting.

I was finally told by a VIP manager that they need to have the financial team verify the results, but they claim the games are provably fair so I don’t quite get that.

Support has been approachable and kind but it doesn’t feel like they’ve done anything to actually help along my withdrawal process. I initiated this withdrawal on Thursday and it’s now Sunday.

It’s a $5000 win and I was told that I would have an instant payout and now I'm losing confidence they are legit.

7BitCasino - 48 hour delayed payment

$5000

I won't 198 LTCcand tried to withdraw 166 but was told within an hour that my limit was 150 LTC per week. Fine. I resubmitted for 150 LTC withdrawal almost 48 hours ago and all I get from support is that it is processing be patient. Even though their site says instant ltc payouts??? No legit established, trustworthy casino takes this long to pay out! There's no logical reason or excuse! I just want my money, please!

7BitCasino - 47 Hours and counting and no response form Casino

$10460

On September 30th 2024 I deposited .00011 btc on to 7bit. Not attached to a bonus. I proceeded to win .0025btc. I’ve been trying (and failing) to cash it out for almost 48 hours now. I’ve recalled it and changed addresses a times (and yes confirmed all of them via email) but my final withdrawal request is time stamped 24 hours ago. They have all just been stuck on pending. It has NEVER taken this long to cash out anywhere for me! No help from customer support just told to be patient and wait for my turn in the queue… but I know that’s not a sufficient answer for what’s going on! And yes I’ve cashed out from this account many times. It’s fully verified.

It makes it impossible to not spend your winnings when you can’t get a timely cash out and that will always be a factor in choosing online casinos for me! I won on on a competitor casino yesterday and they were able to do the same thing I’m asking of 7bit within an hour. So what’s the holdup???

7BitCasino - Almost a week with no approval

$151.59

I recently won over 10k on 7bitcasino.

I have had them for years and usually have no issue with withdrawals. Takes under a day to arrive. The largest before this win was probably 5k. So it’s not like I’m new to the site.

I’ve spent thousands of dollars on their site. So after I won I submitted a withdrawal request on Aug 16th ( Friday ). After 24 hours I followed up with a support chat and email. They always provided an answer but they couldn’t tell me much (see attached).

It’s now Wednesday evening and no follow-up or confirmation, still just the same responses that they are working on it and to be patient. I’m not sure it should take a week to have a withdrawal approved.

For those reasons, I’m reaching out here.

7BitCasino - Pending Withdrawal Over 80 Hours Later

$10205.44

After making a $45.69 bitcoin deposit on August 9th 24' at 6:00:29 (UTC) I proceeded to win $5,154.63 or 87.22074 MBTC on Blackjack and requested an immediate withdrawal two short hours later on August 9th 24' at 8:19:20 UTC which is STILL in pending review over 80+ hours later on August 12th, 2024, at 1:46pm. Countless attempts to reach customer service through their VIP Support Chat and emails exchanged back and forth with my "VIP Personal Manager" Emily have resulted in zero determination of when this will be resolved. I have been told time and time again that the payment processing team has my pending withdrawal in their queue and that I should not worry as this is a "normal process for larger winnings" and that the verification will soon be done. After "expecting to hear soon" from their specialists and awaiting a review and verification from the Blackjack game provider I am sitting here with no clarification on when my withdrawal will be approved, what the issue at hand is, nor when I will receive my rightful winnings. This is highly concerning for a player who has had ZERO issues with previous withdrawals from 7Bit being processed, through BTC, to my Coinbase wallet. FOUR days later, and no line of sight on when I will be receiving my winnings. PLEASE HELP!

7BitCasino - Long payment processing time on two withdrawals from 7Bit

$5154.63

I normally have my withdrawal requests approved and in my crypto account in a few short hours.

Typically if I request a withdrawal at night it’s in my account the next morning.

Recently I’ve requested two BTC withdrawals. One on May 24, for 15.51 mbtc and another on May 28 for 10.9 mbtc.

