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Casumo Casino

6.72
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Casumo Casino Review

  • 0-72 withdrawal time frame
  • Unlimited withdrawal
  • Live chat support available 24/7
  • Proven fair by TST
  • Multiple restricted countries
  • No phone support
Suggest an edit
General info & Latest Promos
Website http://www.casumo.com
Established 2012
Owner Casumo Services Limited Casinos
Casino Promotion Casumo Casino: 100% up to 500 CAD + 20 Bonus Spins on 9 Masks of Fire Slot upon Registration

Casumo Casino is an online casino with a distinctively modern instant-play interface, mobile compatibility, and unique "adventure" promotional system. The site is remarkable for its down-to-earth approach and a wide selection of games from NetEnt, Microgaming, GreenTube, WMS (Williams Interactive), Quickspin, Play'n Go, IGT, Bally Barcrest, NextGen Gaming, Elk Studios and Thunderkick. Casumo Casino is licensed by the jurisdiction of Malta, Swedish Gambling Authority and the Danish Gambling Authority.

Restricted Countries and Territories

Casumo Casino cannot offer games to players who reside in the United States, China, France, French Guiana, Guadeloupe, Hong Kong, Italy, Martinique, Réunion and some other countries. For full list of restricted countries see our casino details section. Residents of all other countries where online gambling is legal are welcome.

Virtual Games

Casumo Casino houses all of the games in the growing NetEnt platform. The most popular of these are the slots, which are renowned for their innovative features, stunning graphics, and ease of play. Some of the most popular five-reel video slot titles include Magic Portals slot, Starburst slot, the Jack Hammer slot series, and Gonzo's Quest slot; some traditional three-reel games are also available, such as Gold Rush slot.

Table game players have a large selection to choose from at Casumo Casino. The number of blackjack and roulette variants alone is impressive, with different rule sets and table layouts available. The casino also has Baccarat, Casino Hold'em, Caribbean Stud Poker, Trey Poker, Texas Hold'em Bonus, and Oasis Poker.

Casumo Casino's video poker selection contains both single-hand and multi-hand versions of four different variants: Jacks or Better, Deuces Wild, Joker Wild, and All-American Poker. Players can choose to play anywhere from 1 to 100 hands at a time with flexible betting options. The only drawback is that no bonus-style video pokers are currently available.

Live Games

In addition to virtual games, players at Casumo Casino can enjoy roulette and black jack against real dealers in the Live Casino room, getting a superior Vegas experience without leaving the comfort of their homes.

Mobile Gaming

Casumo Casino can be played directly on most smartphones and tablets. When a player loads the Casumo website on his or her device, it will automatically redirect to the mobile version. The mobile site contains all of the most popular slots and games, as well as cashier and account functions. Additionally, Casumo Casino has an iOS app.

Support

Casumo Casino has a very friendly approach to online gaming. Players are encouraged to contact a representative whenever they have a question, an issue, or even just feedback via their live chat feature. The Casumo Ambassadors are available 24 hours a day, every day of the week, Monday to Sunday. Another option to reach them is via email or simply browse the casino's extensive FAQ section for answers.

Security and Fairness

Casumo Casino is open about the measures they take to protect players. Detailed information can be seen on the casino's "About Casumo" page regarding SSL encryption and privacy protection, both of which prevent sensitive player data from leaking out. Players who have further questions are welcome to inquire with the support department.

The NetEnt platform has been proven fair numerous times by independent audits conducted by TST, as indicated by the "RNG Certified" seal located on the bottom-right portion of the Casumo Casino website.

