CrazePlay Casino Complaints - Withdrawal & Other Problems

CrazePlay Casino - Does not pay

I won 2563 Euros on the 16th April and Crazeplay have not paid out. Pending for 4 weeks. I email and email them asking for my money and i get the same ...

CrazePlay Casino - Very Slow Withdrawal Process

Dear AskGamblers,I am reaching out to seek assistance and advice regarding an ongoing situation with CrazePlay Casino. On September 24, 2023, I won ...

CrazePlay Casino - Holding my withdrawals and slowing the KYC for months

So 1 year ago I won 7000 euros on crazeplay. Then the bad dream started. They wanted all kinds of different documents, so I sent them right away, ...

CrazePlay Casino - inexplicably cancelling already delayed withdrawals

I made 3 withdrawals on the 30 November. See attached image. My account was fully verified 30 November, see attached file. Including ID, proof of ...

CrazePlay Casino - Problems with verification and withdraw

I have a pending withdrawal of 2 800 € on crazeplay.I did send in my KYC/SOF verification document to crazeplay on the 6th of November and further ...

CrazePlay Casino - Crazeplay holding 1100e for five month

In june I won 6000e got 4900e in 2 days. Then when the last withdraw of 1100e was pending they locked my account and wanted kyc docs. It was them and ...

CrazePlay Casino - Delaying Payments

On September 30, I sent in the paperwork to get my account verified at craze play. I got my account verified within 48 hours and my win of 1080 was ...

CrazePlay Casino - Holding withdrawals and verification issues

CrazePlay Casino - GAMMIX, been holding me up for almost 2 weeks since my first withdrawal.I done all of the KYC checks and SOW. I have send them my ...

CrazePlay Casino - Crazeplay is not paying out my winnings

I have been depositing to Crazeplay Casino in May multiple times via trustly like the Screenshot of my deposit history shows. Then on the 24th of May ...

CrazePlay Casino - Refuse to honor their own promotion offer for 30 cashspins

Hello,On July, 2nd 2021 I received an email about 30 cashspins in several slots for a deposit of at least 20 Euro. I deposited but did not receive any ...

CrazePlay Casino - Failed limits with withdrawal delay and slow communication

On April 30th I set a session limit to 1 hour at my account at Crazeplay. A day later I realized that this limit did not work. The system allowed for ...

CrazePlay Casino - Giving me hard time with account verification

I deposit about 4000 Euro and there were no problems, But when I wanted to withdraw 2000 Euro they started to make excuses and wanted a specification ...

CrazePlay Casino - Withdrawal takes more than 9 working days

Withdrawal has taken more than 9 business days (13 days). Withdrawal is 2100€. 19.8 cashout is approved for which I received a confirmation e-mail. ...

CrazePlay Casino - Payment not processed after 9 days

@AskGamblersPlease read CAREFULLY. This is not a duplicate complaint, my other complaint was a Bonus Issue, this is a payment issue, and they still ...

CrazePlay Casino - Unfair confiscation of winnings

I am a real money player on that casino and I got weekly cashback, was able to wager it (40x) and finally requested a withdrawal of 445 Euro.Beside ...

CrazePlay Casino - VIP Level 5 Reached 300 EU free cash Bonus Not Granted

I have succesfully reached Level 5, which (as stated clearly) should result in being able to claim the 300 EU free cash chip.When clicked on the Claim ...

CrazePlay Casino - Withdrawal of €950 still pending after 1 week

I made a withdraw at 30.09.2019. The casino said 48 hour for withdraw. After 3 days the live chat said 2 - 4 business day. Now after 1 week the ...

CrazePlay Casino - Delayed Payment and total ignorance of the player

Hello. My account has been verified 31.08.19, that's the date I did my withdraw on this site. At first after 4 days of waiting and the status of my ...