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BitStarz Casino

TRUSTED 9.87
Certified
PLAYERS FROM UNITED STATES NOT ACCEPTED

Bitstarz Casino is an online casino that gives players all around the world the ability to play slots, table games, and more with a simple bitcoin-only banking system. It is powered by the unique SoftSwiss platform, offering instant-play gaming on almost any computer, smartphone, or tablet. They also have Amatic games, which are slots games similar to those that can be found in land based casinos, NetEnt, Microgaming, iSoftBet, Betsoft, EndorphinaEzugi, PocketDice, Evolution, Habanero, GameArt and Leander Games. The games are all provably fair, ensuring that players can know for certain that every game is genuinely random. Bitstarz Casino is licensed by the government of Curacao. And it is one of rare online casinos that hold our prestigeous Certificate of Trust.

Restricted Countries

Bitstarz Casino does not accept players from the United Kingdom and the United States. Players from Bosnia and Herzegovina, Croatia, Greece, Austria, Hungary, Macedonia, Mauritius, Montenegro, Slovenia, Finland, Albania, Kosovo and Serbia are welcome at the casino, however, they cannot claim any promotions whatsoever. Furthermore, US players are restricted to play only with Bitcoins.

Virtual Games

Bitstarz Casino features a wide variety of innovative slots from the SoftSwiss and Amatic platforms. These include 3D games with numerous different bonus elements and themes designed to make spinning a totally immersive experience. Some of the leading titles are Eye of Ra, Bells on Fire, and Platinum Lightning.

There’s also plenty of options for table game lovers which can be played in the Live Casino at Bitstarz Casino. These include Multihand Blackjack, Caribbean Poker, Texas Hold’em, Baccarat, Trey Poker, Hi-Lo Switch, American Roulette, French Roulette, European Roulette, and more.

Live Casino

In addition to virtual table games, players can take a seat at BitStarz's Live Casino and feel the thrill of playing against beautiful live dealers in real time. Three most popular casino games, Live Blackjack, Live Baccarat, and Live Roulette, are available in several languages, and varieties as well. There are couple of other games such as Keno, and Bet on Numbers. All Live Games are powered by three well known software providers Ezugi, Evolution and NetEnt.

Mobile Gaming

All of Bitstarz Casino’s games are designed to work the same across all devices. This means that players can play on their computers, smartphones, and tablets and get the same gaming experience on all of their devices. This is rare among online casinos and certainly sets Bitstarz apart from most of its competition.

Support

Bitstarz Casino makes customer service a top priority for all of its players around the world. Help is always just one click away through a simple online live chat interface, with friendly and professional representatives online 24/7.

Security and Fairness

Even though bitcoin is inherently safer than traditional banking systems, Bitstarz Casino still uses advanced SSL encryption to protect its players from losing their accounts or getting their personal information stolen. The technology works by obscuring sensitive details (e.g. passwords), making them impossible to read.

Unlike most casinos that rely on external audits, Bitstarz allows players to see for themselves that they’re getting a fair game each time they play. Every slot spin, turn of the roulette wheel, or card shuffle is dictated by two seeds: a server seed and a client seed, the latter of which can be chosen by the player before each round. Then, at the end of the game, players can check for themselves to see that the game was random. A detailed guide can be found on the Bitstarz website by clicking “Help”, then “Pr­ova­bil­ity­”. And due to all of this, BitStarz Casino has earned the opportunity to be listed among Certified Casinos.

Pros

  • Bitcoin banking allows for fast and anonymous deposits and withdrawals
  • Completely instant-play gaming
  • Smooth gaming experience across all devices
  • Unique selection of slots and table games from SoftSwiss
  • 24/7 live chat support
  • Secured with SSL encryption
  • User-friendly “provably fair” system
  • Holds Certificate of Trust

Cons

  • No video pokers
  • No phone support

Screenshot

BitStarz Casino Reviews by Players

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Drsanchophd 1 review
Netherlands
Message
Of all of the many, many casinos I've been a member of - and the embarrassing among of money I've put into them... I can honestly say Bitstarz is by far my casino of choice.

