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18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. BeGambleAware

BacanaPlay Casino

7.43

Learn more about AskGamblers CasinoRank, our rating system built on over a decade's experience working with casinos and players alike.

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BacanaPlay Casino Review

  • Home to leading software providers
  • They have a live chat facility
  • Mobile friendly design
  • They hold a UKGC Licence
  • Limited live chat hours 06:00 - 00:00
Suggest an edit
General info & Latest Promos
Website https://www.bacanaplay.com/
Established 2019
Owner Skill On Net Ltd. Casinos
Casino Promotion BacanaPlay Casino: 100% up to €1000 + 50 Bonus Spins

BacanaPlay Casino is an online casino which is operated by Skill on Net Ltd and is home to loads of the best software providers like Microgaming, NetEnt, Play’n GO, NextGen Gaming and Big Time Gaming. In fact, the variety is so vast there is something here to suit everyone. All the games can be played instantly through a web browser and most are also available through their mobile casino. BacanaPlay Casino is licensed and regulated by the UK Gambling Commission. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America. This list could also be updated so please see ‘more casino details’ for the full list of restricted countries and territories. 

Virtual Games

Players can enjoy loads of games here which happens to be from some of the most well known games in the industry. The lobby is very user friendly due to the number of filters players can use to find their favourite games. These include sorting games by their volatility levels, game provider, features, themes, number of paylines, reels and even minimum and maximum bet limits. There’s also a search engine which is a handy tool which can find any game, instantly. Players can enjoy games like the Cleopatra Slot, Wolf Gold Slot, Holmes and the Stolen Stones Slot, Reactoonz Slot and Gonzo’s Quest Slot

There’s lots of table games here too, particularly variations of blackjack and roulette. But, there are some poker games too. 

And, while we’re on the subject of card games players can also search for a number of video poker games as well. These include Joker Poker and Double Down Poker. 

Live Casino

There is a huge live casino here so if players are looking for even more entertainment they’ll certainly find it. Games are powered by the likes of Evolution Gaming and are all hosted by real life dealers both male and female. They are open to enjoy around the clock and includes games like Live Blackjack and Live Roulette. 

Mobile Gaming

The casino also has a mobile version of the site which means players can take their favourite games with them on the go. They don’t need to worry about storing an app because the casino will load through a compatible mobile browser any time, any where. The casino have included loads of their most popular games and features for a seamless experience on most mobile devices that support iOS and Android.

Support

Anyone who needs help and assistance can contact the casinos customer support team. The easiest way to get help us by using the casinos live chat facility which is open between the hours of 06:00 - 00:00. However, players can also email the casino or phone them 24/7 should they need further assistance. 

Security and Fairness

When it comes to security the casino utilizes the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the Internet to the casinos secure server. This is further protected by the latest firewall security.

Their games are also guaranteed to produce fair and random results as the casino uses a random number generator

Screenshot

Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    https://www.bacanaplay.com/
  • Software

    2 By 2 Gaming, Bally, Bally Wulff, Barcrest Games, Big Time Gaming, Blueprint Gaming, Amusnet Interactive (Former EGT Interactive), Elk Studios, Foxium, Grand Vision Gaming (GVG), GameArt, Gamomat, Ganapati, IGT (WagerWorks), Just For The Win, Lightning Box, Merkur Gaming, Microgaming, Nyx Interactive, NetEnt, NextGen Gaming, Old Skool Studios, Play'n GO, Pragmatic Play, Rabcat, Realistic Games, Red Tiger Gaming, Reel Time Gaming, Relax Gaming, Shuffle Master, Slingo, Stakelogic, Thunderkick, WMS, Yggdrasil Gaming, 4ThePlayer, Booming Games, Cayetano Gaming, Eyecon, Fantasma Games, Gamatron, Givme Games, Golden Hero Games, High5Games, Kalamba Games, Northern Lights Gaming, Oryx Gaming, Quickspin, Red Rake Gaming, Sthlm Gaming, Wazdan, Evolution Gaming
  • Deposit Methods

    Visa, MasterCard, Sofort, PayPal, Skrill, Neteller, Paysafe Card, EcoPayz, Trustly, Citadel Instant Banking, Fast Bank Transfer, GiroPay, Apple Pay
  • Withdrawal Methods

    Visa, MasterCard, PayPal, Skrill, Neteller, Paysafe Card, EcoPayz, Bank Wire Transfer, Trustly, ApplePay
  • Withdrawal Times

    EWallets: 0-24 hours

    Card Payments: 2-7 days

    Bank Transfers: 2-7 days

    Cheques: Not offered

    Pending Time: 24 hours

  • Withdrawal Limit

    EUR 5,000 per transaction, EUR 10,000 per month
  • Affiliate Program

    EGO
  • Restricted Countries

    • Afghanistan
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Belgium
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Cuba
    • Cyprus
    • Czech Republic
    • Estonia
    • France
    • Greece
    • Hong Kong
    • Iran
    • Israel
    • Italy
    • Lithuania
    • Mexico
    • Netherlands
    • North Korea
    • Philippines
    • Puerto Rico
    • Romania
    • Russia
    • Serbia
    • Singapore
    • Slovakia
    • Slovenia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Euros, British pounds sterling, Denmark kroner, Norwegian kroner
  • Languages

