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Kajot Casino

7.04
Players from Virginia not accepted
Average Complaint Response Time: n/a
Players from Virginia not accepted
Average Complaint Response Time: n/a

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Kajot Casino review

  • Instant play Casino
  • 24/7 support via live chat, e-mail, phone
  • SSL encryption
  • Proven fair by GLI
  • 24-72 hours pending period for withdrawals
  • Limited selection of table games
General info & Latest Promos
Website http://www.kajot-casino.com
Established 2012
Owner Pro Xenon Mediathek Ltd. Casinos
Casino Promotion Kajot Casino: 125% up to €300

Kajot Casino is an online casino owned and operated by Pro Xenon Mediathek Ltd, established in 2012. Utilizing its own software, designed and developed by Xatronic AG of Austria, Kajot Casino offers its customers a fairly good range of 3, 4 and 5 reels slot games. The casino is licenced and regulated by the Malta Gaming Authority.

Restricted Countries

United States of America is the only restricted country mentioned in the General Terms and Conditions, but players from other countries should check out the applicable Laws in the Jurisdiction of their country of Residence for legality of gambling activities. Alternatively, players can write in to suppor­[email protected]­ajo­t-c­asi­no.com for confirmation of registration eligibility. 

Games

Kajot Casino offers a variety of slot games are of the 3-reels, 4-reels and 5-reels kind, very suitable for traditional and classical slot lovers.Among the most popular are titles such as Ring of Fire XL slot, Lucky Pearl slot, Submarine slot, and Nitro 81 slot amongst others.

Unfortunately, table games are limeted to a single Blackjack variant at the moment of writing.

Mobile Gaming

The mobile version of the software is available to Android and iOS users. Players can enjoy a fair selection of games on the go.

Support

Customer Support Team is available 24/7, 365, and can be contacted through their live chat feature. Other options include contacting the casino via phone or e-mail.

Security and Fairness

Kajot Casino uses the latest industry standard 128-bit, Secure Socket Layer (SSL) encryption technology to collect and store customer data, including all financial transactions, on secured servers protected from unauthorized access by a firewall.

The Lotteries and Gaming Authority (LGA) of Malta controls and regulates the software to ensure that players are provided with fairness in the games at all times. With its very strict gambling legislation, players can have total confidence with the software and the casino. Additionally, the RNGs have been tried, tested and certified by GLI, both for hardware and software, for more ‘ra­ndo­mne­ss’ in all results, assuring even greater fairness in all the games at the casino.

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Casino details
More Casino Details More details
  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • France
    • Italy
    • Poland
    • Portugal
    • Singapore
    • United Kingdom
    • United States [56]
      • Guam
      • Puerto Rico
      • Alabama
      • Alaska
      • Arizona
      • Florida
      • Hawaii
      • Idaho
      • Indiana
      • Iowa
      • Kansas
      • Maine
      • Montana
      • Nevada
      • North Carolina
      • Ohio
      • Oregon
      • South Carolina
      • Texas
      • Utah
      • Vermont
      • Wyoming
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Georgia(US)
      • Illinois
      • Kentucky
      • Louisiana
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Nebraska
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Dakota
      • Oklahoma
      • Pennsylvania
      • Rhode Island
      • South Dakota
      • Tennessee
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • District of Columbia
      • American Samoa
      • Northern Mariana Islands
      • U.S. Virgin Islands
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail: [email protected]

    Support Phone: +356 212 21112

Kajot Casino Reviews by Players

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DISLIKED

I have registered at kajot casino a week ago. The running offer was 5 euro free with max cash out 50 (not bad at all). I have cleared the w.r and send the casino the documents for the verification process. My id written in latin characters, phonebill, neteller screenshot. The documents didnt get an approve. The proof of address couldnt be accepted with the phonebill I sent and the id (and thats hilarious) needed to be translated although it was in latin-english characters.

Also,the casino asked me for a copy of a passport and a bank statement in order verify my address. To summerize:
1. The casino could verify my adress with my phonebill or with my neteller screenshot but it didnt.
2. The casino could verify my i.d. cause it is written in Greek-Latin characters but it didnt
3. The casino asked me for every available document on earth in order to cancel my enormous 50 euro withdrawal.