I, as well as the handful of friends I have that also play - actually win here.

The live support is always courteous and helpful. And because there are only a couple of people; rather than dozens of different people you'll talk to, they actually become quite familiar with you.

The games all run smoothly on both mobile and desktop versions, on all browsers, and the selection is abundant.

Deposits and payout is so simple, and literally almost instant.
Nothing personally - if you're looking for sports bets this wouldn't be the casino for you..
Łukasz G. 21 reviews
Poland
Message
I had very bad playthrough and the welcome bonus addition, I mean the 20 spins you get for a whole week, same. I never had such bad RNG losing not exactly winnings but that's the only casino which changed my point of view completely. The Customer Support after I said I cannot claim my 20 spins in the evening because they gave them differently to others online casinos, sth around 19:00-21:00. The employee told me that he cannot help me so I thought the same thingy like everywhere. Maybe 20 minutes later I get e-mail from their Support Department with no deposit freebie... It's not about the amount. IT WAS JUST ABOUT THE GESTURE!!!
None negative aspects at all, maybe aaa, the time I waited for documents being verified was weirdly long but after I joined chat, immediately.
Astaroth 52 reviews
New Zealand
Message
BitStarz Casino: Like the name says you are a Star :) and I like everything about you

1. Good Selection of Games including MGS my Favorite.
2. Fast Withdrawals (very)
3. Nice Stable gaming environment and very user friendly (T&C's etc)
4. Good Ongoing promotions and Comps.
5. Very Reasonable Withdrawal Limit.

and the list goes on and on very positive and a very dynamic company all the best for 2017 Bitstarz.
What do I Dislike : Well theres only one small thing would be great if you had Ecopayz as a withdrawal option
Due to "Technicalities" with Neteller me and quite a few others have shifted shop would be great if it was
considered and thank you for your time.
BITSTARZ CASINO REPLIED ON THURSDAY 29. DECEMBER 2016
Hi Astaroth,

Thank you so much for that nice review! :)

When it comes to deposit and withdrawal methods, we're trying to do
our best to accommodate for all players, regardless of region. Ecopayz could be
something we could look into in the future.

With that being said, have you looked into using Bitcoin? With instant deposits
and withdrawals, this is the most preferred payment method among our players
and is something I'd recommend you look into.

If you need any help to get started, just let Mike or Chris know via Live Chat and
we'll be happy to help!

Olle

Very fair odds and the promotions are great I got 4/5 skulls and the 5th wasn't connected! Withdrawal is fast no bs.
The support is wonderful they are helpful and great and they will answer all your questions and even fix your bonus if it doesn't work or something went wrong. I love this site it's default bets are fair and if you max bet on accident you can't bet more than 5$ on slot which is a good policy imo.
It's not clear that your money is bet first to some people it seems... I also think that a better way of sorting games would be great with some option to preview them because often I have no idea what type of game I'm going to play. I think there should be some kind of explanation of what bets per line is etc. To be fair to them all this info is easily available from support but I have noticed from reading these reviews that not everyone takes full advantage of that resource.

- Currently no mini jackpots

- There's a long list of games which only give partial 50%-75% of your wager towards earning your bonus. There's also a large list of games which earn 0% towards your bonus such as live games, this isn't the sites fault it has to do with different providers but the information should be listed more obviously or on the games themselves possibly?

- Table games only earn you back 5% of wager towards your bonus

- Its not totally clear that you can't withdraw any winnings till you win 40 times your bonus deposit I understand not getting the bonus till then but this leads to having to gamble for longer than you want.
BITSTARZ CASINO REPLIED ON THURSDAY 29. DECEMBER 2016
Hi there,

Thank you so much for taking your time to write such an
elaborate review, and thank you even more for the nice rating!

