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Alf Casino

GREAT 8.73
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Alf Casino Review

  • Live chat available 24/7
  • Multiple withdrawal methods available
  • High monthly withdrawal limits
  • No verification for withdrawals under €200
  • No account is needed for playing
  • Phone support is not toll free
  • More deposit methods than withdrawal methods
General info & Latest Promos
Website https://alfcasino.com
Established 2018
Owner Araxio Development N.V. Casinos
Casino Promotion Alf Casino: 100% up to €500 + 200 Extra Spins

Alf Casino is an online casino, accepting bitcoin, where members play a selection of games which range from video slots to poker games to live games. The casino is also home to multiple gaming providers which include leading names like NetEnt, Yggdrasil, Thunderkick, Nyx Interactive, Betsoft, Quickspin and Evolution Gaming. The site is available in several languages like English and German and can be played instantly or on the go. Alf Casino is licensed and regulated under the laws of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from the United States, United Kingdom, Bulgaria, Afghanistan, Iran, Iraq, Israel and the Netherlands, Ukraine, Republic of Moldova and Curacao. The full list of restricted/allowed countries can be found under ‘More Casino Details’. 

Virtual Games

Players who enjoy video slots can spin the reels of a large selection of different titles here, including new, old and popular games. There are slots from providers like NetEnt, Yggdrasil and Thunderkick and to make it easier to browse members can filter games by each individual provider. Games include the Pink Elephants Slot, Foxin’ Wins SlotButterfly Staxx Slot and Vikings Go Berzek Slot.

A substantial selection of table games can also be played here which include variants of both blackjack and roulette. These include games like French Roulette and American Blackjack.

When it comes to card games players can pick from several video pokers boasting different bet limits to suit all. These include games like Joker Poker, Double Bonus Poker and Poker Pursuit.

Live Casino

Live games are hosted by Evolution Gaming and Ezugi and members can enjoy a selection of games hosted around the clock. These include Live Blackjack, Live Baccarat and Live Roulette.

Mobile Gaming

Players who enjoy gaming on the go can access the casino through a smartphone or tablet device. Playable from a mobile browser, members can pick from a selection of optimized games. There is currently no need to download an app.

Support

Members who need assistance can use the casino's friendly customer support team who can be reached instantly through their live chat facility. This is open 24 hours a day, 7 days a week. Players will be able to access multi-lingual support which includes languages like English, Swedish, German, French and others. Email support and phone support is also available and there are also multi-lingual.

Security and Fairness

Alf Casino employs the use of COMODO encryption services to keep players personal and financial transactions secure at all times. This makes sure any data is encrypted before it is transmitted over the internet. 

They also use a random number generator to keep their games fair and random.

Screenshot

Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Asia
    • Australia [8]
      • New South Wales
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
      • Australian Capital Territory
      • Northern Territory
    • Bulgaria
    • Curaçao
    • Cyprus
    • Iran
    • Iraq
    • Israel
    • Italy
    • Malta
    • Moldova
    • Netherlands
    • Spain
    • Sweden
    • Ukraine
    • United Kingdom
    • United States [56]
      • American Samoa
      • Guam
      • Northern Mariana Islands
      • Puerto Rico
      • U.S. Virgin Islands
      • Alabama
      • Alaska
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Florida
      • Georgia(US)
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
      • District of Columbia
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

    Support Phone Telephone: +35627780669

Alf Casino Reviews by Players

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cki81 2 reviews
United Arab Emirates
Message
Reviewed on July 5. 2019

LIKED

Read the Cons before you read the Pros. The casino has good design, good selection of games and deposit methods are sufficient, nothing more in the pro's section.

DISLIKED

Beware!!!!!! All casinos owned by Araxio Developments N.V. operate a "VIP Rank" that determines your withdrawal limits. After 10+ deposits of EUR500 each within 2 weeks, I made it to VIP rank 4, which in terms and conditions allow me 12.000 monthly withdrawal limit. (NOT 50.000 as stated here on AskGamblers).

