WinSpin Casino

Payment Information and Options at WinSpin Casino

You can enjoy fast, secure and flexible banking options, depending on which country you are from. The cashier will show you a complete list of deposit and withdrawal options in your region. If there are any fees in your country, you’ll see them listed. However, from what I can see, all payment options are fee-free. WinSpin is also a casino that accepts crypto. Options include Bitcoin, Litecoin, Ripple, Tron and more.  You must wager deposits 5x or risk a 25% fee, I think this is relatively high compared to industry standards in deposits which are usually around 1-3x. 

The minimum deposit starts at €20 and the minimum withdrawal varies, but starts at €20. You must complete the verification process before you can cashout. Once verified, the casino aims to process your withdrawals within two business days. Source of funds may be requested if you have deposited more than €10,000. 

You can withdraw up to €2,500 per week or €10,000 per month unless you are VIP and have exceptions to these limits. I think these limits are quite low so larger withdrawals may take some time to be processed. If your account is dormant for at least 6 months, you’ll be charged a €5 fee per month. 

Games at WinSpin Casino

The casino has a huge portfolio of games for you to try, including the latest online slot games from popular providers. You’ll be greeted in the lobby with some sorting and filtering options, including being able to sort games by provider. You can also use the search engine to find your favourite games instantly. The casino has the latest progressive jackpot slots, Megaways, bonus buys and more. 

You can also visit the Live RTP Games section which is a great feature here. You can see live RTP stats and see which games are trending at the highest. For players who track RTP’s the casino has nailed this feature. The terms and conditions also state that a random number generator is used to determine the outcome of their games. I tested a few games with my deposit and everything played well with no issues. 

The casino also has a great selection of table games, video poker, video bingo and other classic casino games. I really like how each game category has its own menu so navigation here is excellent. You don’t need to spend a lot of time searching for your favourite games, you can use the menu options!

You can also enjoy a variety of live casino games from providers like Pragmatic Play Live, Evolution Gaming and more. I counted more than 10 live providers so you’re in for a treat here. 

WinSpin Casino’s Commitment to Responsible Gambling

You’ll have access to some responsible gambling limits when you create an account. However, they are limited. To help manage your finances, you can set deposit limits. You can contact the casino to add or change your deposit limits but no other limits are supported. I’d like to see the casino add wager and loss limits to further support safer gambling in the future. If you need to take a break, you can self-exclude. 

Customer Support at WinSpin Casino

If you have any questions or concerns one of the fastest ways to get help is by launching the live chat feature which is open 24/7. You will see the live chat icon on most pages or you can visit the Contact Us section at the foot of the casino. The casino states that they aim to respond to all live chat requests within a few minutes so I tested this theory out. I was connected instantly to an agent with no queuing times. They were friendly and professional and I was happy with the level of service I received, in a very fast manner. 

For anything less urgent, you can either email the casino or use their online contact form. From what I can see there is currently no phone support.