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The Palaces Casino review

  • Totally instant-play
  • Compatible with home computers and mobile devices
  • Wide selection of online slot games, video pokers, and other favorites
  • Live chat option available
  • Protected with SSL encryption
  • Proven fair by independent audits
  • Live games not available on mobile
  • Live chat support hours unclear
  • Numerous country restrictions
General info & Latest Promos
Website http://www.thepalaces.com
Established 2007
Owner Palatial Leisure Limited Casinos
Casino Promotion The Palaces Casino: 100% up to £100 + 50 Extra Spins, 1st Deposit Bonus

The Palaces Casino is an online casino which is a home to a number of leading video slots, powered by the IGT (WagerWorks) software provider. Apart from the variety of online slots, the casino offers numerous casino games such as roulette, blackjack, table poker, keno, video poker, as well as lottery and other specialties. The website is available in six different languages including English, German and Dutch. The Palaces Casino is licensed and regulated by the UK Gambling Commission.

Restricted Countries and Territories

Due to legal restrictions, the Palaces Casino is not available to players in certain jurisdictions. The list of the restricted territories includes Angola, Argentina, Belgium, Canada, Chile, China, Cuba, Hong Kong, Iraq, Iran, Israel, Japan, Thailand, Turkey, United Arab Emirates, Ukraine and the United States of America.

Virtual Games

Players at the Palaces Casino will find an extensive assortment of online slots, table games, and other specialties available directly through the website. Some of the most popular IGT (WagerWorks) releases at the casino are the Da Vinci Diamonds SlotFamily Guy slot and the 100 Pandas Slot. However, players may also access other favourites like the NetEnt’s When Pigs Fly slotCopy Cats Slot and the Piggy Riches slot.

The table games at the Palaces Casino are also very diverse. All members have access to several roulette and blackjack variations, such as French Roulette, European Roulette and 3 Wheel Roulette, as well as Blackjack Classic and Mini Blackjack.

Video poker players at the casino can enjoy single-hand and multi-hand variants of many popular alternatives like Jacks or Better, Deuces Wild, Joker Pro and All American.

Live Casino

The Palaces Casino offer live blackjack and live roulette from the casino in Great Yarmouth, UK.  More precisely, players can try roulette and blackjack via a live video feed with the cards dealt by a real dealer, at a real table, in a real casino and even with live players sitting at the table. Players will be able to hear the dealer and all of the sounds from the casino right through their computers.

Mobile Gaming

Some of the casino’s most popular games are available on mobile devices, including those running on iOS or Android. This applies to the majority of video slots, but not the bingo or the Live Casino section. Players can use the same account details on the mobile casino as on the website while their balance will be available in both versions.

Support

The support team at the Palaces Casino are there to ensure their members receive the service above and beyond any online casino. In particular, players can contact the agents through live chat, email, telephone or postal mail. In addition, there is a helpful FAQ section with previously answered questions.

Security and Fairness

The Palaces Casino’s website is hosted and licensed under the strict rules governed by the UK Gaming Commission, who constantly check the integrity and security of casinos’ websites.  Their servers are held in secure hosting facilities, using SSL encryption to secure players’ personal data.

The casinos’ Bingo and Casino software is tested and approved by either TST (Technical System Testing) or Gaming Associates depending on the game. They both have significant expertise in testing gaming software and RNG (Random Number Generation).

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The Palaces Casino Reviews by Players

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ancka 1 review
United Kingdom
Message

LIKED

My first review
- fast response on email (less than 24h)
- fast verification process, I send all documents before asked for withdraw
- then first withdrawal of £400 was processed in around 5hours, paid in to my bank card in less than 24h
(I don't take any bonuses)
I'm very impressed with the service :) Thanks

DISLIKED

Not so big collection of games to choose hope will be more soon.
No paypal payment option.
Inactive user
Reviewed on June 15. 2018

LIKED

Wow I have left a few ratings and always gave a few good points buts all I can say is they have slots and a bonus offer.

DISLIKED

Everything: terrible bonus wagering games don't play and did make several deposits on which 2 playing minimum stakes. Didn't hit a single bonus round just sucked threw and then I clearly ask to be removed from mailing but get spammed every single day (see pics). Have sent over 20 emails to there support and to this day ain't had a single reply absolute terrible site!!
R V. 20 reviews
Netherlands
Message

LIKED

I actually didnt really like anything. The only way to win with this casino is deposit, instant win, instant withdrawal, other than that, nothing.

DISLIKED

Please fellow gamblers, read the other reviews as well, the bonus system is horrible. You cannot wager with bonus money. So the moment you have only 'bonus funds' its basically the same as playing for fun. There is no way to withdrawal or to wager, so your stuck. Unless you deposit again and use new 'real money' to continue wagering. Please stay away, this is one of the shadiest bonus systems I've ever come across.

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