Vegas Crest Casino

Has a great program for VIP cashback every month and many different types of slot and video games as well as table and bingo. The speed and color runs well and graphics are really nice.

Vegas Crest apparently been sold to new owners. Up until the fall of 2023, you could have a withdrawal approved within 2 business days and actually have the wire in your account within another 3-4 business days.
Believe me when I say they were quick, and in the last 5 years they were true to their name.
But now they are the absolute slowest.
My recent complaint on here regarding late payments, was only halfway solved. The casino manager assured of payment and it has never come through.
I would steer clear of this group now.
They are still holding 3k of approved winnings from Feb 2024.
So you just won't get your winnings, and who just throws away their money.

Absolutely nothing. They have a couple different providers, yes. But next to endorphina nothing that is played massively these days. I used their free welcome bonus after which I made a deposit. Cashed out 600 euro ( I thought ) but they thought they could just pay me the max cashout for a free bonus and be done with it. So they paid out 100 euro and gave me my deposit back and just said: This is yours. This withdrawal is paid out the 12th of april. And still has not reached my bank. Ow yeah. And don't even get me started about the 30 euro FEE you pay when a withdrawal to your bank is made.

72 - 144 hours pending time depending on weekends.
Most scripted casino helpdesk ever.
Apparently when using a free bonus but with a deposit straight after that they will only pay you your max cashout of a 100 as free bonus winnings.
30 euro FEE to bank payout!!?
I can go on and on.
Do the smart thing and don't play here. There is many casinos out there that pay your money within a matter of an hour.

Vegas Crest Casino

6 years ago

Dear Yvonnecasino85,

Thank you for your feedback. We would like to address your concerns with the following information. Our Bonus Terms and Conditions, which every customer is required to read and check our Legal Policy upon registration state that, “Registration Free Spin Promotions and any other Register Free Bonuses are intended as a trial period to new customers and are subject to a minimum wagering requirement of 99 times (99x) their value. Once the wagering requirement is met, any winnings derived from the registration offer may be withdrawn up to a limit of $100.”

As per our pay-out fees, we do not process financial transactions ourselves and therefore we depend on third-party financial processors for you to fund your account and receive any winnings. These pay-out fees are imposed on us by our third-party financial processors and therefore the amount we charge is beyond our control.

We offer customer support 24 hours a day, 7 days a week and our support team resolve 90% of customers’ queries on the spot. The other 10% are escalated to our manager who gets back to our customers with a resolution within 48 hours. Our Support team can be reached either via live chat (onsite) or via email [email protected].

In addition to the above, regarding your pay-out which was sent on April 12th, we recommend to contact our accounting department directly on [email protected] for a speedy resolution on the matter.

We hope you find this information helpful,
Kind Regards
VG Team

Good game selection, they do have fast payout time frames in comparison to other online casinos

They make you wait hours for a bitcoin deposit before the funds are credited. My wallet shows that the funds were sent and received, however, they wait hours before the funds are actually credited. The customer service department is no help whatsoever so you end up waiting for hours until the funds are credited. They are even rude about it as if you don't understand the way blockchain works. Its been an ongoing issue. They are not upfront with the playthrough requirements which are extremely high for online casinos

Wow! Boy.... Where do I start?! First of all, the game selection. Talk about variety and diversity! I've noticed most casinos have the exact same games or even home made games which really bothers me...... NOT Vegas Crest. They have a massive selection of games from a multitude of providers that fits every players slot preferences, from three reels, 5 reel and 3D all the way to blackjack etc. I love trying out different games infact my exploration led me to a $1995.17 jackpot on Ainchent Dragons on a $0.50 bet LOL (paid out in 3 days via Bitcoin) and a small $100 cash out from a $25 deposit prior. Which bring me to my next topic, withdrawal process. The withdraw process is as smooth as BUTTER, request payment of choice such as Bitcoin, check or direct deposit and depending on method wait between 3-10 business days to receive money (Bitcoin is the fastest). Vegas Crest had rightfully won me over and has forever earned my casino dollars because they are transparent and thier is no funny business which is evident in my withdrawals. Just fixed my car on Vegas Crests dollar with a $30 deposit that led to a $1995 cash out! Love this casino.

PS. Angel and Joel in customer service live chat are so dilegent and friendly when you have questions.

Thank You!
texassloter

Vegas Crest Casino

6 years ago

Thank you for your feedback. We are happy to know you that you're enjoying our game selection and are happy with our services. We'll continue to add many new exciting games this year and hope you have a great time at Vegas Crest.

