AskGamblers Quick Overview
Editor’s View
We love the feel of NetBet Casino. It’s very easy to scroll through different games and find everything you need, from registration to customer service. The user-friendly website makes the overall experience quite enjoyable.
- Multiple gambling licences
- Diverse offer of casino games
- Different responsible gambling tools available
- Live chat open from 08:00 to 22:00 GMT
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NetBet Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About NetBet Casino
To choose a reliable casino, you need to consider several factors, one of which is licensing. NetBet Casino is owned and operated by NetBet Enterprises Limited and licensed by the Malta Gaming Authority.
The casino also features licences from the Alderney Gambling Control Commission, the UK Gambling Commission and the Romanian National Gambling Office.
If you prefer mobile casinos, you can easily access NetBet Casino, as its website is fully optimised for smartphones.
We’ve just scratched the surface of NetBet Casino, so read our online casino review and learn all about this operator.
- E-Wallets 24-72 hours
- Bank Transfers 1-10 days
- Card Payments 1-6 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at NetBet Casino
All payment options NetBet Casino offers are specified in the Help Center under Payments. What’s available to you may depend on the country you’re coming from.
The casino incorporates traditional payment methods such as cards and e-wallets, which can be used for deposits and withdrawals.
When depositing, you don’t pay any fees, and the minimum amount is set at €10 (or equivalent) for all payment options. For withdrawals over €500, the casino will charge a 1.5% fee to cover the transaction costs.
Games at NetBet Casino
NetBet Casino offers you a wide selection of different casino games. Players can find online slots sorted in different categories, ranging from the most popular, new games and drop & wins to megaways and progressive jackpots.
Unfortunately, to play online slots at NetBet Casino, you must be a member, as demo play isn’t offered.
We love the live casino games offered at NetBet Casino. They’re provided by top companies such as Evolution, Pragmatic Play and Ezugi. Not only can you pick up the games from your favourite providers, but you can also select your host.
Lastly, multiple table games are available, including online blackjack, roulette and poker. As if that wouldn’t be enough to keep you entertained for hours, there are also crash games and game shows to ramp up the excitement and give you a quick adrenaline rush.
NetBet Casino’s Commitment to Responsible Gambling
NetBet Casino packs several responsible gambling tools to help players remain in control. Regardless of the country you’re coming from, you can access these tools within your account or with the help of support.
You can set your limits on losses and deposit amounts to control how much money enters your account or how much you can lose per day, month or year. All you have to do is log into your account and find these options in the responsible gambling tab.
Changes can be made at any point, but any increase in limits takes 24 hours to take effect to help you avoid making rash decisions.
NetBet Casino also allows you to activate reality checks, which remind you automatically of the time you’ve spent playing. Meanwhile, with the session timer, you can limit your gameplay and be automatically logged out of your account once the limit is hit.
Lastly, if you feel overwhelmed, you can always take a break or ask for self-exclusion. Breaks can last up to 30 days, while self-exclusion is set for a period longer than a month.
Customer Support at NetBet Casino
NetBet Casino created the Help Center for anyone who needs assistance with payments, accounts, bonuses, and other matters.
You can contact the casino via email and live chat. When sending an email, choose customer support, enter your first and last name, email address and state your question.
On the other hand, you can contact the casino via live chat, which is available from 08:00 to 22:00 GMT.
To activate the chat, you have to enter some personal information. We tested this feature during working hours and talked to one of the agents, who was friendly and responsive. After talking to customer service, you can leave your feedback.
Complaints
Read the complaints other players have left for NetBet Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
So far the live games are good and had first win that I am waiting to be paid out on. Customer service on chat was fast but concerned I have not been asked for any documents and payment not sent
Cannot believe it will take 48 hours just to process payment. Hoping will be sooner and no issues but have not been emailed confirmation that payment has been sent.
Easy to set up, good application but slow and poor customer support. BOG is a good incentive, live streaming of racing would make the experience better again.
Very slow in responding to verification process, upload links won't work on web app, reaching out through as many channels as possible (mail, livechat, phone, twitter, whatsapp) and not receiving responses.
Disappointing as it has potential to be a great app. Still haven't responded to my queries and I've got outstanding withdrawals I'm waiting on.
Offer for sunday: 10 FS without deposit and 25 more with deposit don't work:
Site says that you can have The spins If you've made a deposit in last 30 days. But If you made your deposit like 13 days ago The chat Sara said that the FS has been activated then and can be used for the next 7 days. So todays sunday offer got outdated for me on 22. of May 😂😂😂
The chat did not offer any help unlike on other casinos. It's a no for me now on.
Wide variety of games and games seem to load quickly. They also have wide variety of live games.
Support when active are quick to respond.
