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Share your thoughts with other playersAI-Generated Summary of Our Player Reviews
Many players express frustration with the lengthy KYC verification process, which can delay withdrawals significantly. There are serious concerns regarding customer support, particularly with automated responses and lack of assistance during withdrawal issues.
Top Reviews From Our Players
I only play here. I have both won and lost a lot on this website... Played on MANY WEBSITES... LOST A LOT... Had a lot of websites play the whole, we don't accept your form of ID. (Ontario health card) but i provided bank statement from two banks one in paper one electronic, tax form, another piece of mail, organized with my account number name and other relevant info, was polite and said thank you and did not send repetitive emails or bug them, they approved my account for withdrawals and voila.
Don't annoy them.
They aren't shady, they just don't tolerate annoying people who have no patience.
Like I said. It's the only casino I play on. Probably deposited between 50000-100 000$ by now in past three years Won a lot too. I'm a sapphire member.
Unfortunately I didn't get past the identity verification at their brother site 1xslots after depositing, I deposited and they froze my account and wouldn't accept anything but a passport which I don't have. :(
One problem im having tho, is I've always made deposits using the perfect gift prepaid Visa or Mastercard, or vanilla prepaid Visa or mastercard and it's not working now when I try to use those cards on 1xbet. When I tried to use the same brand of cards on the xslots they froze it worked so I don't know what's up... I'd like to deposit but because of that i cant
My player number on 1xbet is 74692169
On 1xslots its 181593673
Dear IZZZOB, Thank you for sharing your thoughts Since we are always looking to improve our service, any feedback is important for us Please, if there is anything you need our assistance with contact us via Live Chat on site or by the next email [email protected] Regards, The 1xBet Casino Team
It's ok. There was a problem when I try to withdraw my money, but it was very quickly and positively resolving. Also, there are a lot of promo and high odds.
This month when I want to withdraw my money from account there was a problem with my ID. It was solved, but there was a long check of documents, almost one week.
Hi RICKARDO! Thank you for sharing your feedback. We always try to improve our product and it's very important to receive reviews about our service Regards, The 1xBet Casino Team
The odds are good. There's not much more to say positive about this site, everything else is not good, live chat Is horrendous, and they try to keep your money blocked in the website
Almost everything.
Live chat support is basically bots talking to you, they never reply properly or even help you. I have my account blocked for security services with 1.5k in the website, and the security service asked me for a lot of things, somethings almost impossible to get and I sent them and I still have my account blocked. DON'T BET ON THIS WEBSITE
NEVER. Even if the odds are lower in other websites go for it.
Hi NV17101! Thank you for sharing your thoughts. Since we are always looking to improve our service, any feedback is important for us. Please If there is anything you need our assistance with contact us via Live Chat on site or by email [email protected] Regards, The 1xBet Casino Team
Odds are good, website is well designed, lots of payment methods but thats the only good part (also they can accept customers from a lot of jurisdictions)
Probably the worse betting website of all time. Their security service is asking things impossible to do, probably with the aim of keeping the money of players, this is really crazy, I wonder how they can still be allowed to be keep operating.
Really, tons of other reliable bookmakers, do not lost your money, your time and energy trying 1xbet and fighting they incompetent security service
Hi NATEXA! Thank you for sharing your feedback. Since we are always looking to improve our service, it is important for us to receive such a constructive review. If there is anything you need our help with, please, contact us via Live Chat on-site or by email [email protected] Regards, The 1xBet Casino Team
Fast withdrawal, many types of bets, even not at sport. Odds are higher than at most bookmakers. Have no problem with them for two years. Once I had verification for two weeks, but passed it successfully.
One thing - support is slowly. When I had verification, I sent documents to email and don't have an answer for two days. I decide to ask support and they answer me after one hour. Nothing critical.