I ask the chat and they say there is high volume and it’s first come first serve and haven't gotten to mine yet. I emailed asking for updates with no email responses.

I like 7bit Casino and would continue to play there, but am concerned with this recent withdrawal request taking so long.

7BitCasino - Stalling on payout

$930

I recently started playing 7bit casino and after a few deposits finally made enough to cash out. Initially i cashed out after confirming a verification email without issue and left some funds in the account to continue playing. I again won enough to get a payout and cash out again. Only this time my payout had been pending for 2 days and the casino states that bitcoin are processed instantly. The casino however is telling me they are first come first serve everytine I ask for an explanation. I feel like the casino is putting me off hoping if they stall on this second cash out I will gamble the funds and lose....if they are advertising stant payouts then I expect instant payouts and I most certainly they are capable as my first payout went fine without a hitch. The bitcoin address in using is the same as the first payout so no issues there. Frustrated and tired of getting the runaround.

$73.89

Complaint Statistics

Resolved 76

Avg. Amount $ 2,583

Avg. Complaint Duration 6 days

Avg. Response Time 2 days

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Player rating

7.7/10 ● 257 reviews

Top reviews from our players

makeaware

1/10

I am writing to express my deep frustration with the deceptive practices and unprofessional behavior I have encountered on your platform, 7Bit. I have been repeatedly promised rewards and bonuses, only to have them unjustly denied. This is clear bonus manipulation and a breach of trust.

In addition, I’ve had to fight over email and WhatsApp just to get payouts, which are far from the “instant” transactions that your site advertises. This has been a frustrating and time-consuming process that further diminishes my confidence in your platform.

To make matters worse, I experienced abusive behavior from your support agent, Winston. His conduct was completely unacceptable and only added to my dissatisfaction with your service. The entire site operates in a manner that feels fraudulent, and I believe you are engaging in illegal practices.

I demand immediate rectification of these issues and a formal explanation for the deceptive and unlawful practices on your platform.

Dear makeaware, Thank you for sharing your concerns. Your feedback is taken very seriously, and the situation you described does not reflect the standards we strive to uphold at 7Bit Casino. Regarding the issues with rewards and bonuses, all promotional offers are subject to specific Terms and Conditions, and it is never the intention to withhold any deserved bonuses. The goal is to ensure fairness and transparency in all bonus distributions. Your experience has been noted, and the team is committed to reviewing our processes to ensure that players receive the highest level of service. Concerning your feedback about payouts, it is acknowledged that withdrawals sometimes require additional verification to comply with security protocols and regulations. This can occasionally result in delays, but these measures are in place to ensure a safe and secure gaming environment for all players. Efforts are being made to streamline this process wherever possible. The conduct of our support team is also taken very seriously, and any behaviour that falls short of our professional standards is unacceptable. The aim is to provide a positive and respectful experience for all players, and any deviation from this is addressed with utmost priority. Your VIP manager is available to assist with any further questions or concerns and will do everything possible to help resolve any outstanding issues. Thank you for bringing these matters to our attention, and rest assured that efforts will be made to improve your experience moving forward. Best regards, 7Bit Casino team

7BitCasino 1 year ago

casinotim

8/10

Huge selection of games and very friendly customer support! I only reached out to them a few times with concerns about my payout because I'm human and have messed up bonuses with other online casinos in the past. Both Linda and ( I forget the gentleman's name) were very friendly and assured me my winnings were real and were on there way... it was just taking time to process. I'm new to crypto and understand that the security policy for the casino can take some time so I tried to patiently wait as best as I could but was still very nervous with waiting for my transfer to come through. It took a little over 24hrs but when I woke this morning I was super excited to see my winnings in my account! First time ever having a sign-up bonus work with a small deposit and walking away with almost 2k!!!!! You can bet I'll be giving some of it back because this is my favorite casino!!! The slots seem fair and their bonuses are great! Thank you 7bit for making my online experience amazing!

The payouts took some time but I understand there is a process they must follow. While it says that bitcoin is almost instantaneous, it took over 24hrs but no worries as it was in my account today!!!!