Screenshot

Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Aland Islands
    • Albania
    • Andorra
    • Angola
    • Anguilla
    • Antarctica
    • Antigua and Barbuda
    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Belgium
    • Bouvet Island
    • Bulgaria
    • China
    • Christmas Island
    • Cocos [Keeling] Islands
    • Croatia
    • Cyprus
    • Czech Republic
    • Eritrea
    • Estonia
    • Faroe Islands
    • Finland
    • France
    • French Guiana
    • French Polynesia
    • French Southern Territories
    • Germany [1]
      • Schleswig-Holstein
    • Ghana
    • Guyana
    • Heard Island and McDonald Islands
    • Hong Kong
    • Hungary
    • Indonesia
    • Iran
    • Iraq
    • Israel
    • Italy
    • Japan
    • Laos
    • Latvia
    • Lebanon
    • Liberia
    • Libya
    • Lithuania
    • Macau
    • Macedonia
    • Martinique
    • Mayotte
    • Moldova
    • Montenegro
    • Myanmar [Burma]
    • New Caledonia
    • Niger
    • Nigeria
    • Norfolk Island
    • North Korea
    • Pakistan
    • Palau
    • Palestinian Territories
    • Philippines
    • Portugal
    • Puerto Rico
    • Qatar
    • Romania
    • Réunion
    • Saint Martin
    • Saint Pierre and Miquelon
    • Saint-Barthélemy
    • Senegal
    • Sierra Leone
    • Singapore
    • Slovakia
    • Slovenia
    • Somalia
    • South Korea
    • South Sudan
    • Spain
    • Sri Lanka
    • Sudan
    • Switzerland
    • Syria
    • Taiwan
    • Tajikistan
    • Tunisia
    • Turkey
    • Turkmenistan
    • U.S. Minor Outlying Islands
    • Uganda
    • United Arab Emirates
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Uzbekistan
    • Vanuatu
    • Vatican City
    • Wallis and Futuna
    • Western Sahara
    • Yemen
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Company

  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

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Casumo Casino Reviews by Players

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winneri 2 reviews
Finland
Message
Reviewed on December 21, 2020

LIKED

There is good and varied selection of game in the casino. The games work well in the casino. There is no problem when you make deposit to the casino..

DISLIKED

Account verification is slow. They ask you more and more documents because they will not tell required documents at once. You have to be prepared to send one month account transactions from the bank. Customer service is poor. They will always send you automatic message that they are congested and just repeat processing times. They do not follow their own rules and do not pay withdrawal within the deadline. I've been waiting for the money soon two weeks, but they still ask to wait.

Casumo is not a trustworthy casino. I recommend playing at casinos which request the documents required by the MGA, fulfill their obligations quickly following the rules and do not give excuses for everything.
Reviewed on December 20, 2020

LIKED

Nothing at all they have highly disappointed me in all aspects! They will tell you to deposit and then strip searched you up and down and don’t ever reply and refuse you.

DISLIKED

I won big and they took 30 days to pay out the refused to pay me and verdure me and made excuses after excuses only after registering a complaint via e-cigarettes and via resolver and via ask gambs they finally released my money! Complete ***
jappi85 5 reviews
Sweden
Reviewed on December 13, 2020

LIKED

Did like the functionality of the website, never internal server errors or such. The games loaded quickly in the search(sometimes for some websites they don't). Have a very good variety of games, and the bonus is decent with decent wagering(35xbonus).

DISLIKED

I have to say that my favorite casino that it was it came apart during 2020 March - September. Usually I have a regular good wins, to occasional withdrawals. Then it went dead. Like...really dead. Also the customer service was just poor, it was not there or it took ages to answer. And even then I noticed that they never actually answered my questions. It was to the point of surreal. It started having glitches like I had some reward coins that weren't there, the coins changed during trying to implement them etc....I was level 150 which is VIP in there I guess but when the site went from functional to horrible I decided to leave(even withdrawals started taking ages). Something was definitely up with casumo this fall(don't know what!).
But the worst part. I asked for my GDPR info that is granted by law, they ignored my request for 2 months. Then I finally contacted my governments info-agents and asked for help going to court to get the documents(because my requests just weren't answered), then suddenly I one day of our contact they decided to give it to me...Deliberately withholding the info! Its unfair that malta GC does not supervise these casinos, if you want to get justice you have to go to court yourself for the most simple things. I am out of there and will never return.

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