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Ybets Casino

Item: Ybets Casino
Rating: 7.1
Author: Sharon D.

The casino is restricted in your country.

Our Rating CasinoRank

7.1/10

CasinoRank

Player Rating 279 reviews

8.9/10

279 reviews

Complaint Response 86 complaints

2 days avg. 86 complaints

AskGamblers Quick Overview

Editor’s View

Ybets Casino has a lot to offer, with an attractive games section to keep you busy. The site is easy to use, there are lots of menus that can help you find things and take away any hassle. They have a unique Engine of Fortune feature, which means you can benefit from exclusive perks and rewards.

Sharon D.

What we like

VIP welcome package
Accepts cryptocurrencies
24/7 live chat

What we don’t like

Caters to selected markets

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Ybets Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://ybets.net/

Established

2024

Licences

Anjouan Gaming Board

Company

Sigg Marketing Limited

Affiliate Program

Ybets Partners

Languages

English, Romanian, Portuguese, Spanish, Russian, Hungarian, German, French, Norwegian, Finnish, Swedish, Italian, Bulgarian, Slovak, Slovenian, Croatian, Greek, Serbian, Japanese, Indonesian, Danish, Polish, Czech, Dutch

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile

General Information about Ybets Casino

Ybets Casino is an online casino site, offering easy registration, more than 7,000 casino games and over 80 providers. You can play from any device, including the latest smartphones and tablets.

You can sign up at Ybets Casino and get the guaranteed bonus of up to 5 BTC at the Engine of Fortune, or claim the regular welcome offer available on our website. The casino can change their bonus offers at any time.

Immerse yourself with some of the most popular games at Ybets such as Running Sushi and Sultan Spins and try to compete for valuable rewards. Other than slots, the casino has a packed table games and live casino sections, so we encourage you to explore them as well.

When it comes to support, the casino has 24/7 live chat agents, and they’re crypto-friendly, which means making payments and withdrawals should be a breeze. The casino has a Autonomous Island of Anjouan, Union of Comoros licence.

We’ve fully reviewed the casino, which means you can now check the casino rating and their bonus offers and see if there are any complaints.

Deposit Methods

Visa, MasterCard, Skrill, Neteller, MiFinity, Sofort, Jeton, Paysafecard, Bitcoin, Dogecoin, Ethereum, Litecoin, MoonPay, TRON, Tether, USD Coin

Minimum Deposit Amount

$10

Deposit Fees

Yes

Withdrawal Methods

Bank Wire Transfer, Skrill, MiFinity, Jeton, Binance, Ethereum, Dogecoin, Litecoin, TRON, Tether, USD Coin

Minimum Withdrawal Amount

$25

Withdrawal Fees

Yes

Withdrawal Limit

USD 2,500 per day, USD 10,000 per month

Currencies

Bitcoin, Tether, TRON, Ethereum, Litecoin, Bitcoin Cash, Binance Coin, Euros, British pounds sterling, US dollars, Indian rupees, Canadian dollars, Brazilian reals, Dogecoin, USD Coin, Australian dollars, Czech Republic korunas, Danish krone, Mexican pesos, New Zealand dollars, Norwegian kroner, Polish zlotys, South African Rand, UAE dirhams

Verification Speed

0-72 hours

Pending Time

0-72 hours

Withdrawal Times

E-Wallets 0-72 hours
Crypto Currencies 0-24 hours
Bank Transfers 3-7 days
Card Payments Not offered
Weekend Cashouts No
Progressive Jackpot Wins Paid In Installments

Payment Information and Options at Ybets Casino

The casino supports a variety of payment methods and it’s a crypto casino. All deposits must be wagered at least 3x, and the minimum withdrawal is $25.

The casino may ask for verification documents, which can also apply to cryptocurrency withdrawals. At Ybets, the withdrawal limits are categorised based on the type of account, and such limits are different between regular and VIP accounts or players.

The casino imposes a weekly withdrawal limit of $2,500 and a monthly withdrawal limit set at $10,000, while higher withdrawals may be possible for VIP players.

