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Treasure Mile Casino

Average Complaint Response Time: 3 days
Average Complaint Response Time: 3 days

Treasure Mile Casino Review

  • Unique BetOnSoft games
  • Very entertaining video poker
  • Third-party audit report visible
  • High security standards
  • Not as many slots as other casino software platforms
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General info & Latest Promos
Website http://www.treasuremile.com
Established 2009
Owner Genesys Technology Group Casinos
Casino Promotion

Treasure Mile Casino is an online casino that is quickly gaining attention in the industry. Powered by Saucify (BetOnSoft) software, Treasure Mile gives players several new games to play and an entirely new way to gamble on the Web. The casino is a part of the reputable Genesys group and is licensed in the jurisdiction of Curacao. Best of all, this is one of the few online casinos still operating for American players.

Restricted Countries

Unfortunately, players from South Africa, Spain, Netherlands, Bangladesh, United Kingdom, Brazil, Croatia, Ireland, Romania, Hungary, Japan, Mexico, and Russian Federation are restricted from joining the casino.

Games

Treasure Mile, being powered by BetOnSoft, gives online gamblers a whole new way to play. This is most evident with the unique selection of games players have at their fingertips. The most popular online casino games, of course, are the slots. From high-volatility treks through the Egyptian desert in Purse of the Mummy slot, to intergalactic combat in Worlds at War slot, Treasure Mile's growing library of slots can keep any slot lover entertained. While they certainly don't have the number of games that larger software companies have, their unique style makes up for it.

If you're not in the mood to play slots, don't worry: Treasure Mile casino has a host of games for every kind of gambler. The video poker selection at Treasure Mile is some of the most enjoyable around. With vibrant colors, generous paytables, and atmospheric sounds, these single- and multi-hand video poker games go above and beyond our expectations.

To top off their impressive repertoire of games, Treasure Mile has several editions of blackjack, roulette, and keno, as well as popular table games like three card poker and baccarat. With both standard and gold editions of these games, players can choose the table game experience of their choice.

Mobile Gaming

Players at Wizbet Casino can also enjoy their Saucify Games regardless where they are. All they have to do is access the casino via their mobile device. 

Support

It would be difficult to find a US-facing casino that cares as much about its players as Treasure Mile casino does. They promise that you will be able to talk to a chat representative 24 hours a day, 7 days a week. The most convenient option for most inquiries is the live chat. Accessible via either the website or the casino client itself, players can rest assured that this convenient option will be ready for them at any time.

Treasure Mile wants players to be able to contact them in a variety of ways. If you feel an issue could be better resolved over the phone, they have a list of toll-free numbers for several countries on their website. Alternatively, you can send them an e-mail. No matter what method works best for you, Treasure Mile casino is ready to listen to your concerns or feedback.

Security and Fairness

Security is a priority at Treasure Mile. Players shouldn't have to gamble with their personal or financial information. Because of this, Treasure Mile casino uses the CSS protocol and top-level 128-bit encryption to protect your information from unscrupulous eyes.

In addition to offering players all the safety they could want, Treasure Mile also protects gamblers from unfair gaming. We are particularly impressed that their iTech Labs audit report can be read from the front page. Most online casinos do not disclose the details of the report, but Treasure Mile casino doesn't want their players to doubt their genuine status. Such transparency should be more common in the online gaming world, and we thank Treasure Mile for being so upfront with their customers.

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Treasure Mile Casino Reviews by Players

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Tealnim 4 reviews
Arizona
Reviewed on November 20, 2019

LIKED

Great game selection, support is 24/7 when they actually answer, though don't be surprised if a simple request takes an hour to complete. Nice pay outs, nice bonuses, overall appears great on the surface.

DISLIKED

This place has gone way downhill in the last year. I used to win often and get great support. Now their agents usually are clueless as to what I'm asking of them, an agent named Troy always without fail takes at least 20 mins to complete any task asked of him, half of the time just ignoring the chat altogether. Supervisors read from scripts, their processors seem to always be down the one day your withdrawal is supposed to be deposited. They will void your winnings without giving any notification, then when asking to speak with who voided them, they say "oh, the "finance team" is out of office, but I will escalate this!" Which literally results in ziltch. Terms and conditions are vague and subject to be twisted by support. Personally I don't trust them anymore. Troy and Cody both make my heart sink when I see they join the chat. More trouble than it's worth nowadays, and I've earned over 2million comp points. I've been playing here a long time.
Mia 2 reviews
Denmark
Reviewed on November 9, 2019

DISLIKED

They offer a bonus with no deposit but it required a deposit before payout but when you win and want your money out they just take it and say its a bonus and you can't get the money Even if you deposit as they say in the bonus requirement. It's a scham you will never got your money out. And customer service is so bad when you try to chat with them and ask about your money they shot Down connection. Don't play here if you want to get your money cashout!!!!
slayedkgl 3 reviews
Texas
Reviewed on April 2, 2019

LIKED

Was not given the chance to find out, I was told I couldn't have the sign up bonus that is offered on multiple sites.

DISLIKED

Treasure Mile Casino has put out a bonus code of 100FREE for a $100 no deposit bonus with a max cashout of $300 on https://casinobonus2.co/no-deposit-bonus/tag/100free/. Well when trying to claim this bonus I get a message that says i cannot claim this bonus. I get in touch with the customer service associates of Kim Stewart and a fella named Steven and they say since I have used bonus codes at other casinos in their "Group" that I am not eligible for this bonus. After some argument they were going to give it to me but without any chance of withdraw if I met playthrough. Well in their Terms and Conditions it clearly states:

" 8.4.1 A player is only permitted to claim one free bonus offer on their casino account, where no deposit is required. This includes free money offers and free spins offers. Should a player claim more than one free bonus offer (in succession without making a purchase at the specific casino in question), any winnings generated from this bonus will be null and void. "

So It doesn't say making a purchase from their network, it states from the "specific casino in question"
Therefore Treasure Mile Casino and its employees are a bunch of cheating dishonest people. In my opinion. But my opinion is backed up by their own Terms and Conditions.

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