Ag Awards

Alf Casino

GREAT 8.69
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Alf Casino Review

  • Live chat available 24/7
  • Multiple withdrawal methods available
  • High monthly withdrawal limits
  • No verification for withdrawals under €200
  • No account is needed for playing
  • Phone support is not toll free
  • More deposit methods than withdrawal methods
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General info & Latest Promos
Established 2018
Owner Araxio Development N.V. Casinos
Casino Promotion

Alf Casino is an online casino, accepting bitcoin, where members play a selection of games which range from video slots to poker games to live games. The casino is also home to multiple gaming providers which include leading names like NetEnt, Yggdrasil, Thunderkick, Nyx Interactive, Betsoft, Quickspin and Evolution Gaming. The site is available in several languages like English and German and can be played instantly or on the go. Alf Casino is licensed and regulated under the laws of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from the United States, United Kingdom, Bulgaria, Afghanistan, Iran, Iraq, Israel and the Netherlands, Ukraine, Republic of Moldova and Curacao. The full list of restricted/allowed countries can be found under ‘More Casino Details’. 

Virtual Games

Players who enjoy video slots can spin the reels of a large selection of different titles here, including new, old and popular games. There are slots from providers like NetEnt, Yggdrasil and Thunderkick and to make it easier to browse members can filter games by each individual provider. Games include the Pink Elephants Slot, Foxin’ Wins SlotButterfly Staxx Slot and Vikings Go Berzek Slot.

A substantial selection of table games can also be played here which include variants of both blackjack and roulette. These include games like French Roulette and American Blackjack.

When it comes to card games players can pick from several video pokers boasting different bet limits to suit all. These include games like Joker Poker, Double Bonus Poker and Poker Pursuit.

Live Casino

Live games are hosted by Evolution Gaming and Ezugi and members can enjoy a selection of games hosted around the clock. These include Live Blackjack, Live Baccarat and Live Roulette.

Mobile Gaming

Players who enjoy gaming on the go can access the casino through a smartphone or tablet device. Playable from a mobile browser, members can pick from a selection of optimized games. There is currently no need to download an app.


Members who need assistance can use the casino's friendly customer support team who can be reached instantly through their live chat facility. This is open 24 hours a day, 7 days a week. Players will be able to access multi-lingual support which includes languages like English, Swedish, German, French and others. Email support and phone support is also available and there are also multi-lingual.

Security and Fairness

Alf Casino employs the use of COMODO encryption services to keep players personal and financial transactions secure at all times. This makes sure any data is encrypted before it is transmitted over the internet. 

They also use a random number generator to keep their games fair and random.


Casino details
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Alf Casino Reviews by Players


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Magic-carpet 5 reviews
Reviewed on December 18, 2019


I played when my account got verified after two days of waiting. (I just want to say that little animated avatar selection was very cute and unexpected lol) I did not know if it was that long because of the various information that the casino asked for. There were new games so that's good.


I don't think I'll be playing with this casino for long since there is a withdrawal limit that limits my withdrawals and bets. I can bet here for leisure but not big money. If I can't withdraw them immediately, I might just lose them all before being allowed to withdraw so I won't risk.
Dear Player,

Thank you for your review. We are always glad to hear feedback from our customers.

First, let us say that, in order to be able to provide you with personal assistance on any matter, we would like to ask you to tell us your username.

When it comes to account verification, it may sometimes seem annoying to customers because they have to send more than one email to get their accounts verified, however, our Financial Department always try to make sure account verification is carried our properly and 100% safely both for the customers and for the casino. The account verification process takes up to 3 working days after the documents are received as stated on our website.

About our withdrawal limits, we have a VIP program for high rollers who play actively on our website, according to which one can increase their withdrawal limit up to 1500 EUR per day. If a player becomes part of it, he/she also gets their own VIP account manager who provides them with assistance on how to complete their withdrawals and gives them special bonus offers on a daily basis. Feel free to check it out on our website.

Regarding betting limits: there is a betting limit of 5 EUR only when playing with an active bonus. There are no betting limits whatsoever on deposits that are played without receiving a bonus.

If you have any further questions, feel free to come to our Live Chat or to contact us at!

