General Information about StayCasino
If you want to choose a reliable casino, StayCasino scores highly among AskGamblers and our players. Our online casino review can provide you with all the essential information, but it’s also worth checking the StayCasino player reviews. These are written by AskGamblers members who have tried and tested the casino.
The casino is owned and operated by Metlait SRL and is fully licensed and regulated by the Government of Anjouan. You can play your favourite games from your web browser or visit their mobile casino for gaming on the go.
Payment Information and Options at StayCasino
The casino offers a variety of safe and secure payment methods, including major credit and debit cards and e-wallets. You can also play in cryptocurrencies through CoinsPaid. We have listed all the payment options supported above. However, they are country-specific. You’ll see which ones you can access when you register at the casino and open the cashier.
The minimum deposit and withdrawal amount range between €10 - €20, and there are no fees. The maximum limits depend on the payment provider. Any withdrawals that exceed the amount could be paid in instalments.
The casino will allow you to withdraw up to €10,000 per week or €30,000 per month. You can withdraw €4,000 daily, but exceptions can be made if you are a VIP player. Progressive jackpots are paid in full.
The casino aims to process withdrawals as quickly as possible, which can take up to 72 hours. You will need to send in identification documents, and the verification process is not included in the specified timeframe, so your withdrawal could take longer.
Customer Support at StayCasino
If you need to contact the casino, there are several options. The quickest and easiest way is to launch their live chat feature. Enter your name, and you will immediately be transferred to a live chat agent. During busy periods, you may be placed in a queue.
Live chat is available 24/7 and is available mainly in English. However, if you speak any other language, you can still type your questions, and the agents will use a translator to assist you.
If you want to contact the casino any other way, you can email them. You can either send an email directly from your inbox or visit the Support section and use their online contact form, which is available for all users. You will receive a reply to the email address you provided.
Additionally, there is an extensive FAQ section. You can find answers to their commonly asked questions regarding your account, deposits, withdrawals and bonuses.
Games at StayCasino
The casino is home to thousands of games, thanks to various software providers, including some of the most talked about brands in the world.
There are many online slot games, including the latest Bonus Buy. The lobby is user-friendly, so you can quickly select your favourite providers, and there are loads to choose from.
Other filtering options include sorting games into alphabetical order by popularity, or you can quickly check out the newest games that have just been released.
The casino also has a variety of table games which includes the most popular variations of Blackjack, Roulette, and Poker. You will also find games like Baccarat, Pontoon, and Casino Hold’em.
If you enjoy top live casino sites, this is one too. These games are all played in a real studio with real-life croupiers. You can bet against each other or the dealers, and you’ll find some games open 24/7, while others will be open throughout different day intervals.
StayCasino's Commitment to Responsible Gambling
The casino wants you to have fun and gamble responsibly. You can use their Personal Limits feature to use the tools listed above.
You can limit the amount you deposit, lose, wager, spend and more. This functionality can be accessed within your account in the “Personal Limits” section. Limits can be amended at any time. A decrease in the limit will take effect immediately. However, an increase may only occur after email confirmation and only after the previous limit of the same type expires to avoid rash decisions.
You can contact the casino's support team if you require further information or assistance regarding Personal Limits. The casino's responsible gambling tab at the foot of the casino also has more information regarding each tool and links to external organisations that can assist you further.
The casino has a decent, well-put-together site that is easy to navigate. It features a good selection of games to play, and the customer support is generally helpful.
The platform may not be ideal for the long term, as VIP cash bonuses seem to dwindle and get smaller the more a person plays. Additionally, the RTP does not seem to be as good as advertised, and there are likely better casino options available elsewhere.