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Mr.Bet Casino

VERYGOOD 8.08
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Mr.Bet Casino review

  • Smooth interface paired with easy to use navigation
  • Huge collection of games
  • Mobile gambling
  • Live Casino
  • 24/7 customer support available via live chat, e-mail and phone
  • 128-bit SSL protection technology
  • Small number of withdrawal payment method options
  • Additional verification procedures for payouts exceeding $1000
General info & Latest Promos
Website https://mr.bet
Established 2017
Owner Faro Entertainment N.V. Casinos
Casino Promotion Mr.Bet Casino: 150% up to €100 Welcome Bonus

Mr.Bet Casino is an appealing, easy on the eye online casino with a large selection of various exciting games. It is powered by NetEnt, Pragmatic Play and iSoftBet software, which are well-known names in the iGaming industry and a guarantee that players will get an ultimate gaming experience. Mr.Bet Casino’s gaming offer includes various live games, as well as the mobile casino option. The casino acquired its license from the Government of Curacao.

Restricted Countries and Territories

Players from certain countries are allowed to open an account at Mr.Bet Casino, including Canada, New Zealand, Sweden, Finland, Norway, Austria, and Latvia.

Virtual Games

The strongest advantage of Mr.Bet Casino is their offer of online slots from the industry’s leading game providers like NextGen Gaming, Zeus Play, Genii, Habanero, Red Tiger, Multislot, BetConstruct, Cryptologic, Evolution, Booming Games, Pragmatic Play, NetEnt, MrSlotty, Spigo, Elk Studios, Worldmatch, iSoftBet, 1x2 Gaming, Patagonia, Bingo Boom, Casino Technology, Playson, Join Games, Gameart, Pari Play and Endorphina.

The casino provides a vast range of online video slot titles, featuring some super popular games such as Guns N' Roses SlotsJimi Hendrix Slot, Motorhead Slot, Jungle Spirit: Call of the Wild Slot, Burlesque Queen Slot, and Warlords: Crystals of Power Slot. Games differ in themes and payline options.

For players who enjoy playing table games, Mr.Bet has prepared an offer of different virtual options. The offer includes top choices like Jacks or Better, European Roulette, Triple Double Bonus Poker, American Baccarat, TXS Hold’em Pro Series and Sicbo, enriched with other interesting table games. Players can count on sleek animations and changeable bet sizes.

Mr.Bet Casino's assortment of scratch games is an additional treat for players. Players can amuse themselves by playing appealing titles like: Scratch Soccer, Cash Cuisine, Dragon Scrolls, Zodiac Fortune, Star Raiders, Mega Love, and much more.

Live Games

Live gambling experience at Mr.Bet Casino includes four dissimilar live games for players to choose from. State-of-the-art webcam technology allows live streaming at Mr.Bet to cover Roulette, Blackjack, Baccarat and Casino Hold’em on a daily basis. Different dealers, springy bet sizes and interactive features ensure that players will have a fantastic experience.

Mobile Gaming

Mr.Bet's offer is available on various portable devices such as mobiles, tablets, Macs and PCs. Since the casino is powered by some of the world’s most famous games and software providers such as NextGen Gaming, Habanero and Multislot, a huge number of mobile slots selection is what comes as an expected and pleasurable feature.

Support

Mr.Bet Casino's Customer Support is always is available for any relevant issues. They have a 24/7 multilingual live chat service, which is a good guarantee that players will get a quick response. Another option at player’s disposal is Mr.Bet Casino's support mail. Additionally, they have a toll-free phone number available to players.

Security and Fairness

To make all users’ data super safe, Mr.Bet Casino employs an advanced security 128-bit SSL encryption technology. Thanks to this solution the players’ personal information is safe and protected.

Mr.Bet Casino hosts an impressive portfolio of vendors such as NetEnt, a certificated and well-known iGaming provider.

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Mr.Bet Casino Reviews by Players

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Winstonas 1 review
Lithuania

LIKED

The games and overall interface looked nice. Many new games in the market were available. A quick online chat responses were also nice.

DISLIKED

Oh boy the verification procedure... Let me tell you all about it.
I was recommended the casino from a trustworthy source which I will not disclose.
1) I deposited, got bonus, wagered, won 510 euros and requested the withdrawal.
2) Before that I contacted support to ask if I can send them documents up from so this would not take too long, they said the email will be sent to me and documents will be asked there so I waited and after 2 days an email of list of the documents arrive.
3) I sent the documents and in the meant time confirmed with the online chat if they are up to their "standard". My selfies holding the ID and the card was not, because to zoom in was too difficult for them or perhaps the technology is not available to them yet. Anyway being an understanding person I took selfies again and sent if few more times. The online chat approved they are indeed an acceptable quality. IMPORTANT fact I also uploaded my address verification documents and my Neteller screenshoot with info, which was as the chat said up to the standard and no issues with it.
4) After two more days I gets that the bill for the utilities is not good and that neteller screenshot is not good.
4.1) The utility bill I sent was PDF file of a internet service provider. However for the Mr.Bet this was not acceptable since the utility as they understand has to be for "Gas/Electricity/Water" as if in 2018 the internet is somehow not a utility... okay what ever I sent them the joint bill of which I pay for all the service I get in my apartment (water/heat). I encourage Mr.Bet to be more like 2018 and not like 2010.
5) After I repeatedly sent address and bill they said I have to wait 1 - 3 BANKING days, which is absurd how they abuse the rules. I am still waiting, but from the overall I see that additional selfies may be required...

