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BitStarz Casino

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Players from Virginia not accepted
Average Complaint Response Time: 1 day
AskGamblers Certificate of Trust

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BitStarz Casino review

  • 0-1 hours withdrawal time frame
  • Mobile-friendly
  • Live chat available 24/7
  • Certificate of Trust
  • Phone support on request
General info & Latest Promos
Established 2014
Owner Direx N.V. Casinos
Casino Promotion BitStarz Casino: 100% up to €100 / 1 BTC + 180 Free Spins

Bitstarz Casino is an online casino that gives players all around the world the ability to play slots, table games, and more with a simple both crypto and real money banking system. It is powered by the unique SoftSwiss platform, offering instant-play gaming on almost any computer, smartphone, or tablet. They also have Amatic games, which are slots games similar to those that can be found in land based casinos, NetEnt, Microgaming, iSoftBet, Betsoft, EndorphinaEzugi, PocketDice, Play'n Go, Spinomenal, Belatra, Evolution, Habanero, GameArt, Booming Games, Pocketdice, EGT, Thunderkick, Yggdrasil Gaming and Leander Games. The games are all provably fair, ensuring that players can know for certain that every game is genuinely random. Bitstarz Casino is licensed by the government of Curacao. And it is one of rare online casinos that hold our prestigeous Certificate of Trust.

Restricted Countries

Bitstarz Casino does not accept players from the United Kingdom and the United States. Players from Bosnia and Herzegovina, Croatia, Greece, Austria, Hungary, Macedonia, Mauritius, Montenegro, Slovenia, Albania, Kosovo and Serbia are welcome at the casino, however, they cannot claim any promotions whatsoever.

Virtual Games

Bitstarz Casino features a wide variety of innovative slots from the SoftSwiss and Amatic platforms. These include 3D games with numerous different bonus elements and themes designed to make spinning a totally immersive experience. Some of the leading titles are Eye of Ra, Bells on Fire, and Platinum Lightning.

There’s also plenty of options for table game lovers which can be played in the Live Casino at Bitstarz Casino. These include Multihand Blackjack, Caribbean Poker, Texas Hold’em, Baccarat, Trey Poker, Hi-Lo Switch, American Roulette, French Roulette, European Roulette, and more.

Live Casino

In addition to virtual table games, players can take a seat at BitStarz's Live Casino and feel the thrill of playing against beautiful live dealers in real time. Three most popular casino games, Live Blackjack, Live Baccarat, and Live Roulette, are available in several languages, and varieties as well. There are couple of other games such as Keno, and Bet on Numbers. All Live Games are powered by three well known software providers Ezugi, Evolution and NetEnt.

Mobile Gaming

All of Bitstarz Casino’s games are designed to work the same across all devices. This means that players can play on their computers, smartphones, and tablets and get the same gaming experience on all of their devices. This is rare among online casinos and certainly sets Bitstarz apart from most of its competition.


Bitstarz Casino makes customer service a top priority for all of its players around the world. Help is always just one click away through a simple online live chat interface, with friendly and professional representatives online 24/7.

Security and Fairness

Even though bitcoin is inherently safer than traditional banking systems, Bitstarz Casino still uses advanced SSL encryption to protect its players from losing their accounts or getting their personal information stolen. The technology works by obscuring sensitive details (e.g. passwords), making them impossible to read.

Unlike most casinos that rely on external audits, Bitstarz allows players to see for themselves that they’re getting a fair game each time they play. Every slot spin, turn of the roulette wheel, or card shuffle is dictated by two seeds: a server seed and a client seed, the latter of which can be chosen by the player before each round. Then, at the end of the game, players can check for themselves to see that the game was random. A detailed guide can be found on the Bitstarz website by clicking “Help”, then “Pr­ova­bil­ity­”. And due to all of this, BitStarz Casino has earned the opportunity to be listed among Certified Casinos.


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BitStarz Casino Reviews by Players


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kshujath 13 reviews


Bitstarz is one of the best casino I always played. Very good games providers overall max providers. Good layout. Easy to navigate. Good bonus. Great customer service 24/7.
Docs are review fast. Nice casino.


Bonus are great only for first 3 deposits. There is not weekly reload bonus.
mushroomjazz 6 reviews
Reviewed on July 24. 2018


I love playing at Bitstarz!! I am a slots player so Bitstarz satisfies my slots craving when I'm hungry for some wins!! They have a ton of great software providers from Endorphina, Pragmatic, BGaming, iSoftbet, Betsoft, Amatic, Belatra and the list goes on. All the major players are represented at Bitstarz. You will be kept busy if you're a slots fanatic like me. The Casino user interface is very organized, easy to navigate and is graphically desirable.

Live Chat (customer support) at Bitstarz is top notch. They are knowledgeable and patient with any of my requests or concerns. Bitstarz accepts my favorite currency, which is Bitcoins, so deposits, and more importantly, withdrawls are very, very fast, and are fullfilled quickly if you verify the BTC address your sending to if its the first time sending to that address.

They offer Bday free spins and other great promos, just hit up the nice reps at Live Chat and ask. They have one of the best player loyalty programs in the industry, just don't expect it to be listed and discussed in any of the terms of service documents. A loyal player who truly enjoys playing at a Casino they feel comfortable at, doesn't need to ask around for assurance that said Casino has a great loyalty program, they just keep playing and keep getting rewarded. Do that here at Bitstarz and you'll see what I mean. Don't expect the world, but expect to be rewarded for your play. Overall, I've had a great experience playing at Bitstarz, they are easily one of my top three Casinos to play at.


There's not much I dislike about Bitstarz. The only thing I can think of is a disagreement between Bitstarz and I about the payouts of a certain game. But that is about a problem with them and I, not about the Casino itself, which overall is an amazing place to play. Why do you think they were rated "Best Casino of 2017" here on askgamblers?? I'll tell you why, it's because it's true :)

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BitStarz Casino complaints

  • 12 of 12 resolved
  • 1 day avg response
  • 3 days avg complaint life
  • 3,279 USD avg amount

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