Ag Awards

Casoo Casino

GOOD 7.63
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Casoo Casino Review

  • Live chat available
  • Top tier software providers
  • Mobile friendly design
  • SSL encryption
  • Limited live chat hours 10:00 - 00:00 CET
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General info & Latest Promos
Established 2019
Owner SG International N.V. Casinos
Casino Promotion Casoo Casino: 100% up to €300 + 100 Bonus Spins

Casoo Casino is an online casino operated by SG International and providers their members with a range of games that include slots, table games, video poker games and they have a live casino too. The casino also boasts a large collection of top performing software providers like Microgaming, Play’n GO, NetEnt, Endorphina, iSoftBet and Evolution Gaming, The site's primary language is in English but can also reached in other languages too. The casino is available instantly through a web browser or through their mobile casino. Casoo Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. The full list of restricted countries and territories can be found under ‘more casino details’ and does include players from the United States of America. 

Virtual Games

There are so many top software providers which means players have a massive range of video slots to choose from by the likes of Microgaming, NetEnt and Play’n GO. There are literally thousands to choose from so players will never run out of fun and the lobby is easy to use. The treasure trove of games here include the Immortal Romance Slot, Dead or Alive Slot, Starburst Slot, Hall of the Mountain King Slot, Sakura Fortune Slot and Book of Dead Slot

Anyone who likes table games might want to try their hand at the collection of blackjack and roulette games they have too. They also have poker games such as Casino Stud Poker and Three Card Poker. 

The casino is also not shy of a few video poker games for any one who may be looking to try something different. These include All Aces Poker and Joker Poker. 

Live Casino

They are home to a live casino for people who like the thrill of betting with live dealers. These games are available with multiple software providers also and include Evolution Gaming, The live casino includes games like Live Dream Catcher, Live Casino Hold’em and Live Roulette.

Mobile Gaming

Casoo Casino also has a mobile version of the site where they’ve also included hundreds of the industries most popular games. No app is required because the casino will load through a compatible mobile browser on virtually any mobile, smartphone or tablet device. 


Anyone who is looking for help and assistance can contact the casinos customer support team and the fastest way to get help is through their live chat facility. The customer support agents are available all through the week between the hours of 10:00 - 00:00 CET. Customer services agents can also be reached over the phone or through email during the same business hours. 

Security and Fairness

When it comes to security the casino uses a high level of SSL encryption to help protect players personal and financial transactions. 

They casino also uses a random number generator for their slots and table games to make sure they always produce fair and random results.


Casino details
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Casoo Casino Reviews by Players


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Ylermi 1 review
Reviewed on December 9, 2019


Nothing good to say about this casino, my worst casino experience in my over 20 years of gambling online.


- No livechat
- No reply to emails
- Rejected withdraws ( no reason why )
- Over 30 days I was trying to get my money from them before I gave up and lost all my balance.
ricky76 30 reviews
Reviewed on December 3, 2019


I just recently signed up to this casino and so far I am impressed with it, great selection of games from top providers, good welcome bonus, fast and efficient live chat and customer support. So far everything good, I think I will be staying at this casino for the foreseeable future.


So far nothing negative to say about this casino. Unfortunately, I haven't been lucky enough to request a withdrawal so I can't comment on withdrawal times. But going by my experience so far I don't think there will be any problems with withdrawals.
Fiekie247 589 reviews
South Africa
Reviewed on December 1, 2019


I used to be a player at Betitall casino and when I stumbled across Casoo casino I saw their website layout looks almost the same, which got me thinking they are sister websites. However, the gaming providers after I logged in were different that was available. At the one site I could see Red Tiger and the other site I could not.

I was hesitant to signed up here, but given my good experience at Betitall, the fact they processed withdrawals to BTC within 30 minutes, it felt like the right move to do. I signed up and was ready to claim their welcome offer. Was also disappointed to find out max bet on their welcome offer is also $0.50 per spins. I seriously do not know what these guys are think with these ridiculous bet limits.

I contacted live chat just to see how it is, but they took a little longer than usual, I guess I should not compare them to Betitall standards. Anyways I asked them questions about their withdrawals and how long it takes. They said up to 3 days to pay out every method including BTC which surprised me, however the welcome offer was still tempting, and I decided to deposit.

At first, I had some issues as the BTC deposit page gave some errors. So, they are one of the casinos where you deposit BTC and play in USD and you can withdraw the same which is really cool, unlike the Direx N.V group only give the deposit option, but you cannot withdraw USD back to BTC actually. Live chat actually was offline, and I had to wait a day before I could deposit.

I cannot comment on withdrawals at all, as I never reached that stage. Heard some negative things out there from this casino, but what can we say, you need to experience to actually give constructive comments. I have mix feelings about this one.

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