The thing I'd recommend would be trying the "Play for Fun" option as
you can try the game without having to spend you own money. A great
way to preview the games :)

If you have any questions regarding bet per line, we'd be happy to answer
them, and we're also going to write some guides shortly so you can find instructions on how to play the slots :)

Olle
Guvn0r 1 review
India
Message
Great Casino... btc withdrawal takes only minutes... I have been playing for a month and I love the experience...
Nothing yet, Will update if I find something...
BITSTARZ CASINO REPLIED ON THURSDAY 29. DECEMBER 2016
Hi there,

Thank you kindly for that nice review :)

We work hard every day to maintain the high quality of
the casino, but if you feel we're missing something, let
us know!

Olle
Saunak 2 reviews
Finland
Message
Fastest document verification process ever!! I uploaded my documents and couple of hours later they were approved.

This is something I have never experienced in any other internet casino. Maybe one reason is that I didn't have any withdrawal requests :D But still, very fast and I liked it!
Nothing bad to say right now. Hope that I don't have to give any negative comments in the future.
BITSTARZ CASINO REPLIED ON THURSDAY 29. DECEMBER 2016
Moi!

Thank you so much, we really believe in verification and withdrawals
being super fast. It's really annoying with withdrawals being stuck :)

Let us know if there's anything else we can help you with :)

Kiitos!

Olle
maingio 2 reviews
South Africa
Message
All good casino recommend it. Very friendly live chat support. Good bonus, good pay out. I was win 1.0btc here. It for the first time I have a big win like this. Thanks so much.
I just don't like sometimes when I can't play some game. I play on my phone some game it just back to main page when I play.
BITSTARZ CASINO REPLIED ON THURSDAY 29. DECEMBER 2016
Holy smokes, thank you so much for that nice review!

Regarding the issue with you not being able to play
some games on your phone. Could you please let us know
exactly what the issue is by going to our live chat? We'd
love to help out!

Olle
I have had very great experience with Bitstarz Casino have won several times and each time my payments were never delayed also deposits have been very instant. The website is also stable with 99% up-time.

I really like the effort they have put in to setup the casino.
In my opinion the wagering requirements for their bonuses is a bit steep if the could adjust it a bit.
BITSTARZ CASINO REPLIED ON THURSDAY 15. DECEMBER 2016
Dear Joshua,

Thank you so much for that kind review, we really appreciate every word of that!

In terms of the wagering requirement, we try to stay level with the competition but
we value your opinion of course. If you find it to be a major bother, I'm sure we
can adjust the wagering and lower the amount of bonus perhaps to make sure
you get rewarded accorded to your personal preference.

Again, we really appreciate you taking your time to review us and if you need
anything, kindly just let us know via live chat and we'll be delighted to help you.

Kind Regards,

Olle, BitStarz
harry2k16 7 reviews
India
Message
I liked the live support. That's the only good thing about the website.
Micro gaming /quickfire games won't work. I made a mistake by depositing 20$. When I tried to play micro gaming games that's when an error popped up saying "quick fire games aren't available". Though the micro gaming/quick fire games are not functional on this website, they still display them prominently to attract newbies.

I played book of pyramids, cosmic fortune, nrvna, blood suckers, war lords and lost the deposit in no time.
TMset007 11 reviews
United States
Message
I know I had a little run in with with this casino in the past and told myself I wasn't gonna play here anymore--but I can't help it! hey, it's ok to admit you're wrong sometimes especially when it comes a trustworthy name like bitstarz.
They have continuous bonuses that are AUTOMATIC. Support team is really wonderful and helpful, even cracks me up sometimes ( I apologize to you guys for being unreasonable at one point)

Haven't had a big cash out for a while, because I like the big big payouts. But anyhow, love your gaming your system and your people!
Nothing? At the moment , just wish most of the bonus free spins had more selection variety than just boomanji and fruit zen. But hey beggars can't be choosers right? Lol
BITSTARZ CASINO REPLIED ON WEDNESDAY 30. NOVEMBER 2016
Holy smokes!