I have been playing VegasCrest a lot in the last 6 months. The games are plentiful and fun to play. You are able to save games you frequent the most in your "Favorite" folder for easier retrieval.

They have sent me checks (sometime 2 in a week) and I have never worried about them not paying. Been a good experience!

.

The only downfall would be while awaiting approval for withdrawal, you cannot add funds or cash in comp points which actually be a good thing. Of course you can always cancel your withdrawal request and play your winnings!

Vegas Crest Casino

6 years ago

Thank you for your feedback. We are always here to make your gaming experience wonderful! Regarding not allowing a deposit during a pending withdrawal request, its only done for verification requirements and for the protection of the player and the casino

I have been playing online casinos for many years and have only won enough to request withdrawals from 4 or 5 but Vegas Crest
is now officially my favorite after receiving a fedex package today with my check in it.I can't believe how fast I got it.Less than 10 days and before I even had to inquire about it. Every other casino took like 10 emails and some took way over 30 days.
So if you're looking for great withdrawal time this is the casino for you. Thank you Vegas Crest

Vegas Crest Casino

6 years ago

Hi kcm80247,
Thank you for your kind words. We are happy to know you are satisfied with our service and strive to exceed your expectations, always.

This is my favorite casino to play at online. They let you use visa for deposits. There are so many slot games to pick from and they get updated often. I get to play for hours with even $50 deposits. There is email support and live support. I could have cashed out fairly decent amounts a lot of time but have only recently cashed out $1,300 into my bitcoin off of 2 $35 deposits and hours of fun sitting in the comfort of my house on my cell phone. I was worried that maybe they would never cash me out, but they did a few days after it's requested.

Also you get comp points, which are simple to credit to your account any time. They sometimes give me free spins or credits with all the slot contest. There is no need for promo codes you automatically can choose to deposit with a bonus. You can access your play through amounts at any point when you are playing which is nice.

Overall my favorite casino to play on my cell from the US.

It does cost to get a payout but unlike Casino Extrem they are not going to deduct your bonus amount from your withdraw. It does take a few days to receive your cash out and you can't use your comp points to play with a pending cash out, so if you want to play with your comp points cash them to your account before requesting a withdraw.

I love the vast selection of games, they are definitely my go-to when I feel like playing online. If you're in the US and your options are limited, this casino is ideal because of it’s multi-platform software. I’ve never had trouble depositing here when I’ve had so much trouble at other places using my card... I have no complaints with that. I think it’s a unique casino and very trustworthy.

I haven’t had much luck yet but that’s not the casino’s fault.. I’m still crossing my fingers for my first payout from here.. .but I’ve heard their payout system is reliable so when the time comes, I feel like I won’t have any problems here.

Vegas Crest Casino

7 years ago

Hi KDLUKER10,

Thanks for your positive feedback.

With over 750 of the latest slots and casino games to enjoy from top game providers including Saucify, BetSoft, Rival, Habanero and many more.

Various depositing methods are available for our players to select the one they prefer the most!

This casino is great. Large amount of slots to choose from. I requested my withdrawal on the 9th, it was approved on the 11th, and I just received it via wire transfer to my bank today, the 16th, and that is after the holiday yesterday. Great withdrawal time if you ask me!

Awesome casino and fantastic customer service! I have been playing here for over 4 years now and I Love the selection of games! All concerns are addressed immediately through the Vip Manager.

Payouts timeframe a bit long and the live support is not very responsive. No major complaints aside from that.

Hopefully I'm not writing this too soon after my first impressions. I wanted to post again last night but decided to wait. I have to admit ignorance in that I went back and found a lot of great games from Endorphina and a few others. If all they offered was the four or so makers I mentioned before I'd stick with my original thoughts - but -it was a whole new experience with those other cool games. Add the great chat host to that and I will be playing there after all. If BTC payments are fast I'll be playing there often.

I never found a way to sort games by the provider, but it doesn't take long for the splash screen on many to read the clues.

I have to say that about the only thing I liked about Vegas Crest was the chat agent. Depositing was weird but acceptable I guess.

The bonuses were not appealing to me at all. I don't want or like free spins loaded up in front of already ridiculous wagering requirements so I deposited straight cash. I tried the nee new mobi games after a few spins finally went to the menu and saw I was betting on one line so I boosted that to 30 lines, using 10% of my deposit minimum bet each spin- it was ridiculous.

Rival, betsoft, and saucify were the only other options. Maybe people in other countries have good games to play but Rival has always been suspect in my mind - betsoft is looking like sheriff gaming (rival crooks) and what's with the no 1c per line bets? That tells me all I need to know about those guys, and saucify? Get outa here. That gameplay is so bent.

