Restricted: Alf Casino is restricted in your country, please try these instead:
Alf Casino
- Live chat available 24/7
- Multiple withdrawal methods available
- High monthly withdrawal limits
- No verification for withdrawals under €200
- No account is needed for playing
- Phone support is not toll free
- More deposit methods than withdrawal methods
Alf Casino is an online casino, accepting bitcoin, where members play a selection of games which range from video slots to poker games to live games. The casino is also home to multiple gaming providers which include leading names like NetEnt, Yggdrasil, Thunderkick, Nyx Interactive, Betsoft, Quickspin and Evolution Gaming. The site is available in several languages like English and German and can be played instantly or on the go. Alf Casino is licensed and regulated by the Philippine Amusement & Gaming Corporation.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here. These include players from the United States, United Kingdom, Bulgaria, Afghanistan, Iran, Iraq, Israel and the Netherlands, Ukraine, Republic of Moldova and Curacao. The full list of restricted/allowed countries can be found under ‘More Casino Details’.
Virtual Games
Players who enjoy video slots can spin the reels of a large selection of different titles here, including new, old and popular games. There are slots from providers like NetEnt, Yggdrasil and Thunderkick and to make it easier to browse members can filter games by each individual provider. Games include the Pink Elephants Slot, Foxin’ Wins Slot, Butterfly Staxx Slot and Vikings Go Berzek Slot.
A substantial selection of table games can also be played here which include variants of both blackjack and roulette. These include games like French Roulette and American Blackjack.
When it comes to card games players can pick from several video pokers boasting different bet limits to suit all. These include games like Joker Poker, Double Bonus Poker and Poker Pursuit.
Live Casino
Live games are hosted by Evolution Gaming and Ezugi and members can enjoy a selection of games hosted around the clock. These include Live Blackjack, Live Baccarat and Live Roulette.
Mobile Gaming
Players who enjoy gaming on the go can access the casino through a smartphone or tablet device. Playable from a mobile browser, members can pick from a selection of optimized games. There is currently no need to download an app.
Support
Members who need assistance can use the casino's friendly customer support team who can be reached instantly through their live chat facility. This is open 24 hours a day, 7 days a week. Players will be able to access multi-lingual support which includes languages like English, Swedish, German, French and others. Email support and phone support is also available and there are also multi-lingual.
Security and Fairness
Alf Casino employs the use of COMODO encryption services to keep players personal and financial transactions secure at all times. This makes sure any data is encrypted before it is transmitted over the internet.
They also use a random number generator to keep their games fair and random.
Recommended by experts
Player Reviews
The site has a good selection of games. The games load quickly and make a decent impression otherwise. The design of the website is neat, tidy. It is also possible to play with a cell phone without any problems. The support is friendly in principle, but slow.
I signed up there yesterday and wanted the Welcome Bonus. I did not receive it automatically. I then wrote to the support in the chat. They are not the fastest. I had to wait about 10 minutes. I then said that I have not received the bonus. After about 5 minutes they told me that it was due to an administrative decision that I did not receive the Welcome Bonus (first deposit). Why I was not told even when asked. They offered me to refund the money (but they don't know how long that will take), but that would cost 15% of the deposit amount or I would have to wager the deposit amount 1x. I then played normally.
Just now I received an e-mail that they can not credit me the bonus because I have already played with the money. But I would now receive a bonus for a second deposit. Absolutely not serious.
Dear player,
Thank you for your review. We value every opinion!
Can you provide us with your username or email address so we can check your account and provide the open answer about the situation you faced, please?
Looking forward to hearing from you soon!
Kind regards,
Alfcasino.com Team
Nice layout
Decent selection of games
Livechat 24/7
In my experience the casino had a good feel to it, but it wasnt until my 1st withdrawal that the good experience changed
This casino is only for the most disciplined players as it offers no limits, break or anything (While you have an active balance or a pending withdrawal).
They put it on the gamblers to remain disciplined enough not to waste their winnings.
I asked the livechat what limits they offer, and the answer was None.
I'm actually quite amazed that a casino with a 8,8star rating doesn't offer any limitations at all.