Dear casinotim, Thank you for your wonderful review and for sharing your positive experience with us! It is wonderful to hear that you enjoyed our huge selection of games and found our customer support team to be friendly and helpful. The team strives to provide reassurance and assistance to ensure a seamless gaming experience. Efforts are constantly being made to expand the variety of games available and to maintain a high standard of service for all players. Regarding your payout experience, your understanding and patience are greatly valued. While the processing time for Bitcoin withdrawals is typically quick, there can occasionally be delays due to necessary security checks. It is reassuring to know that despite the wait, your winnings were successfully transferred. The commitment to a secure and fair gaming environment means these procedures are in place to protect all players. Thank you once again for your kind words and for choosing 7Bit Casino. Your enthusiasm and positive feedback motivate us to continue improving our services. Best regards, 7Bit Casino team

7BitCasino 1 year ago

Jcgonzalez9308

1/10

Unfair and Deceptive Bonus and Withdrawal Practices
I have been a VIP player on 7bit for 5 years now. Today, I had 36+ LTC improperly removed from my account upon attempting to withdraw. When I asked agents why this occurred, I was given incorrect information or flatly refused to answer my questions despite everything being easily provable due to time stamps in the system.

In short, 36 LTC was removed because I allegedly surpassed the limit during play of my Monday Reload bonus. Indeed, I did pass the limit for the bonus but it was not by 36 LTC. In fact, I have screenshots with the 7bit agent giving me the exact time I finished my bonus and my balance at the time I finished the bonus. I had a balance of 28 LTC (including 2 LTC I had deposited to get the bonus) when I finished the bonus. The maximum withdrawal is 10x more the deposit. Therefore, 20 LTC (22 LTC including the deposit of 2 ltc) is the maximum I could win during this bonus. I won 28 when the bonus finished (which I have on screenshot). 6 LTC should have been subtracted. How could it be possible that 36 LTC is taken away from me when my balance AT THE END OF THE BONUS was 28 LTC — which is less than 36 LTC.

After the bonus is long complete and I submitted withdrawals (because I checked and because it happened 1-2 hours after per the time stamps showing my game activity), I continue to play. During this play (no longer bonus play), I hit a 40 LTC jackpot. I proceed to submit my cash outs.

About 10 minutes later, I am playing and i get kicked out of the game based on an error. When I log on, it says my account has been suspended (which I also have screenshots of). This is when I contacted support and, when I do, I begin receiving the email notifications saying my withdrawals have been canceled and that 36 LTC has been removed from my account. I’ve spent nearly 2 hours on chat with Dante and Crystal to no avail and to only get contradicting statements. Finally, I was able to get the information about the time I finished the bonus and my final balance, which unequivocally proved exactly what I was stating. Despite that, they would not fix it and they said I had to wait for the finance team.

I am beyond disgusted, disappointed, and furious at this type of deceptive behavior by 7bit. I have been a player for 5 years, VIP level 5, and have transacted hundreds of thousands of dollars in the site. I have no problem accepting when I lose and that is often. This week, I lost over 50 ltc yet I am not complaining or doing anything fraudulent. However, when the rolls are flipped, 7bit always has an issue to owning up to any mistakes, checking issues, and actually providing transparency into resolving the issue. Similar situations have occurred with them have happened before and it has been corrected only after hours complaining. This time it is an outright abuse and excess of authority regarding their control of players funds.

I won what I won fair and square; the same way I lose money fair and square. I have been robbed of 36 LTC with the only piece of information being provided by the agents proving exactly what I’m stating and that I am correct. I have screenshots of everything including times and conversations.

I want this fixed. I want my 36 ltc returned. I want this to be made right. 7bit should not be impugn when enacting these deceptive and unfair practices against consumers.

