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CrazePlay Casino

VERYGOOD 8.37
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

CrazePlay Casino Review

  • Top tier software providers
  • Live chat is open 24/7
  • Mobile friendly design
  • Available in multiple languages
  • Limited table games and video poker games
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General info & Latest Promos
Website https://www.crazeplay.com
Established 2019
Owner Gammix Limited Casinos
Casino Promotion CrazePlay Casino: 100% up to €100 + 25 Bonus Spins on Starburst Slot + 10 Spins upon Sign-up

Craze Play Casino is an online casino owned and operated by Gammix Limited. Players will be able to enjoy several different games like video slots and table games and the casino boats a number of top software providers. Players will have instant access to games from the likes of Microgaming, NetEnt, Play’n GO, Quickspin, Betsoft, iSoftBet, Ezugi and many others. They also have a mobile casino and the casino can be reached in several different languages too. They are licensed and regulated by the Malta Gaming Authority. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Bulgaria, China, France, Greece, Hong Kong, Italy, the Netherlands, Poland, Romania, Serbia, Spain, Sweden, Turkey, the United States of America and the United Kingdom. This list could also be updated so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players who like video slots have many to choose from here considering the casino is home to lots of top providers. With the likes of Microgaming, NetEnt and Betsoft players are guaranteed to find something they like. There is a search engine in the casino lobby as well so if players know which game they want to play they can find it using this. Titles include the Boomanji Slot, Rook’s Revenge Slot, Stampede Slot and Wild Toro Slot

There are some table games as well so payers get to enjoy games of blackjack and roulette with a mixture of versions and betting limits. There’s even some poker games and other tables games like Baccarat. 

Live Casino

Players who ike betting with a real life dealer can load the live casino and enjoy a selection of live games that are all hosted by a real life dealer. The games are open around the clock to ensure the casino can cater for all.

Mobile Gaming

Crazy Play Casino is also available on the go for players who may always be on the move. The casino has included a large selection of games on the mobile version of their site and players won’t need to download an app. The casino can be played through a compatible mobile browser and on almost any smartphone or tablet device. 

Support

Anyone who needs help and assistance can contact the casinos customer support team. The fastest way to get help is by using the casinos live chat facility which is open around the clock, 24/7. However, players can also email the casino if they need further assistance and the casino aims to respond within 30 - 60 minutes. 

Security and Fairness

When it comes to security the casino utilizes the latest encryption technology to ensure that sensitive data and financial transactions are transferred securely over the Internet.

They also use a random number generator to ensure all the games available here are fair and produce random results. 

Screenshot

Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Albania
    • Algeria
    • Angola
    • Anguilla
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Barbados
    • Belgium
    • Belize
    • Bonaire
    • British Virgin Islands
    • Bulgaria
    • Cambodia
    • China
    • Christmas Island
    • Cocos [Keeling] Islands
    • Cyprus
    • Czech Republic
    • Denmark
    • Ecuador
    • Estonia
    • Ethiopia
    • Falkland Islands
    • Faroe Islands
    • France
    • French Guiana
    • French Polynesia
    • French Southern Territories
    • Greece
    • Grenada
    • Guadeloupe
    • Guernsey
    • Haiti
    • Heard Island and McDonald Islands
    • Hong Kong
    • Indonesia
    • Iran
    • Iraq
    • Israel
    • Italy
    • Jamaica
    • Kuwait
    • Laos
    • Lebanon
    • Libya
    • Macau
    • Martinique
    • Mayotte
    • Myanmar [Burma]
    • Namibia
    • Netherlands Antilles
    • New Caledonia
    • Nicaragua
    • Nigeria
    • Norfolk Island
    • North Korea
    • Pakistan
    • Panama
    • Philippines
    • Pitcairn Islands
    • Poland
    • Portugal
    • Puerto Rico
    • Reunion
    • Romania
    • Saba
    • Saint Barthéley
    • Saint Helena
    • Saint Kitts and Nevis
    • Saint Lucia
    • Saint Martin
    • Saint Pierre and Miquelon
    • Saint Vincent and the Grenadines
    • Serbia
    • Singapore
    • Sint Eustatius (Dutch Island)
    • Slovakia
    • Slovenia
    • South Georgia and the South Sandwich Islands
    • South Korea
    • Spain
    • Sudan
    • Sweden
    • Switzerland
    • Syria
    • Trinidad and Tobago
    • Turkey
    • U.S. Minor Outlying Islands
    • Uganda
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Venezuela
    • Wallis and Futuna
    • Yemen
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

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CrazePlay Casino Reviews by Players

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Reviewed on June 1, 2020

LIKED

Game selection and deposit options are canadian friendly. I didn’t withdrawal because I had just made a few minimal deposits but they did offer interac if needed.