Needless to say I ended up losing 80% of the winnings.
I would not recommended this casino to anyone (Unless you are extremely disciplined, which most gamblers arent).
Lots of games. I like the avatar selection idea. Quick responses/solutions via chat and email.
Compatible on mobile phone.
Everything is clear, I can recommend this casino.
Already processed my 2 withdrawals but it takes up to 5 days to process it.
There is a review from September 20, 2019 that Time/deposit/loss/ limits are "under development".
Now it's November 2020 and I had been told the same on a chat. Could be bad for not-responsible players.
I played when my account got verified after two days of waiting. (I just want to say that little animated avatar selection was very cute and unexpected lol) I did not know if it was that long because of the various information that the casino asked for. There were new games so that's good.
I don't think I'll be playing with this casino for long since there is a withdrawal limit that limits my withdrawals and bets. I can bet here for leisure but not big money. If I can't withdraw them immediately, I might just lose them all before being allowed to withdraw so I won't risk.
Dear Player,
Thank you for your review. We are always glad to hear feedback from our customers.
First, let us say that, in order to be able to provide you with personal assistance on any matter, we would like to ask you to tell us your username.
When it comes to account verification, it may sometimes seem annoying to customers because they have to send more than one email to get their accounts verified, however, our Financial Department always try to make sure account verification is carried our properly and 100% safely both for the customers and for the casino. The account verification process takes up to 3 working days after the documents are received as stated on our website.
About our withdrawal limits, we have a VIP program for high rollers who play actively on our website, according to which one can increase their withdrawal limit up to 1500 EUR per day. If a player becomes part of it, he/she also gets their own VIP account manager who provides them with assistance on how to complete their withdrawals and gives them special bonus offers on a daily basis. Feel free to check it out on our website.
Regarding betting limits: there is a betting limit of 5 EUR only when playing with an active bonus. There are no betting limits whatsoever on deposits that are played without receiving a bonus.
If you have any further questions, feel free to come to our Live Chat or to contact us at [email protected]!
Best wishes,
AlfCasino.com Team
Nice look and feel
Decent selection of games
Support 24/7
Possibility to add games to favourite (may seem normal, but some casinos do not even offer that)
Non-sticky welcome bonus very appreciated
Total disaster in terms of transparency, and withdrawal system, as stated in the last review by CKI81, I am experiencing the exact same. To summarise:
- 500 euros per day on the lowest level of VIP & 10k per month
- 1500 euros per day on the highest level of VIP & 20k per month
In other words, if you win a jackpot or something like that of 10k (not THAT uncommon depending on your betsize, or if you're a greedy roulette/blackjack player), it will take you 20 days, logging in and creating a withdraw request every single day to grab it out with lowest vip level, and approx. 8 days with the HIGHEST vip level (mega-lol).
On top of that, they pretend to have the time/deposit/loss/etc. limit under development, which I do not really believe since everything makes me think it's made to tempt you playing more and more, and obviously, more chances to loose it all eventually.
If you are used to gamble around 1-5 euros stake or even more, stay far far far away from this platform !
And Alf Casino, please do not answer to this review by mentionning 6.1.6.98 & 3.45.1 from your Terms & Condition, because that's exactly what I am talking about when I talk about transparency.
Read the Cons before you read the Pros. The casino has good design, good selection of games and deposit methods are sufficient, nothing more in the pro's section.
Beware!!!!!! All casinos owned by Araxio Developments N.V. operate a "VIP Rank" that determines your withdrawal limits. After 10+ deposits of EUR500 each within 2 weeks, I made it to VIP rank 4, which in terms and conditions allow me 12.000 monthly withdrawal limit. (NOT 50.000 as stated here on AskGamblers).
I made 1 withdrawal of EUR1.000 and was immediately bumped to VIP level 2 which has EUR 500 daily and EUR 6.000 monthly limits, albeit casino was still in positive on my deposits/withdrawal amounts (deposits EUR5.000 / withdrawals EUR1.000).