Game Providers

1spin4win, 3 Oaks Gaming, 4ThePlayer, 7Mojos, Avatar UX, Belatra, BGaming, Big Time Gaming, Booming Games, Booongo Gaming, Endorphina, Evolution Gaming, Evoplay, Ezugi, Fazi, Felix Gaming, Fugaso, GameArt, GameBeat, Gamzix, Habanero, Hacksaw Gaming, Igrosoft, KA Gaming, Kalamba Games, Kiron Interactive, Leap, Mancala Gaming, Merkur Gaming, Mr. Slotty, NetEnt, NetGame, Nolimit City, Novomatic, Nucleus Gaming, Onlyplay, Peter & Sons, Platipus Gaming, Playson, Popiplay, Pragmatic Play, Quickspin, Red Tiger Gaming, Reflex Gaming, SmartSoft Gaming, Spade Gaming, Spearhead Studios, Swintt, Thunderkick, Turbo Games, Wazdan, Wizard Games, Yggdrasil Gaming, Zillion Games

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Yes

Game History Feature

Yes

Games at Ybets Casino

You can enjoy more than 7,000 casino games from more than 80 gaming providers and studios. You’ll find thousands of the latest online slots, as well as other popular and classic titles. You can list the providers, which means you can select them individually and narrow down your search results. You’ll also be able to use the search engine to find your favourite games quickly.

If you enjoy table games, the casino has plenty available. They cater for anyone who enjoys games of online poker, blackjack, baccarat, craps and other popular variations. You’ll find a menu for each game type to take away the stress of finding games.

The casino also has an interactive section for their live casino. There are more than 100 games available which are hosted by real life dealers. Most of them are open around the clock and offer a variety of different betting limits and bets.

Deposit Limit Tool

Yes

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Ybets Casino’s Commitment to Responsible Gambling

The casino has responsible gambling policies in place and a customer service team that is available 24/7 to assist with safer gambling enquiries.

Once you register an account, you’ll also have access to safer gambling tools such as deposit limits and self-exclusion, for which you can always contact customer service.

If you need to self-exclude, you can opt for 6 months, 1 year, 2 years or 5 years. The casino also has a helpful, responsible gambling section with lots more information included.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Support Languages

English

Customer Support at Ybets Casino

If you need help, you can contact the casino through their live chat feature, which is one of the fastest options. You will join the queue until an agent becomes available, and you’ll be able to see your place in the queue and how long the waiting time is.

When we tested the feature, we joined the queue almost immediately with no queuing times. We spoke to a friendly customer service agent who was helpful. Live chat agents are also available 24/7 and it is equipped with an AI translator, so if English isn't your mother tongue, just write your questions in your langauge and they will get you covered!

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Complaints

Read the complaints other players have left for Ybets Casino. Learn more about complaints.

Show all complaints

Submit complaint

Unacceptable Delays and Poor Communication During Withdrawal Process

I completed the KYC verification process on this casino platform, which took an unreasonable 8 working days. Once it was finally approved, my first withdrawal of 500 USD — which was simply my initial deposit — was processed and approved.

However, the additional withdrawals I requested on the same day and following days due to 500USD wd limit at once have not been processed, despite the platform clearly stating a maximum 72‑hour withdrawal timeframe. It has now exceeded that limit, and no explanation, update, or communication has been provided.

This level of delay, lack of transparency, and complete communication failure is unacceptable. It reflects extremely poor service and raises serious concerns about the platform’s reliability.

Resolved

$1375

Casino refuses to verify account

On 12 December 2025 I received an email from the Ybets KYC Team requesting identity verification documents in order to process my withdrawal of 3,410 USD from my account balance. The email asked for a copy of my passport/ID (both sides) and a selfie holding my ID in front of the Ybets website. I provided exactly these documents by email on 8 January and clearly stated that all requested documents were attached.