I think and feel that the whole treatment and behavior of kajot casino is very cheap. It is one of the casinos that stuck on every detail and every small paragraph of the T&C in order to cancel a withdraw. And really, if the ask for so many documents when you try to withdraw 50 euro, what would they do when you try to withdraw a bigger amount?
KAJOT CASINO REPLIED ON DECEMBER 1. 2016
Hi Aivas2003,

Thanks for your review of KAJOT Casino.

As with any offer where there is real money to be had, there are always people willing to abuse the system and try to collect more than they are entitled to. That is why we are stringent with our checks and require more documents should a player never have deposited with us but has a win from our registration offer.

As always, it is always a few which cause problems for the rest.

We thank you that you provided the requested documents and I think you saw that we did not put your identity check on hold, but were contacting you quickly to push the procedure along. We have heard horror stories of other casinos taking weeks to check players in similar cases.

Your account was approved at the weekend and pay-outs will now be able to be made, once authorised, to our supported withdrawal methods.

We hope you enjoyed your game session at KAJOT and look forward to seeing you again soon.

Your KAJOT Team
Afi4wins 1597 reviews
Malaysia
Message

LIKED

Latest Update on Kajot Casino:

After that first dismal experience at Kajot Casino last week, I decided to recheck my laptop, to ensure that the settings and the programs were all up to date. As I have expected, my programs were all fine, with all the latest versions installed. However, when I checked on the laptop's drivers, several were found to be outdated and needed updating. This I found rather strange, because I had already updated all of my drivers some months back, but I did have some technical glitches with my laptop a few times before this, so I guess it was these glitches that had damaged those drivers. Without hesitation, I then updated all the outdated drivers, rebooted as required, and tried logging in into Kajot Casino once again.

Well, well, well, what do you know? Things went smoothly this time around. That terminal selection came up on screen, I then picked a terminal to play a game on, the game loading progress screen came up, but it didn't hang like before! It finished its loading progress and I could then play the games without any problems at all. So, all my previous statements about Chrome and Firefox hanging at this game loading point were indeed erroneous and not true at all. My bad - I thought there was something wrong with the casino's settings, when in truth, it was my own laptop settings that were out! Hehehe.

Next, I checked to see if depositing money using Neteller would face any problems. Nope, not a single problem at all, not like the first time I tried. My deposit went through smoothly, the credit was correctly shown in my balance, but I did not get the welcome 100% deposit bonus, nor the 35 free spins, because I had deposited only 10EUR, just short of the required 15EUR welcome package deposit requirement, which I didn't know of. Oh what the heck! I then decided to leave it at that, rather than make another deposit to try and get that bonus and free spins offer.

I played on 2 games, Aztecs Empire and City Of Gold, and both games played smoothly, without any intermittent disruptions like what I had faced earlier on. Again, I must admit, those earlier statements of mine were indeed erroneous. I did not get cut-off or get any disruptions whilst playing the 2 games this time around, and I really enjoyed it for a nice change. In fact, the 2 games performed quite well too, hehehe.

Well, I was wrong about Kajot Casino on a few aspects, and I now know that Kajot Casino can do well as any other casino could too, but it does need lots more games to be added into its current very limited list of games. Yeah, that would take some time to accomplish, but I do believe it will be done, right Kajot?
KAJOT CASINO REPLIED ON OCTOBER 28. 2016
Thanks for the update Afi4wins,

We will of course keep on top of all future bugs (real or imagined ;-) to ensure all of our players a unique gaming experience.

As to new games, we will shortly be releasing 4 new racing games....again these can be played nowhere else on the internet...only at KAJOT.

Your KAJOT Team
Afi4wins 1597 reviews
Malaysia
Message

LIKED

I first came to know of Kajot Casino about 2 or 3 years ago, when it was still very new in the market. I also knew that they were using their very own gaming platform, something totally unfamiliar with me, with games that I've never played before either. So I've never been interested in Kajot Casino ever since, until yesterday that is. I don't know what made me decide to sign up at the casino, which was kinda strange, because I have always avoided it so far. That 5EUR no-deposit bonus wasn't big enough to attract me, but what the heck, the fact remains, I signed up at Kajot Casino nonetheless! Hahaha.