Needless to say I never even smelled a cashout and they'll never see another penny of my money. Your mileage may vary, but 3 out of 4 game providers there, if not all can't prove a thing about fairness or they would. So, after one of the top ten worst gaming experiences in years I went to someplace else, didn't use a bonus, nobody called me a cheat for going from 1c all lines to $1 one line whenever I felt like it - but - they take 3 days to pay so I won't be going there too often "bla bla all automated, bla bla once they're back in the office bla bla"

Was not impressed with the casino at all.

Vegas Crest is a casino I played for the first time recently and I plan to play much more, thanks to the great offerings and promotions. Also they have the games I like, though not Microgaming or Netent that I assume there are more popular choices for a lot of players.

The communication is good and quick, though I think that the live chat can't do anything, just provide with information, if you need anything further you'll have to use email.

I lost my first deposit of 100 and I was lucky with the second, managed to withdraw 1900 from 200.

Like others already mentioned the withdrawals are a bit slow and there are limits. But they pay, so no need to worry.

Vegas Crest has been wonderful with communication and any concern I had. They had valid responses so I see I won and withdrew 3000. Got it within a week, they stayed in contact and were true to there word. I will definitely stay my business with this casino.

Vegas Crest Casino

8 years ago

Hi YVONNE18, thank you for your kind feedback. Here at Vegas Crest we try to ensure the very best playing experience for our players at all times. It’s great to see that you have been winning, good luck and look out for more new releases and some cracking promotions at Vegas Crest Casino in August!

It's literally one of the only casinos I can trust. I absolutely love playing here and I've never had a problem with payouts. They are a legit casino and they will pay you! Great customer service and I'm very willing to make this my go to casino.

Not much to say here. I guess payouts are a little slow but it's definitely better than not being paid at all. Thanks Vegas Crest!

Vegas Crest Casino

8 years ago

Hi SHARPSHOOTER1456, thank you for your positive feedback. The whole team at Vegas Crest are here to provide our players with the very best playing experience and it’s great to receive such positive comments. With over 625 casino games to play, look out for more new releases and some exciting promotions at Vegas Crest Casino in August. Good luck!

Game choices, web site easy to navigate, friendly staff on instant chat though they can't help that much lol and depositing is a breeze with my debit card-

That I won and I requested a withdraw it was approved and I have yet to see my mtcn number that goes with the monies. That was 2/07/2017 and today is 2/16/2017. I keep getting the oh it will be there when it's done, well mtcn numbers are western union which is instantaneous.

I have been a member of this casino a years ago and this and this casino was considered as a bingo type casino that the casino games is just a secondary types of games. Vegas Crest casino was a discreet casino for U.S.A players and the fact that they accept us was indeed grateful! You may visit the website and you can be disappointed because of lackness of non-deposit bonuses but don't worry they offer a welcome deposit bonus that has a free spins for free! Practically by means of personal experience and in the terms of there service this casino is not inclined to a non-deposit bonuses but they offer free spins as a part of a non-deposit bonus and if you are to be given a bonus worth of a non-deposit well that's good for you.

Depositing to their casino is easy and and fast and they offer an alternative bonus for a different type of bank service or method of deposit. Meanwhile they offer a special bonuses through emails and I prefer this kind of promotion rather than the common one that can be obtain through there website. Some of the deposit bonuses have a higher roll overs and I prefer to get another type of bonus that don't have such higher type of roll overs cause it can be very discourages to wager.

Here's the tip to their withdrawal process, when I finished the wagering requirements of a low bonus roll over I didn't hesitate to withdraw it and I didn't gamble it for greediness. The live chat representative said that the transaction of withdrawal was being processed and I just need to wait it and check the process to their website. After the 2 days I saw the balance in my e-wallet account that's just a small of credits cause there are following transaction that iv'e made to their casino and they're slow and take days but still they pay.

Vegas Crest Casino

9 years ago

Vegas Crest Casino is brought to you by VistaGaming; have been in the industry for 20 years and trusted by millions of players worldwide. This year marks the 20th Anniversary. To celebrate this occasion Vegas Crest Casino is running a special tournament each month this year with a massive $20,000 in prizes to be won.

There are varieties of depositing methods available for our players to select the one they prefer the most. We are glad to read that you are enjoying the bonuses that are mailed to your inbox. Like all other websites depositing bonuses have a wagering requirement associated with it.

