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Metro Play Casino

0
CasinoRank
4.6
Player rating 7 reviews
Complaint response 6 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Instant-play gaming
  • Works on compatible tablets and smartphones
  • Games from several platforms available in one location
  • Large selection of all types of games
  • Support available from morning until midnight via live chat, freephone, or email
  • Secured with SSL encryption
  • Meets AGCC fairness requirements
What we don’t like
  • Available to UK players only
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2009

Licences

Alderney Gambling Control Commission

Affiliate Program

Company

Casino Type

Instant Play, Mobile

Deposit Methods

Maestro, MasterCard, Solo, Visa

Currencies

British pounds sterling

Withdrawal Methods

Maestro, Solo

Withdrawal Times

EWallets:
Bank Transfers:
Cheques:
Card Payments: 2-5 days
Pending Time: 0-24 hours

Withdrawal Limit

Software

Games Global, EveryMatrix, IGT (WagerWorks), NetEnt, Play'n GO

RTP

Live Chat

Contact

Support Mail Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Metro Play Casino is an online gaming site with a full range of instant-play casino games. The casino is powered by a number of different software platforms, including Microgaming, IGT, NextGen Gaming, and Amaya. Metro Play Casino is completely instant-play and only requires that players have Adobe Flash Player installed on their computers or compatible mobile devices. The company holds an official online gaming license from the jurisdiction of Alderney.

Restricted Countries

Due to strict regulations, Metro Play Casino only accepts players from within the United Kingdom. If you are not a resident of the UK, you will not be able to register at Metro Play Casino at this time.

Games

The most popular games offered by Metro Play Casino are its slots. With just one Metro Play Casino account, players have access to a wide range of video and classic slots from several game developers. Some of the casino's top slots include Alaxe in Zombieland and Battlestar Galactica from Microgaming, 300 Shields and Crocodopolis from Amaya, and Cats and Cleopatra from IGT. Over 150 slots are currently available, and the selection is still growing.

If it's table games you're after, Metro Play Casino has a wide array to choose from. Roulette players have 8 variants to choose from, including 3 Wheel Roulette and Roulette with High Streak Bonus. The casino's blackjack selection features features over 10 different games for any type of player, with various side bets including the 20+ bonus, the 21+3 bonus, and the Hot Streak bonus. Other table games include baccarat, craps, Poker Pursuit, Texas Hold'em Bonus, and Wan Doy Pairs Poker.

Metro Play Casino has 14 different types of video poker. These range from classic favorites like Jacks or Better and Deuces Wild to more unique offerings like Match Times Pay Bonus and Match Times Pay Double Double. Additionally, all of the variants come with a wide range of bet denominations to ensure that all players can enjoy them.

Players at Metro Play Casino also have access to several specialty games, including Bingo-Keno, Pharaoh Bingo, Down the Hatch Hi-Lo, Krazy Hi-Lo, and Krazy Keno Superball.

Support

It's clear that Metro Play Casino takes player satisfaction seriously. If you need assistance, you can get in touch with a Metro Play Casino representative at virtually any hour of every day. From 08:00 to 00:00, you can contact the support team by live chat, freephone, or email. If you need help during off-hours, simply send an email to the casino and a member of the support team will get back to you the very next morning.

Security and Fairness

Metro Play Casino provides players with a safe gaming environment. The company uses SSL encryption whenever you send sensitive data to its servers for banking, verification, or registration purposes. Additionally, all information you supply the casino is protected under the Data Protection Act of 1998.

All of the platforms used by Metro Play Casino have been proven fair several times over the years and continue to undergo routine testing to ensure genuine randomness. Because Metro Play Casino is licensed by the Alderney Gambling Control Commission, they are required by law to routinely demonstrate that they are offering a fair game.

Player Reviews

4.6
7 reviews
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Player rating
angel19
10 years ago
10

Great clean looking site, fast reliable payments, great choice of slots, the new live Casino is amazing. I won a lot of money from a small stake and they paid without any questions or quibbles. I would highly recommend this Casino.

nothing i like it all!! I will be returning soon!

Message
Gabby
10 years ago
1

Nothing, they are a scam.

They will not pay out simple as that, their terms are vague and dubious you will be quoted the following catch all term if you win anything

"13. Bonuses offered by Metro Play are intended for genuine recreational players only. If Metro Play believes that a player is adopting a low risk or risk free betting strategy to meet wagering requirements, or abusing or attempting to abuse a bonus contrary to the spirit in which the bonus is offered, then Metro Play may, in its sole discretion, withhold, withdraw, void or forfeit from any player any bonus and/or any resultant winnings, either temporarily or permanently. Examples of behaviour which may be considered to be bonus abuse or to form a risk reduction strategy include, but are not limited to, operating multiple and/or linked accounts (which may be operated directly by you, in concert with either, other individuals or members of organised forums or groups), playing predominantly or only when bonuses are offered and placing bets on game types including, but not limited to, the following during a bonus offer; Roulette, Keno/Bingo, Blackjack, Baccarat and Craps, Other Table Games, Video Poker, Hi-Lo Games and Double Games."

Its a catch all term that they apply to anyone with fairly decent wins....you can play slots, whatever you like.....they will quote this term and go no further should you win. Played at a few sites, but this is the worst site I have seen outside of Costa Rica......If you have £150 burning a hole in your pocket, then you are better off burning it at least that will entertain you for a few seconds. The 10/10 review can only have been written by the Editor of Metro.....I would complain to the press but im seeing a vested interest here! Avoid, seriously, just avoid

Message
Inactive user
11 years ago
10

Best casino I have played at! They didn't ask for any verification documents, they process withdrawals in a day and they don't keep your withdrawal pending so that you can reverse it and loose it, unlike All British Casino - avoid this casino PLEASE!!!!

Nothing bad!

dave2014
11 years ago
1

Deposited £100 lost £30. Then got an email saying I had breached their terms for adopting a risk free betting strategy. I don't see how playing slots @ £1 a spin & losing £30 is risk free???

No deposit returned so I had to contact my bank to charge it back. Avoid this outfit like the plague, my opinion is your money is not safe.

Message
claire.barron.77
11 years ago
1

Nothing at all shocking bunch if cowboys!

Very poor won 468 but metro play void my deposit closed my account and voided my withdraw I have called them email put a complaint in but Ben from complaints ask me why I am moaning when they returned my deposit honestly do not bother they are a bunch of cowboys who just don't pay up

Message
Marmite7
11 years ago
0
Message
cocopop3011
12 years ago
0
Message

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