Reviews

Page 19 – Player Reviews for 1xBet Casino

1xBet Casino
Welcome Bonus

100% up to 30300 PHP + up to 150 Free Spins on Sweet Bonanza, 1st Deposit Bous

Our Rating CasinoRank
2.9/10
CasinoRank
Player Rating 570 reviews
8.2/10
570 reviews
Complaint Response 547 complaints
2 days avg. 547 complaints

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Player Rating
8.2/10 ● 570 reviews

AI-Generated Summary of Our Player Reviews

Players appreciate the wide range of betting options available, which allows for a diverse betting experience across various sports. Additionally, the platform's user-friendly interface and quick deposit and withdrawal processes contribute to a generally positive experience.

Many users express frustration with the slow customer support and lengthy KYC verification processes, which can delay withdrawals. Additionally, there are serious concerns about the handling of funds, with some players reporting blocked withdrawals and lack of communication from the support team.

Top Reviews From Our Players

I’ve been with 1xbet for many years and have no real complaints. Regular communication without all the spam you get from other companies. Good promos.
Easy cash out and withdrawal times are really quick. The 1xbet app has got better over the years and it’s now spot on.

Website can slowdown. Not large live broadcasts section, want more esport translations. In general I can't find another cons of 1xbet. This website is decent in my opinion, haven't any complaints for now.

Excellent service, always keep to their terms and side of the deal,.
NEVER a problem with payouts on promotions and bonuses unlike some other sites.
Good offers, free games and easy to use site.

When using the pс version of the site, streams sometimes lag. If you, like me, like to watch online broadcasts of matches, it is better to use the 1xbet mobile application.

Dear mustafa88, We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us! Regards, The 1xBet Casino Team

user avatar

1xbet once used to be in my top 3 favorite online casinos but now not so much still I like to give honest reviews so I will share some of the pros.

- Simplest and fastest verification process I was literally verified and ready to play within minutes.
- More payment options than any other online casino that I have played with up till date
- A huge variety of casino games and even sports betting

So let me share some of the major drawbacks I feel playing with 1xbet casino.

- A lot of the times and I literally mean every once in three times the deposit amount arrives in my account too late I can't be specific about the time delay because it is never the same on good days it's just a few hours late but other times it could also be 2 days after you expected it to arrive. Btw when this issue does not occur otherwise the payment shows in my account instantly within seconds using the same payment wallet or method

- Just a while ago they kicked out one of the best live games and slot provider gaming company by the name of evolution gaming which is the main reason why I completely stopped playing with them. Well that's a personal complain or drawback that I think gives their competitor an edge over them

- I would end the review with this one which is about their promotion offers. A lot of their competitors give me good bonuses when I am in a big loss over the last few days but they don't even bother asking if I'm doing okay and I know it's not their job but they should know others are doing a lot to console their players when they need it

Dear Shahness, Thank you for sharing your opinion. We always try to improve our product and our service in order to meet customer's expectations. Please if you have any comments about working with 1xBet, send it to us via email - [email protected] with providing your client ID. We will be happy to help you with any questions you may have Regards, The 1xBet Casino Team

user avatar

1xbet works not only online, but also at betting shops. it is very convenient because a lot of people can get together. the great line on basketball and tennis, especially on not top matches. I am completely satisfied with the work.

I don't think there is ideal for that business. one star I take because the verification takes long. I don't have it but my friend had to do it. At the end everything was fine.

Dear ADEBAYO, Thank you for your review. We are glad that you have such a good experience with 1xBet! Good luck in betting Regards, The 1xBet Casino Team

user avatar

As a new player I don't have any good feedback with this casino, can say only have cons, u can find below section. U can find variety of casino games and sports betting

Most important thing for casino is support and games and payment system
Coming to support
I can say no Support instead of bad Support, if u have any issue you have to wait until they resolve, players don't have any other option to reach them

Gaming
If your evolution hater don't go with this casino

Payment system
Bad experience with this casino reg payments, not only me many negative reviews on 1xbet payment system from many people

Overall I can say I don't recommend this casino that want to play casino games and sports betting, because maybe u play and u win but u can't get money back 🤷

Dear GAMINGS, Thank you for your feedback. Please note that the issues with the transactions are on your payment system's side, not at 1xBet Company. We process payments immediately, and the delay is solely on the part of your payment system. In order to solve your question, we have already contacted the payment system and will give you an answer as soon as we receive information from them Regards, The 1xBet Casino Team

user avatar

Good variety of odds.
Good value on odds.
Very fast withdrawals to e-wallets (within 15 minutes usually).
Large variety of deposit options.
Live betting market is the biggest in the industry.
App for mobile.