Please send an email to [email protected] so they can follow up with your withdrawal

Has the Vista and the BetSoft games I like to play including some BetSoft games you can't find often elsewhere like Alchemor Towers, Christmas Carol. I do like the bonuses and the play through is manageable. I have cashed out multiple times and I do see big hits. Last week I hit $21k on Golden Gorilla. That was after hitting $5k on Alchemor Towers and another $20k on Good Girl Bad Girl.

Machines do get hot and they do payoff. Fully legitimate.

Withdrawal options are not great and the limits are frustrating. Up $40k in my balance right now and at only $2000 per withdrawal and only one withdrawal per week it can take 5 months to cash out. That is unfortunate as I do think this casino has the ability to really take off. The site design is nice and the games can be expanded to full screen so very easy on the eyes.

If they could just do something like larger withdrawals or more frequent withdrawals along with Bitcoin options, I think they would really take off as it is a fun place to play.

Vegas Crest Casino

9 years ago

Hello Cheiftech,

Thank you very much for your review and congratulations on your massive wins!!

We had a milestones month for player payouts including a 150k Jackpot winner, your multiple massive wins on Slots and other big payouts to players on Video Pokers. We hope to award many more jackpots as we keep growing!

In regards to the withdrawal options, the maximum that we can send to a player is $3,000 per week due to limitations with offshore payments processing so though it means that the full jackpot cannot be sent right away, lucky winners like yourself can look forward to big checks or wires coming their way over just a few weeks.

Please note that we are indeed looking into Bitcoin and other methods to ensure that players have a variety of convenient ways to withdraw and deposit funds and we hope to reveal some very soon.

Vegas Crest Casino offer games from Rival, Vista Gaming, Saucify (BetOnSoft) and Betsoft software provider. I joined this casino today, after I got email promotion for 77 free spins on Boomanji. I decided to claim those free spins, so I opened their website and I created account.

After I created account, new window showed up and I just pressed button play now free spins on Boomanji. Really cool thing, no need to searching where you need to activate them. I won from 77 free spins around 11€. Later I decided to changed the game. I saw BetOnSoft software games and I first opened Big Game. I really like this slot during free spins feature, where lion is wild and this could provide big winnings. I had a few good results from this game in the past, but today I had no luck. After my balance was only at 5€ I changed the game. I played for some minutes more, but later I lost this bonus money. I saw that before any cash out I should wager around 1,500€ which is really high. I got only 10€ bonus not 100€… I was dissapointed because the W.R for no deposit bonus was set so high and max cash out only to 100€.

Otherwise I think this is a decent casino. I did not have any problems while I was playing with bonus money, all works fine. But I do not believe that I will make deposit here in the future. The welcome bonus for first deposit is good, but I just do not like to play so much this kind of software games. With free money everybody likes to play them, but I don't think I would play with my own money here. I will rate this casino with 7 stars, they also offer live chat support which is good!

Vegas Crest Casino

9 years ago

Hi zerooo

Thank you for your feedback

Vegas Crest Casino provides players one of the biggest selections of casino games that you can find anywhere online with over 360 games to enjoy; from classic casino table games to the latest 3D Video Slots. These games are brought to you from top software providers – Saucify, Rival, BetSoft and VistaGaming.

You can also enjoy the casino action any time of the day and from wherever you are as this casino is mobile friendly! With over 150 dedicated mobile games to play from your mobile device.

Support team is available to assist you 24 hours a day

I also would like to remind you of the fantastic $2500 welcome bonus; 200% bonus up to $1000 on your 1st deposit and 300% bonus of up to $1500 on 2nd deposit. In addition to this players at Vegas Crest Casino gets a bonus on every deposit you make.

Super friendly customer service! I spoke to a guy named Julian because I could not the free spins. He explained everything and was really nice and helpful. Great first experience!

Nothing yet, I hope I win and have something to say about the withdrawals soon lol.

I finally went back to Vegas Crest because these guys do have the best selection of games. I actually hit big on their site and I am up over $20k.

The thing I dislike which is probably limiting this casino from being the best I have played online is that they have a small max payout, you can only submit 1 payout request at a time, and the withdrawal options are fairly limited. Would like to see multiple payout submissions or faster turn around time on approvals. Options like withdrawal to Bitcoin would be nice to speed things up. Or perhaps they could evaluate the rest of the sites and increase the amount of the payout. I would like to play there more but will have to see if I am able to actually withdraw what I have won.

Vegas Crest Casino

9 years ago

Thank you very much for your comments and Congratulations on your win!

We have a wide variety of withdrawal options connected to the Casino but unfortunately not all are available to players in the USA.
For our American players we recommend withdrawal on their Credit Card, via Money transfer, Wire Transfer or Check by Courier.