Also I would like to ask MR.BET how is that is that the payment process is up to 3 days ? How is this so long and why ?

This is my experience with MR.BET so far. I think the gambling community should know and keep in mind that.
MR.BET CASINO REPLIED ON JANUARY 16. 2019
Hello Winstonas,
Thank you for raising your concerns.

And also thank you for such kind feedback about our support service!

We apologize for such a long wait on the verification of your documents.

However, we need to mention that the proceeding on a verification request takes some time. Besides, to complete the verification you are to provide the list of required documents.

One of these documents is a utility bill for electricity, water, or gas, as these documents can prove your address. However, the internet bill is not mentioned in this list, as the internet bill is not enough to prove the address.

According to our Terms and Conditions, which you accepted, the withdrawal takes 1-3 business days if only the user provides the full list of required documents. We request the full list of documents for the first withdrawal only to complete the verification. Further withdrawals will be processed within 1 day.

We should also point out that the verification procedure is required to guarantee the security of your account and the safety of your funds. To protect your account and funds, we need to check the documents in accordance with KYC regulations. In other words, we need to be sure that no one pretends to be you to withdraw your money. The verification procedure includes documents request, documents processing, requisites checking, checking of identity, and withdrawal request processing, therefore it takes up to 3 days. The list of required documents helps us to obey these rules and protect your security and safety.

Also, we have just received information that your withdrawal request has been successfully processed.

If you have any questions, please don't hesitate to contact our support team.


Kind Regards,
Mr.Bet team
clement 4 reviews
Norway

LIKED

Support team willing to help although not all are completely competent!

DISLIKED

I have had very bad experience at mr.bet casino starting when I requested withdraw! I definitely do not recommend this casino to players which are used to act fast! In my case my verification lasted 3 days with breaks in between and on the end there was still missing documents! Had to send 4 times selfie with ID among other! After that my withdraw was on pending status for 2 days and no one contacted me and after all I just gave up when they demanded new type of documents!

About slots, you can find many different providers but no BTG or neither blueprint gaming! Slots were very volatile against me! My episode started very unlucky, continues with one and only big hit( approximately 1400x) and finished extremely volatile! After big win I couldn’t hit 50x in bonus games( free spins or whatever you want)! No matter what kind of provider or slot I’ve been playing!

Avoid this casino room if you can’t wait 1 week( or maybe more) for money to be transferred on your bank account!

This is my experience and maybe not all of you have had similar situations with mr.bet
MR.BET CASINO REPLIED ON DECEMBER 25. 2018
Hello Clement!

Thank you for raising your concerns with us.

When you requested a withdrawal, we had asked you to verify your account. According to our Terms and Conditions this procedure takes 1-3 business days.

That is why the verification of your documents was paused for the weekend. However, your documents were checked on Monday, the first business day after you provided us with the documents.

Regarding the result of verification, our risk department requested additional documents, but you have yet to send those in.

The quality of 3 out of 4 selfie photos was too low. The data on the photos should be clear and readable to verify that you are the owner of the account. Otherwise, we can't verify your account.

Also, you should know that the verification procedure is the regular procedure in every casino. However, our casino guarantees that once you pass this procedure, the withdrawals with verified payment requisites will be fast and secure.

If you still have some questions, please feel free to contact our support team.

Kind Regards,
Mr.Bet team
Helafast 10 reviews
Canada

LIKED

Amazing game selection. Gamomat and Merkur are rare finds for Canadians these days. Withdrawals times are acceptable, live chat is always helpful.
I would recommend this casino to others.

DISLIKED

Although the live chat is very helpful, it can take some time to get a hold of anyone. This could be because of where I live and the time difference though
MR.BET CASINO REPLIED ON NOVEMBER 20. 2018
Hello Helafast!

Thank you so much for such kind words. Shortly, even more games will appear in our casino. We’re sure, you will love many of them! Stay with us and you won’t miss any of the newest games added to our collection.

Furthermore, your next withdrawals will be processed faster, because you have already passed verification successfully.

We should apologize for starting with sending you offline messages first instead of online communicating in chat. However, after that we were live in chat and we answered your questions.

If you have any suggestions, how to make our casino better for you and for all our players, please, don't hesitate to contact us any time!

Warm regards, Mr.Bet team

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