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BitStarz Casino

TRUSTED 9.58
Players from Virginia not accepted
Average Complaint Response Time: 1 day
AskGamblers Certificate of Trust
Casino is restrected.
AG Coin
Players from Virginia not accepted
Average Complaint Response Time: 1 day
AskGamblers Certificate of Trust

BitStarz Casino Review

  • 0-1 hours withdrawal time frame
  • Mobile-friendly
  • Live chat available 24/7
  • Certificate of Trust
  • Phone support on request
General info & Latest Promos
Website http://www.bitstarz.com
Established 2014
Owner Direx N.V. Casinos
Casino Promotion BitStarz Casino: 100% up to €100 / 1 BTC + 180 Bonus Spins

Bitstarz Casino is an online casino that gives players all around the world the ability to play slots, table games, and more with a simple both crypto and real money banking system. It is powered by the unique SoftSwiss platform, offering instant-play gaming on almost any computer, smartphone, or tablet. They also have Amatic games, which are slots games similar to those that can be found in land based casinos, NetEnt, Microgaming, iSoftBet, Betsoft, EndorphinaEzugi, PocketDice, Play'n Go, Spinomenal, Belatra, Evolution, Habanero, GameArt, Booming Games, Pocketdice, EGT, Thunderkick, Yggdrasil Gaming and Leander Games. The games are all provably fair, ensuring that players can know for certain that every game is genuinely random. Bitstarz Casino is licensed by the government of Curacao. And it is one of rare online casinos that hold our prestigeous Certificate of Trust.

Restricted Countries

Bitstarz Casino does not accept players from the United Kingdom and the United States. Players from Bosnia and Herzegovina, Croatia, Greece, Austria, Hungary, Macedonia, Mauritius, Montenegro, Slovenia, Albania, Kosovo and Serbia are welcome at the casino, however, they cannot claim any promotions whatsoever.

Virtual Games

Bitstarz Casino features a wide variety of innovative slots from the SoftSwiss and Amatic platforms. These include 3D games with numerous different bonus elements and themes designed to make spinning a totally immersive experience. Some of the leading titles are Eye of Ra, Bells on Fire, and Platinum Lightning.

There’s also plenty of options for table game lovers which can be played in the Live Casino at Bitstarz Casino. These include Multihand Blackjack, Caribbean Poker, Texas Hold’em, Baccarat, Trey Poker, Hi-Lo Switch, American Roulette, French Roulette, European Roulette, and more.

Live Casino

In addition to virtual table games, players can take a seat at BitStarz's Live Casino and feel the thrill of playing against beautiful live dealers in real time. Three most popular casino games, Live Blackjack, Live Baccarat, and Live Roulette, are available in several languages, and varieties as well. There are couple of other games such as Keno, and Bet on Numbers. All Live Games are powered by three well known software providers Ezugi, Evolution and NetEnt.

Mobile Gaming

All of Bitstarz Casino’s games are designed to work the same across all devices. This means that players can play on their computers, smartphones, and tablets and get the same gaming experience on all of their devices. This is rare among online casinos and certainly sets Bitstarz apart from most of its competition.

Support

Bitstarz Casino makes customer service a top priority for all of its players around the world. Help is always just one click away through a simple online live chat interface, with friendly and professional representatives online 24/7.

Security and Fairness

Even though bitcoin is inherently safer than traditional banking systems, Bitstarz Casino still uses advanced SSL encryption to protect its players from losing their accounts or getting their personal information stolen. The technology works by obscuring sensitive details (e.g. passwords), making them impossible to read.

Unlike most casinos that rely on external audits, Bitstarz allows players to see for themselves that they’re getting a fair game each time they play. Every slot spin, turn of the roulette wheel, or card shuffle is dictated by two seeds: a server seed and a client seed, the latter of which can be chosen by the player before each round. Then, at the end of the game, players can check for themselves to see that the game was random. A detailed guide can be found on the Bitstarz website by clicking “Help”, then “Provability”. And due to all of this, BitStarz Casino has earned the opportunity to be listed among Certified Casinos.

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BitStarz Casino Reviews by Players

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moziepozy 1 review
Reviewed on October 11, 2019

LIKED

I used to really like this casino, it was my favorite go to and at one time the only one I would play. The customer service was excellent. Payouts are fast.

DISLIKED

New customer service they have implemented is worthless and borderline rude. I have deposited almost $40,000 in the last year here and they have become very stingy with promotional spins and loyalty bonuses. I spend money here and even when I come out a loss they no longer give me a loyalty bonus of even 1 mbtc now. I know they aren’t obligated to, but when I contact them to ask them why I didn't qualify they tell me that’s not there problem and Nick decides if he wants to offer you one and they can’t help me. Way to treat your loyal customers! Very disappointed. They also changed any free spins they used to give you to some cheap ones where you’re lucky if you win two cents in total. Site sucks now and you can barely win. Vegas casino and 7bit are better than this one now. Don’t recommend.
BITSTARZ CASINO REPLIED ON OCTOBER 22, 2019
Hi MoziePozy,

Thank you for taking the time to review us here at BitStarz.

In regards to your feedback, rude behavior is not acceptable regardless, so it would be great if you could point out a specific instance so we can have a look at it and take relevant action on our end.

As for the bonuses, I think everyone has a different perspective and definition as to what is a decent amount of bonuses. In your case, I see you've gotten 27% bonus release in relation to the deposits you have put in. To be honest, I think that's quite a fair amount.

When it comes to bonuses, unfortunately, customer support is not able to credit any, but I'm sure you're aware of the massive amounts of promos and free bonuses we give out on a regular basis. Also, in terms of the win frequency, I sympathize if you've had some bad runs playing, but I'm sure you know we as a casino have no control over the outcome of the games.

With that said, I thank you for your feedback, and wish you all the best wherever you decide to play in the future :)

Olle



Saiilorose 1 review
Western Australia
Message
Reviewed on October 10, 2019

LIKED

Cannot fault these guys at bitstarz! Great games, fast payouts and simple live chat option if you need it. Will always be a depositer with this casino

DISLIKED

Phone number would be ideal as its nice to chat to a human occasionally if something needs to be escalated! And maybe a poli deposit option too which is ideal for Australian players

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