Note that we have sent you your first withdrawal request last week and your second one this week (Jan18) so you should receive it very shortly

Large selection of games. I wrote a bad review as I visited the site about 5 times and had ridiculously low payout. Decided to give it another shot and I hit machines for days. Up $32k!

The only thing I dislike is the processing time for payouts given the limits are pretty low on what you can do. Faster processing of payouts and raising the limits on some of the options for credit back would be nice.

Games are good and I didn't feel a bad RTP in the games I tasted.

I cannot recommend this casino to any gambler due to their excessive (but not abusive) ID verification requirements. Never withdraw anything here but it smelled bad due to their strict ID requirements.

Vegas Crest Casino

9 years ago

Thank you for your feedback. Please be assured that the reason why our site, more than others, requests verification and validation of identity is for both our and our players’ interest. We want to make sure that our site is used solely for legitimate purposes. Furthermore we want to be able to assure our players that details registered on our site are used solely by their holders and at their holders’ request. We spare no effort in safeguarding our players’ interests and we dedicate considerable resources, time and energy to ensure that we do all that can be done to guarantee that their security and privacy is done.

Therefore, we ask our players to verify their identity to avoid cases of fraud, money laundering and other illegal activity which could damage our site’s reputation. Here at VegasCrestCasino.ag we value all our players and we value everyone equally; and the safety of our players and the site’s reputation are taken very seriously. We trust you will therefore find that our one-time Identity verification process is in our mutual interest and other sites that are not as thorough as we are cannot and do not offer our assurances.

We thank you for your participation and trust that our reply sets your mind at rest and if you have any queries please do not hesitate to contact our support and we will gladly assist you as best as we can.

Great games. Awesome bonuses. Great site to play at if you are not looking to play too long or have a chance at winning.

Per the feedback about their games have a high variance I did a 7th session today to give them one more chance. $7,.50 wager and hit the bonus on Mystic Wolves three times. The third bonus won $7.80. The prior two not even $4. So I appreciate the it is just not your luck. I can see playing the games where you have a little up and then a little down and then eventually you lose. But that doesn't happen there. It is dead city on the site every session.
$600 on Arabian Tales no feature.
$500 on Mystic Wolves three feature hits $7.80 highest payout on a $7.50 wager. It is an absolute joke. I also love how these casinos make claims but very few of them actually show real time winners like BitStarz and 7Bit do so you can actually believe that other people are winning on their slots.

Good bonuses but as you can see when the features barely pay a single waged amount you will run through $1100 in spins in 20-25 minutes on their site.

Nice game selection. There seems to be less lag playing the same games that are available at other websites.

I do the 200% bonus so I can try their games. I deposit $350. I have done this six sessions so I guess $2100. I have not been above 30% payout on any of the machines. No chance in the world of getting past the play through. Low chance you will make it past 10 minutes.

Understand they are fairly new so maybe they are just running very tight but I am done there. Only reason I go there is when I am waiting on withdrawals and can't play my other sites.

Vegas Crest Casino

9 years ago

Thank you for providing your review. We appreciate all feedback on everyone’s personal experiences and we are sorry to read your account of poor experience on our site.

We have reviewed your play and though the return you have experienced is much higher than the 30% figure you mention we can see that indeed your return has been lower than average.

You have played 6 sessions and therefore the data sample is small and explains the variance you have experienced.

All the machines on Vegas Crest are stock machines. That is to say that they use the provider’s default configuration and have not been altered in any way. These games have been certified fair by independent, internationally recognized and accredited Gaming Testing Laboratories.

We have verified the “Return to player” statistics of these machines for all players combined and when taken as a whole, the statistics on our site match almost perfectly the provider settings.

But please note that even though the machines are designed with a target “return to player” setting, the nature of slots machines means that there is important variance between sessions and individual experiences.

In some sessions a player can win much more than the “return to player” would statistically dictate while other players will experience bad luck and will not win as much as the theoretical payout is for the machine.

It unfortunately appears that you have found yourself in this second situation and have won less than what theoretical return would be. In your limited gameplay you have experienced negative variance but we can assure you that it is not due to a problem with game configuration by the provider or Vista Gaming.

Although Vegas Crest Casino itself is relatively new, the people behind the casino (Vista Gaming) are not.

Vista Gaming has been active in online gaming since 1996 and trusted by millions of players worldwide. Quite simply put, we would never do anything to jeopardize our long standing good reputation in the online community.

We hope that your next sessions will see a reversal of variance and that your overall return will go back to the norm as we wish that all players that decide to play at Vegas Crest Casino enjoy a good experience and get a lot of fun with the money they play.