Perhaps it was meant to be, for me to sign up, be faced with several 'dislikes' that prevented me from enjoying a nice smooth gaming experience at the casino. Every step of the way, I faced one kind of problem, one way or another. It was really strange, but I'm here not to complain, but to give and offer my constructive opinions, in the hope that Kajot Casino would take heed and try to improve things, in whatever way possible.

Firstly, I had problems trying to validate and verify my phone number. I had keyed in my country, I had keyed in my number, I then clicked the 'submit' button, but nothing happened! I waited and waited for the sms to come in on my phone, but it never came. Twice I tried, with same results. After getting in touch with the casino's support team via email, I was then requested to get assistance directly from their Live Chat host, who could resolve this problem, I was informed. True enough, I tried to get that sms again, it still didn't come in, then the host gave me a sms code to use, and that got my phone number verified at last. Phew! Why that phone number verification sms never came through, I will never know!

I got into more problems trying to play a game with that 5EUR no-deposit chip. I tried loading up different games, 3-reels and also 5-reels games, but nothing worked. A screen would come up, with a bunch of play terminals to choose from, but no matter which terminal I chose, all of them would hang at about one-third of the loading up progress. Then an 'initialization failed' error message would pop up, each and every time I tried. This really got me fuming, but I kept my cool as best as I could. Not even the Live Chat host could resolve this hitch for me. But I wasn't about to give up as yet. I cleared all my laptop's caches, temp files and cookies too, tried again, but without any success. Then I tried changing my browser, from Chrome to Mozilla Firefox. Still the same. I then tried using the hardly-used Internet Explorer, and what do you know, the damn thing worked! The game loaded up slowly, bit by bit, but I was happy enough to see it progressing. When the game finally came on, I played it, but got cut off intermittently, every few minutes, and I don't really know why, because my ISP was running okay the whole day. That irritated me further! I finally lost all the 5EUR, not surprisingly of course, but decided not to make any deposit to claim the 100% welcome bonus. Not until all those nagging glitches have been resolved or removed. I'm not about to face any more such problems for the day. I might just blow my top, which I don't ever want to do!

Personally, I think the problems may lie within that terminal selection stage. Why Kajot Casino is still using this very old method of loading up a game, I cannot imagine. Why can't a game be directly loaded up, as in almost every other online casino nowadays? Some years back, yes, certain casinos were using this 'terminal selection' method, but all of them are no longer using it, except for Kajot Casino! Maybe I'm wrong with this, but it's only my own personal opinion. I think Kajot Casino should abandon this terminal selection method and use the direct loading method instead.

DISLIKED

Could all of these problems be due specifically to my laptop in use? I really don't know but I really doubt it! I'm using Windows 10, all my programs have been updated to the very latest, including Adobe's Flash Player (I've got both 32bit and 64bit installed), so there isn't any reason why it should failed. Then how come it could worked when I used my old non-updated Internet Explorer? It seems to me like Kajot Casino needs to upgrade their programs instead, but I'm only guessing of course.

I had wanted to make a deposit, to claim that welcome bonus, and get 30 free spins on top of that, but seeing how things were not working out well at all, I then decided to put off my deposit for another day, until Kajot Casino can be seen running smoothly again.
KAJOT CASINO REPLIED ON OCTOBER 26. 2016
Thanks for your review of our casino.

It does seem that you have experienced quite a few problems whilst testing our offers.

Whilst we do always aim for the highest standard on our website, there are always things which can go awry.

The SMS problem may have been caused by your mobile provider, if you are in Malaysia as it says on your profile. We do not have much experience with SMS in this area and can only say that we have had thousands of european players validate their accounts in the short time since we introduced the service.

Regarding the initialisation failed problem...in our experience this problem is resolved by clearing the browser history, again many times successfully solved by our players...

We will of course be looking into the SMS problem specifically. The other game launch problem is already being looked into, especially since Windows 10.

To the Lobby, it has the advantage that a player can play more than one slot at the same time. Something that is liked by our more potent players.

Your KAJOT Team

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