That was the nicest review we've gotten in quite some time! Thank you so much
for spending your valuable time to review us. On behalf of Mike, Chris, Nick and
myself, thank you so much :)

Well, if you ask us nicely on live chat, I'm sure we can switch up the free spins games
for you! : )

Kind Regards,

Olle
The whole casino runs fine, never any problems and lightning fast withdrawals! My last win was 6700 Dollar, with a spin at 42.5 dollar, nice win right! Cash out was in my wallet (skrill) within 3 days!

The only thing now, the last MONTHS!! the Microgaming slots are not available....how com guys? I already had a chat with Mike, but is still " we hope it will be fixed asap..."

Please let your players know what's going on...
Nothing, only the MG problem mentioned above..

Great casino, for me the best still!
BITSTARZ CASINO REPLIED ON SATURDAY 19. NOVEMBER 2016
Hi there,

Thank you so much for taking your time to write such a nice review,
we really appreciate it! : )

As for the MG games, we're really sorry about that, but unfortunately
it's not just an issue with BitStarz, but the whole platform that we use,
so anyone using the same platform are not being able to provide the games.

Trust me when I say that nobody wants the games back more than us, and we
are sincerely doing our best to get them back, but it sure is taking it's sweet time.

Thank you for your patience mate, and hopefully we will be able to get the games back,
in the near future. I promise we'll send out an email to inform you once that happens!

Kind Regards,

Olle, BitStarz
Benz15 6 reviews
United States
Message
This casino has the best customer support! Mike and Chris are great. The games are fun and pay.
BITSTARZ CASINO REPLIED ON FRIDAY 18. NOVEMBER 2016
Hey Benz15,

Thanks a lot for the nice review :)

Let us know if you have any more concerns regarding the site and what it would need to
improve to get 10 stars the next time.

Have a nice weekend!

/Mike
nemeneso 2 reviews
Sweden
Message
Nothing at all.
So here is my first ever review (after been a member for many months) I must be brain dead as I have no idea how this has a perfect 10.

1. Deposited in CAD 3 /5 providers DO NOT allow them to be played AT ALL in CAD
2. Out of the 2/5 remaining providers One can't use bonus funds
3. The last remaining provider is broken on the website (microgaming)

I felt so cheated and robbed Demanding a refund back to my account!
BITSTARZ CASINO REPLIED ON TUESDAY 15. NOVEMBER 2016
Hi there,

I'm sorry you've been disappointed so far. We do our best to provide as many
games as we can for the various regions and currencies we cater to.

With that being said, there's quite a few games available for players playing in CAD,
and the selection of games varies a lot depending on the provider. We might have
just a few games from some providers, and over 60 games from another, so number
of providers available for a currency doesn't necessarily reflect the selection.

Just to point this out as well, it's unfortunately not our call when it comes to the availability
of the currencies accepted from the game provider's end. They make the call about what
currencies they want to provide wagering in, and as mentioned, we're doing our very best
to add as many as we can.

In terms of a refund, I hope you understand that this is not possible, and I'd like to ask you,
as you say you've been a player here for months, if you've addressed your disappointment
to any member of the staff as of yet? It would have been great if you would have mentioned
this at the get-go so you wouldn't go on and be a disappointed customer for months.

Olle, BitStarz
Rand0mWriter 2 reviews
United States
Message
The games are fun, aesthetically pleasing, and some do seem to pay out pretty well.
Did not like the way the bonuses were set up. Anyone notice that you don't get take out the money you deposited or keep any of your winnings until you've wagered 40 times what you initially deposited?!?! And they do this for your first 4 deposits It seems like they're just tricking people. I had played one of the slot machines from .0008 Bitcoin up to .015 and by this time had wagered 20% of what they required me to wager before they'd let me take any of it.

If I would have made the deposit and played that game without letting them match my deposit with that "Bonus" then I could have kept all those winnings and put it to really good use. It's just an underhanded tactic they're using so they can keep all the money you deposit into their casino and all your winnings don't fall for the bonus that's how they get you... You will never be able to win enough to wager enough to take any out unless you are very lucky...
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