Live Chat only gives automated pre-written messages, and the information is often wrong.
Bonus terms are bad compared to other bookmakers in Europe.
Crypto deposits are not credited fast enough. Can take several days even after confirmation on the blockchain.
DO NOT make withdrawals to PayPal, they use some shady withdrawal methods to PayPal, and many users are getting their PayPal account permanently frozen.

Dear MARUMU, Thank you for your feedback. Please contact us via [email protected] with your client ID. You can describe all your questions there and we'll check all the necessary information Regards, The 1xBet Casino Team

user avatar

I like that I can place bets in the local currency. This is really convenient and does not cause problems with converting. I regularly participate in happy Friday, but I didn't get a bonus for the first deposit, because the rules are a little complicated

After reading such negative reviews here I was a little worried to play at 1xbet, but I play here over year without any problem. I think that only support can be more useful

Dear RAWLE_WER, Thank you for your feedback. We take into account your comments. Also, please, for any questions you can contact us via [email protected]. We will be glad to help you at any time Regards, The 1xBet Casino Team

user avatar

Many deposit methods and many withdrawals method as well. Easy to use also have an app for android and iphone users, crypto withdrawals are almost Instant.

I am a long time 1xbet user and have wagered too much since I signed up there(this month alone I wagered 2500$ in sportsbetting and around 5000$ in casino)
Some days ago I claimed their Friday offer and successfully completed it after that they restricted all of the benefits of 1xbet site from my account. Now I am not getting any bonus points for bet placed, Vip cashback(Which I worked very hard and also lost ton of money trying to climb up my rank), 1xsaloon offer tickets also 1xbet Christmas present. I am not getting any tickets of their offer now and is now stuck with normal account with no benefits even tho I am a long time user and have lost so much money there. The sad thing is they don't even explaining me anything and their live support told me to mail them and its been 7 days since I have not got any response.

Not A Site For Long Term High Roller

Dear RAJEEVJIMRPIN2, Thank you for sharing your opinion. Every review is important for us. As we can see your account is fully able to participate in all Promos. Please check this one. If you have any additional questions, please contact us via [email protected] Regards, The 1xBet Casino Team

user avatar

Good site to betting. The most important thing is they paid my winnings to Visa. Also, thanks for the live streams. Been using 1xbet for almost a year and have no complaints

Once I had to contact the support for incorrect betslip and I can't say that everything went good, but my coupon was recalculated. There were no more problems

Dear JURGEN, Thank you for sharing your opinion. We are glad that you have such a good experience with 1xBet. For any additional questions, you can contact us via [email protected] Regards, The 1xBet Casino Team

user avatar

Absolutely nothing at all. I warned y’all about these scammers last year. Pure thieves. Fake games.
Don’t be fooled by their bonuses. This is not an honest casino.

Fake NETENT games
Fake casino with a questionable licence. Warned everyone about them.
Do not play here. I never made one deposit after my first. I realized NETENT was fake.
Luckily I only made one little 20 dollar or so deposit scammers.

Dear JOHNNYGOTTHEBONE, Thank you for sharing your opinion. We always try to improve our product and our service in order to meet customer's expectations. Please if you have any comments about working with 1xBet, send it to us via email - [email protected] with providing your client ID. We will be happy to help you with any questions you may have Regards, The 1xBet Casino Team

user avatar

Nothings as such that I like I have lost alot and that's the only reason. The application presentation is good easy to play on is the only add-on for 1xbet

I somehow feel someone tackles this app, if you win tables turn for you and suddlenly you start losing, as if someone has an eye just on you... customer service is the worst, they don't value customers nor their money. Always an issue with deposit and withdrawal....being an VIP status holder I have never been given proper service.

Dear RAHUL4407, Thank you for sharing your opinion. We always try to improve our product and our service in order to meet customer's expectations. Your complaint has been reviewed and all information about your payments has been checked. If you have any more questions, please write to us in our email - [email protected]. We will be happy to help you with any questions you may have Regards, The 1xBet Casino Team

user avatar

The only thing I liked is the lower deposit options available and game selection.
In all reality I thought this was gonna be an awesome site, then it was most horrible experience. Don't even bother with their ******* bonuses. Seriously. Please re blacklist these guys

Support is garbage, talking to a bot on live chat. Made first deposit, two deposits actually. Never got credit my bonus, then I message support. They tell me I have to be a regular player before I get the registration welcome bonus?? And to deposit again. What the ****. I ended up having to call them and tell them it was b.s. to get it. Then I wagered my free spins and then didn't get the bonus lol. This place seems fraudulent for sure. I say blacklist them.