Any player, can figure out why they would do this - encourage deposits and limit withdrawals, to the point where a EUR 10.000 withdrawal will take more than 1 month to complete in 20 withdrawals of EUR 500 over 20 days (and yes you need to log in each day and request a 500 EUR withdrawal, they don't allow multiple withdrawal requests). Pair this with the fact that this casino has NO timeout and NO player limits feature, so 99% of players would lose any big win before they had a chance to withdraw it, and yes sir - you have a well-greased money machine with that concept.
What a waste of time - what a sneaky TOC - what a scam.
Dear Christian,
Thank you for taking the time to review the service offered by us. We are genuinely sorry to hear that currently you feel dissatisfied with the services offered by Alfcasino and you can rest assured we will review in full your case.
The starting point of our reply will be to provide you with more detailed information regarding account status, as we noticed this matter remained unclarified for you. We would kindly like to draw your attention to p.6.18 of our General Terms and Conditions where all of the information regarding this matter is contained. The player's VIP level is determined by the gaming activity during 30 calendar days and can be changed depending on the ration of deposits and withdrawals which were made and bonuses which were received. The status of a player who hasn't been actively playing for a month will be automatically lowered to level 1. Thus, explanation of why your account status has suffered a recent drop, based on your active withdrawal request and on the less playing time. Please, note that we cannot influence the account status of any player and it is all based on the activity shown.
Furthermore, the information regarding the withdrawal limits can be found at p.6.17 of our General Terms and Conditions where it is explained that withdrawal limits are depending on the account status of the player. Rationally, the higher the account level, the higher the withdrawal limits. Regardless of the account status, the maximum amount of active withdrawal request is 3, as well stated within term 6.17 of the General Terms and Conditions.
We would like to express that we are constantly trying to improve the service offered on our platform and we value highly the feedback coming from all of our customers. Furthermore, we value you highly as a player and would be glad to see you playing with us. Please, do not hesitate to get in touch with our live chat service which is available 24/7 or via email at [email protected]. We will do our best to answer and clarify all of your requests.
Kind regards,
Alfcasino.com administration
Great casino, wide selection of games from different providers. Friendly customer service with competent staff (also available in German). Especially customer friendly - best service I had so far. Easy payout. Many deposit and withdrawal options. Currently my favorite casino.
Maybe limits (deposit, loss, playing time) to set yourself would be a good supplement. So far nothing negative to notice. Try it yourself - good bonus conditions.
Dear valued customer,
Thank you for taking your time to review our website! We highly value each opinion!
We thank you for your kind words, our main task is to entertain our customers! Your good review is our highest mark, thank you very much! We also want to assure you, that our services will only be improved and our team is working day and night to provide perfect support for our players.
We also work on the improvement of the functional opportunities for all accounts, and as soon this option is added you will be able to apply any limits.
Should you have any questions or concerns, do not hesitate to contact our team, please.
Best wishes,
Alfcasino.com Team
All my Favorite games. Good bonuses. And the best is.. I won.
If withdrawal is ok tomorrow this casino is interesting.
Withdrawal takes max 24 working hours. Financial department work 9-18 GMT +3. My First withdrawal takes 16 working hours. Now 460€ withdrawal is "pending" over 24working hours. And 2 × 500€ is pending 18working hours. Hope that I get Money tomorrow then casino is ok / great.
It is an incredible number of good to excellent features and possibilities of this casino. First of all, there is a 97% payout casino, then a bonus wage of only 30 times, E wallets up to 24h, a high monthly withdrawal limit, min.withrawal of 10, a large number of games, Tournaments, VIP Zone, This is great compared to online casinos. It is definitely worthwhile to enter and spend your time here. I only want lots of happiness.
Hello Sir!
Thank you so much for your nice review.
We are delighted to hear that you're enjoying your time with us and we will keep working hard for our clients 24\7!
We'll be always glad to help you through our Live-Chat, or E-Mail [email protected]
We wish you all the best.
AlfCasino Administration.
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The site has easy access and is nicely designed. Cyprian Courts will soon file search warrants against the owners. Two companies acting as payment providers are held frozen
Illegal business methods. Tilaros and Tranello Limited filed for insolvency a week ago, which caused problems for the player in claiming their funds.
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