Dear Jcgonzalez9308, It is a true pity for us to know that you have had such an unpleasant experience in our gaming establishment. Our team understands that debiting funds is an unpleasant procedure, nevertheless, it is designed to comply with the terms and conditions of the promotions offered by our casino. In your case, the bonuses you received were "Monday Reload Bonus 25% + 50 FS", as well as "Exchange comp points VIP 5 lvl bonus", where, at the time of reviewing your situation, the cash part of the bonuses in total gave the maximum withdrawal amount of 20.209791 LTC. Which was successfully processed by our financial team. The funds exceeding this amount were subtracted from your balance. You can see these rules via the following links: https://7bitcasino.com/vip and https://7bitcasino.com/bonus-terms, or the screenshots: https://prnt.sc/NIoPEwhI6j8m, https://prnt.sc/2Ns7mRuvskb_. Moreover, please be assured that we adhere strictly to the policies and regulations of the casino. Our foremost commitment is to ensure that our players experience a fair and transparent gaming environment, where everyone has an equal opportunity for success. We sincerely wish that fortune favours you in your future pursuits, bringing you the substantial winnings you rightly deserve. Best regards, 7Bit Casino team

7BitCasino 1 year ago

Tylger100

2/10

I've never had an issue with 7bit casino until last night. I put less than 10 dollars in Litecoin on my account and was lucky enough to run it up to around $1150. I went to cashout and the status has been pending for over 15 hours now. Support just keeps saying the issue has been pushed through to the necessary department to be processed. This is very aggravating because my deposit are always instant but my withdrawals aren't. It's really quick and simple for them to take my money but it's next to impossible to get them to pay out.

Dear Tylger100, We thank you for sharing your experience at our casino. It is a true pity to hear about your impression during your stay at our gaming establishment. Providing fast and hassle-free withdrawals is a priority for us, and we are working hard to provide this service to all of our customers for the best thrilling gaming experience. However, all withdrawals are verified and processed on a first-come, first-served basis, and, unfortunately, cashout may take longer than expected. Nonetheless, we would like to congratulate you on your winnings and also inform you that your withdrawal has been successfully processed. If you have any additional questions, or any suggestions for improving the casino, please feel free to contact us by e-mail [email protected] or via live chat. Best regards, 7Bit Casino team

7BitCasino 1 year ago

Avajasmin

6/10

I like that they have fast withdrawal, almost instant!
The game selection is good 👍
The site is modern & easy to navigate
Deposit is easy also lots of different methods.

What I didn't like is how customer support is somewhat rude and u empathetic, I deposited $480 one day and didn't qualify for the $250 vip level 3 cashback bonus because I was short $20 Dollars!!! 20!!! Man was that ever upsetting & the customer representative was so rude about it too & did not even budge to try helping me out then tells me to make a deposit 🤨 mind you, I've deposited way more then $480 but this was just that one weekend when they had that promo going on & I was a new player at the time & was excited about it but had miscounted my deposits and therefor I lost out on it & since then I've kind of avoided the site since... I couldn't believe how unhelpful the guy was though, he made me feel pretty cheap 👎

Dear Avajasmin, Our team is grateful to you for sharing your experience with us during your stay at our casino. We are pleased that you enjoyed the swift payouts, diverse game selection, and user-friendly site navigation. Ensuring ease of use and providing a wide range of deposit methods are essential to us. It is a true pity to know about your experience with our support team. We are hard working to make the atmosphere at our gaming establishment as friendly as possible and aimed at efficient and quick resolution of problems arising from our valued customers. We always adhere to the established norms, and cannot grant a request unless all conditions have been fulfilled for its fulfillment. Nevertheless, our team apologizes for any inconvenience caused. Our team would like to renew your trust in us, and we hope to see you again at our casino. Best regards, 7Bit Casino team

7BitCasino 1 year ago

Smh

1/10

Does not payout trust me I found out the hard way. Save your money go to slots lv instead!!!!!!!! Slots lv pays out instantly!!!!!!!!!!!!!!!!!!!!!!!!!!!