I've had no issues with deposits on their website either which is always good
Withdrawals are way to slow !!!!!!!!!!!
I've had to promotions in the last two days not work, after completing the wagering necessary and instead of the reward from the promotion they will give you pointless netbet points to spend in their shop
Hello, Thank you very much for your feedback, I will make sure to share it with our team. When it comes to withdrawals, while we are striving to validate your payment as soon as possible, keep in mind that the processing time may take up to 48 hours. Regarding the promotions you mentioned, I have checked your account and I can see that you received one of them, the Friday offer. For the second one, the Saturday promotion, you had to play 5 GBP real money on the slot of the day and you would have received a 5 GBP bonus in return. Upon checking your account activity, I found that you actually played with bonus funds and those bets do not count towards the offer. However, I am happy to see that one of our agents made an exception for you and credited your account with enough Netpoints for a 5 GBP bonus, the same thing you would have received from the promotion. Please make sure to go over the requirements for each promotion to make sure you are eligible, which can be easily found on our website. Alternatively, feel free to contact our Customer Support team and they can provide you with more details about our ongoing deals. Do not hesitate to contact us for any inquiries that you might have at [email protected] Thank you
I like NetBet especially the casino part since they have a huge variety of games and promotions. Also a good customer support that helps you fast with any issue.
Sometimes the withdrawals are a bit slow, but never had issues with the payments within the time frame they gave me. Overall, nothing to complain about this casino.
As many people have written before, the good range of games and well designed website are reasons why I signup. Welcome bonus first seems to be okey, but later they have changed terms not mentioning it anywhere.
Customer support doesn't care at all or isn't even trying to fix issues on the site. Welcome bonus terms are not clear and customer support sometimes even lies about terms or not very professional. Last time when they answered they told me that "Bonus money is not available for withdrawing" and linked terms where is written, "After 30 times rollover bonus money is available for withdraw". I don't know if customer support is just unprofessional or is it an intentional plan try this for every customer.
As someone wrote before, the good range of games is the plus of this website and the is the reason why I signed up. But this is frankly the only positive thing about Netbet, which is just a list of disappointments one after another
Absolutely lack of responsability for malfunctioning of systems leading to loss of money. The customer service is offensive and they absolutely care nothing of complaints, whether these are right or wrong. A lot of malfunctioning in the slots of this website comes with bonuses and this is suspicious. Sometimes the connection with the slot goes away in the middle of the bonus, or I also experience having a bonus of money but incapable of using it because no session can be open. Dreadful website.
With slot of games. And every Sunday you can get Freespins. The Bonus is top. The Site is super easy to navigate. Netbet casino is a good casino. Have fun
Trustly sometimes does not made instant transfer and you need to wait till next day for money in the casino. But it is okay I can wait for this. The Rest is good
Netbet is in my eyes one of the most popular and comfortable online gambling platforms, I have ever seen. Always really fast support, a real big collection of games and providers, always new and entertaining promotions. I just love it! This website never gets boring. I would really recommend that you give it a try and register your account. If you are not lazy you also can find great no deposit offers for registration. You won't regret that. 👍🏼👍🏼👍🏼👍🏼👍🏼 5 Thumbs up 😁
The only thing that could make this site a little bit better, is if they would add some games, I miss that I like to play. For example Ultra Fresh (endorphina) but this is really not a reason to give it a thumb down. Because it fills all conditions that an online gambling platform needs to have. 👍🏼
NetBet Casino News
Read all news about NetBet Casino, check for updates and stay tuned for exclusive bonuses.
NetBet Casino has a long-standing reputation of being among the top operators around, among other things thanks to the variety of game offering. And with the latest content deal signed with Slot Factory, that variety has grown even bigger.Expanding the OfferingIn a bid to add more value to its ever-growing product offering, NetBet decided to boost the dynamic of its collection with the addition of Slot Factory and its most notable releases like Big 7 Slots, Cherry 7 and Mega Pots o’Gold.NetBet’s PR manager, Claudia Georgevici, said that the studio’s “impressive catalogue of games and strong brand identity makes them the perfect match for NetBet and all our loyal players,” noting that the operator is certain the customer will enjoy the addition of Slot Factory.
Explore our expert casino reviews
Check out our selection of top online casinos and learn more about each in their review.
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A decent selection of games, however, some of the NetEnt games don`t load up on mobile but get stuck in a loading loop. Deposit is fast and easy, no surprise there.
Ultra-slow handling of withdrawals. If you use their complaint form, they will simply close your account and ghost you. No response at all. Chat did acknowledge that a complaint has been filed, but that is two weeks a go already. Not acceptable. Also, they do not really follow the MGA guidelines for responsible gaming.