Hi ANT_LU! Thank you for sharing your feedback. We always try to improve our product and our service in order to meet customers expectations Regards, The 1xBet Casino Team
A lot of games. Fast deposits, fast cash outs (if you get the verification of course). Good for playing from Russia, you can easily find working mirrors on google.
Bonus? No, I haven’t heard, for 2 years, except Sana'a Friday, nothing, support for robots, you tell them when the cashback is the site displays the old timer, and they are like this every 7 days, although you ruined a ruby who threw money there.
Hi BAKS4Y4Y! Thank you for sharing your thoughts. Since we are always looking to improve our service, it is important for us to receive such constructive feedback. If there is anything you need our assistance with, please, contact us via Live Chat on site or by email [email protected] Regards, The 1xBet Casino Team
Best bookie and casino in industry, I have not ever had any problems, only real casino/bookie out there to high rollers like me. I just cannot understand all the bad reviews. Odds are awesome, withdrawals very quick and game selection very big in casino. Keep up the good work! My alltime favorite.
Nothing really bad to say about the casino. Customer service can be little rude and hard to deal with sometimes but that's all I can think of. Just make sure you are vertified and you are good to go!
Hi Valtojohannes! We are glad to know that you have such a positive experience with our brand and hope we can continue to meet your expectations. Regards, The 1xBet Casino Team
A lot of games. Fast deposits, fast cash outs (if you get the verification of course). Good for playing from Russia, you can easily find working mirrors on google.
No responsible gaming.
They 100% trying to prevent you from limiting yourself. You need to get thru ID verification to limit yourself! email-only, so no fast-restrictions. Even if you block yourself, it's up to 1 year. After that you'll get nice bonuses to play and (again) hardest self-restriction in the industry.
I have gambling problems, i told them about that, all that they can do is keep asking you to write whole bunch of emails and send your documents.
Hi Badseed! Thank you for sharing your thoughts. Since we are always looking to improve our service, it is important for us to receive such a constructive feedback. If there is anything you need our assistance with, please contact us via Live Chat on site or by email [email protected]
Casino games in all categories here can be found. Many slot games here are lucky and enjoyable.
I don’t like many unreal games with which it’s not possible to win. I’dn’t have to remove these games because the site would work without interruption.
Hi! Thank you for sharing your opinion. We always try to improve our product and our service in order to meet costumers expectations. If you want to discuss our offers on gambling, please contact us via Live Chat on site or by email [email protected]
Way this casino is on blacklist I dont understand ??? I deposit and play here win many times no problems with withdraw I got my money on skrill in 2 3 min, nothing bad to say here all the best
Hey! Thank you a lot for such a positive feedback. We are glad to hear that you are enjoying our games and hope we will continue to meet your expectations! Regards, The 1xBet Casino Team
They have a variety of game providers.
Too many choices of games.
However the positive part will not be positive if the negativity ratio is higher. It will never cover up their shameless activities.
Customer service is awful.
Security team are the worst, and they try to find ways for more obstacle to not pay players by a non-ending requests.
This casino is the worst in the world specially in the way they deal with customers and I don't recommend it to any one.
STAY AWAY AS MUCH AS YOU CAN.
Their easy registration & deposits methods is a bait for something bad to happen later, specially when winning a big amount.
A huge range of games to choice from, plus a free wheel spin daily for bonuses.
The customer service is the worse I've come across. Live chat cut you off & the email support just repeat the same thing over & over without giving you answers. E Payments are being taking via private Email account not business, this was confirm to me by my E Payment provider. Stay well clear!!!
Lot of provider, they have best for live casino player, a lot of choice and slots .
Customer service sucks, slow problem solving, even you dont remember your account can take days or week to get back, beware of some slot, and I hate when I try to reach support they just cut you off and you have to keep trying until you got one..
Support email was really not helping much, if you asking more they just repeat the same thing send to you.. That was annoying, and really slow problem solver, even small cases, 1xbet you need a lot to improve
Fastest withdrawal of any casino I have used.
