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BacanaPlay Casino

VERYGOOD 8.29
Players from Virginia not accepted
Average Complaint Response Time: n/a
Players from Virginia not accepted
Average Complaint Response Time: n/a

BacanaPlay Casino Review

  • Home to leading software providers
  • They have a live chat facility
  • Mobile friendly design
  • They hold a UKGC Licence
  • Limited live chat hours 06:00 - 00:00
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General info & Latest Promos
Website https://www.bacanaplay.com/
Established 2019
Owner SkillOnNet Ltd
Casino Promotion BacanaPlay Casino: 100% up to €100 + 25 Bonus Spins

BacanaPlay Casino is an online casino which is operated by Skill on Net Ltd and is home to loads of the best software providers like Microgaming, NetEnt, Play’n GO, NextGen Gaming and Big Time Gaming. In fact, the variety is so vast there is something here to suit everyone. All the games can be played instantly through a web browser and most are also available through their mobile casino. BacanaPlay Casino is licensed and regulated by the UK Gambling Commission. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America. This list could also be updated so please see ‘more casino details’ for the full list of restricted countries and territories. 

Virtual Games

Players can enjoy loads of games here which happens to be from some of the most well known games in the industry. The lobby is very user friendly due to the number of filters players can use to find their favourite games. These include sorting games by their volatility levels, game provider, features, themes, number of paylines, reels and even minimum and maximum bet limits. There’s also a search engine which is a handy tool which can find any game, instantly. Players can enjoy games like the Cleopatra Slot, Wolf Gold Slot, Holmes and the Stolen Stones Slot, Reactoonz Slot and Gonzo’s Quest Slot

There’s lots of table games here too, particularly variations of blackjack and roulette. But, there are some poker games too. 

And, while we’re on the subject of card games players can also search for a number of video poker games as well. These include Joker Poker and Double Down Poker. 

Live Casino

There is a huge live casino here so if players are looking for even more entertainment they’ll certainly find it. Games are powered by the likes of Evolution Gaming and are all hosted by real life dealers both male and female. They are open to enjoy around the clock and includes games like Live Blackjack and Live Roulette. 

Mobile Gaming

The casino also has a mobile version of the site which means players can take their favourite games with them on the go. They don’t need to worry about storing an app because the casino will load through a compatible mobile browser any time, any where. The casino have included loads of their most popular games and features for a seamless experience on most mobile devices that support iOS and Android.

Support

Anyone who needs help and assistance can contact the casinos customer support team. The easiest way to get help us by using the casinos live chat facility which is open between the hours of 06:00 - 00:00. However, players can also email the casino or phone them 24/7 should they need further assistance. 

Security and Fairness

When it comes to security the casino utilizes the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the Internet to the casinos secure server. This is further protected by the latest firewall security.

Their games are also guaranteed to produce fair and random results as the casino uses a random number generator

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Casino details
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BacanaPlay Casino Reviews by Players

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dendonk 28 reviews
Canada
Message
Reviewed on December 28, 2019

LIKED

I wanted to try their site I signed up and I wanted to make a deposit but it didn't work. I thought it had a nice platform and a decent bonus, but I couldn't try. Too bad, there may be problems on their platform.

DISLIKED

I sent them an email to let them know that I had difficulty depositing either by Visa or Ecopayz, but I never got any response. Too bad I would have liked to try their site.
BACANAPLAY CASINO REPLIED ON DECEMBER 28, 2019
Thank you for your feedback, I checked your BacanaPlay account and don't see any emails from you to us.
if you contact Support now on live chat I am sure they will be able to help you

The Bacana Team
Lamm 14 reviews
Message
Reviewed on December 9, 2019

LIKED

This casino had a very big list of providers and slots. Easy to navigate in the page and the live chat support responded very fast to my request. This is very good.

DISLIKED

They have no information about slots restriction in their Bonus T&C. When I asked the live chat about this they cannot give me any sort of information. I tried to ask about if there were restrictions on providers or specific slots. The only answer I got was that I had to deposit and go into the slot. If I did not have a balance I could not play here. According to the page they have a licence in Malta but I don't think this is even legal to do. Anyway, when the casino don't give out this sort of information I normally get suspicious.
I recommend you find another site to play on.
BACANAPLAY CASINO REPLIED ON DECEMBER 10, 2019
Thank you for your review and feedback

there are no slots restrictions for Bonus wagering. 100% of our games contribute to the wagering of a bonus, just with some games you cannot use your bonus funds to do it.

And to find which games they are, just log into the casino ( you don't need to deposit ) , choose the game info for the game you want to play, click on the (i) icon it will say Bonus Play ? yes or no

Team Bacana

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