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Casoo Casino

7.37
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Casoo Casino Review

  • Live chat available
  • Top tier software providers
  • Mobile friendly design
  • SSL encryption
  • Limited live chat hours 10:00 - 00:00 CET
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General info & Latest Promos
Website https://www.casoo.com
Established 2019
Owner SG International N.V. Casinos
Casino Promotion Casoo Casino: 100% up to €300 + 100 Bonus Spins

Casoo Casino is an online casino operated by SG International and providers their members with a range of games that include slots, table games, video poker games and they have a live casino too. The casino also boasts a large collection of top performing software providers like Microgaming, Play’n GO, NetEnt, Endorphina, iSoftBet and Evolution Gaming, The site's primary language is in English but can also reached in other languages too. The casino is available instantly through a web browser or through their mobile casino. Casoo Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. The full list of restricted countries and territories can be found under ‘more casino details’ and does include players from the United States of America. 

Virtual Games

There are so many top software providers which means players have a massive range of video slots to choose from by the likes of Microgaming, NetEnt and Play’n GO. There are literally thousands to choose from so players will never run out of fun and the lobby is easy to use. The treasure trove of games here include the Immortal Romance Slot, Dead or Alive Slot, Starburst Slot, Hall of the Mountain King Slot, Sakura Fortune Slot and Book of Dead Slot

Anyone who likes table games might want to try their hand at the collection of blackjack and roulette games they have too. They also have poker games such as Casino Stud Poker and Three Card Poker. 

The casino is also not shy of a few video poker games for any one who may be looking to try something different. These include All Aces Poker and Joker Poker. 

Live Casino

They are home to a live casino for people who like the thrill of betting with live dealers. These games are available with multiple software providers also and include Evolution Gaming, The live casino includes games like Live Dream Catcher, Live Casino Hold’em and Live Roulette.

Mobile Gaming

Casoo Casino also has a mobile version of the site where they’ve also included hundreds of the industries most popular games. No app is required because the casino will load through a compatible mobile browser on virtually any mobile, smartphone or tablet device. 

Support

Anyone who is looking for help and assistance can contact the casinos customer support team and the fastest way to get help is through their live chat facility. The customer support agents are available all through the week between the hours of 10:00 - 00:00 CET. Customer services agents can also be reached over the phone or through email during the same business hours. 

Security and Fairness

When it comes to security the casino uses a high level of SSL encryption to help protect players personal and financial transactions. 

They casino also uses a random number generator for their slots and table games to make sure they always produce fair and random results.

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Casino details
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Casoo Casino Reviews by Players

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Kusakka 2 reviews
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Reviewed on June 18, 2020

LIKED

Fairly and fast working website in technical perspective. Big variety of games. I'm not really good at writing anything more positive, feels like a bit forced.

DISLIKED

Lack of responsible gambling options for the end user to set by yourself & support processes / willing to help. That is a big minus for me.

You need to request exclusion from it from the support, and when they reply to you, they cannot fulfill your request like you wanted. They respond with automated message, that they can set only 1 week exclusion and you need to make separate request to different e-mail address. From that address, they are not replying at all, or at least in timely fashion. Been waiting for several days now. From players perspective, responsible gambling option requests should be reacted faster.

In my humble opinion, the first line support IS FULLY able to forward the request to the next department to fulfill players request to exclude him/herself - it shouldn't be that hard, they have all the information needed.
Cserko3 1 review
Hungary
Reviewed on May 4, 2020

LIKED

This casino is one of the best for me.
A lot of games, helpful support and very good design. Let's not even talk about the leveling system: it's simple and there are a lot of good options to choose from.
Rapid level development, etc.
Fast payouts.

DISLIKED

Nothing, I am sure.
I don't know what to write. I didn't find something that I don't like. Try it out and draw conclusions.
I really like this casino.
bcsoma 1 review
Reviewed on May 1, 2020

LIKED

Casoo offers for new players a very nice welcome package on your first deposit. You get 100% up to 300 euro, but that is not all. You also get 100 free spins on starburst. On your second deposit you can get a 50% up to 300 euro bonus and 100 free spins.
Casoo offers every week a lot of interesting promotions and bonuses. Love this casino it’s my number one choice :)
One thing I also like is this Glimmer thing :) Great games always a blast, they gave me great birthday bonus.

DISLIKED

Nothing at all, everything is going great, wish it did have earnfer but easily manageable without. You never win all the time but it’s fun trying.
I’m fairly new, I haven’t had any issues or bad experiments yet.

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