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AskGamblers have been notified that 77Jackpot Casino is offering fake NetEnt games, a fact which later has been confirmed by various sources. Fake casino games mean zero safety for players in terms of fair and tested outcome and we consider such behaviour to be totally unacceptable.

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77 Jackpot Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 14 reviews
4.5/10
14 reviews
Complaint Response 12 complaints
3 days avg. 12 complaints
What we like
  • Instant Play
  • 24/7 Live Chat
  • Mobile Casino
  • Live Dealer
  • VIP Personal Host
What we don’t like
  • No Download Casino
  • Small selection of table games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


77 Jackpot Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.77jackpot.com
Established
2009
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Dutch, English, German, Italian, Norwegian, Spanish, French, Greek, Russian, Turkish
Casino Type
Instant Play

77 Jackpot Casino is an online casino who provide games from a multitude of software providers. The software companies you can expect to find here are Betsoft Gaming, the award winning Net Entertainment, and Novomatic. All of the games can be played very easily and quickly through a compatible flash browser as the casino does not support download. Players can also enjoy the convenience of the games via the mobile casino. The casinos primary language is in English, however, there are a range of other languages also provided. 77 Jackpot Casino is operated by Milga, a company registered by the Curacao eGaming.

Restricted Countries

77 Jackpot Casino does not accept players from the USA.

Virtual Games

There is an impressive selection of games that can be played at 77 Jackpot Casino which range from Slots, Roulette, Blackjack, MultiHand Video Poker and a selection of other casino games.

Slots are probably the most impressive selection of games here and they are all easily accessible through a user-friendly interface and are provided in High Definition. Enjoy the world famous 3D Video Slots from Betsoft Gaming like At The Copa, Mr. Vegas, House of Fun and Safari Sam. If you prefer you can play games from Net Entertainment and Novomatic like Reel of Steel, Robin Hood, Aliens, South Park, Book of Ra and Lucky Lady's Charm Deluxe.

In the casino section you will find a range of blackjack and roulette games. Even though there is not a massive selection of table games to find here the main ones can be found which include European Roulette, American Roulette, Common Draw Roulette and also VIP variants of Roulette. Blackjack games include European Blackjack, Single Deck Blackjack and Blackjack Pirate 21.

You may prefer to try your hand at a bit of Video Poker. Multihand games here include Deuces Wild, Jacks or Better and Joker Poker.

Other casino games include the likes of Scratcherz and Instant Keno 80.

Live Dealer

Players can enjoy Live Games throughout different intervals of the day. Enjoy Live Roulette, Blackjack Live, Baccarat Live, Caribbean Poker Live and Live Craps.

Mobile Gaming

Mobile gamers can enjoy games on the go from their smartphone and tablet devices and can enjoy a selection of mobile games like The Slotfather, A Night in Paris, True Illusions and Tycoons.

Compatible for iOS and Android platforms.

Support

The support team at 77 Jackpot Casino are available 24/7, 365 days a year via toll free telephone, email or even by their intuitive chat feature. VIP players are assigned their very own personal VIP host.

Security and Fairness

77 Jackpot Casino uses industry standard 128-bit SSL encryption, all software used by 77 Jackpot is secure, protected and 100% virus free. Games are also monitored to ensure fair-game play at all times.

StallCation

Complaints

Read the complaints other players have left for 77 Jackpot Casino. Learn more about complaints.

