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Wazamba Casino

VERYGOOD 8.03
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Wazamba Casino Review

  • 24 hour withdrawal timeframes
  • Live chat is open 24/7
  • Top-tier software providers
  • Mobile-friendly design
  • Limited number of video pokers
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General info & Latest Promos
Website https://wazamba.com
Established 2019
Owner Araxio Development N.V. Casinos
Casino Promotion Wazamba Casino: 100% up to €500 + 200 Bonus Spins

Wazamba Casino is an online casino where members can try their luck on a catalogue of games which include video slots, table games and more. Additionally, players can choose between three totem-like characters to explore the casino and play games, get achievements and ultimately exchange coins for bonuses and other treats. The site also boasts a number of top well-performing software providers, including the likes of NetEnt, Microgaming, Yggdrasil Gaming, Betsoft, iSoftBet, Habanero, GameArt, Quickspin and Pragmatic Play. The site supports multiple languages like English, German and Russian and members can play instantly through a web browser. They’re also available on the go through their mobile casino. Wazamba Casino is licensed and regulated by the government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. The casino cannot accept players from countries which include the Netherlands, Ukraine, Bulgaria, Spain, Curacao, Afghanistan, Iran, Iraq the United Kingdom and the United States of America. The full list of restricted / allowed countries can be found under ‘more casino details’. 

Virtual Games

Members can open the casino lobby and enjoy hundreds of video slots at the click of a button from top providers which include NetEnt, Betsoft and Yggdrasil Gaming. To make it quick and easy to find games the casino has a search engine which players can use at their own convenience. The endless list of gaming providers can also be filtered so players can pick their favourites and play. Titles here include the Starburst Slot, Jack and the Beanstalk Slot, Twin Spin SlotDead or Alive Slot and Immortal Romance Slot

Of course, those who prefer betting at table games can also enjoy their favourites here too. These include variants of blackjack and roulette and there’s poker games and other popular tables too. Players can pick from ones like Blackjack 21, Casino Hold’em and Mini Baccarat. 

There’s plenty of video pokers to pick from too. So, players who like to bet with cards might want to try games like Joker Poker, Deuces Wild and Jacks or Better. 

Live Casino

Members will also be able to enjoy a live casino which is open around the clock with various rooms hosted by male and female dealers. Different bet limits will cater for different budgets and these include games like Live Three Card Poker, Live Dream Catcher and Live Baccarat. 

Mobile Gaming

Wazamba Casino is also available on the go and is completely mobile friendly for virtually any mobile, smartphone and tablet device. Members can open the casino through a compatible mobile browser and no app is required. Their mobile casino is packed with plenty of games that include slots, table games and live games. 

Support

Anyone who needs help and assistance can use the casinos live chat facility where a customer support agent will be available to help 24 hours a day, 7 days a week. Players can also email the casino where additional support is also provided.

Security and Fairness

When it comes to security the casino has a high level of SSL encryption and firewall services. This ensures players personal and financial details will always be kept secure.

They also use a random number generator so all the games at the casino will result in fair and random outcomes. 

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Wazamba Casino Reviews by Players

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kensan88 23 reviews
Bayern
Message
Reviewed on May 23, 2020

LIKED

Positive:
-Good looking website with great search features.
-Customer support responds fast via Live Chat.
-A wide variety of slots from many different providers.
-They have a coin system which you can turn into bonus money or free Ssins in different slots.

DISLIKED

Negatives
-Account verification is the worst i have seen in any of my online casino accounts. You can only do it by email which take about 1-3 days each, depending on your luck.
-Finance Department will send you an email like this: "In order to verify your account we need photos of your credit card". You will send it and after about 2 days you get another email: "thank you for your documents, now we need proof of address". Like why couldn't you say all the documents in 1 email? And YES each email takes another 2-3 days and so on.
-Customer Support would not close my account via Live Chat when it is clearly possible.
-Never had the chance to cash out after more than 1 year here which is insane.
-If you deposit with Credit Card it will always take the conversion fee since you are paying in RUB.
-For 90% of the bonuses they give you, you must first chat with Live Chat which is unnecessary.
-I don't even care about closing my account anymore, I added it to black list. It is not worth the hustle over emails that take days upon days.
Final conclusion: Avoid at all cost !
WAZAMBA CASINO REPLIED ON MAY 26, 2020
Dear valued customer,

First of all, we would like to thank you for taking your time to write this feedback. We appreciate your opinion and try our best to improve our services.

Please note, that according to the Terms and Conditions of our site, every withdrawal request is processed within 3 business days by our Finance Department. Nevertheless, we always strive to have withdrawals processed as quickly as possible. Moreover, you can always contact our Support or Finance team to find out the status of your current withdrawal requests!

Also, we would like to point out, that we have a lot of payment methods available to use without the conversion in third currencies.

As about your question regarding the account closure procedure, we would like to kindly inform you, that due to security measures, we are unable to close an account via Live Chat, therefore we are asking to send us an e-mail request.

Still, we are happy that you liked our website design, among with its features and coins system!

Should you have any questions or concerns do not hesitate to contact us, please. We hope for your
understanding!

Best regards,
Wazamba Team
kleyvarin 7 reviews
Faroe Islands
Message
Reviewed on April 6, 2020

LIKED

Whatever you do, do not play at this casino, they will do what ever it takes to not let you cash out. The max cashout if you are a level 5 player is €1500 every 24 hour but every withdrawal is pending a minimum of 3 days so actually it is €1500 every 3rd day and if you withdraw they lower your player level until you can only withdraw €500 a day. So if you win BIG it will take you months and months to withdraw the winnings oh and max €10.000 a month.
WAZAMBA CASINO REPLIED ON APRIL 7, 2020
Dear valuable customer,

Thank you for taking the time to write a review of our Casino. We value every opinion of our clients and are constantly trying to improve our service.

In order to quickly and effectively sort out the issue, as well as to check your account, we would like to kindly ask you to provide us with your username on our brand.

Should you have any questions or concerns do not hesitate to contact us, please. We hope for your understanding!

Best regards,
Wazamba Team
Padovesi02 4 reviews
Germany
Reviewed on March 20, 2020

LIKED

It's easy to make a deposite. They don't support paypal but I do have bitcoin so that's convenient. Been playing with bitcoin for a while and I haven't encountered any problems regarding withdrawal so I can't speak for fiat users.

DISLIKED

The game itself looks like a game on its own. I understand the appeal but frankly it becomes confusing. there's also having to sign in before I can play the demo. I don't like leaving my account open so that's another inconvenience.

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