    English, German, Finnish, Norwegian, Portuguese, Danish
  • Licences

    Malta Gaming Authority, UK Gambling Commission, Danish Gambling Authority, Portuguese Gambling Regulation and Inspection Service
  • Company

    Skill On Net Ltd. Casinos
  • Established

    2019
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

    Support Telephone: +1 6477244691

    Support (Portugal) Email: [email protected]

    Support (Portugal) Telephone: +351304500512

  • Deposit Limit Tool

    Yes
  • Wager Limit Tool

    No
  • Loss Limit Tool

    No
  • Time/Session Limit Tool

    Yes
  • Self-Exclusion Tool

    Yes
  • Cool Off/Time-Out Tool

    Yes
  • Reality Check Tool

    Yes
  • Self-Assessment Test

    No
  • Withdrawal Lock

    No
  • Self-Exclusion Register Participation

    Gamstop
Suggest an edit

BacanaPlay Casino Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
audet.g 6 reviews
Reviewed on January 12, 2022

LIKED

BacanaPlay is a fun platform because there are some positive features that we can talk about more. The mobile features are pretty awesome too which is cool to think about given that there are so many people who love to game on their phones. Hopefully, there are people who will be better off using that but the PC design is pretty cool too. They have a good live chat and the games are all pretty cool. The withdrawal and deposit times which is really cool to think about. I hope more people will have some cool times with this site.

DISLIKED

While there are a lot of positives that we can talk about at the BacanaPlay Casino, you might have some issues with this kind of thing. The limited live chat hours are problematic because there are some people who value that chat. Some withdrawal and despot limits have also been discussed which is a huge problem when people win a large amount of money. Hopefully, it can be okay because more people will have some positive changes soon. I think that people will have some responsible gambling that can happen because it can work with this too which is cool.
Sherryplayzdice 2 reviews
South Africa
Reviewed on January 14, 2021

LIKED

Very quick start bacana play but not easy to win. Site is as good as you would expect from this platform providers. Decent software, good selection of games. I am not playing big money but there are some very new games here.
BACANAPLAY CASINO REPLIED ON FEBRUARY 14, 2021
thank you for your review and positive feedback
we add new games all the time so hopefully you will be back to check them out

BacanaPlay Support
ERmaE 3 reviews
Canada
Reviewed on December 31, 2020

LIKED

It says superb. It is very easy to win at this professional site. I like the themes, the slots and all the promotions are fair and playable. Paypal is the best way to manage your money through this site. I have tried most of the alternatives.
Inactive user
Reviewed on April 28, 2020

LIKED

The site is easy to navigate and there is a good selection of Live Dealer Games which I play. Deposit/Withdrawal through PayPal is also great as too, as there are no fees and no fees at PayPal end.

DISLIKED

They set a Deposit limit on my account but did not inform me of this, which I believe is not acceptable When I inquired why there was a limit on my account and I wanted to lift it, I was told there is a £500 limit due to Responsible Gambling Code, which I would accept but they let me Deposit £1500, so how is that Responsible Gambling?
BACANAPLAY CASINO REPLIED ON APRIL 29, 2020
Thank you for your review and feedback

Regarding the deposit limit , I cant really comment until i see the specific facts in your case and for that I would need to know your Bacanaplay username

Is it possible to PM it to me ?

The BacanaPlay Team
Reviewed on April 13, 2020

LIKED

Game selection
Mobile
SKILLS ON NET licence
Interac deposit Canadians
Étransfer withdrawal Canadians
24/7 chat (3/5 stars)
No lagging
Good bonuses(not terms)
Interphase excellent
100% trustworthy
Safe gaming. Honest
Loose NETENT.

DISLIKED

Forgive me Bacana but maybe this will help y’all.
Support is deplorable (copy and paste experts) unless you speak to a manager!
Account verification takes forever. Luckily Christopher did it for me.
Absolutely no response to emails
Withdrawal processing time took forever.
Like all skills on net casinos... every dollar wagered only counts 50% requirement.
The explanation about 10% max bet of bonus or $5 max is very confusing when you have two bonuses.
You can not forfeit a bonus.
I received 25 free spins and received .75 cents bonus. I had to wager $30 dollars 10 cents(minimum) until it filled and had the other $3000 requirement from the welcome bonus just before and had to be careful to stop Before it was completed not to net more than 10 cents when free spins bonus kicked in. So freaking annoying!!!
NETENT games sometimes disappear but they come back. Weird.
BACANAPLAY CASINO REPLIED ON APRIL 21, 2020
Thank you for your feedback and we apologize for any bad experience you have had playing at Bacana. Whilst we can't comment on the specific points you raise because we would need to have your player username to investigate, we can deal with one of the non personal things you have raised.

