0x.bet Casino

Casino: a super good casino, super good people. The people are pretty quick and super good. Everything else works fantastically. Everything runs smoothly.

As long as you play actively and deposit money, the support team is friendly and quick in assistance. They respond quickly to e-mails and in the live chat.

In the case of an issue where you’re supposed to receive a refund, they make you write a long letter for a refund request. I was found to be in the right and received a settlement agreement, which I had to sign in order to get the money. However, after that, I never heard from them again. All my emails are ignored, even though my request was submitted 6 months ago. They keep you dangling with the signing of such a settlement agreement, but they never refund the money and then stop responding to your emails

Game selection there is quite a good variety of games and providers to chose from.
Rakeback system is also good
The variety of currency’s is good and the option to buy crypto on there site is also good

The withdrawal process is not good, made a withdrawal request in ltc and got a notification to say if successful funds will be transferred within seconds, then received an email to say that they have received my withdrawal request, status of withdrawal was frozen for 12 hours with the option to cancel it. Then it changed to “aggregator status cancelled” so I questioned it through live chat with no real explanation it’s been like that for 3 days no and every day I email or contact live support with still no explanation at all

Smooth service, nice bonuses. A lot of nice slots. Live casino is always up to date. If you are a vio player then you will receive nice bonuses. Perfect.

Honestly, everything works perfectly on this online casino. There are a lot of options for slots, live casino and sports. The live chat works perfectly as well.

There’s a lot of games. The site is really user friendly waves so far I haven’t won really anything but seems to be potential. We’ll see. For now, it’s a decent site. I’ll report back if anything else occurs.

The support could use a bit of help being more helpful. By that I mean, just generally behaving as though you actually care. Like, when a bonus doesn’t get applied, apply it.

The layouts and design is very Nice, and a lot of choice in different games.
The first refund was very difficult, took more than 2 weeks before my winnings were refunded, after a lot of email exchanges. After this, I tried 2 more refunds and it now appears to be going well after 3 days. As compensation, I did get an extra bonus.

Sometimes you get a strange disconnect or lag. You'll need to log in again. The bad thing is that you have lost place in the live tables. If you make an extra deposit if you are low in balance, you will also lose your place on the live tables.

So far, so good. The UX is quite good and have had a positive experience so far, apart from the limited responsible gaming support. Nice selection of games.

I have a pending withdrawal, which is yet to be approved. I got a bit worried when reading the reviews here, so I'll come back with an update of my experience in a few days.

What to say? Extremely dodgy company based in Curaçao that holds on customers' winnings and makes up multiple nonsense excuses to pay out. I’ve been waiting since the 24th of June and they lying day after day on the customer support chat. They also limited my bets on football and basketball, so clearly they’re not honest they don’t like winners over here. Put your money and trust somewhere else, for now the National Ordinance on Offthore Games of Hazard in Curaçao is helping me out. Sadly i can’t place a complaint here otherwise I’d do it as well.

Bonuses and Exclusive Offers:
The casino provides enticing bonuses and exclusive offers to enhance the gaming experience for its customers.
These additional perks can add value and excitement to the gameplay.

- VIP Manager Support: The presence of a dedicated VIP manager offers personalized assistance and support to customers. This individual can address concerns, provide guidance, and ensure a smoother gaming experience.

- Calming Atmosphere: The initial impression of the casino is positive, as it strives to create a tranquil and enjoyable environment for its patrons. This can contribute to a more relaxing and immersive gaming experience.

Payout Process Frustrations: There have been significant challenges with the payout process, including delays and a lack of clear communication. Customers have faced difficulties in obtaining timely withdrawals and receiving explanations for the delays, which can lead to frustration and uncertainty.

- Limited Visibility on Results: Customers report a lack of visibility regarding the results achieved, making it difficult to assess the effectiveness and fairness of the gaming experience. This can create doubts and diminish trust in the casino's operations.

- Communication Constraints: Limited avenues for direct communication with crucial departments, such as the finance department, hinder prompt resolution of issues and clarification on payment matters. This lack of accessibility can prolong customer dissatisfaction and impede problem-solving.

I want to share my experience with 0xbet. Overall, I am satisfied with this casino. Depositing money is easy, and the customer service is friendly. I appreciate the user-friendly deposit process and the helpfulness of the customer service.

However, there is one concern I want to highlight: the payout process. It takes a long time for money to be paid out, and the "pending" status before acceptance is too lengthy. Improvement is needed in this area. Still no pay out for me.