Dear Smh, Thank you for sharing your concerns. It is regrettable to hear that your experience with our casino has not met your expectations regarding payouts. Please be assured that our casino is committed to providing transparent and timely payouts to all players. If you have encountered any issues with your withdrawal, we encourage you to reach out to our support team at [email protected] or via Live Chat for assistance. They are dedicated to resolving any concerns and ensuring that your experience is as smooth as possible. We understand the importance of trust and reliability in online gaming, and strive to maintain the highest standards in all our operations. Your feedback is valuable, and our team is dedicated to continuously improving our services to enhance the gaming experience for all players. Best regards, 7Bit Casino team

7BitCasino 1 year ago

allmyfriends

2/10

Customer support is fast, when you. can talk to them. Most times your get the silly bot to talk to. Payouts are kind of fast. Some of the games are old and by providers that can't really be trusted.

Customer support is fast but they don't really answer your questions. At the end of the day if you have a problem they always say "everything was settled correctly". My biggest complaint with casino's like this is they only host the providers/games on their site. They have no insight on the games and if they are playing fairly. There's no one to really hold the providers accountable. IE: Booming Games. No one can confirm and or deny if games are completely fair. They'll say they are licensed but the license means absolutely nothing.

Dear allmyfriends, Thank you for taking the time to share your feedback with us. Firstly, we apologize for any inconvenience you experienced with our customer support. We strive to provide efficient and helpful assistance to all our users. Our team acknowledge that the use of automated responses can sometimes be frustrating, and we are continuously working to improve our support system to ensure that our users receive the best possible assistance from our team. Regarding your comments about game providers and the fairness of our games, we want to assure you that we take fairness and transparency very seriously. Our casino only partners with reputable game providers who are licensed and regulated by recognized authorities. While, we regularly audit our games to ensure compliance with industry standards and regulations. If you have any further questions or concerns, please do not hesitate to contact us via [email protected]. Best regards, 7Bit Casino team

7BitCasino 2 years ago

Juan_Di_Mariad_

9/10

7Bit - thanks to the girl from the support service, she helped me figure it out, I understood everything, quickly showed my passport and my account was verified. Thank you for the quick response and resolution of the issue.

Dear Juan_Di_Mariad_, Thank you for sharing your kind words about our casino. We firmly believe that open communication and constant support are essential for creating a welcoming environment for all the players. Our team is glad to have been able to assist you swiftly. Verification in general is not a necessity to enjoy our Casino. Nevertheless, it is still a crucial part of our commitment to providing a secure and fair gaming environment. Your cooperation during this process is highly appreciated. If you ever have any questions or need assistance with any aspect of our casino, please don't hesitate to reach out via [email protected] to our customer support team. We're here to make your gaming experience as enjoyable and hassle-free as possible. Best regards, 7Bit Casino team

7BitCasino 2 years ago

KoleRahman

5/10

Hi guys, I can assure you that all things that you will be able to have in 7bitcasino.com are having a nonsense time, I have several times contact with live chat and the results of my issue to get promo of themselves offer which is provided by exclusive bonus code for me via email was just this words "keep your playing and contact us next time" they refused all of their promotional codes, they absolutely scams, It is useless to communicate with them.

Dear KoleRahman, Thank you for sharing your feedback with us. We sincerely apologize for the difficulties you experienced while trying to avail of the promotional offer through our live chat support. Your inconvenience is deeply regretted, and we take your concerns very seriously. Ensuring a fair and enjoyable gaming environment for all players is our priority. Promotions and bonuses are integral to the online casino experience, and we are dedicated to providing a wide range of enticing offers. Upon further investigation, it appears that the offer you were inquiring about have become unavailable by the time you tried to redeem it. Regrettably, in this instance, it seems that there was a timing misalignment between your interaction with our live chat support and the availability of the promotion. Each bonus we offer has a specific time frame during which it can be claimed. If a player contacts us before or after this designated period, the bonus cannot be granted. Our policy ensures bonuses are only accessible within their specified availability window. Your satisfaction remains our top priority, and we would like to regain your trust. Please feel free to contact us directly at [email protected], we are always ready to help you. Warm regards, 7BitCasino Team

7BitCasino 2 years ago

Davin_Diggoryyy