Unresolved
Unresolved
DingDingDing Casino - Wont Pay me my winnings
I am writing to formally complain about the delay in processing my redemption request. I redeemed my winnings on 9/10/2024 and it has now been over 10 ...
Unresolved
$415
Unresolved
RealPrize Casino - Requested permanent account closure
According to RealPrize policies, requesting a permanent account closure, results in account being closed and it cannot be reactivated.Therefore, I ...
Resolved
$588
Resolved
Pulsz Casino - Still not paying out my winnings
On 9/5/24 I deposited $19.99 two times to Pulsz.com to purchase Sweeps Coins to be used on their casino website. After playing for a while I won $588 ...
Unresolved
Unresolved
WOW Vegas Casino - Redemption verification failed and then all of sudden all errors on games
Went through the verification process so I can redeem but going in circle with them. When asked to upload a file, tells me file not accepted so I ...
Unresolved
$123
Unresolved
Jackpota Casino - Redemption or refund 123
I have been waiting 3 weeks for my redeption to be approved. My account has already been verified. They asked me to send in the cards I used, which I ...
Unresolved
Unresolved
WOW Vegas Casino- Account has not been verified in over a month
I submitted an account verification 26 days ago but my account still hasn't been verified yet. I made multiple help request tickets/emails to support ...
Unresolved
$2,500
Unresolved
WOW Vegas Casino - Unable to Redeem
I am unable to redeem over 2.5k. I have never had any issues with Wowvegas until now where I have a large amount of money in my account. When trying ...
Unresolved
$500
Unresolved
WOW Vegas Casino - Won 5000 cant verify
After several attempts attempts at redeem, every document I sent gets denied. All documents have all the info required in including dates and ...
Unresolved
$10
Unresolved
Pulsz Casino - Never Received 10 Dollar Gift Card
On August 12th, 2024 I redeemed 3 different gift cards on PULSZ Casino and got all gift cards except one which was a Xbox Gift Card through prize out ...
Resolved
$1,000
Resolved
Pulsz Casino - Cash prize delayed
I won a total of $1,000 on 7:7/2024. As of today it still says that it is in my progress. I have tried contacting someone but the phone number is not ...
Unresolved
$2,000
Unresolved
Pulsz Casino - I am not being provided with any concrete indication or assurance that I will receive my $2,000
Dear Sir/Madam,I am writing to formally lodge a complaint against Pulsz, an online gambling site, concerning their refusal to allow me to redeem $2, ...
Unresolved
$12,000
Unresolved
Jackpota Casino - Redemption not received
I have followed all terms and conditions, have waited the requisite amount of days multiple times, and have still not received my redemption. I am ...
Resolved
$200
Resolved
Zula Casino - Not paying out for placing in tournament
I place 4th in one of their tournament on August 4th and was told I would receive 200 sc in 72 hours. Its been 4 days and they are not paying out the ...
Unresolved
$334
Unresolved
Pulsz Casino - Credit Card Was charged but I did not receive credit to my casino account after I was charged
On July 19th Pulsz casino charged my credit card a total of $1188 but I only was credited with $854 after they took the $1188 dollars out of my acct. ...
Resolved
$2,853
Resolved
Pulsz Casino - Delayed verification 2853 pending
I have been trying to get my apple card/apple pay verified for almost a month now. I submit supporting documents and just get a run around and have to ...
Unresolved
$2,200
Unresolved
Pulsz Casino - Account verification and account locked
Hello, I recently won $3200 tried to cash out then was asked to verify I attempted to verify. Received nothing it’s been over 3 days. Then I log on ...
Resolved
$2,500
Resolved
Jackpota Casino - Payment delayed no clarification
I have requested a redemption from Jackpota.com on July 7th. I received an email from them stating the winnings should hit my bank account within 3 ...
Unresolved
$1,000
Unresolved
High 5 Casino - Didn't get my redemption
I made a redemption last friday to my skrill account that per high 5 website says would be instant withdrawal and have not received anything yet not ...
Unresolved
$42,000
Unresolved
Pulsz Casino - Has not paid redemption
Recently played one the mobile app and won 42,000.00 I redeemed the amount and it says processing. I have verified before but haven’t won this much ...
Unresolved
$2,350
Unresolved
Pulsz Casino - Needing to verify and redeem from unresponsive support team
The issue that I experienced was: that I played my daily free coins and ended up winning about 200$. Trying to redeem I had to verify my account well ...
Unresolved
$3,000
Unresolved
WOW Vegas Casino - Locked account and owed 3K
Hello,I am owed 3K and locked out of my WowVegas account. I did they verification through their third party system and uploaded my permanent resident ...
Unresolved
$600
Unresolved
Pulsz Casino - Pulsz locked my account after trying to verify no responses from support
I finally got up enough balance to redeem so I had to verify my id and as soon as I did that they locked my account out. Now they won’t respond to ...
Unresolved
$600
Unresolved
Pulsz Casino - Pulsz Declined Redemption with 3 banks
I have redeemed with pulsz before and never had an issue doing so. However, I tried to redeem $600 I won on July 9th 2024, and I heard nothing at all ...
Unresolved
Unresolved
WOW Vegas Casino - Created ticket and emailed 4 days ago no response
Automated verification wouldnt work so sent it my info manually through Wowvegas support email and also created a ticket on the website. It has been ...
Resolved
$7,000
Resolved
Pulsz Casino - Redemption 7000 USD being held
shp2cr user ID for Pulz. I have had a redemption of $7,000 showing since 6/22/24. I have submitted several emails to their support services with no ...
Unresolved
$300
Unresolved
Pulsz Casino - Redemptions
On 6/25 I redeemed $200. On 6/27 I redeemed another $100.Despite numerous phone calls telephone messages and get help chat lines the funds have not ...
Resolved
$120
Resolved
WOW Vegas Casino - Wow vegas verification issues day 4
Sorry if I sent this twice i won't try again after this gonna have to trust it but I don't know how the site works I didn't get an email confirming I ...
Resolved
$1,000
Resolved
Pulsz Casino - Missing redemption
On 6/23/2024 I submitted a redemption request for $1000 and shortly after received an email saying it would be in my account in 3 business days and I ...