Club Player Casino

I like their games and graphics some bonuses are good but can get you in a bad situation if you don't fully read and understand the tnc. Customer service is a flip of coin some really care it seems.

Hope their is enough room for all this 😂. Very confusing wording and trickery on their part to get players to mix bonus and or funds half of customer support ppl are rude and don't try to comprehend what's being said or asked they just start reading from a cue card. The verification process is a nightmare they kept rejecting my dl photos saying to blurry finally got a agent in chat to accept and forwarded to verification team because they had my birthday wrong they almost immediately corrected my birthday, said i was verified only to say not verified again two days later same reason photo to blurry, but when i stuck to my guns and demand to know how could it be clear enough to see and change my birthday, but not clear enough for verification they knew i had them and finally have left me as verified. And worst thing last ridiculous slow withdrawal time if i even get paid i know for certain i followed all rules and terms and conditions on. My current request for 875.28 filed on July 5th but of course they are dragging it out as i expected they would. I have documentation of account history and chats with 5 different employees in support who all agree that when they reviewed my account everything looks as it should and say it's just a matter of time but after reading so much negative about them, my hopes are not very high even with all my documents proving i have done everything accordingly. Is this casino still banned on this site or not?

I received a free 50 dollar chip from the concierge team due to the casino having an unforeseen blackout. There was a max 100 win on it. Now mind you I've deposited and on my player card it names me as a deposited. I won got it up to well over 100 winning a jack pot on plentiful treasure but it of course dropped off when my play thru was met. I then attempted a withdraw on 11/11/23 using bitcoin because it's the fastest method aside from Coindraw hut for some reason it wasn't an option at the time of my withdraw. I've used bitcoin to withdraw before and within 3 days received my payout but this time I'm still waiting. I canceled my withdraw request after 7 days of waiting and made a new withdraw using Coindraw witch advertising advises is 72 hours. This was on the 18 it's now the 23 and still no money at all. I am completely verified. My documents page shows completed and access granted in green.

Casino deducted a substantial amount of money from my account when I was in the middle of a hot-streak, without informing me, then claimed it was due to some bonus that a rep had given me (for which I was only informed after asking and waiting for a long time to find out what happened). When I was confused and irate, a customer service rep seemed to revel on the fact that I had lost money, making sarcastic remarks and antagonistic comments.
I literally couldn't believe what was happening. I have dealt with a lot of online casinos and this one is by far the worst, In fact, this may be the worst company of any industry I've ever experienced firsthand.
It is good that it is blacklisted, and know that despite the high number of complaints there are even more could be filed. I only wish I had found AskGamblers and read the reviews before giving them my business. Stay far, far away!

Not a damn thing. I guess I won’t some but I know the odds are from the maker of slot software not the site itself.

Bad service. Took 15 times requesting my money after submitting docs 3 times. No one answers their phone... chats have long wait times. They deducted about $400 off my withdrawl because of bonuses that I don’t remember getting l, but after a month it’s hard to remember. Their motto is “where it’s easy to win” they should add “but almost impossible to collect”. I would go anywhere but here.

I have deposited seven times with this casino in the last month. All within the ranges of $50-$150 at a time, always using one of their bonus codes. My experience so far has been VERY good. I have won and lost quite evenly, but the gameplay is exciting enough for me to play for hours at a time. Bonus rounds hit frequently. Hard to do if you know that RTG casinos can seem like they are all the same.

To be more specific, after my last deposit I played slots for a few hours and hit a few very large spins - $2100 @$5 a spin, and again for $3500 @$7.50 a spin!!! We all know that RTG casinos are similar in their offerings for games via mobile devices or desktop app (Club Player has both)...But what really separates these casinos:

Club Player Review based from 7 deposits and two-weeks of playing daily.

Game speed and responsiveness (10/10)

Fairness (10/10)

Bonus Feature Hit (9/10)

Support (9/10) - I called and they answered on multiple occasions, needed password reset and deposit help.

Depositing (9/10)

Withdrawing (N/A) - I have not tried to withdraw, but I will keep everyone posted.

I was reading some reviews and I would like to think this casino is on the up and up. Based from my experience so far I would recommend them, and I already have!!!I have screenshots of the big wins if anyone wants to see:)

Terry M

I have not had an issue as of yet, although one of my deposited was declined. I found out later on that it was due to my bank not accepting it on their end.

I received a $65 no deposit chip to try out machines with a low x30 playthrough. Machines were quick to load on the online server and did not lag at all. Seems like a clean fun site.

My $65 chip only lasted 30 minutes tops, with one shot at a free spin in which I won 2x my bet.

I am a VIP player on this site, and have not received my withdrawal that I requested from May, almost 3 months ago! I would stay clear of this site and the several sister sites (Cool Cat) and others. I keep getting emails saying they are trying to find new processors to pay withdrawals, but for some reason, they have no trouble finding processors to accept deposits! only payouts.

Used a code I got in the mail for 450club. Pretty good value and if you play the right kind of game that can last long (make sure it fits the terms) then you can plow through this and reach your withdrawal level and cashout.

Support helped me through and made sure I was on the right path to get my cash out without problems.