- Full selection of advanced Betsoft games, from 3D slots to video poker and table games
- 24/7 support available by live chat, email, and toll-free and international phone to players around the world
- Secured with 256-bit SSL encryption
- Proven fair by TST
- Pending period up to 72h
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Pamper Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Pamper Casino is a luxurious online casino that aims to provide its players with the ultimate in luxury. Their services are available in English, Spanish, German, French, and Italian. The casino is powered by Betsoft software, an online software provider that prides itself on its graphically advanced, instant-play platform.
Security and Fairness
Player safety is integrated into the Pamper Casino server. Any sensitive information you send to the casino is guarded by 256-bit SSL encryption, the industry standard in protecting data from cyberthieves. Once the information arrives at the Pamper Casino server, it is only handled by upper-level employees.
It's understandable that players are concerned about game fairness, and casinos have a responsibility to reassure their players that the games are genuinely random. Pamper Casino has hired TST, an independent auditing agency, to test the casino's Betsoft games and provide a certificate of randomness. You can view this certificate by clicking the "TST Certified Random" seal on the casino's support page.
- E-Wallets 24-48 hours
- Bank Transfers 7-12 days
- Card Payments 3-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Games
For slot lovers, Pamper Casino is an ideal place to play. The Betsoft platform offers a massive amount of innovative 3D slot games with interesting features and advanced graphics. Among their most popular titles are games such as the Italy-inspired Mamma Mia! slot, the colourful Jackpot Jamba slot, and the adventurous Viking Age slot. If you're looking for something a bit more traditional, Pamper Casino also offers a number of different classic reels games.
Pamper Casino also offers an astounding number of table games. Even standard casino staples like blackjack and roulette are available in a number of different varieties, including Pontoon and Common Draw Roulette. Other games include Three Card Poker, red dog, Oasis Poker, craps, and pai gow poker.
Looking for video poker? Pamper Casino contains one of the largest video poker libraries in the world. They offer traditional variants like single-hand Jacks or Better, Tens or Better, Bonus Poker, and Deuces Wild, along with plenty of more innovative games such as their Pyramid and Multi-Hand games.
- 1-800-699-7213
- 0-808-234-1720
- 1-800-883-059
- 900-991723
- 01-800-681-9583
- +18006997213
- +18668417072
Support
Pamper Casino clearly understands that players want to get their problems resolved quickly. They actually use an integrated support system that gives players both information and means of contact in one convenient location. Contact Pamper Casino 24/7 through their live chat feature, or use the ticket system if you do not mind waiting a few more hours to get a more detailed response. If you prefer, you may also contact the casino via telephone. Calls from the US, UK, Canada, Spain, Mexico, and Australia are free; all others may use the tolled international phone.
Complaints
Read the complaints other players have left for Pamper Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
This was a bad experience. They have good Betsoft games, but one can play those at a reputable online casino.
I met the wagering requirements, had over $3,900 in my account, and then boom my balance was 0. Funny thing is that the support reps are absolutely clueless, or they are in on this scam!They had the nerve to tell me "chips don't disappear", and "You have no balance". Then she turned around and asked e to make a deposit the next sentence. Why would I make a deposit, and you can't find my money in the account.
Pamper casino was one of the latest casinos I joined and I have no clue how I missed them so far, they are offering 100$ no deposit bonus and since I love freebies, I don't know how I didn't notice this offer. They are powered by Betsoft software and recently I've been playing their games a lot, so I decided to claim this freebie to have some fun. I noticed they had many complaints against them and their rank wasn't high either, but since I wasn't depositing there yet, it didn't worry me much.
I registered and it all went quickly. I was looking for a place to write the code but I couldn't find it, however, after I had registered, I saw I could claim this offer in my account. There was a possibility to claim live casino bonus, and two bonuses for Betsoft, I chose the 100$ free. I was excited about that because it's very rare when casinos offer so large freebies. The wagering was very high for this promotion 80x, so it meant I needed to wager 8000$ in order to withdraw. That surely needs a lot of luck to get done.
Only then I had a thought in mind to check their affiliate sites and I saw that Always Cool casino is their sister site. I remember that they had a term about my country not being eligible for free bonuses. Then I checked terms at Pamper casino and I was right, although I had no problems what so ever with redeeming the no deposit bonus, I was't eligible to it in the first place.
This is where starts and ends my experience with Pamper casino. Luckily I read the terms first, prior to spending my time trying to wager this bonus. But I really think that I shouldn't be able to redeem bonus if I couldn't withdraw it. It made me feel like they actually want me to wager the bonus and then deposit, in order to withdraw, because I saw in their terms that if you're from restricted countries for bonuses, they will void all your winnings as well as take 15% fee of the deposit that has been made. All of this, including the fact they have one of the biggest amount of complaints on AskGamblers I have seen, makes me say I would recommend to avoid them.
I just made my firstdeposit. I love 3D Betsoft games: fun, animated, textures and characters cartoon like. It is almost like watching the cartoon. The best of all is RNG report available for review, although three years old. I thank the Pamper casino for that.
