General Information About Simsinos Casino
Simsinos Casino is an online casino site home to a catalogue of top games and is operated by Stardust Limited. You must be over the age of 18 to play, and the casino is available across social media channels, including Facebook, Instagram and X.
You can use virtually any device to register, including the latest smartphones and tablets. The experience can be seamless regardless of which device you use.
Scroll down to the foot of the casino to select your language, as the casino currently supports a few options, You can also scroll down this page to read our best casino reviews.
Payment Information and Options at Simsinos Casino
The casino supports a variety of popular payment methods, including credit cards, bank transfers and web wallets. The minimum deposit is €10, and there are no fees. The minimum withdrawal amount is €30. You must only use a payment method that is in your name.
Once you request a withdrawal, it could take up to 48 hours for the casino to process it, depending on your verification status. If you need to verify your account, the process will take longer.
You can withdraw up to €5,000 per week or €20,000 per month.
Customer Support at Simsinos Casino
If you need help, you can contact the casino, and the fastest option is probably live chat. There is no chatbot, so you will be transferred to a live chat agent when one is available.
We did not experience any waiting times and were transferred immediately. The agent we spoke to was polite and quick to reply, and it left us with no concerns. Unfortunately, it’s not available 24/7, but you can contact them during business hours, which are between 10:00 am and 11:00 pm CET.
If you need help outside of business hours, you can email the casino, and they’ll respond as soon as they can.
Games at Simsinos Casino
You can enjoy a wide variety of games, including the latest online slots, Megaways and Bonus Buy. They are listed in the games lobby alongside their respective gaming providers. You can also search for your favourite games if you want to save time.
When you are logged into your account, you can see your recently played games and save your favourite games for future gaming sessions.
There is a selection of casino table games available from a mix of providers, including versions of online blackjack, roulette and poker.
Or, you can visit the live casino with games from the likes of Evolution Gaming and Pragmatic Play Live. You can play the latest Game Shows or try more traditional games. They are all hosted by real-life dealers, and you can bet against other real players.
Simsinos Casino’s Commitment to Responsible Gambling
Playing at the casino should be fun, and the casino supports responsible gambling measures. They have listed helpful tips, including knowing what your limits are and taking regular breaks.
You’ll have access to the Limits Section, where you can set limits on your deposits and wagers. You can take a break at any time, so self-exclude yourself in your account for up to 1 year.
You can keep track of your spending at the casino. To view your transaction history, go to the 'History' section in your cashier. There, you'll be able to choose between viewing your deposit and withdrawal history. You can also select the specific timeframe for the transactions you wish to review.
If you need a permanent self-exclusion, you can email the casino. You can also take a self-assessment test and the casino has linked this on the site.
They robbed me on my 20 euros. They said it will take 72 hours for the first deposit. I waited 72 hours and now one week later, still no money on my account. They don't answer on mail and the waiting time on the chat is always at least 10 Minutes.