DISLIKED

I stopped depositing here. As an experienced player I was actually fooled by their bonus terms. I can say without a doubt that the average player Would get nailed.

40 x deposit and bonus requirement, Max 4$ not 4€!!

Be careful with the bonus terms. Have a list of the games that are not allowed. There are plenty.

Actually. Don’t take a bonus. Better.

Support is not friendly. All They do is “terms and conditions”.

Closed account. Lost less than 100 but learned a lot about a casino when it comes to no trust.
CRAZEPLAY CASINO REPLIED ON JUNE 3, 2020
Hello JOHNNYGOTTHEBONE,

I would like to start by thanking you for your positive comments, however I would like to point out that the maximum bet allowed during bonus rollover is $4 which is the same for the rest of our available currencies €4, CA$4, NZ$4 and which is shown to the player in every step of the way including promotion emails if subscribed.

I am sorry if you bet more than the allowed limit, but surely this does not have anything to do with trust as the terms where not hidden from you. Yourself being an experienced player it should have been natural to check about the max bet during bonus play and for the less experienced, we make sure to show them the rules from the very first entry to our casino.

Wish you a great day!

Regards,
Richard



Licious36 7 reviews
Netherlands
Message
Reviewed on May 7, 2020

LIKED

Large selection of games, very nicely graphic customized casino page.
Lots of deposit bonuses.
24 hour and very friendly live chat.
Verify process was in 24 hours.

DISLIKED

A little crazy bonus terms. Be sure to read the bonus terms before playing. Quite a few limited games. Today at 0:30 I asked for a selection, we will see how long the approval will take.
"Licious36"
CRAZEPLAY CASINO REPLIED ON MAY 9, 2020
Hello Licious,

thank you for your nice comments and congratulations for your nice win! :)

In fact, your winnings where payed out to you yesterday on 07.05.2020 17:42... that is the same day of your withdrawal request and even before we received this review.

Enjoy your winnings and hope to see you soon again on CrazePlay!! :)
CasinoPlayr 3 reviews
Finland
Reviewed on April 28, 2020

DISLIKED

Craze Play Casino is a nice looking casino site with, what seems to me as a pretty experienced casino player, like intentionally tricky and misleading bonus practices. Casino bonuses are offered at every turn, but when accepting the bonus, there is no indication that a usual honest player can easily inadvertently violate the rules and which then in retrospect leads to the confiscation of your funds. Even as a person who actually reads through the terms and conditions, you might be mislead by the presentation of the Craze Play Casino Terms and Conditions if you don't take time and read the rules very meticulously.

I played slots on Craze Play Casino several times during some period of time. I took the bonus several times and always played the same games. Just normal slot games at the casino with small bet. Not once was I noted that the games I played were not included in the bonus. Everything runs normally, nothing indicates that you are doing something that is off the terms. You are not being informed or hinted in any way - you can lose as many times as you like. But once you win something, wager it through and try to withdraw, they confiscate the funds and start pointing at the very ambiguously presented terms and conditions.

In my case, during my wagering of casino bonus funds I was actually in touch with the customer service and checked if everything is OK - if my wagering is progressing, they said yes. So not even when asked are they telling you that something is wrong. Only when you try to withdraw.

If a client (a normal person trying to follow the rules) is able only to lose and not to win when playing by his best will and understanding, there's something wrong with the system. After this experience at Craze Play, it definitely goes to the category of Untrustworthy casinos in my opinion.
CRAZEPLAY CASINO REPLIED ON APRIL 29, 2020
Hello CASINOPLAYR,

I feel sorry that you have breached our bonus terms and conditions rules.

However, please note that links to terms and conditions are everywhere on the site and are easily accessible from everywhere, not to mention that are very well written in simplified English so that everyone can easily understand them.
If your winnings were voided because you have played restricted games, our terms just state the names of the games that are restricted so I am not sure which part confused you since it's just a simple list with game names. However, please feel free to indicate the extract that confused you so we can modify it as soon as possible!

It is up to the player's sole responsibility to read through the terms and conditions. I can assure you that we happily paid thousands of players who have won with our bonuses, most of them repeatedly.

I fully understand your frustration about this but the rules are very clear and a player doesn't need to be experienced like you to understand that terms and conditions should be read, and this applies not only on casinos but also on everything else. Should you have read the terms and conditions and won legitimately we would probably not be discussing this.

Our amazing guys from customer support are there 24/7 to answer player's questions and they have no means to check what games you are currently playing or how big your bonus bets are. Payments department will then check your playing activity as soon as you request a withdrawal.

I can assure you that there is nothing wrong with the system and our bonus system is top class in the industry.

Wish you the best of luck!
Richard

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