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4StarsGames Casino has been terminated due to being unresponsive. Consider these instead:

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4StarsGames Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 12 reviews
7.9/10
12 reviews
Complaint Response 5 complaints
2 days avg. 5 complaints
What we like
  • Mobile-friendly
  • Live Casino present & pretty wide
  • Games proven fair
  • GLI-certified
  • No wagering casino
What we don’t like
  • A few country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


4StarsGames Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.4starsgames.com
Established
2019
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, Greek, German, Spanish
Casino Type
Instant Play, Mobile

4StarsGames Casino is a space-themed online casino, powered by the industry leaders, such as NetEntPlayson, Evolution Gaming, Pragmatic Play and others. The casino is a home to numerous online slots, table games, video pokers as well as other casino specialties. Live Casino is also present. The website is available in English and Greek and the support agents can be reached via telephone, email, and live chat. 4StarsGames Casino is licensed and regulated by the Malta Gaming Authority. 

Restricted Countries and Territories 

Due to some legal restrictions, there are certain limitations when it comes to creating an account at 4StarsGames Casino. Namely, the casino is prohibited to residents of the USA, as well as residents of any other country wherein laws prohibit said accounts. 

Mobile Gaming

Most games at 4StarsGames Casino can be played on any compatible mobile or tablet device. Members of the casino just need to open the 4StarsGames mobile casino and access their favourite games. 

Security and Fairness

The 4StarsGames Casino’s website is secured with SSL encryption, as the casino’s purpose is to keep all players’ personal information safe from third parties.

Since the casino features games powered by some of the highly-esteemed software suppliers, such as NetEnt, players can rest assured all games are regularly tested for fairness

StallCation

Complaints

Read the complaints other players have left for 4StarsGames Casino. Learn more about complaints.

Show all complaints
4StarsGames Casino - Missing withdrawal
I have been a player at 4StarsGames for a couple of years now and in that time i have successfully made withdrawals from the casino without a single issue. In the past the funds arrived not later than 72hrs after i receive the confirmation email from the casino, but this time its been well over the standard 3-5 business days to process.
i made a withdrawal of 280 EU and according to my casino account, the withdrawal was processed via wire transfer on the 27.04.20 but i am yet to receive the funds.
I have been in contact with the casino numerous times about the missing funds, but i seem to be getting little help or constructive advice on what may have happened and how to try to follow up on the missing funds.
I have copies of emails from the casino firstly confirming they had received the withdrawal request, secondly that they had processed the withdrawal via wire transfer and lastly once the money had not arrived within the 3-5day processing time, the casino provided me with details of the transaction.
As you can see, the details that the casino provided only show where the money was being sent to, (my bank account details) but there is no information regarding which financial institution the funds were coming from.
I contacted casino online support and mentioned this to them. I requested further information in order to try and track the whereabouts of the funds myself and i was advised would be provided, but never was.
I have attached copies of all relevant emails and chat transcripts, as well as a screenshot of the processed transaction in my casino account.
The reason i have added these particular pictures is to also show that the casino has provided 3 different dates as to when the withdrawal was made.
The screenshot of the withdrawal in my casino account shows the process date as 27.04.20
The email from the casino stating that they had processed my withdrawal via wire transfer was dated 28.04.20
Lastly the email i received from the casino showing the transaction details, shows the date it was processed was on the 29.04.20
Which of these are the correct date and why is it so difficult to get this resolved when the casino has already been happy to send money in the pppast?
Any help i can get would be greatly appreciated thank you.
staus Resolved
€280
4starsGames Casino - Violation of terms and conditions
Dear AskGamblers

recently I opened an account with 4 starsgames, when opening the account I set a deposit Limit of 350 a month, as by their terms and condition if you are setting a limit to reduce the amount you play/deposit this becomes active Instantly. (which they did)

On the same day after having my account verified, I asked for them to change my Limit to 500 a month which on the casinos terms and condition it say's if you are uplifting or increasing a limit it will be done no shorter than 7 days from the request.

