Gala Casino

The games are great as they come from good game providers. I find myself enjoying the selection so far and I think the promotions are good for all of its players. Payment methods are working great.

Overall, there is nothing special about Gala compared to its competitors. It doesn’t have the best game providers although the current selection is good enough. I find myself playing at other casinos more often but I still like this site to some degree.

I apologize right away, because I expected some kind of dirty trick from the casino. But my worries crashed on a rock immediately upon the first withdrawal of money. We were pleased, of course, for which I am writing a positive review.

The only drawback is the brakes on some slots, which had to be changed. I got into three of them. Well, you can be patient, because they pay regularly and give to win too.

Ok selection of games and really can't think of anything positive to say about this site maybe they do have fast withdraws if lucky enough to be able to get one.

Bonuses are terrible, you have to wager 200 first to then get a 10 bonus wow unreal and they so-called live help is terrible, no help at all, very rude and often close the chat without warning which then you have to go through another couple of annoying steps to then restart chat, defo one to avoid if you're looking for a bonus and some fun.

Casino is a disgrace. They are still allowing customers from the UK to buy features on slots, against UKGC regulations. Customer services take 1 week to email back and usually with a totally irrelevant response. They have live chat, but they just say that they will ask the team to email back. Avoid if you want to have an enjoyable gaming experience.

Fast pay out the quickest I have found using Pay Pal. The slots pay as expected. Offer up good bonus spins incentives which are .25 compared to the usual .10 that most offer and they don’t have any wagering

Nothing bad to say about Gala all good that are fair and honest. I would recommend them they also have a good selection of games to play. Only negative is I cannot get the live chat to resolve issues to work

Really like casino lots of choice games play well and I like the layout and some nice bonuses if your willing accept and play thru.

Well up until today I have had couple problems with withdrawals which I been prepared to not mention but I feel I need to air my views now. Around 3 months ago I managed to win around 700. I tried to withdraw but it kept saying I couldn't as a game was open I closed all site down logged of and still no joy. I rang customer services and was on hold for 40 mins and gave up. Temptation got better of me and lost it all.

Then on Thurs I deposited 30 and didn't accept bonus within 5 mins I as up to 260 and wanted cash out but low and behold my cash was ring fenced so couldn't withdrew and by time played thru lost but I shouldn't have had to as didn't accept a bonus.

Then tonight got up to 800 withdrew it. 5 hours later checked if gone from pending and still there so ended up cancelling it and trying the game of week. It swallowed the lot. How that can happen with no return is beyond me. It's a shame cause I do enjoy the casino.

If your lucky enough to become VIP and have a guy called Stuart, as your personal manager, then your in for a treat. Looks after you, understands you, and genuinely doesn't want too see you continuously lose (from no fault but my own) treats you to low wagering boneses spins when things aren't going to well. Even before I was VIP I had a big win 5k on roulette but like a idiot lost it all. If learnt too collect I'd be 10k up in 2 months easy.

I love this site and this is a genuine custermer, lucks been out badly past couple of weeks can't seem to get past any wagering but hey that's gambling. Anyone disappointed must be paying a different site to me. Team Stuart all the way

Good assortment of games. Many ways to deposit money. Page loads fast and games usually works.

Customer service is under all critic some times. Had a row with them 2 weeks, and when they realised they were in wrong, I didn't even receive an apology. Was VIP here before, but because of the service level, dropped my level of playing here drastically. No offers for freespins without wagering, that many other casinos are doing. Not playing w bonuses.

Excellent customer support, good selection of games. Web page loads quickly, good choice of deposit methods. Verification process was smoothness here as well, big plus for that.

Too easy to cancel pending withdrawal, flushing should be allowed. Got 20 freespins, which didn't work (tried mobile, different browsers, computers, clearing cache and cookies). At the end I asked them to be removed fr my account, since they didn't work.

A lot of games that you don't see elsewhere quick and easy to access.

Money drainer, not entertaining. Constant no won spins on slots bonuses few and far between and again no win spins.