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Alf Casino is restricted in your country, please try these instead:

Stake.us Social Casino
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Alf Casino

Alf Casino

The casino is restricted in your country.

Our Rating CasinoRank
5.7/10
CasinoRank
Player Rating 33 reviews
4.6/10
33 reviews
Complaint Response 15 complaints
2 days avg. 15 complaints
What we like
  • Live chat available 24/7
  • Multiple withdrawal methods available
  • High monthly withdrawal limits
  • No verification for withdrawals under €200
  • No account is needed for playing
What we don’t like
  • Phone support is not toll free
  • More deposit methods than withdrawal methods
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Alf Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://alfcasino.com
Established
2018
Licences
Anjouan Gaming Board
Company
Affiliate Program
Languages
English, Polish, Portuguese, Russian, German, Finnish, Hungarian, Norwegian, French, Italian, Japanese, Greek, Turkish, Czech, Spanish, Slovenian, Slovak
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino

Alf Casino is an online casino, accepting bitcoin, where members play a selection of games which range from video slots to poker games to live games. The casino is also home to multiple gaming providers which include leading names like NetEnt, Yggdrasil, Thunderkick, Nyx Interactive, Betsoft, Quickspin and Evolution Gaming. The site is available in several languages like English and German and can be played instantly or on the go. Alf Casino is licensed and regulated by the Philippine Amusement & Gaming Corporation.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from the United States, United Kingdom, Bulgaria, Afghanistan, Iran, Iraq, Israel and the Netherlands, Ukraine, Republic of Moldova and Curacao. The full list of restricted/allowed countries can be found under ‘More Casino Details’. 

Mobile Gaming

Players who enjoy gaming on the go can access the casino through a smartphone or tablet device. Playable from a mobile browser, members can pick from a selection of optimized games. There is currently no need to download an app.

Security and Fairness

Alf Casino employs the use of COMODO encryption services to keep players personal and financial transactions secure at all times. This makes sure any data is encrypted before it is transmitted over the internet. 

They also use a random number generator to keep their games fair and random.

StallCation

Complaints

Read the complaints other players have left for Alf Casino. Learn more about complaints.

Show all complaints
Refuses to complete account verification and blocks withdrawal of 1676e balance

My name is < full name removed due to the privacy>, and on August 8, 2025, I won a total of €2,176 at AlfCasino while playing with their welcome bonus. After completing the wagering requirements, I successfully withdrew €500 (the daily withdrawal limit).

When I requested another €500 withdrawal, the casino required account verification. I submitted all requested documents, but there has been a long and unreasonable delay.

The casino asked for a bank statement from 15.7.2025–15.8.2025, even though the bank account I deposited from was only opened on 5.8.2025. I explained this multiple times, provided official proof of when the account was created, and submitted a bank statement covering 5.8.2025–15.8.2025 — the only possible range.

Despite that, they kept rejecting my documents, giving mixed instructions (first to upload via site, then by email). After several weeks, they finally accepted the documents for review. That was over two weeks ago, and nothing has happened since. They no longer reply to my emails, and my account remains “under verification.”

This has now taken over 2.5 months in total. I have €1,676 remaining in my account balance, which I cannot withdraw because the verification is not completed.

I will provide:

Proof of my remaining balance (€1,676)

Proof that my account is still under verification

Screenshots of my chats with the casino (in Finnish and translated to English)

AskGamblers, please help me resolve this. I have cooperated fully, provided every possible document, and yet the casino refuses to finalize verification and release my winnings.

Kind regards,


staus Resolved
€1676
Account locked and €4,500 balance taken without any proof
Hello AskGamblers,

On the 11th May I signed up and deposited 200€, taking their 100% welcome bonus. I played on some slots and managed to get some big wins. I completed the wagering on the bonus and withdrew 4500€.
2 days later I had an email asking for Proof of ID and proof of card holder- things I thought were verified on sign up. I've sent everything they asked. (even a selfie of me holding my ID with backround of their site as they asked)
Hours later I get the same email asking for a selfie again because of the resolution. So I sent them off again. They approved the 2nd selfie and everything seemed to be ok. After that i tried to withdraw my money but my account was locked! I immediately contacted live chat and they told me that they cant give me more information about that! A bit later i received a new mail that accused me that i violated terms and conditions!? After 2 replies asking information about what happened exactly, they told me that:

"Your account was reviewed thoroughly by the relevant department and as evidences for a violation of our Promotional Terms and Conditions were found, your account has been closed. Also please note that this decision is final.