However the casino did not put the limit I asked for of 500 per month they removed my Limit in 24 hours breaking their own terms and condition.
if they followed their terms and condition I should of had a 500 limit placed on the 31/1/20, which you will see their is a total of 2.25k deposited on the 26/1/20.

The casino has not followed their own terms and condition of limits being increased are done no shorter then 7 days.
Also they did not change my limit like asked to 500 a month, they removed my limit.

I demand a full refund of all depoists made on the 26/1/20 as they did not follow their own terms and condition of changing my limit to 500 like asked and also they did it in 24 hours and on their terms and condition it states they will not increase a limit before 7 days of receiving the request.

I will attach proof of their terms and condition and also the emails please look at the date of me asking for a deposit limit of 500 a month which is on 24/1/20 and on the 26/1/20 I deposited 2.25k.
where is if they followed their terms and condition , i would of only been able to depoist an extra 150 and that i would of only been able to do this on the 31/1/20.

Please see my attach of evidence;
-My limit of 350 a month was active on the 24/1/20 as stated by their terms and condition : ( I did not have a limit prior to asking for my 350 a month so this was put on straight away)
3.23. A notice reducing a limit or increasing the exclusion has effect immediately after it is received by Soar Malta Limited.
-My limit of 500 a month was ignored and they removed my limit of 350 a month to nothing within 24 hours and I deposited 2.25k on the 26/1/20.
(Terms and condition )A notice increasing or revoking a limit or decreasing the exclusion has effect only after seven days after Soar Malta Limited has received the notice.
- Please see deposit history of all deposits made on 26/1/20 which I should of not been able to deposit if they followed their terms and condition.

I demand a full refund of all deposits made on 26/1/20 as they did not follow their terms and conditions, Ignored my 500 limit request and also removed my 350 Limit in 24 hours of asking to change it to 500 a month, resulting in me depositing 2.25k.

regards

chris
staus Unresolved
€2250

Complaint Statistics

Resolved 1
Avg. Amount $ 1,191
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
7.9/10 12 reviews

Top reviews from our players

Whenever I find a good casino I have to write some feedback. This casino is really unusual, especially in two things. Welcome bonus and next bonuses have no wager requirements. So I recommend to you put more than usual for the first time. It's basically no sticky bonus but with no wagering. When you will loose deposit you have bonus without wagering. Only you must roll deposit 1 time. The second thing is that they have only two providers in this time - Netent and Bomba games. This is not so good. Support is really great, respectful and always helpful. Validating my account take les than 1 hour with no problem. I feel no problem with RTP or something like that. I realy recomending this casino.

They have only 2 providers in this time. But for Netent maniacs, this is casino where they can play with nice bonuses....

No Wagering..

Wait.. What?

Yes, you read that right. No Wagering. Period.

I joined for the generous offer they had on for registering and verifying documents. Made a small return off the free spins, built it up a little and did a trial cashout. Expecting hassle of some sort as this casino was unknown to me and I couldn't find much online about it I was pleasantly surprised when not too long later the email arrived informing me that my cashout had been processed. Curious to test them out some more I returned for the first deposit bonus, match was applied instantly and as promised, required no wagering... Well I still wagered.. I was there to play afterall... Luck was on my side and my small welcome bonus buy-in was suddenly a much much larger cashout request. "Here is where it starts" thought I, but once again I was surprised to discover an email the next morning informing me my cashout had been processed. It turns out that sometimes, very rarely.. if it seems to good to be true, it's not.. it's actually true.

So what's the catch you ask?

Well..

It's very "boutique" While the site is easy enough to navigate, it's not exactly overflowing with features, offers and games. They have their in-house brand and Netent, adding other providers would absolutely make this site move up my depositing list in a heartbeat. Races, Daily promos and the like are also not in existence and would be a welcome and beneficial addition.

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