Simsinos Casino - Again not paying wins

UNRESOLVED

Complaint Info

Disputed casino

Simsinos Casino

Reason

Delayed payment

Amount

€ 74

samesunson Message

22.8.2024 I made my cashout for 74€.
In my account history, it looks like it is still in progress. However, I have not got my money. It's a huge problem because the bank transfers from that casino take a very long. I asked live chat and they said that my money has not been paid out yet and they are contacting me via email later.

it's not a big deal for them but for me this is. I have trusted that my money is on the way and have been waiting and waiting. however, this is huge disappointment because its not even coming to my bank yet
it should be maximum of 48 hours waiting.

AskGamblers

Dear Simsinos Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

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