We will not be able to offer you details of the checks which were made, however the section of the Welcome Bonus Terms relevant to your case is 11.1 : https://prnt.sc/sg7xqz

We hope this helps and we wish you a lovely evening. If you have any other questions, feel free to contact us again.

Best Wishes,
Alf Casino Team "

So i dare them to give me details about what i did!! because these things they accused me never happened. Basically they banned me and deleted my money. How can this casino be legal. Authorities should do something about that. I hope all this is a misunderstanding or human error cause i will go further to get justice.
With your help I'd like to try and get this complaint sorted amicably and get my 4500€ in my bank where it belongs.

Thank you very much.
Harry
staus Resolved

Complaint Statistics

Resolved 13
Avg. Amount $ 1,760
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
4.6/10 33 reviews

Top reviews from our players

It is an incredible number of good to excellent features and possibilities of this casino. First of all, there is a 97% payout casino, then a bonus wage of only 30 times, E wallets up to 24h, a high monthly withdrawal limit, min.withrawal of 10, a large number of games, Tournaments, VIP Zone, This is great compared to online casinos. It is definitely worthwhile to enter and spend your time here. I only want lots of happiness.

Hello Sir! Thank you so much for your nice review. We are delighted to hear that you're enjoying your time with us and we will keep working hard for our clients 24\7! We'll be always glad to help you through our Live-Chat, or E-Mail [email protected] We wish you all the best. AlfCasino Administration.

user avatar

Very interesting casino.
Everything is very good here.
All my favorite slots!

Dear customer! We appreciate that you enjoy playing at our online casino that much. Thank you for your kind words! We'll try our best to keep customers satisfied. If you have any questions, we're always ready to help! You can contact us via Live-Chat (24/7), or per E-Mail [email protected] Have a nice day! AlfCasino Administration

user avatar

-quick verification process
-3 day withdrawal time (for me anyway)
-decent amount of games (not all can be played by Australians)

- live table games not available to Australian players
-frustrating to pick a game only to see geo locked

Good selection of providers and slots. And that's all

Can't verify me for 5 days. Every time I'm waiting 1-3 days for answer that my selfi with docs with their web-site on backgroud is quality enough. Today is the fourth time I'm sending selfi.

Dear valued customer, Thank you for your review. We're sorry for such a delay, but nevertheless, you did not send the requested documents in good quality. With the photos you provided, it is impossible to finish the verification procedure. Please, provide us a requested photo to [email protected], and your account will be immediately verified. Waiting for your answer, thank you! In case you have any additional questions, do not hesitate to contact us via e-mail [email protected], or Live Chat. Best regards, AlfCasino Administration.

user avatar

Love you the selection of slots, also like that online chat support its available 24/7

More bonuses for loyal players, and would be so much better if you could get a deposit bonus with a minimum deposit of €10

Its a pretty looking site, it works OK. Lots of games.

As previous reviewer. I am not allowed to withdraw anything from this casino. They only offer e-wallets in my country which is restricted by law - So it is impossble to withdraw. Total scam. Stay far away from this casino.

Dear valued customer, Thank you for taking your time to write a review of our Casino. We regret to hear that you faced inconveniences on our website. Alf Casino offers different payment methods for our customers, however we cannot guarantee their availability at all times as it depends on the country and payment method chosen. We kindly ask you to check all available methods or contact the Finance Department for additional assistance. If you have any additional questions, please do not hesitate to contact our Support Team. Best regards, Administration of Alf Casino

user avatar

I recently joined this casino because they have Push Gaming. Not many casino have these slots in stock and I simply love them. I think I signed up about 2 months ago but was looking for some no deposit signup offer but could not find any.