After sending the documents, my account has remained unverified and I am still unable to withdraw my balance. On 12 January and again on 17 January I sent polite follow‑up emails asking Ybets to confirm that my documents had been received and to update me on the status of my verification. Ybets has not replied to any of these messages, and no further information has been provided about my verification or withdrawal.

I believe that I have fully complied with Ybets’ KYC requirements, yet my withdrawal of 3,410 USD is still blocked without any explanation or response from their support. I am asking AskGamblers to contact Ybets and help ensure that my account is promptly verified and that my full balance of 3,410 USD is paid out, or that I receive a clear, justified explanation if Ybets believes there is any valid reason not to process my withdrawal.

Resolved

$3410

Blocked Withdrawal and Urgent Complaint

Hello AskGamblers Team,

I am filing a formal complaint against Ybets Casino due to the blockage of my withdrawal and their complete lack of response.

Withdrawal Amount: 120 USDT

Withdrawal Date: 21/02/2026

History and Evidence

Multiple emails were sent to their finance team ([email protected]), but I have received no reply.

Chats with Ybets support (screenshots attached) show:

Generic replies like “Your withdrawal is being processed”, “Please wait”, and “Your case is a priority”.

Chats were closed or blocked by the support team without any resolution despite my repeated requests for immediate processing.

I was unable to speak to a manager or obtain a concrete payout date.

No action has been taken on my withdrawal for over 27 hours, despite repeated promises from their support team.

My Request

Given the persistent delays, lack of communication, and the fact that I was blocked from the chat:

I request the immediate processing of my 120 USDT withdrawal.

If the withdrawal cannot be processed promptly, I request a full refund of all deposits on my account, as the situation is unacceptable.

I have attached all emails, chat transcripts, and screenshots as evidence of my attempts to resolve this issue directly with Ybets.

I kindly ask AskGamblers to intervene and ensure my funds are either paid or refunded without further delay.

Thank you very much for your assistance.

Sincerely,

Resolved

$120

Withdrawal request remains in process

I would like to ask ASKGAMBLERS for help with my delayed withdrawals.
I have three withdrawal requests that have been pending for almost a week. I requested $500 each on February 5th and 6th, for a total of $1,500.
All account verifications have been completed.
I contacted chat about this issue, but it has not been resolved. I also emailed support, but have yet to receive a reply.

Resolved

$1500

Ybets ignoring

Dear AskGamblers Team,

I would like to file a complaint against Ybets Casino regarding an unresolved verification process and withheld winnings.

On December 17, 2025, I made a deposit at Ybets and subsequently won $5,000. Two days later, on December 19, Ybets requested a copy of my ID and a selfie holding my ID with their website visible in the background. I promptly complied with this request.

On December 26, I was informed that the selfie I had provided did not meet their quality requirements, and they asked me to submit a new one with better clarity. I provided the requested selfie on December 30, 2025, fulfilling all their instructions accurately.

Since then, Ybets has stopped responding. I sent a follow-up email on January 7, 2026, asking for an update regarding my verification status and withdrawal, but I have received no reply. My account remains unverified, and I am unable to withdraw my $5,000 winnings.

I have complied with every verification requirement and acted promptly throughout the process. However, Ybets has failed to communicate or process my verification within a reasonable timeframe. Their silence has effectively locked my funds on the site, and I am concerned they are deliberately delaying or withholding my withdrawal.

I kindly ask AskGamblers to contact Ybets on my behalf to expedite my account verification and ensure that my $5,000 winnings are paid out.

Thank you for your assistance.

Best regards,

< personal information removed >

Resolved

$5000

1000 worth of slot wins not credited to my account

A few weeks ago Ybets casino had a brief site malfunction, it caused my $800 deposit, and several big slot wins (about $1000 worth) to not credit my account. All of this in a 15 minute window.
I complained about the $800 deposit first, which they sorted out within a couple days.
I complained about the slot wins not crediting at the same time. It has been over 2 weeks now. I usually get brushed off when I inquire about it taking so long, one of the times customer support chat told me a decision has been made, and to expect the funds within 24hrs, and then days later they tell me it’s still under review. No responses from emails. They are acting shady and giving me false information whenever I ask about it.