''Like all skills on net casinos... every dollar wagered only counts 50% requirement''.

This is incorrect. All slots count towards the wagering of your Bonus but for some games you cannot use your Bonus funds to wager with. If you check the information on the games you want to play in the lobby it will tell you whether the game can be used or not for wagering. But even with the ones you cant , if you use your own money the wagering towards the bonus still counts

The BacanaPlay Team
bas145 16 reviews
Message
Reviewed on February 27, 2020

LIKED

This casino is just great! I have played for over 10 years in online casino's and have seen most of them but this one really sticks out from the rest!

They have all the slots and live games from every provider. They have multiple jackpots, cash drops and a lot of daily deposit deals and bonuses. No predatory bonus terms or made up rules. Just the standard max bet and wagering requirements.

The casino has an excellent service and are fair! I encountered this myself on two different occasions! The staff is friendly and they go out of there way for a player.

I had two large payouts and they were very fast in my bank account. Upon verrification two days max!

DISLIKED

I really do not have any dislikes! Maybe the only dislike is that I did not find this casino sooner! I hope the team can keep this up because for me this casino is a candidate for casino of the year!
BACANAPLAY CASINO REPLIED ON FEBRUARY 29, 2020
Thank you for your review and great feedback
Really pleased you enjoyed your time at our new casino
Good luck and hope to see you back soon

The Bacana Team

blondie 1547 reviews
Message
Reviewed on February 1, 2020

LIKED

Bacanaplay is a new online casino that I discovered only recently. They caught my attention due to their nice game selection and being on Askgamblers, I decided to give them a go. The casino is powered by Netent, Playn Go and a couple of other providers so I was sure I'd have a good time with their games.

I signed up and made a deposit of 30eur. Although they offer a welcome bonus, I decided not to take it as it has 60x bonus wagering requirements and in my opinion, it's a bit too high so I didn't want to have such restrictions and didn't claim the bonus.
Deposit was smooth and I got the money right away. I started off by playing Twin Spin as it's my go-to game. I played with minimum bets and got my balance up to 60eur shortly. Then I decided to play Pirates' Plenty Battle for Gold as I hadn't played it before. I played around 300 spins but couldn't trigger the bonus feature. I had a few small hits but nothing impressive and eventually my balance dropped to 40eur. After that I moved on to Wolf Gold slot, I played it with minimum bets and got free spins bonus but it didn't even pay 20x bet. I played it for a while but the game wasn't in a good mood and my balance was decreasing quickly. When it got down to around 10 eur, I went to play Rise of Merlin, hoping for a bonus round. Unfortunately the game took my remaining balance shortly even with my minimum stakes.

Overall I had a good time at Bacanaplay, I managed to play several games with my balance, I also had no technical issues and games ran smoothly. I might make another deposit sometime as I enjoyed the game selection, however, I'm not a big fan of their bonuses just because the wagering requirements are a bit too high for my personal preference.
BACANAPLAY CASINO REPLIED ON FEBRUARY 2, 2020
Thank you for your review and great feedback . Nice to see you had some fun playing and we hope to see you back one day

Team Bacana
dendonk 36 reviews
Canada
Message
Reviewed on December 28, 2019

LIKED

I wanted to try their site I signed up and I wanted to make a deposit but it didn't work. I thought it had a nice platform and a decent bonus, but I couldn't try. Too bad, there may be problems on their platform.

DISLIKED

I sent them an email to let them know that I had difficulty depositing either by Visa or Ecopayz, but I never got any response. Too bad I would have liked to try their site.
BACANAPLAY CASINO REPLIED ON DECEMBER 28, 2019
Thank you for your feedback, I checked your BacanaPlay account and don't see any emails from you to us.
if you contact Support now on live chat I am sure they will be able to help you

The Bacana Team
Lamm 17 reviews
Message
Reviewed on December 9, 2019

LIKED

This casino had a very big list of providers and slots. Easy to navigate in the page and the live chat support responded very fast to my request. This is very good.

DISLIKED

They have no information about slots restriction in their Bonus T&C. When I asked the live chat about this they cannot give me any sort of information. I tried to ask about if there were restrictions on providers or specific slots. The only answer I got was that I had to deposit and go into the slot. If I did not have a balance I could not play here. According to the page they have a licence in Malta but I don't think this is even legal to do. Anyway, when the casino don't give out this sort of information I normally get suspicious.
I recommend you find another site to play on.
BACANAPLAY CASINO REPLIED ON DECEMBER 10, 2019
Thank you for your review and feedback

there are no slots restrictions for Bonus wagering. 100% of our games contribute to the wagering of a bonus, just with some games you cannot use your bonus funds to do it.

And to find which games they are, just log into the casino ( you don't need to deposit ) , choose the game info for the game you want to play, click on the (i) icon it will say Bonus Play ? yes or no

Team Bacana

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