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Casino Complaints

Dafabet Verification Delay and INR 250000 Withdrawal Declined


36 minutes ago
Dear AskGamblers Complaint Team,

I am submitting this complaint regarding the prolonged document verification process and withdrawal difficulties with Dafabet Casino.

My Dafabet username is **HARENDRA67**.

I submitted my verification documents approximately 5 days ago. Dafabet informed me that the document review and validation process could take up to 72 hours.

However, despite waiting beyond the stated timeframe, my documents have still not been approved.

My account currently has a balance of **INR 262,142.16**, which I am unable to withdraw.

On October 17, 2026, I submitted a withdrawal request for **INR 250,000**, but it was declined.

**Withdrawal Transaction ID:** 532497902

I also have a successful deposit of INR 140,000 dated October 15, 2026.

**Deposit Transaction ID:** 532358882

I have cooperated with the verification process and submitted the requested documents. However, the verification remains incomplete, and I have not received a clear timeframe for its completion.

I understand that verification procedures are necessary, but I believe the operator should complete the review within the timeframe communicated to customers or provide a clear explanation for the delay.

I kindly request AskGamblers' assistance in resolving this matter.

I would like Dafabet to complete my document verification as soon as possible and allow me to withdraw my available balance.

I have attached screenshots showing my account balance, transaction history, and the notification regarding the document review timeframe.

Thank you for your assistance.
Disputed Casino Dafabet Casino
Amount ₹262142.16

Discussion

95 hours left for Dafabet Casino to respond.
There are no replies at the moment.

Dafabet Casino Complaint Stats

Resolved 1510 / 1584
Avg. Amount $1,160
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 903 out of 944 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Withdrawal marked successful but not received or refunded
Complaint Details:

I am raising this complaint regarding an unresolved INR 99,950 withdrawal from Dafabet.

- Withdrawal amount: INR 99,950
- Transaction ID: 531160567
- Withdrawal requested: 5 October 2026
- Status shown by Dafabet: Successful
- Payment method: Bank transfer to Airtel Payments Bank

Dafabet marked this withdrawal as successful and provided a UTR. However, the amount has not been credited to my bank account.

On 6 October 2026, Dafabet support informed me that the payment had been processed on their end and that local bank transfers could take 1–4 banking days. I was also informed that the Payments Team would review the issue.

Despite following up with customer support, I have continued to receive generic responses without a clear resolution. As of 19 October 2026, the amount has neither been credited to my bank account nor refunded to my Dafabet wallet.

I have experienced previous withdrawal issues with Dafabet, including transactions that were eventually returned to my wallet. I am therefore concerned about the handling of this withdrawal and the lack of a clear resolution.

I even checked with my bank side and they confirmed UTR not traceable.

I request AskGamblers to help me obtain:

1. A proper investigation into transaction ID 531160567.
2. Verifiable proof of the actual payment status and transfer details.
3. If the transfer failed, an immediate refund of INR 99,950 to my Dafabet wallet, or successful payment to my bank account.

Providing my bank statement showing the missing credit, and correspondence with Dafabet support.

I request a specific resolution rather than another generic response stating that the payment has been processed.

Thank you.
Status solved Resolved
₹99,950