Casino Complaints

Deposit of 10k not credited in casino account


2 weeks ago

Hello,


My deposit of ₹10000 is still not credited after more than 2 days.


Account UUID: bf3daf­2f-­22b­8-4­716­-b5­d6-­7af­9af­a8f89e


I am attaching:

Payment success screenshot

UTR / transaction ID


I have checked the with they said payment was successful. Please credit the amount immediately or process a refund asap.

Disputed Casino 4raBet Casino
Amount ₹10000

Discussion

72 hours left for 4raBet Casino to respond.
User name loyalty-level-1
Hi 4rabet team I have already attached the full bank statement in pdf in my last response please check it has the transaction details which I have sent
User name
Dear geetansh n.,

Regarding your deposit under ticket SUP-2027249:

To proceed with the investigation and verify the transaction with our payment provider, please provide an updated official bank statement.

Requirements for the document:

* An official bank statement in PDF format covering the period from the transaction date up to the present date.


* The statement must clearly display all full transaction details.



Please send this document to our official support channel for review.

Official Support Team contacts:
Telegram: @help4­rab­ets­upp­ort_bot
Email: [email protected]
User name loyalty-level-1
Hi 4rabet, I am attaching the full statement from date of payment till today .

Also adding the payment screenshot

Payment details :

MPAY UPITRTR 107236036811 BHA
IRAVNATHDAUTIBXXX
628730­937­643­/14­-10-26 00:19:38

I have not received any refund
User name
Dear geetansh n.,

Regarding your deposit ticket SUP-2027249, we require additional verification from your side to assist you further.

Please provide an official bank statement in PDF format covering the period from the date of the transaction up to the present day. The statement must clearly display the full transaction details, including the name and details of the recipient's wallet/account to which the payment was made.

Official Support Team contacts:
Telegram: @help4­rab­ets­upp­ort_bot
Email: [email protected]

4raBet Casino Complaint Stats

Resolved 57 / 62
Avg. Amount $201
Avg. Complaint Duration 20 days
Avg. Response Time 3 days

4raBet Casino Complaint Summary

Most user complaints about this operator fall under the Deposits category.
So far, 28 out of 28 complaints in this category have been resolved.
This operator's average complaint duration is 20 days, while the average duration across all operators is 8 days.
Freespins Aktuell
COMPLAINT REFERRED BY AGCCS PARTNER Freespins Aktuell (36)

4raBet Casino Complaints

See all complaints for this casino
Deposits still processing

Dear AskGamblers Complaints Team,


I am submitting this formal complaint regarding two successful UPI payments made for deposits to my 4Rabet account through the website mentioned above. Both amounts were debited successfully from my bank account, but they have not been credited to my 4Rabet wallet.


Transaction 1:


Amount: ₹3,000

Date: 4 October 2026, 01:36 AM

PhonePe Transaction ID: T2610040136044258387503

UTR: 991220702547

Payee shown: Rahul Dangi


Transaction 2:


Amount: ₹999.90

Date: 16 October 2026, 08:51 PM

PhonePe Transaction ID: T2610162051254004844008

UTR: 676378066882

Payee shown: malik gen store


Total pending amount: ₹3,999.90


The first payment has remained unresolved for approximately 20 days, and the second payment has also not been credited despite the successful transaction confirmation.


I have contacted 4Rabet customer support multiple times. Unfortunately, I keep receiving the same response that the issue is being investigated, without any concrete resolution or clear timeline.


I request AskGamblers to review my complaint and assist in escalating this matter to the relevant operator, if eligible. I ask that both transactions be investigated using their respective UTRs and that the operator provide written confirmation of the funds' status.


I request that the pending amounts be credited to my wallet or refunded appropriately if the deposits cannot be completed.


I am attaching both payment screenshots as evidence and can provide previous support conversations if required.


Thank you for your assistance.


4Rabet Username and email < removed and sent to the casino >

Status solved Resolved
₹3,999
4Rabet 100000 INR Withdrawal Not Received for Over 90 Days
I am submitting a complaint against 4Rabet regarding a 100000 INR withdrawal that has remained unresolved for more than 90 days.
I am a long-term 4Rabet customer and a VIP 7 member.
My 100000 INR withdrawal has never been credited to my bank account.
Withdrawal details:
Amount: 100000 INR
Withdrawal Token: jAH93I6YQL6Ztj8iZVfTZfB7dd8xos2F
4Rabet Support Ticket: SUP-1637463
Status shown by 4Rabet: Paid Out / Processed / Approved
The withdrawal has been showing as Paid Out or Processed, but the money has not reached my bank account and has not been returned to my 4Rabet gaming balance.
I have contacted 4Rabet support repeatedly for more than 90 days. I have also contacted my account manager. They continue to tell me that the withdrawal is under investigation, being processed, or being handled by the finance or payment provider team.
Even yesterday and today, I contacted 4Rabet support and received the same type of response that the withdrawal is still being processed or investigated.
I have already provided my bank statement showing that this 100000 INR withdrawal was not received. 4Rabet has confirmed that they received my bank proof.
Despite this long delay, 4Rabet has not provided me with a UTR, RRN, valid transaction reference, payment provider details, exact payment date and time, or verifiable proof that the money was successfully transferred to my bank.
I am no longer asking for another generic investigation update.
I respectfully request AskGamblers to assist me in obtaining a concrete resolution from 4Rabet.
If the 100000 INR was successfully transferred to my bank, I request 4Rabet to provide verifiable transaction proof, including the UTR or RRN, payment provider details, transaction date and time, and destination details.
If the payment was not successfully completed, I request that the full 100000 INR be returned to my 4Rabet gaming balance.
I am attaching my withdrawal screenshot, recent and previous 4Rabet chat screenshots, bank statements, and relevant support ticket or email correspondence as evidence.
Thank you for reviewing my complaint and assisting me in obtaining a concrete resolution.
Chart Pointer
34h left
₹100,000