Customer service - live chat - not straight forward,arrogant. Bonus requirements differ from what is advertised through their website (2000SLOTS). Website says 50x, support says 80 x. I did not get elaborated bonus information If deposits look like this, I wonder how would withdrawals look like.
The web applet is set that the players password cannot be changed. (The Support password - can).
The support not responsive the way it should be for reputable casino like this.
Absolute worst Customer Service. Basically you make valid deposits, then they withhold it from you. They lie to you when you initiate Live Chats, then are very rude or just close the Live Chat sessions altogether and block you...BEWARE!!!!
Pamper is one of my favourite casinos. Not because they are so great reliable or things like that but because every time when I am bored I go here and they have some new no deposit coupon. So with all that no deposit money I can tell you a lot about their games.
They offer a lot of different games and for me the most interesting are Betsoft. And I will skip all Betsoft video slots and tell you something about virtual racebook 3d.
First time when I open account here I claim 100 free no deposit bonus and I was playing this game. I love this bonus becouse you can play all betsoft games and on this casino I try my theory (which is not complete failed :D ). For me the most important thing on every bonus is to met wagering requirements and alter make more money. So I use this game and I make a lot of big bets on small odds and they all was winning. so in short time I roll over a lot (about 70% of all wagering req.) but only made 30 dollars. I continue to play aggressive and alI lost my 100 dollars bet on odd 1.1 ... so only about 30 or 40 left me and I couldn't met wagering requirements but I realize that on this casino it is not impossible. And later I claimed no deposit bonus for top game slots and if you believe and all on forest treasure.it wasn't big money about 70 dollars And on my surprise after my deposit and verification they pay me quick.
I mean i read a lot of bad comment for this casino and I was concerned about withdrawal but it was great when I see my money on skrill :) So this casino is great for fun and I recommend to all to try their no deposit coupons I mean you can't lose anything but you can earn some cash like me :)
Pamper Casino are powered by Betsoft games -- and in the past year, TopGame, as well as Gaminator. I started playing from this casino group back when they used to only have Betsoft games -- and even then it was a lot of fun, and exciting. Kind of strange -- but it seems like sometimes all the slots are "loose", and at other times, all the slots are "tight". I tend to play hard -- big bets for bigger wins. Especially if I play through the bonuses.
I have never attempted a withdrawal from Pamper until today. Here's my experience. In the past several days, I've probably put in about $500. I mostly like to use the ###GAMINATOR coupon codes. A $100 deposit will give you a bonus to play with of about $2885 with the current running coupon. The playthrough requirements? Well above $200,000!!! However, I'm here to assure you that it IS indeed possible. A lot of times, I've flaked out and lost it all within an hour. Other times, I can get my running balance between $10,000 - 40,000. Once you get above $10k, you can use a lot of strategy and wit into how big of bets you make and when you make them to favor some odds. So yes, it IS indeed possible!
I will be writing a follow up of my withdrawal process -- as my understanding is that Pamper Casino is notorious for either not paying out, or paying out EXTREMELY slowly, violating their very own terms that they set in place. My withdrawal amount is $2925.36! So time will tell..
As for fairness, I'd say absolutely, their games are fair.
As for their support? It's hit or miss. God forbid you speak to "Erick R.". I got into Live Chat with him earlier, to ask why my withdrawal request was failing because I was trying to attach and upload files for address/player verification. I asked him if maybe my attachment size was too large. "I don't know." I asked him what the maximum attachment size was, "I have no idea." Really?!?! Come on! This casino group will actually pay these people? On the other hand, I've had very helpful and successful phone conversations in the past.
The other likeness that I have toward Pamper is that I have never had a problem depositing with Mastercard. This is an extremely rare deposit method for a casino to accept -- and the whole casino group of Always Cool, MoneyStorm, Pamper, and BetDNA have always honored it. Hence why it's one of the only Online Casinos I'll really play anymore.
-Their, "no contact policy" for support requests until you receive a response for 72 hours. What this means is, if you submit a ticket, and update it for any reason at all, they'll pretty much throw your ticket at the bottom of the queue. I have even had ticket requests that were outright left unresponded for days, weeks, and finally just gave up and was ignored.
-Playthrough requirements are definitely on the high side -- but this is just a personal distaste. As a gambler, we redeem these coupons and deposit our own money fully understanding how difficult it may or may not be to meet these requirements.
-Their support team. Like I said, hit or miss with who you talk to -- but I'm convinced these people work in a dark and windowless basement considering their attitude at times.
Love the betsoft gaming platforn
I dislike the fact this Costa Rica casino with Nicaragua contacts has shown time and time again if you win they wont pay.
Pamper Casino is Betsoft gaming software, has only nodownload casino which I prefer. Specially I like their 3D games like Mamma mia and Mr.Vegas really enjoying playing them.they have solid welcome bonus and if you don't wager the first time no deposit bonus you are allowed to use many no deposit bonuses, but you can only withdraw from one no deposit bonus which is good an like Betonsoft casinos you are allowed to use only one no deposit bonus.