Amazing choice of slots, and the lowest minimum bet live casino I have seen.
Fantastic Friday and Monday deposit bonus.
Improving on their loyalty bonus for slots.
Free daily spin on Lucky Wheel. Can prove profitable.
Loads of live football streaming and great in play betting system/display
Did have a few issues withdrawing at the beginning, but managed to understand why there was an issue and now its flawless.
2075 games available.
Including counterfeit Netent and probably others
https://youtu.be/BkmokcAIEBg
Pathetic excuse of a disgrace for a casino. Fake Netent games here folks.
Do not deposit.
https://youtu.be/BkmokcAIEBg
Why 1xbet dont ask for any documents for verification? You can create your account in 5 min and start deposit and withdraw.
Small withdraw 20-50-70 euro are very fast (neteller wallet)
I never try to withdraw big amount but after reading many absurd comment about closing account with more than 5k balance i will nevet try to withdraw more than that ( tunisien players dont have problems with this bookie )
Nothing is good about this scam casino, please move it back to ban list.
This casino should move back to the ban list. still they do not have any possibility to set limits and closing of your account is very complicated. They do not accept driving license as identification. And I suspect that they are still running unlicensed games.
For example some Play'NGo games have a weird jackpot which I never seen before.
The Novomatic games are pointing to a demo site where the currency is not visible in the game.
So to spare all new players the trouble with this site please move it back to the ban list.
Great variety of games and payment methods compared with others.
You can still play Palaytech Marvel slots with IP address in Japan not in Europe. And you can still play them.
I have asked if it is "real" playtech Marvel slots or not, but I never got the clear answer.
Also asked if 1xbet and 1xslots are in the same group and they said "no" or "I will ask the manager and send you email, of course I didn't get email.
But you can log in with the same account info and funds are transferred seamlessly.
Good variety of games, but will never play at this casino again!
Used to be all fine.. Today, I made lots of depostis.. maybe 250€... then deposited 60€, and reached 300€ in dream catcher wheel from evolution caming..
Tried to withdraw, error saying I must wager last deposit at least 1 time (already done that in dream catcher). Then, gone to roulette (as usual), reached 420€... made withdrawal request, and same error again.
Contacted support (ohh you need to wager your last deposit 1 time)......... Then, go to slots, played more than 60€!!!!
Error again on withdrawal..
It obviously ended the way they wanted.. lost it all!!!! Will never play again on this casino, and will alert many of my friends that started to play here because I've recommended....
bye
Do not deposit any money on this site! I did and when I won, I tried to withdraw a portion of my profit (not all profit!) and SURPRISE: My account was locked with all my money in!
Now, they respond that my account is under verification and that I need to follow the instructions on their website, BUT, when I try to send the documents they requested (after the third round of many docs already sent!).
The site shows me : "The server is not available! Please try again later". I've been trying for 3 days and nothing!
I need to give 10 stars for this one.
I don't know if they have fake slot games or not, as I don't play slots.
1xbet is awesome for sports bet (good odds), and offer a large section of live dealer games, which is awesome for me because it's where I usually play.
Lot's of roulette and blackjack tables, from low to high limits. Simply Perfect this way!!
Account verified and some withdrawals completed in minutes, right on the first day.
Perfect again!
I just hope 1xbet stills alive for many years!
Its a shame that I've only discovered it now.
Good website. I like how they accept US players. Games are not tight.
1xBet Casino I found recently while going trough AG casino list directory.I have been a member of couple of hundred casinos but like most of players I am still eager to find some new casino to play in. I am not sure about other but I always hope to find some reputable casino with nice offers and bonuses and maybe something new. The one that will be better then previous casinos.