Resolved

$1000

Delay in processing my 500 EUR withdrawal

Hello,

I am submitting this complaint regarding delayed withdrawals at Ybets Casino.

My account has been fully verified. All requested KYC documents were submitted and approved a long time ago.

On December 28 i requested a withdrawal for 500 Euros, and according to Ybets Casino’s website, withdrawals are processed within 24–72 hours. This timeframe has now passed, but the withdrawal is still marked as “Processing,” and no payment has been received. I have contacted live chat multiple times. Each time, I was informed that I would get my funds shortly. I even sent them an email, and the answer that I got on 31/12 was this

"We would like to inform you that your withdrawal in the amount of 500 EUR is currently being processed.

Our withdrawal procedures are designed to handle requests instantly or within 24 to 72 hours in most cases. While occasional delays can arise due to standard processing times in the payment provider's system, we see no issues with your current requests."

I kindly ask for assistance in receiving my Withdrawal without further delays.

Thanks in advance

Resolved

€500

I haven't had a response for 3 weeks now

For more than two months now they haven't let me withdraw my money, they asked me for verification and additional documents several times and after I sent everything they stopped responding, I haven't had a response for 3 weeks now, and I write every other day on live chat and every time they tell me the same memorized phrases, that their colleagues are busy and will contact me as soon as possible, please help

Resolved

€3471

KYC problem with the casino

I am filing this complaint regarding a withdrawal issue with Ybets Casino. (https://ybets.net/)

I requested a withdrawal on November 28, 2025. Shortly after submitting the request, I was told that I had to complete the KYC verification process. I completed all required verification steps as instructed. However, since then, my withdrawal has remained pending, and I have not received any further communication from the casino.

I have contacted Ybets support multiple times via live chat. Each time, I was told to contact support via email. Unfortunately, all of my emails have gone unanswered for weeks. There has been no update, no confirmation about my verification, and no information about when my withdrawal will be processed.

I have made several attempts to resolve this issue directly with the casino, but they are completely unresponsive. Therefore, I am submitting this complaint to AskGamblers in the hope that your team can help me get a response and receive my funds.

Requested withdrawal date: November 28, 2025

KYC completed: December 2, 2025

Current status: No response from casino, withdrawal not processed

Thank you for your assistance.

BR,

(ybets User957214753)

Resolved

$1772.9

Not processing payment

Hello,
I want to file a complaint against Ybets.net due to their refusal to process my withdrawals for more than a week.

On Sunday, November 30, I won €15,700. The same day I submitted my withdrawal requests. The casino states that their daily withdrawal limit is $1,000 (about €860), which I fully understand and accept.

However, during the first two days I received only €1,650 total. After that, the payouts stopped completely.

Right now:
• 3 withdrawals have been pending for 7 days
• 1 previous withdrawal was cancelled by the casino without explanation
• No withdrawals have been processed since the first two days
• Support keeps telling me only “wait,” with no real explanation

My account has been active for a long time, and I have withdrawn money before without any issues. They never requested any verification or additional documents.

Resolved

$15700

Complaint Statistics

Resolved 73

Avg. Amount $ 1,493

Avg. Complaint Duration 18 days

Avg. Response Time 2 days

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Player rating

8.9/10 ● 279 reviews

Top reviews from our players

tiendoa

1 year ago

9/10

YBets Casino features an impressive selection of games, including popular slots and table games. The site is user-friendly, with easy navigation and quick loading times. Their bonuses are attractive, and customer support is available 24/7. Overall, YBets provides a solid gaming experience for both new and experienced players.

Dear tiendoa, We appreciate your feedback about our support staff. Delivering reliable online services requires a professional approach backed by trusted and verified processes. Secure systems protect every interaction. Our team focuses on providing clear guidance, and fast support remains available to assist with services, payments, or VIP service inquiries. Best regards, Ybets Team.

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