First time when I did read about Pamper Casino all the complaints I saw it was really shocking to me because i didn't have any problem cashingout my winning from them I used their nodeposit offer of 120$ free and wager that bonus so they did payed me have to say it did take me all month but maybe because it was the end of december and the holidays were coming. So first i started to play Mr.Vegas Casino which is 5 reel and a 30 pay line video slot game and is very interesting game, well for me.
I did raise my bet at first, well because i had 120$ starting balance well bonus balance ,so that is 3 dollar per bet when i started to make some good winnings i raise my bet again to 0.50 dollars per line so that was 12 dollars per bet i managed to come to 850 dollars so then I changed the game and started to play the Mama Mia video slot also an interesting game with bonus feature and free spins. At the beginning of this game I did lower my bet to 0.25 per line because I started to lose money so I did manage to rigger the freebonus round with the three pizza features and won free spin son those free spins didn't get anything big so the next 20 rounds of spins I lost a lot of the money but then I raised my bet and hit the pizza free spin bonus again for about 1 hour of playing i was with balance of 550 dollars and when i checked i did made the wagering .
I have to say that the wagering requirements from the nodeposit bonuses they are giving are really huge but with a bit of patience and luck I think you can take money from them. The chat is always available and they are nice but when it comes to take money from them they are super slow, so I will recommend this casino but not to deposit money in it, just play the no deposit bonus maybe you will get lucky like I did.
This is a non-download browser casino. Hence there aren't as many games to choose from. However, you do get to play immediately. No waiting for something to download.
The games on offer are slots, 3d slots, table games and video poker.
Personally I like their 3D games.
Their 3D slots are well designed and the games have some cool options. A few games have free games. Others offer nice music and noises when you win. The sound is crisp and clear, the graphics are perfect in Flash.
Terms and Conditions:
Ok, they are strict
-You must be 21 to play. Most internet casinos are 18, but I think that's a tad young. The closer we are to 25 when we start to game regularly the more likely we are to be responsible gamers and not develop a problem. If you look at it from an casinos standpoint it's smart, because a problem gamer will eventually have to stop, but a regular gamer who knows there limits and holds them can game forever. It's also better for the player.That is why I like that Pamper minimum age requirement of 21 so much. Ok, enough of my soap – back to the terms and conditions.
-All bonuses are sticky-Sticky bonuses can not be withdrawn from the casino, and will be removed from the account when a withdrawal is processed.
-At the very bottom of their terms is a very interesting tidbit:
Players from 70+ countries are restricted from redeeming any bonuses of any kind (including free chips), and not only that:
- Any player from any of the aforementioned "restricted countries" that redeems any bonus of any kind (including free chips) will have his winnings revoked and any active deposits will be returned after subtracting a 15% processing fee. What can I say about this?
Overall:
Pamper is an ok browser casino with nice simple games, but it could be better. I rate it a 6/10
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Pamper is one casino name that I have heard of since many years ago, but I couldn't remember what platform they were using back then. All I could remember was that the casino had many complaints from players, mostly about their payments, either delayed or declined, so I have always avoided this Pamper Casino. One fine day back in early 2016, I was really surprised to see a promotional offer from them, with a huge $100 no-deposit bonus for new players upon registration. Such wonderful offers would usually come from RTG or Rival casinos, but the promotional email showed images of BetSoft games, and that got me interested right away. With a free $100 no-deposit bonus, who in the right mind would ever refuse it, right? Nosirree, not me!
I quickly visited their website, saw the same no-deposit bonus offer, and without further hesitation, I signed up, got my email validated, completed my profile details, and then went to my account section to search for the $100 activation button. There was none. Not in my credit balance, not in my account either, and I knew that something was not right. Rather than getting a clarification from the Live Chat service, I decided to have a look into their T&C and Bonus Terms first, to ensure that everything was in order and that I wasn't restricted in any way. Well, well, well, what do you know? Players from my country are allowed to register at Pampers Casino, but I soon found the reason why that no-deposit $100 bonus was not in my account - my country was listed as one of those countries that were not eligible to get any no-deposit bonuses or free spins. Damn! What a waste of a free $100 bonus! That was very frustrating indeed.
Since Pamper Casino was using a BetSoft gaming platform, I had intended to use that bonus money on Fruit Zen, the only game from BetSoft that I would play regularly back then, but that restriction clause put a sudden end to it all. If I'm not mistaken, I was not even eligible to get any bonuses or free spins offers with a deposit, and that was another blow to my hopes. Only a few casinos have this type of restrictions for me, one that would allow registration but restricts from getting any sort of bonuses or free spins offers. Well, perhaps it was all a blessings in disguise for me, one which avoided me from facing withdrawal problems if I do make a win later on. Ah well, one more casino goes in my deep freezer, hahaha.