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Casino Blu

6.95
Players from Virginia not accepted
Average Complaint Response Time: n/a
Players from Virginia not accepted
Average Complaint Response Time: n/a

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Casino Blu review

  • Live chat support available 24/7
  • Instant play
  • 3D video slots galore
  • SSL encryption
  • Mobile casino open
  • Restricted for players from several countries
General info & Latest Promos
Website http://www.casinoblusky.com
Established 2014
Owner Game Tech Group N.V. Casinos
Casino Promotion Casino Blu: 300% up to $600, 1st Deposit Bonus

Casino Blu is an online casino and a mobile casino that provides a selection of casino games from several software providers, including Betsoft, Playson and others. The casino also offers a small selection of games from iSoftBet. Players can enjoy not only 3D slots, but also blackjack and roulette games, video poker games and scratch card games. Casino Blu is owned and operated by Game Tech Group N.V. in Curaçao and holds a gaming license by Curacao.

Restricted Countries

Players who reside in Israel, Singapore, Turkey, the United Kingdom and the United States will not be able to play in the casino.

Virtual Games

Betsoft offer their full range of 3D video slots at Casino Blu which are all played in High Definition in an easy to use interface. There is a huge selection of slots to choose from, including online slots by iSoftBet, Playson, Booming Games and Booongo Gaming. As well as 3D slots, players can also enjoy a range of 20+ line slots and 5-19 lines slots. 3D games include Boomanji, Heist, A Night in Paris, Fruit ZenUnder the Sea and Enchanted.

There is an impressive selection of card and table games with numerous variants of both games instantly available to play through your browser. Roulette games include Pro Roulette, Micro Roulette and Premium Roulette. Blackjack players can enjoy Blackjack Switch, Black Surrender and 21 Burn Blackjack, as well as dozens more, including Hold’em and Caribbean Poker.

Video Poker lovers can also spend hours of playing time here with over five different games to choose from like Deuces Wild, Alien Poker and Deuces on the Rocks.

There is also a scratch card section of the casino where there are over ten different games to choose from like Ghost Town, The Safe and Soccer.

Live Games

No Live Dealer games are available.

Mobile Gaming

Casino Blu is also a mobile casino, which means that their assortment of mobile slots can be played directly on smartphones and tablets.

Support

Customers can contact support 24 hours a day, 7 days a week and will also receive a human reply. There is a huge choice of FAQ's to read should you encounter a problem however if you do not find the answer to your questions here you can use the live chat facility or the online e-mail form. What's more, the casino's support team is multilingual.

Security and Fairness

Casino Blu utilizes the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the Internet to secure servers. The casino develops and employs state-of-the-art systems that ensure and maintain a secured gaming experience online. The software, which makes the odds for games played on this site, meets internationally recognized standards for fairness.

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Casino Blu Reviews by Players

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Afi4wins 1613 reviews
Malaysia
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Reviewed on May 12. 2017

LIKED

It has been more than 2 or 3 years since I signed up at Casino Blu, a BetSoft-platformed casino. As usual for me, it was the promotional offer that caught my interest at that time, but what it was I have completely forgotten by now. I hardly tend to remember such things anyway, because they aren't important at all. Only in certain exceptional cases would I remember them, like making a good win for example. At Casino Blu, no such thing happened for me. If I'm not mistaken, I have also made one deposit at the casino, lost it, and never went back, leaving Casino Blu in the deep blue sea, so to speak, hehehe.

Last month, after a fairly long dormancy period, I received a promotional email from Casino BluSky, and I was wondering, "BluSky?" Has Casino Blu been taken over by a new management? I really don't know, but I was happy to receive a free no-deposit bonus from them, an incentive to get me playing at the casino again no doubt. Upon logging into the casino, I was really surprised to see many other games besides those from BetSoft. Now, there are games from Microgaming, NetEnt, Thunderkick, Quickspin and others too, but I have yet to delve deeper to see the complete range of games available. "Ah, that's nice" I was saying to myself, "much better than before!" And not only that, I was also surprised to see a link to Madame Chance Casino within the website, so a reshuffle of some kind may have indeed been done, or maybe I'm still wrong, hahaha. Nonetheless, that free chip was played and nothing won from it. All I got was a few moments of fun, that's all.

DISLIKED

Well, I have since taken Casino Blu out of the deep blue sea, and put it back on my display shelf. Good for seeing, but not so good for playing. Why? Because there are certain aspects of the casino that I don't quite like. The thing I don't like most concerns keeping track of my wagering progress. Casinos owned and operated by Game Tech Group N.V. just don't provide such facility, and I could never keep track of my wagerings, either how much have been completed or how much more to go. This is seriously missing, but nothing has been done about it so far, maybe not ever either. I'm expected to check out my wagering balance with the Live Chat host each and every time, and that sucks! A real waste of time on my part, and a big distraction to my game play as well. Such info should always be readily available for me to check up on at any time, either in my account, or easily visible at the top of the screen, as found in a few wonderful new casinos! I really like those! And Game Tech Casinos must follow suit, like it or not!
propane007 16 reviews
United Kingdom
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Reviewed on March 6. 2017

LIKED

Fast chat response and decent welcome package, but there is a reason for the generous package as outlined below.

DISLIKED

The layout is cheap, the slot games are unheard of and like something from the 1980s. It's their welcome bonus that hooks people in. They do have a handful of NetEnt games but these are unavailable when making a deposit with a bonus? Something else they trip you up on also is that you can play Roulette/Blackjack etc freely with your deposit plus bonus funds but if you bet a single penny on anything other than "selected" slots you instantly void any winnings or withdrawals, so if you hit it big and beat the wagering they would then just refuse to payout, Conveniently hidden away in their T&Cs. If you are not allowed to play a game with bonus funds then why is it available to play? To con the player, as should somebody win they don't have to pay out. Never seen anything similar on other online sites I play at, if you are not allowed to play a game it would be obviously made unavailable until you had completed wagering etc.

Am truly shocked that a cowboy outfit like this is allowed to operate, and after some digging on the web I discovered that a few review sites have them down as blacklisted due to being caught using pirated NetEnt software!!
Avoid people.
senator912 10 reviews
Canada
Message

LIKED

Lots of games, good graphics, easy access slots, of banking choices.

DISLIKED

Payouts. The casino finds a way to not pay the players. They owe me 1800 euros and refuse to pay me. They said I played a game that was not considered slots. Funny thing is when I choose the section I wanted to play, I choose slots and this game was in the mix. Seems this is a good way to screw the player out of whats owed him.

I suggest that anybody who wants to play here after this review need to contact the casino before every game you choose to make sure its considered a slots game. You can do this via live chat, oh yeah hang on they don't answer the live chat. Oh yes you can use the e-mail route to get your answers, that only takes 2 days.

My suggestion go play at a legit casino and leave the corrupt ones behind. There are way to many good casinos for you to waste anytime at this one.
CASINO BLU REPLIED ON DECEMBER 20. 2015
Payouts; you played a non-allowed game with your bonus, which was not in the slots category, as you chose it from the featured games category.

Communication; I have seen here many chats with the player.

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