I made 1 withdrawal of EUR1.000 and was immediately bumped to VIP level 2 which has EUR 500 daily and EUR 6.000 monthly limits, albeit casino was still in positive on my deposits/withdrawal amounts (deposits EUR5.000 / withdrawals EUR1.000).

Any player, can figure out why they would do this - encourage deposits and limit withdrawals, to the point where a EUR 10.000 withdrawal will take more than 1 month to complete in 20 withdrawals of EUR 500 over 20 days (and yes you need to log in each day and request a 500 EUR withdrawal, they don't allow multiple withdrawal requests). Pair this with the fact that this casino has NO timeout and NO player limits feature, so 99% of players would lose any big win before they had a chance to withdraw it, and yes sir - you have a well-greased money machine with that concept.

What a waste of time - what a sneaky TOC - what a scam.
ALF CASINO REPLIED ON JULY 7. 2019
Dear Christian,

Thank you for taking the time to review the service offered by us. We are genuinely sorry to hear that currently you feel dissatisfied with the services offered by Alfcasino and you can rest assured we will review in full your case.

The starting point of our reply will be to provide you with more detailed information regarding account status, as we noticed this matter remained unclarified for you. We would kindly like to draw your attention to p.6.18 of our General Terms and Conditions where all of the information regarding this matter is contained. The player's VIP level is determined by the gaming activity during 30 calendar days and can be changed depending on the ration of deposits and withdrawals which were made and bonuses which were received. The status of a player who hasn't been actively playing for a month will be automatically lowered to level 1. Thus, explanation of why your account status has suffered a recent drop, based on your active withdrawal request and on the less playing time. Please, note that we cannot influence the account status of any player and it is all based on the activity shown.

Furthermore, the information regarding the withdrawal limits can be found at p.6.17 of our General Terms and Conditions where it is explained that withdrawal limits are depending on the account status of the player. Rationally, the higher the account level, the higher the withdrawal limits. Regardless of the account status, the maximum amount of active withdrawal request is 3, as well stated within term 6.17 of the General Terms and Conditions.

We would like to express that we are constantly trying to improve the service offered on our platform and we value highly the feedback coming from all of our customers. Furthermore, we value you highly as a player and would be glad to see you playing with us. Please, do not hesitate to get in touch with our live chat service which is available 24/7 or via email at support@alfcasino.com. We will do our best to answer and clarify all of your requests.

Kind regards,
Alfcasino.com administration
Sstutzi 8 reviews
Austria
Message
Reviewed on June 11. 2019

LIKED

Great casino, wide selection of games from different providers. Friendly customer service with competent staff (also available in German). Especially customer friendly - best service I had so far. Easy payout. Many deposit and withdrawal options. Currently my favorite casino.

DISLIKED

Maybe limits (deposit, loss, playing time) to set yourself would be a good supplement. So far nothing negative to notice. Try it yourself - good bonus conditions.
ALF CASINO REPLIED ON JUNE 18. 2019
Dear valued customer,

Thank you for taking your time to review our website! We highly value each opinion!

We thank you for your kind words, our main task is to entertain our customers! Your good review is our highest mark, thank you very much! We also want to assure you, that our services will only be improved and our team is working day and night to provide perfect support for our players.

We also work on the improvement of the functional opportunities for all accounts, and as soon this option is added you will be able to apply any limits.

Should you have any questions or concerns, do not hesitate to contact our team, please.

Best wishes,
Alfcasino.com Team
p99heja 1 review
Finland
Reviewed on May 28. 2019

LIKED

All my Favorite games. Good bonuses. And the best is.. I won.

If withdrawal is ok tomorrow this casino is interesting.

DISLIKED

Withdrawal takes max 24 working hours. Financial department work 9-18 GMT +3. My First withdrawal takes 16 working hours. Now 460€ withdrawal is "pending" over 24working hours. And 2 × 500€ is pending 18working hours. Hope that I get Money tomorrow then casino is ok / great.

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