Ox.bet Casino - Cant withdraw and no help

I withdraw 47000 from my id it shows withdraw sucessful but money not reached in my bank account yet I contact customer care they raised ticket but still I did not receive money.

Order Details:

Withdraw Amount: 47119 INR

Order ID: F-1828766488249605479

Status: Success

Fee: 2881 INR

Created Time: 4/7/2025, 11:10:30 PM

I deposited roughly $14euro using USDT to ox.bet and they are giving me the “run around treatment” again

This is not the first time this casino has done this they are super slow in replies too making the whole situation unbearable. I tell people to tread with caution using this casino they seem to treat there vips very poorly I am reconsidering playing here.

Here are the blockchain details clearly showing the successful deposit to the correct address supplied by 0x.bet

Transaction Hash:

0x897bed7adcf98bae0d895b529d1d250c086e453d1b9930cb32f078b50c83bac4

Status:

Success

Block:

21343489

6484 Block Confirmations

Value:

0 ETH

($0.00)

Transaction Fee:

0.006066474023346904 ETH

$24.17aud

Gas Price:

13.642428152 Gwei (0.000000013642428152 ETH)

I have deposited around 1400usdt on 0xbet.

I have requested withdrawal (around 470usdt).

Since then my withdrawal has been frozen, with the only answer to what's delaying it "the finance are accepting withdrawals in a queue". All this meanwhile I'm VIP with the advertisement of "lightning fast and instant withdrawals" as one of the perks.

I haven't used any bonus for my winnings, and my KYC is also complete and successful since a week ago.

I've written to them numerous times on e-mail, but no answer. Their live support just pushes me to the VIP manager who just tells me to wait. Moreover he promised that I would get these funds yesterday, on 12.09.2024.

Based on what I wrote casino 0xbet, their withdrawal time should be expressed, especially for vip players.

Such an expectation puts the player under unnecessary stress, undermines the credibility of the casino and shows that the casino is not financially stable.

I would like to warn other bettors and ask you Askgamblers for help.

I have been playing at 0x.bet casino.

On the home page it states no kyc for crypto players.

I have withdrawn a small amount with no problem at all. It took longer than the couple of minutes that was promised but I got the money.

7 days ago I tried to withdraw 11ltc and I got a pop up saying if withdrawal is successful it will be transferred within minutes. Withdrawal status remained “frozen” for a while with the option to cancel withdrawal.

The next day I checked and the status was “aggregator status cancelled”

I have been contacting live chat almost daily asking what’s going on only to be told that there is a problem and that it has been transferred to the relevant department and you will receive an email when they sort the problem.

Usually crypto casinos pay out within hours at the most

This is my first time playing at this casino and I wanted to play a small amount to test their deposit and withdrawal process but it turns out to be extremely delayed.

I deposited 429 TRX and did not use any of their welcome bonus or ever claim another promotion later. I fulfilled their 3x wagering (applicable to all deposits), and my balance became 830 TRX. Then I submitted a withdrawal request.

At first, the status was 'frozen' and the next day, the status became 'approved' but no money was sent to my wallet. When I contacted their live support multiple times, they always first told me using pre-written text that they checked withdrawals in a queue and I had to wait. BUT when I told them it shows as approved in my transaction history, they first told me to wait 24-48 hours to get the money sent out, and now they are telling me they have a technical error with their payment system and it's unknown how much longer I need to wait for this 830 TRX about 96 USD. It has been 3 days and I am not sure what's going on their side.