Best wishes, Team
AnotherWithdrawal 2 reviews
Reviewed on September 20, 2019


Nice look and feel
Decent selection of games
Support 24/7
Possibility to add games to favourite (may seem normal, but some casinos do not even offer that)
Non-sticky welcome bonus very appreciated


Total disaster in terms of transparency, and withdrawal system, as stated in the last review by CKI81, I am experiencing the exact same. To summarise:

- 500 euros per day on the lowest level of VIP & 10k per month
- 1500 euros per day on the highest level of VIP & 20k per month

In other words, if you win a jackpot or something like that of 10k (not THAT uncommon depending on your betsize, or if you're a greedy roulette/blackjack player), it will take you 20 days, logging in and creating a withdraw request every single day to grab it out with lowest vip level, and approx. 8 days with the HIGHEST vip level (mega-lol).

On top of that, they pretend to have the time/deposit/loss/etc. limit under development, which I do not really believe since everything makes me think it's made to tempt you playing more and more, and obviously, more chances to loose it all eventually.

If you are used to gamble around 1-5 euros stake or even more, stay far far far away from this platform !

And Alf Casino, please do not answer to this review by mentionning & 3.45.1 from your Terms & Condition, because that's exactly what I am talking about when I talk about transparency.
cki81 2 reviews
United Arab Emirates
Reviewed on July 5, 2019


Read the Cons before you read the Pros. The casino has good design, good selection of games and deposit methods are sufficient, nothing more in the pro's section.


Beware!!!!!! All casinos owned by Araxio Developments N.V. operate a "VIP Rank" that determines your withdrawal limits. After 10+ deposits of EUR500 each within 2 weeks, I made it to VIP rank 4, which in terms and conditions allow me 12.000 monthly withdrawal limit. (NOT 50.000 as stated here on AskGamblers).

I made 1 withdrawal of EUR1.000 and was immediately bumped to VIP level 2 which has EUR 500 daily and EUR 6.000 monthly limits, albeit casino was still in positive on my deposits/withdrawal amounts (deposits EUR5.000 / withdrawals EUR1.000).

Any player, can figure out why they would do this - encourage deposits and limit withdrawals, to the point where a EUR 10.000 withdrawal will take more than 1 month to complete in 20 withdrawals of EUR 500 over 20 days (and yes you need to log in each day and request a 500 EUR withdrawal, they don't allow multiple withdrawal requests). Pair this with the fact that this casino has NO timeout and NO player limits feature, so 99% of players would lose any big win before they had a chance to withdraw it, and yes sir - you have a well-greased money machine with that concept.

What a waste of time - what a sneaky TOC - what a scam.
Dear Christian,

Thank you for taking the time to review the service offered by us. We are genuinely sorry to hear that currently you feel dissatisfied with the services offered by Alfcasino and you can rest assured we will review in full your case.

The starting point of our reply will be to provide you with more detailed information regarding account status, as we noticed this matter remained unclarified for you. We would kindly like to draw your attention to p.6.18 of our General Terms and Conditions where all of the information regarding this matter is contained. The player's VIP level is determined by the gaming activity during 30 calendar days and can be changed depending on the ration of deposits and withdrawals which were made and bonuses which were received. The status of a player who hasn't been actively playing for a month will be automatically lowered to level 1. Thus, explanation of why your account status has suffered a recent drop, based on your active withdrawal request and on the less playing time. Please, note that we cannot influence the account status of any player and it is all based on the activity shown.

Furthermore, the information regarding the withdrawal limits can be found at p.6.17 of our General Terms and Conditions where it is explained that withdrawal limits are depending on the account status of the player. Rationally, the higher the account level, the higher the withdrawal limits. Regardless of the account status, the maximum amount of active withdrawal request is 3, as well stated within term 6.17 of the General Terms and Conditions.

We would like to express that we are constantly trying to improve the service offered on our platform and we value highly the feedback coming from all of our customers. Furthermore, we value you highly as a player and would be glad to see you playing with us. Please, do not hesitate to get in touch with our live chat service which is available 24/7 or via email at We will do our best to answer and clarify all of your requests.

Kind regards, administration

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