- Home to industry-leading names
- Accepts fiat and cryptocurrencies
- Live chat is available
- Mobile friendly games
- Limited live chat hours
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21bit Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
- E-Wallets 0-24 hours
- Bank Transfers 3-7 days
- Card Payments 3-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
21bit Casino is an online casino hosting over 3000 games from a variety of different software providers which includes well-known names like Betsoft, Tom Horn Gaming, BGAMING, Push Gaming, and more.
The casino is available in a few different languages and it can be reached across the latest web and mobile platforms. Players can also feel secure as the casino is fully licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Unfortunately, the casinos' terms and conditions state that they cannot accept everyone due to different online gambling laws around the world. Some of the restricted countries listed in their terms and conditions include players from the USA, the UK, Spain, France, Netherlands, Ukraine and Russia. More information can be found under ‘more casino details’.
Virtual Games
Players can open the games lobby to access a wide range of video slots thanks to a list of different software providers. Some filtering options can also be used to help find any game quicker. Players can filter by the provider which narrows down the search or if players know which games they want, they can also use the search engine.
Some of the games that are available to enjoy include the Lucky Blue Slot, Fantasy Park Slot, DJ Wild Slot, and Jammin' Jars Slot.
If players enjoy table games they can also try variations of Blackjack, Roulette, Poker, and more. Players can test their strategies and betting limits can vary from game to game.
There are also some video poker games if anyone wants to try something different. Players can create their best poker hands and there are games like Jacks or Better.
Live Casino
In the live casino, there are more games. These are hosted by real live dealers, just like the tables players would expect to find in a land-based casino. Most of these games are open around the clock so players can play as and when it suits them best.
Players can be joined by other real players and can bet against the deal in a live environment. Many of the games are also streamed in HD for the ultimate experience.
Mobile Gaming
Players can also take their favourite games with them on the go. The site is available on most mobile devices giving players instant access to their favourite games wherever they are.
Players can log in using one single account which can be used across the web and mobile platforms. This means that everything can stay in one place so players can easily pick up where they left off.
Support
Anyone who needs help and assistance can contact the casino's customer support team. The casino has a live chat facility where a customer support agent will be on hand to help. If no one is available to help immediately players can leave an offline message, and the casino will reply when they are available or by email.
Security and Fairness
When it comes to security there are no issues. The casino uses high levels of SSL encryption to protect personal information and financial transactions. This means they will be securely transmitted over the internet.
Their games are also certified by random number generators that are independently verified by trusted third-party institutions. This means games results will be random, without manipulation.
Complaints
Read the complaints other players have left for 21bit Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Hi LookSee, Thank you for taking the time to share your experience with us. Your feedback is important, and we’re sorry to hear about the challenges you faced with our support and VIP service. I want to assure you that we do offer a live chat feature for immediate assistance, and we’re actively working on improving our response times. Your experience doesn’t align with the level of service we aim to provide, and we’re committed to addressing these issues to ensure a smoother experience for all our players. If there’s anything specific you’d like us to look into or if you have any further questions, please feel free to reach out to us. We’re here to help. Thanks again for bringing this to our attention. Your feedback helps us improve. Best regards, Raven, Customer Experience Team
No live support you click on the live it makes u send an email! Customer service is shut!! Deceiving and offering bonuses that they don’t even issue and there is no team life to let them know right on the spot so they are taking advantage of that I think as well by you gambling your deposit away and then telling Yoyo while you gambled your deposit away so sorry you don’t get a bonus and they’re cheating. They’re deceiving in the end and put the other thing they have a date I asked them to self exclude my self! But they have no care if uu have a bad controlling habit! And they still have my account active they don’t care about your control instead they try to abuse it and take it for granted! They need to refund my money and close my account and I’m going to authorities and reporting them their fraud.
Hello, Lism028 Thank you for leaving feedback about our platform. We apologize for the inconvenience you've experienced with our live chat feature. It's essential for us to address this issue and improve your overall experience, hence we would like to understand more about what happened when you tried to access live chat. Particularly, could you let us know what error message or issue you encountered when you clicked on the live chat icon? This information will help us pinpoint the problem and ensure it doesn't recur. Regarding the bonuses you mentioned, we also would be grateful if you could clarify which specific bonuses you were talking about. We strive to provide our players with various bonus offers, including free spins, which are often sent by emails to our players who are subscribed to our send-outs. Knowing the details of your expectations will assist us in resolving this matter appropriately. Furthermore, to allow us to investigate this situation further and ensure that you receive the support and assistance you deserve, please provide us with your full name and email address. You can also send it to this email address: [email protected] We value your feedback and can assure you that we are committed to improving our services and your satisfaction as a player. Sincerely, 21bit Casino
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The only thing to like is their choice of games, they have all my favorite games. I have also had a few nice wins, but not having any reply from support, VIP manager and no live chat is a huge negative as it makes me as a player feel lost and ignored as I can not get a reply to any of my questions.
Negative sides:
1. No live chat feature
2. No reply for days from support
3. No reply for days from the VIP manager, which is even worse than not getting a reply from the support
4. Withdrawal pending for 48 hours, despite having written on their website that processing their withdrawal on their end takes 24 hours. And again no reply to my emails.