1xBet Casino

Welcome. Withdrawal methods have been blocked. From 1xbet, without any reason or notice for the past five days, and despite numerous emails, I've received no response. I'm turning to you for help in resolving my issue. I hope you can assist me in solving this problem. I have faith in you to resolve this issue, and I have all the evidence and everything regarding this unjustified closure.

My withdrawal amount was not received

1xBet withdrawal rules: 7 working days

I waited 7 working days, but did not receive the amount, and today, 14 days have passed, and the amount has not been credited

I asked customer service, and raised the query created on 11/04/2026

Today, 25/04/2026, but my withdrawal amount has not been credited

I am writing to inform you that I have not received my withdrawal of 4000 TRY, which was requested 10 days ago.

Despite your confirmation that the payment has been processed, the funds have still not been credited to my account.

My withdrawal issue remains unresolved.

Your support team keeps stating that the withdrawal has been sent and confirmed. Despite this, I have not received any funds to this day.

From the very beginning, I clearly requested the withdrawal via bank transfer, which is the method I have always used on your platform. This time, however, the system processed it via an electronic wallet, even though I do not own or use any electronic wallet.

Here are the exact transaction details:

• Date: 04/04/2026 – 14:05

• Withdrawal ID: 4689871411

• Amount: 4,000 TRY

• Method: Xbette Havale

• IBAN: < removed >

At this stage, I expect a clear and immediate explanation.

If the transfer has truly been completed, I formally request official and verifiable proof of payment (such as a bank transfer receipt or confirmation document).

Additionally, to support my claim, I will provide my bank statement in PDF format covering the period from 03/04/2026 until today, which clearly shows that no such transfer has been received.

Please understand that this situation is becoming unacceptable. I kindly ask for a prompt and transparent resolution.

Best regards,

Hello,

I have an issue with my deposit.

On 06/02/2026, I deposited 20000 EGP into my 1xBet account, but the amount was deducted from my balance and has not been credited to my account.

I contacted customer support many times, but no solution has been provided so far.

I have all the proof of the transaction and payment confirmation.

I kindly request that you investigate this issue and either credit the amount to my account or refund my money as soon as possible.

Thank you.

I made a withdrawal of 15000INR on 6 April 2026 through Fast withdrawal UPI. It's been 5 days no update since then money has not been seen in my bank account. I am following up their chat and email, no proper update has been made since the day I withdrew. I have sent bank statement till date that clear shows the amount is not yet credited to my bank account casino says it is processed from our end bank takes time to deal with withdrawals 24 to 48 hrs is fine. I agree, but it's way too long.

Dear AskGamblers Team,

I am submitting a complaint against 1xBet regarding a deposit issue that has not been resolved despite providing full evidence.

• Account ID: 1553324635

• Ticket Number: 15233043

• Amount: 2000 EGP

• Payment Method: WePay (Meeza wallet)

• Date of Transaction: April 7, 2026 (around 4:00 AM)

I made a deposit of 2000 EGP via WePay, and the transaction was successful. The amount was deducted from my wallet, and I have official proof confirming the deduction.

However, the amount was not credited to my 1xBet account.

I have contacted the casino support multiple times and provided all requested evidence, including:

- Payment receipt

- Screenshots

- Video proof of the transaction

Despite this, the support team keeps requesting irrelevant and unreasonable actions such as recording a phone call with a bank, even though I used an e-wallet and not a bank account.

It has now been more than 48 hours, and the issue is still unresolved.

I believe this is unfair handling of my case and unnecessary delay.

I kindly request your assistance in investigating this matter and helping me recover my funds.

All supporting evidence will be attached.

Thank you for your support.

Sincerely,

On February 27, 2026, I initiated several withdrawals via Vodafone Cash. Most were successful, but one specific transaction for 2,000 EGP (E-transfer No. 4553154129) is missing.

Despite 1xBet marking this as "Completed" at 12:24 that day, the funds never arrived in my mobile wallet. I have verified this by cross-referencing my 1xBet history with my official Vodafone Cash transaction logs.

Technical Details:

Player ID: 1225939559

Query Number: 13592021

Payment Method: Vodafone Cash (Wallet: 01063855209)

Status: My account is fully verified.

Attempts to Resolve:

I have contacted 1xBet support multiple times via email at [email protected], but I have only received automated responses.

Attached are screenshots of my correspondence and a link to a video recording showing my full transaction history as proof that the funds were never received.