Dear HIEBS, Thank you for sharing your opinion. We always try to improve our product and our service in order to meet customer's expectations. We kindly ask you to send all details about your issue and your client ID to our email [email protected]. We will check your account for the correctness of the bonus calculation Regards, The 1xBet Casino Team

user avatar

I only play here. I have both won and lost a lot on this website... Played on MANY WEBSITES... LOST A LOT... Had a lot of websites play the whole, we don't accept your form of ID. (Ontario health card) but i provided bank statement from two banks one in paper one electronic, tax form, another piece of mail, organized with my account number name and other relevant info, was polite and said thank you and did not send repetitive emails or bug them, they approved my account for withdrawals and voila.
Don't annoy them.
They aren't shady, they just don't tolerate annoying people who have no patience.
Like I said. It's the only casino I play on. Probably deposited between 50000-100 000$ by now in past three years Won a lot too. I'm a sapphire member.

Unfortunately I didn't get past the identity verification at their brother site 1xslots after depositing, I deposited and they froze my account and wouldn't accept anything but a passport which I don't have. :(
One problem im having tho, is I've always made deposits using the perfect gift prepaid Visa or Mastercard, or vanilla prepaid Visa or mastercard and it's not working now when I try to use those cards on 1xbet. When I tried to use the same brand of cards on the xslots they froze it worked so I don't know what's up... I'd like to deposit but because of that i cant
My player number on 1xbet is 74692169
On 1xslots its 181593673

Dear IZZZOB, Thank you for sharing your thoughts Since we are always looking to improve our service, any feedback is important for us Please, if there is anything you need our assistance with contact us via Live Chat on site or by the next email [email protected] Regards, The 1xBet Casino Team

user avatar

It's ok. There was a problem when I try to withdraw my money, but it was very quickly and positively resolving. Also, there are a lot of promo and high odds.

This month when I want to withdraw my money from account there was a problem with my ID. It was solved, but there was a long check of documents, almost one week.

Hi RICKARDO! Thank you for sharing your feedback. We always try to improve our product and it's very important to receive reviews about our service Regards, The 1xBet Casino Team

user avatar
Inactive user
1/10

The odds are good. There's not much more to say positive about this site, everything else is not good, live chat Is horrendous, and they try to keep your money blocked in the website

Almost everything.
Live chat support is basically bots talking to you, they never reply properly or even help you. I have my account blocked for security services with 1.5k in the website, and the security service asked me for a lot of things, somethings almost impossible to get and I sent them and I still have my account blocked. DON'T BET ON THIS WEBSITE
NEVER. Even if the odds are lower in other websites go for it.

Hi NV17101! Thank you for sharing your thoughts. Since we are always looking to improve our service, any feedback is important for us. Please If there is anything you need our assistance with contact us via Live Chat on site or by email [email protected] Regards, The 1xBet Casino Team

user avatar

Odds are good, website is well designed, lots of payment methods but thats the only good part (also they can accept customers from a lot of jurisdictions)

Probably the worse betting website of all time. Their security service is asking things impossible to do, probably with the aim of keeping the money of players, this is really crazy, I wonder how they can still be allowed to be keep operating.
Really, tons of other reliable bookmakers, do not lost your money, your time and energy trying 1xbet and fighting they incompetent security service

Hi NATEXA! Thank you for sharing your feedback. Since we are always looking to improve our service, it is important for us to receive such a constructive review. If there is anything you need our help with, please, contact us via Live Chat on-site or by email [email protected] Regards, The 1xBet Casino Team

user avatar

Fast withdrawal, many types of bets, even not at sport. Odds are higher than at most bookmakers. Have no problem with them for two years. Once I had verification for two weeks, but passed it successfully.

One thing - support is slowly. When I had verification, I sent documents to email and don't have an answer for two days. I decide to ask support and they answer me after one hour. Nothing critical.

Hi ANT_LU! Thank you for sharing your feedback. We always try to improve our product and our service in order to meet customers expectations Regards, The 1xBet Casino Team

user avatar

A lot of games. Fast deposits, fast cash outs (if you get the verification of course). Good for playing from Russia, you can easily find working mirrors on google.

Bonus? No, I haven’t heard, for 2 years, except Sana'a Friday, nothing, support for robots, you tell them when the cashback is the site displays the old timer, and they are like this every 7 days, although you ruined a ruby ​​who threw money there.

Hi BAKS4Y4Y! Thank you for sharing your thoughts. Since we are always looking to improve our service, it is important for us to receive such constructive feedback. If there is anything you need our assistance with, please, contact us via Live Chat on site or by email [email protected] Regards, The 1xBet Casino Team

user avatar

Best bookie and casino in industry, I have not ever had any problems, only real casino/bookie out there to high rollers like me. I just cannot understand all the bad reviews. Odds are awesome, withdrawals very quick and game selection very big in casino. Keep up the good work! My alltime favorite.

Nothing really bad to say about the casino. Customer service can be little rude and hard to deal with sometimes but that's all I can think of. Just make sure you are vertified and you are good to go!