1xBet seems to be true refreshment on my list. I found some incredible facts, incredible to me. For start let’s say that their webpage is translate to 50 different languages. Way to go and this is an example how to attract customers from all over the world. Second thing I found that 1xBet Casino offer currencies almost all world currencies. Sounds incredible but you can check it out anytime you like. Well allow me to say that I was so happy to see they offer even currency of my country which is BAM. I couldn’t believe this J It was all on my pleasure. So far I know this is the only casino that offer currency of my country. In order to deposit you can choose from 100 different deposit methods. I personally never come across anything similar to this. Same goes for withdrawal options. You have also Sportbook Casino live games, lottery, toto and slots. Even video slot offers seems impressive. You can chose from 10 game software providers. As I keep on searching I liked this place even more. Bonus offer seems acceptable. I never tried to contact Live Support so I can’t tell if it’s ‘amazing’ like everything else here. And there comes fact that minimum deposit is 1 dollar, haahah, this is funny and cool. Only cash-out process takes a bit longer 2 to 3 days.
I’ve tried my luck…only with 5 euro and will be back soon as I lost my ‘baby’ balance really fast. Take a look and enjoy this nice place.
What really made me feel this is not legit casino was that firstly they did not answer question's. One part they say "Our terms are not available for new players." WHAT? Ok, then I noticed a really familiar Logo, logo of videoslots.com casinos logo was used on their game's. Also they are using one other site's logo on live casino. P*hub.. Like, what?? I asked why they are using them, and they refused to answer. So I took a screenshot and informed it further, of course.
This is horrible. Support was rude. I do have proof so I am more than happy to give them to AG support as well if they feel it's needed to keep my review in here.
Good game selection , Welcome bonus, Nice layout , Site runs well
As much as all that good is livehelp has to be the rudest I have ever come across (And I've met some rude ones) DENNIS is just plain rude and blunt and HERALD now here is an agent who literally doesnt care about his job. Simple requests are met with preset answers. Both me and partner set up account here (well my partner got as far as asking Herald if they share a license with "skill on net" to which he kept replying "the information is in the term and conditions".. simple question should have been met with a simple answer not direction to a 30 section document.
Didnt get to withdraw so cannot comment on withdrawl speeds
Its a newish casino, well whoopdy doo, lets pop the champagne.
1xBet Casino SUPERB 9.22 - If this is your idea of a joke then I will never play a recommended casino by this forum.
The casino does not support responsible gaming. Has no deposit limits. The support is shambollocks. The software has no stability and you have to try 2 other urls if that's not whack enough. They charge customers hiddenly in Rubles because that's there merchants currency (But states NO FEES!) especially with wallets.
You need to send a utility bill, and proof of ID to close an account, wow - outright unethical right there! I'm actually so put off by gambling and casinos after this experience, I might not ever deposit again that's how demoralizing this experience was, traumatizing is actually the word. 1xbet does not deserve even 1 star, they should be thrown straight to the wolves and be BLACKLISTED. There is no freaking ways I as a player and I speak for every single person that reads this right here, right now that players should even be A) allowed to access this site and B) Even deposit! Its Sick man, I will not be taking for a tosser by a casino at this donkey showbiz level. ASKGAMLBERS, Do something, you have the entire communities support by the likes of this review, don't worry they will be piling in I promise you, I have not left anything out.
Damn straight!
Nothing...
The worst casino' on the web. Payout none, deposits that last few minutes, no winnings, rude support.
Had some issues withdrawing money. I was told when I tried to withdraw that I had to wager X amount of money before I could, which I had no idea about when I first started playing. Read the fine print and started to realize that this place may not be exactly what it says it is.
Hrmm... I'm first time visiting this casino, so nothing bad to say... From all the review and comment, I just feel that everything is really depends. But for me, I'm okay and satisfied on your sites. Good selection of games, Attracting design. Keep it up!
They don't accept drivers licence with photo on it for account verification this is unbelievable... all the casinos where I had account with them accepted the driving licence ...
Players appreciate the fast processing times for deposits and withdrawals, often receiving their funds within minutes. The variety of betting options and markets available, especially for sports like football and cricket, is also highly praised.