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21.com Casino

7.41
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

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21.com Casino review

  • Fast withdrawals within hours
  • Live chat available 24/7
  • Mobile friendly design
  • Easy to use games lobby
  • Slow pending times
General info & Latest Promos
Website https://www.21.com/en
Established 2018
Owner Betpoint Group Ltd. Casinos
Casino Promotion 21.com Casino: 100% up to €50

21.com Casino is an online casino where members can relax and enjoy games from the likes of Microgaming, Quickspin, Elk Studios, Pragmatic Play and Betsoft. The site boasts plenty of different games ranging from slots and table games to video pokers and players can also access the casino in several languages which includes English, Finnish and Swedish. Members can log in and play instantly through a web browser or they can use the mobile casino. 21.com Casino is licensed and regulated by the Malta Gaming Authority and by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which includes but is not limited to residents from the United States of America. The casino will not accept players from jurisdictions where online gambling is illegal, and it is the players responsibility to check this before attempting to open an account. A list of restricted/allowed countries can be found under ‘more casino details’.

Virtual Games

Players looking to try some video slots can head to the games lobby where they’ll have access to a range of titles from the likes of Microgaming, Quickspin, Betsoft and other well-known providers. Each game can be easily identified by its provider but if players want to find their favourite games quicker they can take advantage of the in-built search engine. Titles here include the Immortal Romance Slot, Jade Butterfly Slot, Book of Dead SlotWild Toro Slot and Bridesmaids Slot.

Those who prefer placing their bets on some table games can also enjoy a small selection here. These include variants of blackjack and roulette which includes Atlantic City Blackjack, American Roulette and Multi-hand Blackjack. Other table games include Baccarat.

Multi-hand video pokers can also be found in the casino lobby where players can enjoy games like Jacks or Better, Bonus Deluxe Poker and Deuces Wild.

Live Casino

Unfortunately, there are currently no live dealer casino games available here.

Mobile Gaming

Players who prefer gaming on the go for even more convenience can still play at the casino using their smartphone and tablet devices. Games are optimized to use anytime, anywhere and can be reached through a compatible mobile browser.

Support

Anyone who needs help and assistance at the casino can speak to their friendly customer support agents. The fastest way to get answers is by using the casinos live chat facility which open 24 hours a day, 7 days a week. Players can also reach support for additional help through email or can use the casinos online contact form.

Security and Fairness

When it comes to security the casino uses a high level of secure connection which is verified by Comodo Limited. This ensure players personal and financial transactions are always kept secure and encrypted.

They also use a random number generator, so members can play with confidence knowing the games have fair and random outcomes.

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21.com Casino Reviews by Players

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dendonk 12 reviews
Canada
Message

LIKED

I have the presentation of different slots, it's different from other casinos. There is a wide range of games that I enjoyed. There are 4 deposits available for the welcome bonus which are very interesting. Regarding the live chat, I had a question and was answered quickly and efficiently. (This is very popular, it is the weakness of several casinos.) Regarding the speed of checking documents and the speed of a withdrawal, it respects what I expect. In short, it is a casino that I advise you and I wish you as much pleasure as I had to play.

DISLIKED

I wish I could put the games in full screen on my computer.
21.COM CASINO REPLIED ON OCTOBER 15. 2018
Thank you for your kind words regarding the games and bonuses. We are also happy to hear that you are pleased with our support team's hard work and dedication, and we will continue striving to keep up the efficiency when assisting our players.

We have planned to release full-screen gameplay so please stay tuned!
blondie 1105 reviews
Malta
Message

LIKED

21 casino is one of the newly added casinos and I came across this site when I was browsing through the new casino list. I had heard the name a few times recently, mostly because of their very generous welcome offer. When I saw it, I was intrigued too. It goes like this- new players get 210 free spins with no deposit required, divided in 21 days, which means 10 free spins every day. It's quite interesting for sure, although I was sure that the spins wouldn't be on a high value slot, still- it's for free.

I wanted to try them out so I went to the registration page and signed up. In order to verify account, I had to verify my phone number. That went very smoothly and afterwards I went to 7 Piggies slot. I had never played the game before but visually it looked nice. Payout wise- not so much. The spins were on minimum bet which was only 7 cents so I managed to win only 85 cents from them. I went back the next few days to play the spins but none paid much more than the first time.

They have a nice welcome package for the first 4 deposits and I decided to claim the first one, a few days later. I deposited 30euros and received a 100% match bonus. I decided to take it simply because the wagering requirements were 50x bonus amount. I played a few Microgaming games for most of my session, but the luck wasn't on my side and I lost my funds.

Overall I think that 21.com casino is a nice casino and I would play there again.Other than that, the game selection is nice and no technical or other issues arise.

DISLIKED

I think that the bonuses are decent, however, there is one downfall. I checked the terms and the maximum bet with bonus is only 2 eur while most casinos have it at 5eur or certain percentage of bonus, but almost never as low as this.
21.COM CASINO REPLIED ON OCTOBER 2. 2018
Thank you for your kind words in the review. We are happy to hear that you had an overall good experience. We always strive to become better so all feedback is of course appreciated.

There is always a balance for a casino operation when it comes to bonuses and terms. We are aware that some of our terms might be a bit harsh for some users, especially the €2 max bet rule. As a response to this, we have increased it to €3 max bet, at least. We will continue to become better.

We have a lot of exciting features and news coming in the near future so stay tuned.
SweSpin 11 reviews
Sweden
Message

LIKED

The site looks good. It's easy to navigate. 21 will give you daily freespin offers for a minimum deposit. (Free spins are set as the very lowest value)

DISLIKED

- Long pending times 24h+
- Small selection of games
- I am not satisfied
21.COM CASINO REPLIED ON OCTOBER 2. 2018
We strive to become better so your feedback is much appreciated. We are however sorry to hear that you did not have a good experience with our casino so far. Feel free to PM me and we will look into any further matters that might have caused you to have a bad experience.

I would like to let you know that we do have more game suppliers in the pipeline so there will be a lot more games. We have also taken actions to optimize the procedures for payments and fraud department, in addition to hiring more staff to meet our goals of paying players swiftly and handling verification in a more smooth way.

We also have a lot of exciting features lined up for the casino in the near future so please stay tuned.

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