Hi Valtojohannes! We are glad to know that you have such a positive experience with our brand and hope we can continue to meet your expectations. Regards, The 1xBet Casino Team

user avatar

A lot of games. Fast deposits, fast cash outs (if you get the verification of course). Good for playing from Russia, you can easily find working mirrors on google.

No responsible gaming.
They 100% trying to prevent you from limiting yourself. You need to get thru ID verification to limit yourself! email-only, so no fast-restrictions. Even if you block yourself, it's up to 1 year. After that you'll get nice bonuses to play and (again) hardest self-restriction in the industry.

I have gambling problems, i told them about that, all that they can do is keep asking you to write whole bunch of emails and send your documents.

Hi Badseed! Thank you for sharing your thoughts. Since we are always looking to improve our service, it is important for us to receive such a constructive feedback. If there is anything you need our assistance with, please contact us via Live Chat on site or by email [email protected]

user avatar
Inactive user
9/10

Casino games in all categories here can be found. Many slot games here are lucky and enjoyable.

I don’t like many unreal games with which it’s not possible to win. I’dn’t have to remove these games because the site would work without interruption.

Hi! Thank you for sharing your opinion. We always try to improve our product and our service in order to meet costumers expectations. If you want to discuss our offers on gambling, please contact us via Live Chat on site or by email [email protected]

user avatar

Way this casino is on blacklist I dont understand ??? I deposit and play here win many times no problems with withdraw I got my money on skrill in 2 3 min, nothing bad to say here all the best

Hey! Thank you a lot for such a positive feedback. We are glad to hear that you are enjoying our games and hope we will continue to meet your expectations! Regards, The 1xBet Casino Team

user avatar

They have a variety of game providers.
Too many choices of games.
However the positive part will not be positive if the negativity ratio is higher. It will never cover up their shameless activities.

Customer service is awful.
Security team are the worst, and they try to find ways for more obstacle to not pay players by a non-ending requests.
This casino is the worst in the world specially in the way they deal with customers and I don't recommend it to any one.
STAY AWAY AS MUCH AS YOU CAN.
Their easy registration & deposits methods is a bait for something bad to happen later, specially when winning a big amount.

A huge range of games to choice from, plus a free wheel spin daily for bonuses.

The customer service is the worse I've come across. Live chat cut you off & the email support just repeat the same thing over & over without giving you answers. E Payments are being taking via private Email account not business, this was confirm to me by my E Payment provider. Stay well clear!!!

Lot of provider, they have best for live casino player, a lot of choice and slots .

Customer service sucks, slow problem solving, even you dont remember your account can take days or week to get back, beware of some slot, and I hate when I try to reach support they just cut you off and you have to keep trying until you got one..

Support email was really not helping much, if you asking more they just repeat the same thing send to you.. That was annoying, and really slow problem solver, even small cases, 1xbet you need a lot to improve

Fastest withdrawal of any casino I have used.
Amazing choice of slots, and the lowest minimum bet live casino I have seen.
Fantastic Friday and Monday deposit bonus.
Improving on their loyalty bonus for slots.
Free daily spin on Lucky Wheel. Can prove profitable.
Loads of live football streaming and great in play betting system/display

Did have a few issues withdrawing at the beginning, but managed to understand why there was an issue and now its flawless.

2075 games available.

Including counterfeit Netent and probably others

https://youtu.be/BkmokcAIEBg

Pathetic excuse of a disgrace for a casino. Fake Netent games here folks.

Do not deposit.

https://youtu.be/BkmokcAIEBg

Why 1xbet dont ask for any documents for verification? You can create your account in 5 min and start deposit and withdraw.
Small withdraw 20-50-70 euro are very fast (neteller wallet)
I never try to withdraw big amount but after reading many absurd comment about closing account with more than 5k balance i will nevet try to withdraw more than that ( tunisien players dont have problems with this bookie )

Nothing is good about this scam casino, please move it back to ban list.

This casino should move back to the ban list. still they do not have any possibility to set limits and closing of your account is very complicated. They do not accept driving license as identification. And I suspect that they are still running unlicensed games.
For example some Play'NGo games have a weird jackpot which I never seen before.
The Novomatic games are pointing to a demo site where the currency is not visible in the game.

So to spare all new players the trouble with this site please move it back to the ban list.

Great variety of games and payment methods compared with others.

You can still play Palaytech Marvel slots with IP address in Japan not in Europe. And you can still play them.
I have asked if it is "real" playtech Marvel slots or not, but I never got the clear answer.
Also asked if 1xbet and 1xslots are in the same group and they said "no" or "I will ask the manager and send you email, of course I didn't get email.
But you can log in with the same account info and funds are transferred seamlessly.

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