Before the initial signup I checked their bonuses and terms and conditions and saw it was the same as their sister website Buran with bad bonus terms and wagering contributions from certain slots, however my heart desired to claim the bonus to have more funds, as Push gaming is just too addictive.

I contacted support to find out on which game the 200 free spins of the welcome offer is played on and it was the same God's temple from Boongo games. I tried to negotiate to ask if I can change the spins and they said no, at the same time asked if I can get all my 200 spins at once, and they said no. I got upset and told them they had bad bonus terms etc and just vented lol. Classic me, hope they can forgive me on that one. I think it was because a year ago, they used to give all free spins all at once and not installments.

I still proceeded to deposit and claimed my 100% with 200 free spins. I got 40 euro and balance and it lasted a good 2 hours but could not meet wagering requirements of 1200 euro. My free spins were credited in 10 installments but that was it as well.

Support is very responsive, and they know their stuff and are very strict and stick to what they know and what the rules say. I hoped they could bend the rules for me a bit. They have many deposit options, great selection of slots and I wish they could have better terms, but every casino needs to find away from players walking away with money, for instance they scared Reactoonz will drain their balance, but my personal opinion is that this casino can be trusted with your withdrawals as far as I can see.

They host alot games from many providers, allthough, they dont have the best ones.

I experiencing lag when playing slots only at this site.
Must contact support to set deposit limits.
I deposited 100€ and managed to win 226€, I withdrew 226€ through iBan (International bank transfer) and sent in all documentations.

Still waiting for confirmation on withdrawal which has the "pending" status. This site doesnt seem to be in any hurry regarding withdrawals, and I have had that very feeling about this site while playing, something just dont feel right about it. I will update when receiving any more news from this site.

Dear valued customer, Thank you for your time to write this review. First of all, let us congratulate you on your winning at our website! We want kindly ask you to specify information about lag you experienced: what was the slot and the error? As about your withdrawal request, we want to ensure you that it will be processed at the nearest time. At the moment, the documents you sent for verification are under review by the Financial Department, you will receive an e-mail notification once your account is verified. We want to pay your attention, that due to paragraph 6.14 of General Term&Conditions: <Requests to withdraw funds are worked through by the Financial Department within 24 hours of the request being made after the account is verified through the provision of documents that confirm its holder’s identity> thus, your withdrawal request will be processed within the specified time. If you have any additional questions, please, do not hesitate to contact us via Live Chat or email at [email protected]. Best regards, Administration of Alf Casino.

user avatar

The games are great and good easy access through the website BUTT

I’m not allowed to withdraw at all. The website states MasterCard visa bank transfer and idebit but yet they will not use any of these methods to withdraw your money but visa. So they are lying. In Canada visa is not allowed for gambling. I used MasterCard and they don’t withdraw to that. So I tried idebit and they said no, tried a bank transfer and they said no!!! This site is a fraud avoid at all costs

Dear valued customer, Thank you for taking your time to review our website! First of all, we would like to tell you, that we have checked the opportunity of deposit and withdrawal via Visa with our Finance Department and received an answer that this is the only way to withdraw the money for Canadian players for now. We believe, that the issue was on the side of your bank. We kindly advise you to investigate this issue with your bank. Should you have any additional question, please do not hesitate to contact our Support Team! Best regards, Administration of AlfCasino

user avatar

Many game manufacturers.
24/7 Support
Minimum deposit less than $ 5

With a deposit of 500 rubles (about $ 10), it was possible to win more than 60,000 rubles (about $ 900). The first 14,000 rubles were paid on the day of the withdrawal application and now they reported that I will receive the remaining payments in 3 days and 7 days. So-as it is my individual schedule.

Dear valued customer, Thank you for your time writing this review of our casino! According to the AlfCasino Terms and Conditions, paragraph 6.12, the withdrawal is carried according to monthly withdrawal limits taking into the consideration the status of the player on the site. Based on your status, the financial department did set a limit. In accordance with the personal schedule, you will receive your winnings. If you have any additional questions, please, do not hesitate to contact us via Live Chat or email at [email protected]. Best regards, Administration of AlfCasino

user avatar

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