Show all complaints
77 Jackpot Casino - Game crash during free spins in "Eye of Horus" not properly investigated
I'm from Germany and my schooling is 30 years back. Please understand if the grammar is not so good. However, I have made a great effort that the text contains no errors that reflect the facts wrong. On January 14, 2018, I played "77 Jackpot" via my iPad in the online casino. At 04:42 (according to the last entry in the game log) I won free games at the game "Eye of Horus" with a bet of 1.00 EUR. These were really promising. In almost every free game appeared "Horus", sometimes several times, and I was in no time in the highest game category arrived. For a bet of 1.00 EUR, the player wins 50.00 EUR for a complete series and when "Horus" appears you get more free spins. Since the symbols can appear multiple times on each reel, multiple wins can be made. Surely you never know how much you will win. After a few free spins, you realize, however, when free spins really bring good profit. These free spins were definitely one of them. Suddenly the game was closed. I think at this time I have already won between 80.00 and 90.00 EUR and there were still 8 or 9 free spins left. But I want to emphasize that I do not remember exactly. Since I was also very scared at first, I cannot remember if only the game, the website or the browser (Safari) was closed. All I remember is that I had to re-register on the website of "77 Jackpot". I knew that it was not really a problem. Since I have a lot of games when I'm on the road, I have often had crashes in other casinos. For all other casinos, you play exactly where you want to go if you select the game after logging in again. There are also casinos where there is an additional menu item "unfinished games". After registering at "77 Jackpot" I realized that everything was gone. I could not finish the free spins and the win was not credited until then. After a day or two, I explained my problem through the chat. The employee has written to me that customer service will take care of it. Unfortunately I do not have the chat protocol. After another four or five days, I contacted the chat again. I asked the co-worker to give me the game back so I could continue my free spins. As I can remember, the co-worker wrote to me that I should be patient for a moment, because he needs to talk to customer service. Then he asked me a strange question that I cannot remember. All I know is that I answered, "I do not understand your question!". Chat staff wrote that customer service will take care of it. Unfortunately I do not have the chat protocol. On January 24, 2018, I once again explained everything through the chat and told the employee that I am very disappointed that no one has contacted me yet. I once again asked the co-worker to give me the game so I could continue my free spins. I got the answer, I should explain everything again in an e-mail. Chat protocol is available. On 24.01.2018 I sent an e-mail to [email protected] and explained everything once again. I've asked the casino again to give me the game so I can finish the free spins. E-Mail is available. On 01/30/2018 I sent an e-mail to [email protected] and wrote that I am very surprised that I still have not received a reply. I have asked customer service to answer me about my canceled free spins. E-Mail is available. On 01/30/2018, at 23:49, I received an e-mail from Customer Service with a sentence: "After checking your account, we found no irregularities!" In addition, in the mail was still the recommendation that I empty the browser cache and check the Internet connection. E-Mail is available. No irregularities ??? Customer service can see from the game transaction log that I had free spins and did not finish them. In addition, they see that no profit has been booked on my account. Unfortunately there is a difference to other casinos. For other providers, there is the possibility to select the individual games and get more information about the game. At "77 Jackpot" is only one listing available. It should be mentioned that I sent the first time on 02.02.2018, at 07:09 clock, an email to AskGamblers. On 02.02.2018, at 11:52, I received a 100 € free bonus from the "VIP Manager 77 Jackpot". I've gotten this bonus a long time ago and have nothing to do with my free spins. I reject this bonus because I play only with real money. E-Mail is available. Dear Team of AskGamblers Support, I do not know if it is technically possible. I would be very happy if you could get me to continue and finish the free spins. In any case, I'm very grateful to you for taking care of it. I find the response of the 77 Jackpot Casino absolutely unacceptable. Many Thanks! Best regards Christian Tinzmann
staus Unresolved
77 Jackpot Casino - Does not count most of my wagering, refusing to send full game history
I open account on this casino and take nice 200% welcome bonus deposit 25€ and get 50€ bonus. Wager requirement is 35 x bonus --> 1750€. I spin one hour and win nicely and my credit is about 200€, i check my wager requirement and on my account/balance section it show 1543€ left. Thats ok, i think and start spin more, after 1-2 hour unstoppable spins i win some more and my credit raise to 700€. I check my wager requiremet again, suprisely it show totally same 1543€ like 1-2 hours ago. I ask online support chat whats going on and they say it is normal. website dont count it online, its updated after 24H. Never see this before... but its ok. I spin maybe 3-4 hours MORE and wager many thousands of euros more and ending credit 457€ and then finish my play this day. So next evening after 24 hours i check my account/balance again and like i afraid its not updated, still same 1543€ wager requirement. I wait one more night and this morning start to check again... no updated. Then i ask from my "account manager" Jim Carling by email if he can help this problem. Now he answer me 2 times same at i wager only 207€ and i have to wager 1543e more, what is far far away from truth. On website cannot check your game history what tell the true what really happen. Now i ask from him if he can send me my gamehistory somehow but i dont belive they wanna do that. Look like this casino its not play fair at all.
staus Resolved
€1726

Complaint Statistics

Resolved 7
Avg. Amount $ 528
Avg. Complaint Duration 5 days
Avg. Response Time 3 days

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Player rating
4.5/10 14 reviews

Top reviews from our players

New looking casino;-) see the added lots of games in short time:) bit standard look but service and payments are great there;) bonuses are automatically added support staff is wonderful and very friendly to me! nice the also have some novomatic games:) which you don't see a lot! i recommend them!

77 jackpot is good casino. With great bonuses and promotions for new players. I didn't make deposit yet, but I think that i will very soon, because I like games and everything what casino offers.

I just deposit 25€ and receive more 25€than I ask the support for the 10 free and they credit my account in 2 minutes .
i playd book of ra and won 945€

I give 10 to support

They don't have all Netent games and bank transfer take 3 days.

I saw this casino on AskGamblers and I decided to register here because of the good software providers like Betsoft, NetEnt and Novomatic! When I landed to their website, I saw that they have an interesting welcome package, but also was stated that you will receive a 5 euro no deposit bonus upon registration! So I registered my account but no bonus in my account so I decided to contact the support team via live chat!

I found out that this no deposit bonus has country restrictions and I am not eligible to receive it!The chat operator closed the chat session after he told me that I cant receive the bonus!It was rude in my opinion!

The website looks very good,it has nice games and interesting promotions!
I decided to make a 20 euro deposit and to take advantage of the welcome bonus,100% up to 200 euro + 10 euro free with only 30 times wagering requirements! I played NetEnt slots,I started with Jack and the Beanstalk because I like it but when I saw that it has a poor payout rate,I changed the game and played South Park because I saw that they don’t have Silent Run slot!

Even if the wagering requirements weren't high, I didn't managed to complete them because of the poor payout rate! I will give an 8 for the games,because they don’t have all NetEnt games but they have Novomatic games like Sizzling Hot and Book of Ra! Regarding the payment methods,they don’t have many options available,but the most important are there,like Skrill, Neteller,credit cards and paysafecard so I will give a 9!

The payout rate was very poor in my opinion, so I will give only 6!
The support team wasn't so friendly, the closed the chat without asking me if I have other questions so I will give another 6 for this feature!

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